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ClubExpress vs WellnessLiving: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 4,940 reviews from Membership Management users.
% Fit
Not enough reviews
Feature ratings
Member Database
4.3
Payment Processing
4.4
Credit Card Processing
4.8
Registration Management
--
Electronic Payments
4.5
% Fit
High performer
Feature ratings
Member Database
4.5
Payment Processing
4.4
Credit Card Processing
4.2
Registration Management
4.4
Electronic Payments
4.5
User satisfaction
4.2
User reviews515
Ease of use
3.7
Functionality
4.0
Value for money
4.4
Customer support
4.6
4.4
User reviews538
Ease of use
4.3
Functionality
4.3
Value for money
4.3
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Professional and trade associations (25-10,000 members) Clubs that people join through their personal lives (same member range)

Designed for class, event, membership, or appointment-based businesses looking for a reliable platform to manage and grow the business and take client experience to the next level.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Dick E
Staff
5.0

Dick E.: Hello. My name is Dick. I'm a founder of a nonprofit organization that supplies services to seniors. I've been using ClubExpress for over 10 years, and I would give it a five out of five rating. For more reviews, click below. Before using ClubExpress, we were using spreadsheets, and I was considering writing an application myself using Microsoft Access. Fortunately, ClubExpress came along. We evaluated it and decided it was perfect. ClubExpress had all the features we were looking for. It helped us manage our volunteers. It helped us email members and volunteers. It provided website support so that we could create our website within the tool. And it had many other features, surveys, frequently asked questions, news, support, and so on. No other product met all our needs in this way. We had a newly formed organization, and ClubExpress guided us through the process of deciding how our organization should run. We followed the way the software was organized, and it led us to a process for running our organization. I think that ClubExpress has a great many features, not all of which you will need to use immediately. But remember that they have wonderful help that will explain how to use features and they're available weekdays during business hours and are always very helpful, very.

How Capterra sources reviews
View all video reviews
Kaysan J
CEO
5.0

Eric J.: My name is Eric. I'm the managing director and office manager for Body Basics Wellness Center in Reisterstown, Maryland. Our company is about one to 10 employees, and I would rate WellnessLiving a five. We currently use WellnessLiving as our CRM, which is our customer relationship database. It basically holds all of our customers. We book appointments, schedule appointments. We do all of our transactions through the application. We also are able to produce reports, track sales. We do marketing from it. Another of other features that we use internally, we're able to communicate with clients through email, through text message pretty seamlessly. We also use it to do marketing campaigns through social media as well as through email outlet. What else we use it for? We also use it for our reviews. Customer reviews are done in WellnessLiving similar to what they would do in a Google Review. So, we use all of those things on a day-to-day basis. The thing I like most about WellnessLiving is it's very user-friendly. It was easy to interface with it or integrate it into our current network. Not a lot of ramp-up time to get it really going in initial setup and implementation of it. The staff was very friendly, very patient, but also worked to expedite the process of getting us up to speed, so we could launch quicker than our anticipated date. I also liked the layout of the application. The functionality is very easy to learn. It's not cumbersome. The navigation around the site is pretty fluent. It's very flexible and it was easy for us to train our staff and for us to really learn it in a very quick time. The thing I dislike, or it's a little frustrating, is when you have some issues, maybe functionality or something else going on, there is a little difficulty getting a response quicker than you would like. So I know they're working on that, but that turnaround time can be a little bit frustrating, just waiting to hear back from the staff or the management there. So, that's been the most challenging thing. Again, I know they're working on it. They use a community form for you to put new issues and bring up current issues to see if other people have brought those issues forward, and you can look in that form to see if there's answers for your issues, but that's probably one of the most difficult things is reaching out to them and then taking a while for them... I say a while, but at least twenty-four, about forty-eight to seventy-two hours sometime, before you hear something back from them.

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User interface
42550 video thumbnail}
1 Video
145039 video thumbnail}
1 Video
42550
5 screenshots
145039
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

ClubExpress

Top Features
39/41
  • Promotions Management
  • Self Service Portal
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Committee Management
  • Communication Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Forms
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Invoice Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Renewals
  • Membership Signup
  • Member Types
  • Mobile App
  • Payment Processing
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Search/Filter
  • Surveys & Feedback
  • Third-Party Integrations
  • Wait List Management
  • Website Management
See All features
Hide Membership Management Software Features -

WellnessLiving

38/41
Show Membership Management Software Features +
ClubExpress
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WellnessLiving
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ClubExpress
  • By Lumaverse Technologies
  • Located in United States
  • Founded in 2012
WellnessLiving
  • By WellnessLiving Systems
  • Located in Canada
  • Founded in 2012
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