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Professional and trade associations (25-10,000 members) Clubs that people join through their personal lives (same member range)
Recreation management solution for small and medium-sized businesses which helps with improved customer service, reduction of operation costs, real-time program information and more.
I truly love the customer service and I believe the pricing is fair reasonable. The platform has evolved over time and it has been great to watch the growth.
Very difficult to use for email. Lots of email gets stuck in recipients spam folders.
Membership module is powerful and has tightened our organizations' membership count. Offers more capabilities than our org currently use which is a good thing for our growing organization.
Users are constantly confused, user interface design is horrendous, Folks who worked with club members on implementation did not provide adequate guidance so product is almost unusable.
I love that there are constant improvements and additional functionality being added. There are many more things to love but most of all I love the stellar support via email and/or phone.
And there is no record of the email going out (how many people got it, bounces etc --that info goes to the sender but there is no area where it is retained.
The ease of use, coupled with good tutorials and great support, makes this a fantastic way for someone inventive to create their own site.
A lot of the functionality is hidden and hard to use. Using the website is very frustrating and often needs a call to customer service for assistance.
I love having a picture posted for every program, ability to create custom forms, and all the different options for shelter rentals is amazing.
When we started using the software in 2015 there were a lot of glitches and some of the applications were hard to utilize properly. One of our biggest problems was with printing rosteres in Firefox.
My overall experience with MyRec.com has been super positive and has been one of the best decisions of my career to do.
More than once I have called to say, "I'm stuck and don't even know quite how to put this into words..." and they have figured out where I had trouble and helped me find solutions.
The ease of the software if wonderful, it is very user friendly for staff as well as the public.
Seeking a highlighted option to perhaps get you to where you want to go is at time frustrating. The option of cancelling a program does not exist and refunding registrants is cumbersome.
Great value and ease of use. The fact that there was no extra costs for set-up and implementation was amazing.
I feel that the software is not the easiest to train new staff to use. Also, many of our families struggle to set up there account by themselves.
Dick E.: Hello. My name is Dick. I'm a founder of a nonprofit organization that supplies services to seniors. I've been using ClubExpress for over 10 years, and I would give it a five out of five rating. For more reviews, click below. Before using ClubExpress, we were using spreadsheets, and I was considering writing an application myself using Microsoft Access. Fortunately, ClubExpress came along. We evaluated it and decided it was perfect. ClubExpress had all the features we were looking for. It helped us manage our volunteers. It helped us email members and volunteers. It provided website support so that we could create our website within the tool. And it had many other features, surveys, frequently asked questions, news, support, and so on. No other product met all our needs in this way. We had a newly formed organization, and ClubExpress guided us through the process of deciding how our organization should run. We followed the way the software was organized, and it led us to a process for running our organization. I think that ClubExpress has a great many features, not all of which you will need to use immediately. But remember that they have wonderful help that will explain how to use features and they're available weekdays during business hours and are always very helpful, very.
Prioritize real-user-identified key features according to your needs to find your best fit.
ClubExpress
MyRec.com
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