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IndySoft is utilized in process-driven industries such as aerospace, automotive, aviation, energy, life sciences, and manufacturing to help manage calibrations, tooling, and preventive maintenance.
EZO caters to the needs of different industries by making it easy for them to track all types of items, including IT assets, AV equipment, furniture, construction tools, and medical equipment.
It provides excellent visualization tools like flowcharts that make it easy to create visual representations of our assets.
The Uncertainty Module is very difficult to implement especially to thoroughly handle all conditions and calculations can be very slow. Initial implementation was very difficult & training was poor.
My overall experience with IndySoft has been great. The customer service is excellent and the software does exactly what it says it does.
We are still experiencing problems with backups and templates.
The documentation is comprehensive and very well detailed. Their customer support has been outstanding the few times I've needed it.
Lack of intuitiveness for performing tasks such as data mining and report building.
Overall this is going to make a huge improvement to our calibration process. Very happy with the software and the employees at IndySoft so far.
Lots of power, features, and functionality. Can be non-intuitive to use and difficult to implement.
There is quite a variety of reports to run, was very easy to self-learn. I've only had to contact customer service a few times, and they are really awesome and responsive.
The import process was a little frustrating too because our spreadsheet headings were different, and the options were too limited.
The check in and out is super easy, reports are easy to do...its a great program for what I need, and the price is right on point.
The fact that you have to request one thing at a time (there is no ‘cart’ function) is frustrating because it means I have to open about 20 tabs/browser windows to request everything I need.
Overall I would recommend it, very few software that has an easy way to track inventory and assets. Their customer service is also one of the best.
What is a little inconvenient is when you add something to your card abs have to renter the dates and times you put in before.
I really love this product and its ease of use. I can keep all documentation together and appreciate the quick customer service when I have questions.
I dislike that the layout buttons are small and that I cannot sort equipment by type and instead have to scroll through.
Speaker 1: Hi, my name is Brandi. I work for Missouri Western State University. I'm the administrative assistant for the Communication English department, and I give EZOfficeInventory a three out of five. We use EZOfficeInventory for inventory control of cameras, video cameras, tripods, equipment that the students use for the journalism courses that they are taking. One of the things that I like about EZOfficeInventory is the streamline effect. I may able to add members, in our case, students to each of the semesters for usage of the inventory, and it shows reservations, it shows if they're late, things like that. So it's very user-friendly for not only the office staff, but the students as well. Some of the things that I feel like that they could improve upon would be make it more user-friendly as far as students or the end user. It seems to be geared more toward a corporate environment, whereas the things that we use it for are equipment usage on the academic level. The things that I think could be improved upon would be perhaps sending out notifications if the particular equipment or inventory that's been checked out is past its due date. Things that could be also attached to that would be being able to send out reminders specifically to that member that has it checked out, and showing how many times they have been late on various other inventories that they have checked out in the past. Keeping a record of that for a particular student.
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IndySoft
EZOfficeInventory
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