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We serve 4,600+ associations and chambers. We help mid-size and up business, trade and professional associations that want to grow faster and thrive.
Professional and trade associations (25-10,000 members) Clubs that people join through their personal lives (same member range)
Overall, we are satisfied. The support we receive is excellent, and issues are resolved quickly.
Gone are our multiple spreadsheets of information and wasting time trying to hunt down information. Now it's all neatly in GrowthZone.
As a new employee for a small association, Memberzone has has proven a great resource time and time again. The support system is brilliant and you really get your moneys worth from their team.
We were tired of using multiple software platforms to achieve our goals.
From the beginning (about 18 months ago) Memberzone has been a huge part in the organization of our membership. The training was great and the customer service is fabulous.
Website is hard to function, we have trouble moving stuff around and I wish there was an undo button.
We appreciate the customer service that we receive from Growthzone, considering the major time differences between Guam and your support staffs' locations. They are always pleasant and supportive.
For the money we pay I'd think there would be a more current user interface. We'd be willing to serve on a user design focus group.
I truly love the customer service and I believe the pricing is fair reasonable. The platform has evolved over time and it has been great to watch the growth.
Very difficult to use for email. Lots of email gets stuck in recipients spam folders.
Membership module is powerful and has tightened our organizations' membership count. Offers more capabilities than our org currently use which is a good thing for our growing organization.
Users are constantly confused, user interface design is horrendous, Folks who worked with club members on implementation did not provide adequate guidance so product is almost unusable.
I love that there are constant improvements and additional functionality being added. There are many more things to love but most of all I love the stellar support via email and/or phone.
And there is no record of the email going out (how many people got it, bounces etc --that info goes to the sender but there is no area where it is retained.
The ease of use, coupled with good tutorials and great support, makes this a fantastic way for someone inventive to create their own site.
A lot of the functionality is hidden and hard to use. Using the website is very frustrating and often needs a call to customer service for assistance.
Dick E.: Hello. My name is Dick. I'm a founder of a nonprofit organization that supplies services to seniors. I've been using ClubExpress for over 10 years, and I would give it a five out of five rating. For more reviews, click below. Before using ClubExpress, we were using spreadsheets, and I was considering writing an application myself using Microsoft Access. Fortunately, ClubExpress came along. We evaluated it and decided it was perfect. ClubExpress had all the features we were looking for. It helped us manage our volunteers. It helped us email members and volunteers. It provided website support so that we could create our website within the tool. And it had many other features, surveys, frequently asked questions, news, support, and so on. No other product met all our needs in this way. We had a newly formed organization, and ClubExpress guided us through the process of deciding how our organization should run. We followed the way the software was organized, and it led us to a process for running our organization. I think that ClubExpress has a great many features, not all of which you will need to use immediately. But remember that they have wonderful help that will explain how to use features and they're available weekdays during business hours and are always very helpful, very.
Prioritize real-user-identified key features according to your needs to find your best fit.
GrowthZone
ClubExpress
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