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Professional and trade associations (25-10,000 members) Clubs that people join through their personal lives (same member range)
MemberTies is suited for any organization, large or small, that needs to keep track of it's membership, and the activities they are involved in.
I truly love the customer service and I believe the pricing is fair reasonable. The platform has evolved over time and it has been great to watch the growth.
Very difficult to use for email. Lots of email gets stuck in recipients spam folders.
Membership module is powerful and has tightened our organizations' membership count. Offers more capabilities than our org currently use which is a good thing for our growing organization.
Users are constantly confused, user interface design is horrendous, Folks who worked with club members on implementation did not provide adequate guidance so product is almost unusable.
I love that there are constant improvements and additional functionality being added. There are many more things to love but most of all I love the stellar support via email and/or phone.
And there is no record of the email going out (how many people got it, bounces etc --that info goes to the sender but there is no area where it is retained.
The ease of use, coupled with good tutorials and great support, makes this a fantastic way for someone inventive to create their own site.
A lot of the functionality is hidden and hard to use. Using the website is very frustrating and often needs a call to customer service for assistance.
It's ability to manage a database for membership communication such as letters, e-mail and more is outstanding.
When members drop off, the database cannot be compacted to reuse open numbers. The timing on renewal and drop status had some bugs in it that will put members in drop status when they are not.
I have been the admin of a non profit organization using your database, it is been very very helpful helping me managing our 500-600 members.
I purchased a renewal but I can not get them to send me the new key for the software even though I paid for it. When I chat online with them they just say they will cancel order.
MemberTies is one of the best i've ever used - incredibly easy to use w/ neat little nifty ways of doing things. And when not exactly easy, the Help files wake me thru the steps.
I have a hard time with the word processing function.
Even if we had issues over the weekend, we could always get someone to help. Great product and great value.
Lack of graphic user interface windows type of environment but I’m used to text based so that’s not too much of a problem.
Dick E.: Hello. My name is Dick. I'm a founder of a nonprofit organization that supplies services to seniors. I've been using ClubExpress for over 10 years, and I would give it a five out of five rating. For more reviews, click below. Before using ClubExpress, we were using spreadsheets, and I was considering writing an application myself using Microsoft Access. Fortunately, ClubExpress came along. We evaluated it and decided it was perfect. ClubExpress had all the features we were looking for. It helped us manage our volunteers. It helped us email members and volunteers. It provided website support so that we could create our website within the tool. And it had many other features, surveys, frequently asked questions, news, support, and so on. No other product met all our needs in this way. We had a newly formed organization, and ClubExpress guided us through the process of deciding how our organization should run. We followed the way the software was organized, and it led us to a process for running our organization. I think that ClubExpress has a great many features, not all of which you will need to use immediately. But remember that they have wonderful help that will explain how to use features and they're available weekdays during business hours and are always very helpful, very.
Prioritize real-user-identified key features according to your needs to find your best fit.
ClubExpress
Top FeaturesMemberTies
MemberTies
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