Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
All Gyms, fitness & rec centers or wellness facilities plus any business that needs a simple, powerful & affordable way to manage their member data, check-in, billing, door access control & more!
Fitness gyms, martial arts schools, boxing gyms, mma gyms, yoga studios, gymnastics gyms, wresting gyms
I could allow my members to customize their payment plans, and most payment methods were accepted via the software. I also liked how competitive, yet affordable the pricing for the software was.
Just shy of 1 year later, the 2 gyms were linked, and we have had nothing but problems. We have called and emailed with no reply back.
We are very pleased with Gym Assistant. We have found it to be a very supportive system that is accommodating and flexible with our ever evolving and growing programs.
The only pain point I have experienced was related to the 24/7 access part of this software, specifically the installation of the maglock/ control unit.
I like that gym assistant is affordable. Their customer service is great and it’s an easy system to use that allows you to be hands off.
I also have a lot of issues with the member picture. It's possible it's just my computer, but half the time I go to take the picture the software will crash.
The Gym Assistant help center was very helpful in getting setup and always available to help with any questions. Overall, we are very happy with this product.
I don't like that when my computer resets or updates, often times the software doesn't reopen doorkeeper as its supposed to and my door system fails to open for customers who have keys.
I like how easy it is for my students to pre-book their classes, the dashboard is awesome showing me who is attending for the day's sessions, and the emailing system is one of my most liked features.
With the last management software I was using I had to spend hours on the phone and honestly just dreaded going in to the gym to work on the computer.
Easy to use, very responsive and helpful developers to help ease our transition. All the features we want.
Lack of robust reporting. Lack of configurable signup menu (users see a long list that you can’t organize by category, yet).
This app was recommended by another user and it has made my life so much easier. Super simple interface, incredibly supportive customer service, and flawless member experiences so far.
A bit difficult to navigate belt ranks when different classes can count towards time in grade.
Customer service is great and very responsive which helps for troubleshooting on the fly.
I ended up choosing another product, but it wasn't because of any defect in the product. MAOR is both advanced and simple at the same time.
Katie R.: Hello, my name is Katie. I'm an owner of a gym. I would rate Gym Assistant as a five out of five. For more reviews like this, click below. So I was actually very fortunate that Gym Assistant was the first company that I had ever used. I did research tons of different ones trying to figure out what would be the easiest. And we really just hands down thought Gym Assistant looked the best and most cost-effective over everything we had researched. So we ultimately opened up our gym using Gym Assistant. And we've been using it for about, I would say, eight years now I think we are going on, eight years now, and it's been nothing but great. We chose Gym Assistant just because it was simplistic. We could easily just skim the manual and just get up and running. And that's really what we needed. We didn't have a lot of time for everything that we were doing because we had so many different business endeavors at one time, but the gym was one of our priorities, and we found Gym Assistant. Just with their tech support, they walked us through getting it all installed, and actually, even hooking up our gym doors so that it connects to the gym door. And so people can scan a fob and it links to the software. And they just were fantastic all around. And it just made it super easy. We could walk right up to the software. We loaded our first person in and we were up and running just as simple as that. It was really simple to onboard and incorporate it into our business. I mean, it really makes our business what it is, just all the simplistic features in it. I shouldn't say there's simplistic features. It's simplistic in use, but the features really go in depth. And I feel like every year I think, "Oh, I wish maybe the software did this," and I'll call them and they'd be like, "Well, we actually just added that." And they're continually upgrading, and there's even a ton of features that we haven't even started using yet just because we're not there yet, but it's very in depth in what you actually can use it for. I would definitely recommend you use Gym Assistant. I mean, you could do all your research on all the other companies just to feel as secure in what you're choosing, but hands down, Gym Assistant's going to be your software for your member management, for tracking all the funds, for running all your funds for all your gym members. It runs the gym. Without that our gym would not be running. I say chuckling that our gym is self-run and it's really because of Gym Assistant. It eases my life so much.
Estefan J.: My name is Estefan. I'm actually the owner of my academy and I give Martial Arts on Rails five stars. If you want to see more reviews like this, click the link below. So I actually never used a different software before. I mean, there were different options out there, like Zen Planner and different sort of yoga studio ones, but to be honest, I came across it on an ad, saw the interface, and I was pretty much just hooked right away. So to be honest, I was a bit familiar with Zen Planner before because it was using at the last academy I was working at, but the problem I found was it was just so bulky and clunky and it didn't really move. It wasn't optimized right. And so once I went to Martial Arts on Rails, I found that the interface was really nice. It looked very modern, up to date, and it was very fast and very responsive, which was a big deal for us. To be honest, it was really... It was very nice and easy. So we pretty much put it on all our devices. I have it on my phone, on our laptop, and our tablet. And in terms of actually getting the whole thing going, it really was super smooth. I mean, every time we emailed, we had a very quick response. I'm talking within half an hour and it was... We asked a lot of questions, but it was within half an hour we'd get something back. Oh, how does this work? How does that work? It was smooth sailing. Well, to be honest, I would just say if you've had a different one before, give this one a try. Believe me, it is a lot more simple and it just gets a lot of details done right. And with it being smooth and optimized, less headaches, it's just... It's a... Just give it a try. You got nothing to lose.
Prioritize real-user-identified key features according to your needs to find your best fit.
Gym Assistant
Gymdesk
Top FeaturesGym Assistant
Gymdesk
Products similar to those you're currently comparing: