--- title: "Compare Gym Assistant vs Exercise.com 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Gym Assistant and Exercise.com based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/42753-152284/Gym-Assistant-vs-exercise-com" page_type: "comparison" language: "en" --- # Gym Assistant vs Exercise.com Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Gym AssistantExercise.com2/4 selected [Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) [Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.7 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/) [## Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting Price $780.00one time Value-for-Money 4.7 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment RT JL LB Based on [206 reviews](#user-reviews) Positive 194 Neutral 10 Negative 2 [## Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.7 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/) Starting Price $239.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [249 reviews](#user-reviews) Positive 237 Neutral 8 Negative 4 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,220 reviews from membership management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Member Database 4.7 Payment Processing 4.6 Credit Card Processing 4.4 Electronic Payments 4.6 Registration Management 4.7 76%Fit Not enough reviews Feature ratings Member Database 4.6 Payment Processing 4.6 Credit Card Processing 1.0 Electronic Payments 4.7 Registration Management 4.7 User satisfaction User satisfaction 4.6 User reviews[206](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.7 Customer support 4.7 User satisfaction 4.7 User reviews[249](https://www.capterra.com/p/152284/exercise-com/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.5 Customer support 4.8 Price starts from Price starts from $780Other, One Time - Free version - Free trial Price starts from $239Per Month - Free version - Free trial Best for Best for Ideal for small to medium sized independent gyms, health clubs, fitness centers, boxing & MMA academies, personal training studios, recreation centers, swimming pools, & wellness facilities. Best for Exercise.com is the all-in-one fitness business platform that helps you manage, grow, and scale your gym, fitness studio, personal training business, or studio—all through your custom-branded apps. ## User reviews Pros & cons RT Rachel T. Assistant Director of Recreation Ministry > "I like how we can make our own notes for our members so that employees can let management know if..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140620) JL James L. Owner > "There have been a few bugs with updates that were frustrating., but support was quick to respond and..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7145132) JL James L. Owner > "One of the biggest advantages is the pricing model. Once you purchase it, you’re not locked into..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7145132) BB Barbra B. Owner and Director > "I can’t hide accounts that are no longer active." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7146923) LB Lindsay B. President > "Would like added features that make using the software easier for the business and gym members" [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140789) LB Lindsay B. President > "Online portal is missing some usable" [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140789) CM Catherine M. Personal trainer > "I will keep using it as long as I own the gym" [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7147373) LB Lindsay B. President > "Features which make it difficult for my" [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140789) NC Nicole C. Business Office Assistant > "The Gym Assistant is great as well, anything I needed help with I went to manual first and I was..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572073) LT Laleh T. Nutritional Healing Doctor > "I sold the gym and working remotely so the reason I am no longer using it is because I do not have a..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6844784) JL James L. Owner > "Their customer support is a 10/10." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7145132) BE Bridget E. Gym Manager > "Gym Assistance incompatibility with some computer programs." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6573062) NC Nicole C. Business Office Assistant > "Being able to pick what you want on reports is a great feature to have, it makes my job a lot easier." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572073) BK Brent K. President > "I have to have 2 windows up for it to work properly, and when staff has to make changes to an..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4225456) KK Kristin K. Owner > "I can easily find reports and information on members quickly and efficiently." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833713) TD Tom D. Co-owner > "Sometimes the gym assistant software will freeze up and i have a hard time closing the software out..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4254861) MH Matt H. Owner > "The ability to use good assist with door keeper and Proshop is great" [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6834583) KH KayLynn H. Director > "Issuing refunds is near impossible in the system, it doesn't track accurately." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989585) EB Eric B. Director of competition > "Also like the flexibility of plans etc. And the low on going costs." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833814) AD Amanda D. MANAGER > "There is not a feature to handle the acceptance of insurance payments as a group" [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989977) EB Eric B. Director of competition > "With a variety of employees, the simplicity makes it easy to traon new employees and minimize errors." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833814) JP Jessica P. Owner Operator > "It doesn’t integrate with the billing platform I use, so I have to do a little extra work." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5011232) RT Rachel T. Assistant Director of Recreation Ministry > "Gym Assistant is so easy to use!" [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140620) BK Brent K. President > "Gets a bit overwhelming for training new staff with all the features when You only use a few. But..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4225456) PC Peter C. Owner > "Simple to use, provides all the services I need and expect from a gym Managment software." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572160) SP Stephen P. Owner > "Using a software program that mirrors the desktop has not always worked well for us." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5011263) ZB Zulema B. fitness ficility > "client business forms and links easy to access and to share with them." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837442) KD Kim D. Fitness Instructor > "I do not like that you can not split member payments--for example, members pays 20 in cash and 30 in..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3172109) SC Sharon C. Owner > "I helped him once in a while behind the counter but I’ve learned a lot more about it over the last..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6578462) KP Kim P. Owner , trainer > "Price to keep customer service was tooHigh for us" [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989430) MS Michelle S. Executive Director > "Easy to use, really like the tabs to navigate around the application." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837909) KD Kim D. Fitness Instructor > "I do not like that when you update the primary account the changes do not carry over to all..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3172109) PC Peter C. Owner > "Excellent software, excellent support team, and excellent design team that is continually making..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572160) CW Carmen W. Owner > "IPPay onboardong process is frustrating." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4228940) MV Michael V. Owner > "I’ve been using the software for 12 years and the consistent upgrades have been fantastic." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837338) TW Tyler W. Gym Owner > "This doesn't allow us to use some of the prefilled-out things that could help make us more paperless." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3185319) MH Matt H. Owner > "Great customer support." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6834583) MW Mitchel W. Owner > "It’s hard to think of anything I don’t like." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5004360) JJ Jonny J. owner > "Hands down the BEST CUSTOMER SERVICE OF ALL TIME" [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6654924) JS Jared S. Owner > "Its expensive." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989723) SC Sharon C. Owner > "It’s just been very helpful." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6578462) BA Ben A. Associate Athletic Diretor > "Since we have a firewall on campus, it makes it extremely challenging to link workstations to a..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2444676) DV Dawn V. Administrator > "Technical support is great! " [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833756) KB Kim B. Director > "This takes more time when sending out letters and having to resort 1,000s for letters by zip codes." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2426574) JM Jason M. Owner > "The access control works great and the integrated "Door Watcher" program has cut our surveillance..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4302416) BL Becki L. Physical therapist > "We couldn’t just upgrade because our program was so old and the program was not designed to enroll..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2453967) BO Baraza O. Manager > "My fitness goals are reach" [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5094765) MA Melissa A. owner > "getting ahold of the support service.....they are not open when we are and getting a call back is a..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2438216) TW Tyler W. Gym Owner > "The best features are as follows: Checkin/Door Monitoring system, Easy member signup, Billing..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3185319) DW Diane W. Managing Director > "Not enough features when adjusting for partially used plans. " [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2426798) TD Thomas D. Owner > "Manages memberships, payments, product sales, and door entry well." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5018768) JL Joe L. Owner > "I'm not computer literate, so reading a booklet is like starting a Greek language from scratch. As I..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2435074) DB David B. Manager > "Switched to a different CRM for a short time and gladly returned with their introduction of online..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4196745) AK Angie K. owner > "The tags wear out quickly. " [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2429972) SZ Shawn Z. Owner > "Gym Assistant has everything you need to run a gym and fitness business." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4213575) JP Jessica P. Owner Operator > "It doesn’t integrate with the billing platform I use, so I have to do a little extra work." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5011232) DC Daniel C. IT > "We like that you can use the software on multiple devices. " [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4283829) TW Tyler W. Gym Owner > "This doesn't allow us to use some of the prefilled-out things that could help make us more paperless." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3185319) SM Stephen M. Owner Manager > "I appreciate the inexpensive upgrade capabilities as our membership grows." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4990024) MW Mitchel W. Owner > "It’s hard to think of anything I don’t like." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5004360) KV Kaitlin V. Billing Manager > "They're readily available to look into any issue that may arise with the software." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4999251) KP Kim P. Owner , trainer > "Price to keep customer service was tooHigh for us" [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989430) TW Tyler W. Gym Owner > "Pro shop allows me to keep inventory and see sales of products daily." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3185319) MA Melissa A. owner > "getting ahold of the support service.....they are not open when we are and getting a call back is a..." [See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2438216) [View Reviews](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) EC Eric C. Manager > "The system is streamlined, customizable, and eliminates the need for multiple apps, which saves time and keeps everything organized." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7047844) MU Meghan U. Owner President > "Task workflow did not exist as you were too busy trying to find work arounds to membership that worked and then didn't, waitlists that..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120) CM Chris M. CEO > "We are in a process of migrating to exercise.com from another software provider and have found that the team has so far has been very..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6874032) MU Meghan U. Owner President > "Operational basics: Plans were never created as promised, preventing me from building my online business, as day-to-day operations were..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120) AR Ashton R. Strength and conditioning coach > "We’ve been able to work with athletes across the globe by simply providing a digital solution to sports performance training." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6711273) CL Conor L. Operations Manager > "This may be more a reflection of how we set up our on training options on the back end, but the customer's app experience was not..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6559869) ET Elizabeth T. Owner Head Trainer > "I have saved money in being able to cancel all other website tools I was using and I dont have to bounce between anything while working..." [See full review](https://www.capterra.com/p/152284/exercise-com/#GetApp___6710538) Willie L. Owner > "I was spending over $500 to have an app that did not function the way I was requesting." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7158432) BS Barrett S. Owner > "Simple in the best way for creating programs and letting athletes see and complete workouts." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6544070) MU Meghan U. Owner President > "Reports were never accurate, and the Dashboard consistently failed to provide correct data, costing me hundreds of dollars and countless..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120) SC Selina C. Administrator > "You can always reach them and they help you troubleshoot until it’s sorted out." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018990) MU Meghan U. Owner President > "Bottom line: If you are a small studio seeking reliable, consistent support and accurate reporting, Exercise.com may not be the solution." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120) ET Elizabeth T. Owner Head Trainer > "As a one man shop myself and only having 2 gym assistants extremely part time investing in Exercise.com was an investment into building..." [See full review](https://www.capterra.com/p/152284/exercise-com/#GetApp___6710538) MM Mike M. Owner > "There are a couple of software issues like bill dates that don't show correctly on our end when we pause members." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6506846) AY Aicha Y. HEATH RESERCHER > "Its custom branding options are great for businesses looking to stand out, and the app is highly intuitive once you get used to it...." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6485102) BR Brian R. Owner > "My biggest fear of moving to the new system was (once again) losing all our clients info and mostly, all our clients credit card info. " [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6692030) EC Eric C. Manager > "Having that level of support has made the entire experience smoother and more efficient." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7047844) KM Kareem M. Owner > "I would like to sell products directly on the platform, but it seems as though I would need an additional app, which I am then unable to..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6724338) AS Ausha S. Assistant > "Her combination of speed, reliability, and clear communication has made the process stress-free and enjoyable." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7001184) SM Shari M. Operations Director > "It is difficult to set up gift card options for someone to purchase a gift card to give to another person." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6623137) Matt C. Owner Operator > "The most professional looking app with the highest amount of features and functionality available in the online programming market" [See full review](https://www.capterra.com/p/152284/exercise-com/#GetApp___6617260) CP Cam P. Strength and Conditioning > "Occasionally we have issues with our customers easily operating and understanding the app, but it is likely due to individual tech..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6708849) BC Ben C. Owner > "They were patient waiting for my responses, and really good at knowing what I most likely struggling with and proactively following up..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6809033) KM Karen M. Manager > "The only way I have been able to figure it out is to start a new contract and cancel the old one which isn’t a good way to do it." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6624135) AS Ausha S. Assistant > "She handles requests efficiently, communicates clearly, and makes the whole process smooth." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7001184) MU Meghan U. Owner President > "A new manager, \[sensitive content hidden\], refused to address issues over the phone and threatened to break our contract while..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120) CP Cam P. Strength and Conditioning > "Overall exercise.com has been a great addition to our business to earn extra revenue but also manage day to day operations. " [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6708849) HB Hailey B. CEO > "There are always bugs and when something gets fixed, something else breaks." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018861) AA Ambrose A. Owner > "There's tons of tools and options that were able to customize relatively quickly." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6681873) Gena W. Owner > "I don't like that there are not video demos with woman for every exercise option. " [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6871897) AR Ashton R. Strength and conditioning coach > "Exercise.com has helped our business grow and thrive as we continue to expand our brand." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6711273) NL Nick L. Owner > "Least favorite is that video hosting now cost money and framework changed." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6623560) RD Rob D. Owner > "All of my clients think the app is great for accessing their workouts." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6621728) MT Michael T. Manager > "didn't meet our expectation from programing aspect and our business model." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6511692) BH Benjamin H. Head of Business Operations > "Our customer relations agent, \[sensitive content hidden\], is one of the best I've ever worked with." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7012361) Nancy S. Owner and Personal Trainer > "I don't like that I have to cancel out a client's session to reschedule." [See full review](https://www.capterra.com/p/152284/exercise-com/#GetApp___6616355) HB Hailey B. CEO > "I like the leaders and I feel like things are getting better but it’s not up to standards yet." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018861) MU Meghan U. Owner President > "My operations are straightforward, yet Exercise.com could not—or would not—support even this simple setup." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120) HB Hailey B. CEO > "The only reason I’ve stayed!I have liked the addition of new developers too" [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018861) Gena W. Owner > "The wording for marketing help provided by Exercise.com is very misleading. " [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6871897) CL Conor L. Operations Manager > "As far as exercise.com itself, what I like the most is that the platform is being improved as time goes on." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6559869) SP Seana P. Certified Personal Trainer and Nutrition Coach > "I create plans to start on Monday but when I publish them the week in the app runs Sunday to Saturday..this is very confusing to users..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6490460) MR Micah R. Owner > "sensitive content hidden\] has been amazing helping us through all the issues and using her resources to help us get things done. " [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6795267) ZD Zach D. Director of Performance > "Creating workouts is in-efficient currently." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6500057) BC Ben C. Owner > "She’s incredibly responsive, proactive, and detail-oriented—always one step ahead with thoughtful follow-ups and solutions before I even..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6809033) KM Karen M. Manager > "It’s so hard to change charge dates and is confusing." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6624135) CP Cam P. Strength and Conditioning > "Exercise.com Has made business operations 100x more efficient. " [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6708849) SP Seana P. Certified Personal Trainer and Nutrition Coach > "I do not like that when creating plans the days do not line up with the plan schedules in the app that users see." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6490460) AR Anthony R. Founder > "I love how customizable the app and programming is as well." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6718173) GM Garath M. General Manager > "Length of the migration and the establish of the app is unfortunate and would be ideal if the process was quicker. But it is completely..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6470562) ZE Zach E. President > "Customizable features and powerful tools" [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6625245) DB Daniel B. Manager > "It's quite confusing to navigate, but I believe this is mainly a personal problem ha!" [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6718053) KA Karina A. Nutritionist and Personal Trainer > "It is a very complete platform, user-friendly, and the staff goes above and beyond to make sure we are happy clients." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6551435) TB Tawny B. Owner > "The cost would be my biggest complaint! While the services are great, I wish there was a little bit more of a costly option while..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6473904) AY Aicha Y. HEATH RESERCHER > "The custom-branded app feature adds a professional touch, allowing businesses to stand out." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6485102) RB Richard B. Director of Athletic Development > "Web portal felt disconnected and scattered in terms of work flow." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6258377) Bernie C. CEO > "I like the fitness tracking and the ease of use." [See full review](https://www.capterra.com/p/152284/exercise-com/#GetApp___6603324) RR Ramon R. Owner > "I still feel there’s much i don’t know how to use that I would like to learn" [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6622115) AA Ambrose A. Owner > "How robust and comprehensive the platform is definitely the biggest strength." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6681873) DS David S. Owner > "It is just a very clunky user experience for my clients. And in return frustrating for me, the gym owner." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6232664) AS Ausha S. Assistant > "Her speed, reliability, and attention to detail make her a pleasure to work with." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7001184) MH Mike H. Owner > "It has been an ongoing struggle with trying to implement everything exercise.com has to offer." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6475491) BS Barrett S. Owner > "Customer service, automations, ease of creating programs" [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6544070) JS Jerry S. Owner > "Mostly disappointing, partly due to the issues we've had, but also due to the fact that the software has tons of potential. But the..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4719357) PS Patrick S. Controller > "Exercise.com offers a wide variety of workout options that help its users work towards their fitness goals." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6306147) JS Jerry S. Owner > "However, there seems to be a HUGE disconnect between what the right arm (the Success/Support Team) is saying/doing, and what the left..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4719357) JL James L. Clinical Director > "Very professional and fast responses and they always have a solution to my problem or concerns." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6605235) AM Anthony M. owner > "The app on phone gets glitchy and I often have to close out of applications to fix." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3872337) BH Brando H. Owner / Operator > "Her expertise and knowledge about the exercise.com system, company growth and scalability, allows her teach clients how to effectively..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4126970) JG James G. Owner > "It can tend to feel a little robotic and rigid at times which can turn some of my clients off." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4904712) TH Themis H. Member Success Coordinator > "Pretty well, support has been great when needed and most issues resolved in a timely manner." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6573800) SK Sanu K. scientist > "May not be suitable for individuals with specific medical conditions or physical limitations without the guidance of a licensed..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4557163) AS Ausha S. Assistant > "She is very helpful, professional, and always quick to respond, which makes every interaction smooth and efficient." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7001184) EV Eric V. CEO > "a lot of our clients miss the last step when signing up for a session." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3978429) JK Jeremy K. President > "She was well versed in all of the solutions and capabilities of the app." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6573781) DS David S. Owner > "The user experience on the client side is HORRIBLE!" [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6232664) BH Benjamin H. Head of Business Operations > "She is extremely responsive and super helpful." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7012361) BM Bridget M. Coach/Personal Trainer > "As a trainer who works purely online, it's a little confusing to use "scheduling" to work with online clients that I don't actually..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3491768) JA Jason A. Owner > "I really appreciated the patience and professionalism." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018399) JJ Jeremy J. Owner > "The "reports" are unreliable and inaccurate. If I run different reports for the same thing I get different numbers. " [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3823024) AY Aicha Y. HEATH RESERCHER > "Its custom branding options are great for businesses looking to stand out, and the app is highly intuitive once you get used to it...." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6485102) CL Conor L. Operations Manager > "This may be more a reflection of how we set up our on training options on the back end, but the customer's app experience was not..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6559869) MK Meaghan K. Women's Fitness Specialist > "I also like the customization option and the ease of use to build programs, set up payments, scheduling, etc." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6464073) DB Daniel B. Manager > "It's quite confusing to navigate, but I believe this is mainly a personal problem ha!" [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6718053) NL Nicholas L. Owner > "its been great super helpful and the success team is awesome at helping you navigate any issues that come up" [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3214283) DS David S. Owner > "It is just a very clunky user experience for my clients. And in return frustrating for me, the gym owner." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6232664) Megan M. Co-Owner > "I used exercise.com as a client using another gyms workout program and really loved it from a user interface. " [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___2909039) SK Sanu K. scientist > "May not be suitable for individuals with specific medical conditions or physical limitations without the guidance of a licensed..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___4557163) AA Ambrose A. Owner > "How robust and comprehensive the platform is definitely the biggest strength." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6681873) AH Amy H. Owner > "The integration took a very long time!!!" [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___2652451) KM Karen M. Manager > "Easy to set up." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6624135) MT Michael T. Manager > "didn't meet our expectation from programing aspect and our business model." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6511692) GM Garath M. General Manager > "The comprehensive platform make it easy to have everything in one place." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6470562) MU Meghan U. Owner President > "My operations are straightforward, yet Exercise.com could not—or would not—support even this simple setup." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7004120) AB Aiden B. Owner > "It’s versatility and professional look." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6468685) MH Mike H. Owner > "It has been an ongoing struggle with trying to implement everything exercise.com has to offer." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6475491) EC Eric C. Manager > "Having that level of support has made the entire experience smoother and more efficient." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7047844) JJ Jeremy J. Owner > "The software is VERY clunky and not at all intuitive. " [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3823024) BH Benjamin H. Head of Business Operations > "Our customer relations agent, \[sensitive content hidden\], is one of the best I've ever worked with." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7012361) CP Cam P. Strength and Conditioning > "Occasionally we have issues with our customers easily operating and understanding the app, but it is likely due to individual tech..." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___6708849) HB Hailey B. CEO > "I like the leaders and I feel like things are getting better but it’s not up to standards yet." [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___7018861) YI Yotam I. President > "I switched over from Technogym which had the worst customer experience I've ever experienced. " [See full review](https://www.capterra.com/p/152284/exercise-com/#Capterra___3333503) [View Reviews](https://www.capterra.com/p/152284/exercise-com/reviews/) ## User interface 4.62 (206) [Exercise.com](https://www.capterra.com/p/152284/exercise-com/) 4.75 (249) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Gym Assistant 26/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/42753/Gym-Assistant/#features) Exercise.com Top features 40/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/152284/exercise-com/#features) ### Recognition Gym Assistant is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Gym Management Software (2022)  Exercise.com is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Gym Assistant Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Exercise.com Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Gym Assistant - By BioLogic - Located in United States - Founded in 1994 Exercise.com - By Exercise.com - Located in United States - Founded in 2008 ## Popular Comparisons [Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.62 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.01 (2,995)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $780one time Price Contact vendor for pricing 4.4 Features 4.0 4.6 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-42753/MINDBODY-vs-Gym-Assistant) [Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.75 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/) vs [WPS Office](https://www.capterra.com/p/126794/WPS-Office/)[4.47 (1,540)](https://www.capterra.com/p/126794/WPS-Office/reviews/) $239/month Price $29.99/year 4.6 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/126794-152284/WPS-Office-vs-exercise-com) [Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.62 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) vs [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.49 (182)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) $780one time Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/42753-268006/Gym-Assistant-vs-Daxko-Operations) [Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.75 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) $239/month Price $39/month 4.6 Features 4.4 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-152284/Jobber-vs-exercise-com) [Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.62 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) vs [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) $780one time Price $69/month 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/42753-145039/Gym-Assistant-vs-WellnessLiving) [Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.75 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $239/month Price $38/month 4.6 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/152284-190778/exercise-com-vs-QuickBooks-Online) [Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.62 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) vs [ClubRight](https://www.capterra.com/p/160550/Club-Right/)[4.84 (194)](https://www.capterra.com/p/160550/Club-Right/reviews/) $780one time Price £99/month 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/42753-160550/Gym-Assistant-vs-Club-Right) [Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.75 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.01 (2,995)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $239/month Price Contact vendor for pricing 4.6 Features 4.0 4.5 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-152284/MINDBODY-vs-exercise-com) [Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.62 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) vs [Wodify](https://www.capterra.com/p/159663/Wodify/)[4.46 (156)](https://www.capterra.com/p/159663/Wodify/reviews/) $780one time Price $99/month 4.4 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/42753-159663/Gym-Assistant-vs-Wodify) [Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.75 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/) vs [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) $239/month Price $69/month 4.6 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/145039-152284/WellnessLiving-vs-exercise-com) [Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.62 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) vs [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.19 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) $780one time Price $119/month 4.4 Features 3.8 4.6 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/42753-57588/Gym-Assistant-vs-StarChapter) [Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.75 (249)](https://www.capterra.com/p/152284/exercise-com/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $239/month Price $25/month 4.6 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-152284/Salesforce-vs-exercise-com)