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Insurance Brokers, Agencies, MGAs and Lloyds Coverholders
HawkSoft is for Commercial and Personal Lines agencies who value a meaningful, long-term relationship with a privately-owned company that delivers exceptional value in their management system.
We like that the system allows a great degree of control and allows us to configure our own settings as and when they change.
The only con about mpacs would be the lack of back up system if your internet goes down there is a risk of losing work that hasn't been previously saved.
We use mpacs every day at work and record all our quotes with this system, it been a great help and easy process.
If the internet fails, Mpacs crashes and there's no autosave feature, meaning any work is lost. Slow at saving files or changing category of saved files.
MPACS, personally is a brilliant tool which allows for easy day to day updating of data. MPACS is easy for newcomers and also for experienced staff to get familiar and use it efficiently.
Any hard working days have never been impeded upon by the lack of a reliable office software.
Furthermore processing difficult cases is made easy and time effective due to the simple layout of the software, which not only looks good but is so extremely simple to use.
Frustrating though sometimes for the reasons pointed out in the cons section.
We have had a good experience with their customer services. They are always happy to help with any issue that pops up for us.
Takes several months to be up and running with data conversions, unfortunately that would be the case in moving to any agency management system...we see no major weakness with the program.
Hawksoft is economical and offers great growth opportunity for the agency. Their support is knowledgeable and quick.
Knowing this now, I would have opted for a different program/company. You simply can't trust that it will be there all the time for your company, or that work you do won't just be lost at random.
Amazing software managing or help us manage our agency in the most efficient manner. The most user friendly and perfect.
Needs to work on the commercial side. It is missing many basic items that do not conform to the basic accord apps.
I strongly recommend that any agency take advantage of their free demo, and then decide for themselves. I am happy to discuss this program with anyone.
It's all lumped under "other. Commission Reports for Life & Health are difficult to reconcile for various reasons.
mPACS
Top FeaturesHawkSoft CMS
mPACS
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HawkSoft CMS
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