TeamDesk vs Ingenious Med: Which is a better fit?

The best part of TeamDesk is its people - they are so responsive with their suggestions and help. They offer the best service in the industry, without doubt.

We had some awful experiences with cloud databases prior to migrating a few years ago to Teamdesk.

I love the ability to customize to continue to improve our operational systems. I also really like being able to use the software at any time and any place I have internet.

If TeamDesk has a downside it's probably that they don't market themselves enough although that is changing (hence this listing).

I am really glad that i found a fast and easy solution where i don´t need to care about the GUI and can do almost the same as if would program it myself.

Lack of scripting language might limit development potential.

TeamDesk is truly a Best of Breed environment, and my client is very happy too.

It´s filling up exactly the market niche between senseless "drag and drop" solutions with less functionality or to develop your project from the scratch.

It's ease in use and absolutely wonderful support staff. Interfaces with our EHR with ease and accuracy and best of all... they created a MIPS report to fit our specific needs as a facility.

Jamie J

physician assistant

There seems to be a lot of clicks involved before I find the right one. Even then, some diagnoses I find are broken down into multiple diagnoses, which I find confusing.

I like the ability to pull the data by facility, quality measure, and other options to view the data. The readmission reports are excellent.

The system did not update my corrections to the claim until the most recent update. It seemed to correct the problem.

What I like most about the software is that it is very easy to use and the customer service is really great and helpful.

At times the program is slow and the cursor spins, this can be frustrating since time is always an issue in healthcare.

I think the product is great. There are a few features it would nice if it had.

Our providers are no long losing charges. Our billers can correspond questions directly with the providers and the exchange is tracked within the application.