GAGEtrak vs Qualcy QMS: Which is a better fit?

Great customer service, able to resolve my issue with one call. The support staff is super knowledgeable and they are will to go the extra mile keep up the good work.

We need the support we pay for but are not getting it. It is very frustrating that we cannot get these problems fixed.

I love the dashboard for quick reference as to what calibrations need done. The ability to store procedures and apply to multiple different gages is also great.

Has always had problems with errors that either do not affect functionality and are just slightly annoying or crash the program.

Easy of use, the massive database that seamlessly connects with our work database, outstanding customer service.

The date format as we are in Australia the dates come out wrong for us, we use days, before months and at times on the certificates of calibration it can be confusing.

The label software is very useful easy to change size depending on tool size. The ability to print out various forms is a great help.

Amanda A

Technical Operations Specialist

I started using an earlier version that was clunky and had a horrible user interface that was hard to navigate without training. Thankfully this has been rectified in the newest version.

The training support was very good. Qualcy support people are friendly and nice to work with.

We are working on the Risk Management to comply with 14971. Also templates took a little longer to learn and implement for requirements.

One of the standout aspects of Qualcy QMS is its superior customer support. The support team went above and beyond to ensure that we had a successful implementation.

We are working through a few issues, but no deal breakers and I would recommend this software to other medical device companies as long as the risk management is updated for compliance.

Qualcy provides a great platform for our start up company to build our Quality System in a step by step, easy to use format. The support for implementation was timely and thorough.

Sanjay was a huge help in getting us setup and modifying the modules to fit our organization. It is very easy to maintain once you get all your modules set up.