# Compare Gym Assistant vs Vagaro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gym Assistant and Vagaro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/42753-153752/Gym-Assistant-vs-Vagaro

---

# Gym Assistant vs Vagaro Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Gym AssistantVagaro2/4 selected

[Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[## Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Starting Price

$780.00one time

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

RT

JL

LB

Based on [206 reviews](#user-reviews)

Positive

194

Neutral

10

Negative

2

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,642 reviews](#user-reviews)

Positive

3,432

Neutral

120

Negative

90

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 6,147 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Member Database

4.7

Payment Processing

4.6

Credit Card Processing

4.4

Electronic Payments

4.6

Registration Management

4.7

76%Fit

Missing features

Feature ratings

Member Database

4.5

Payment Processing

4.5

Credit Card Processing

4.6

Electronic Payments

4.5

Registration Management

NA

User satisfaction

User satisfaction

4.6

User reviews[206](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.7

User satisfaction

4.7

User reviews[3,642](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$780Other, One Time

-   Free version
-   Free trial

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Ideal for small to medium sized independent gyms, health clubs, fitness centers, boxing & MMA academies, personal training studios, recreation centers, swimming pools, & wellness facilities.

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

## User reviews

Pros & cons

RT

Rachel T.

Assistant Director of Recreation Ministry

> "I like how we can make our own notes for our members so that employees can let management know if..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140620)

JL

James L.

Owner

> "There have been a few bugs with updates that were frustrating., but support was quick to respond..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7145132)

JL

James L.

Owner

> "One of the biggest advantages is the pricing model. Once you purchase it, you’re not locked into..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7145132)

BB

Barbra B.

Owner and Director

> "I can’t hide accounts that are no longer active."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7146923)

LB

Lindsay B.

President

> "Would like added features that make using the software easier for the business and gym members"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140789)

LB

Lindsay B.

President

> "Online portal is missing some usable"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140789)

CM

Catherine M.

Personal trainer

> "I will keep using it as long as I own the gym"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7147373)

LB

Lindsay B.

President

> "Features which make it difficult for my"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140789)

NC

Nicole C.

Business Office Assistant

> "The Gym Assistant is great as well, anything I needed help with I went to manual first and I was..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572073)

LT

Laleh T.

Nutritional Healing Doctor

> "I sold the gym and working remotely so the reason I am no longer using it is because I do not have..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6844784)

JL

James L.

Owner

> "Their customer support is a 10/10."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7145132)

BE

Bridget E.

Gym Manager

> "Gym Assistance incompatibility with some computer programs."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6573062)

NC

Nicole C.

Business Office Assistant

> "Being able to pick what you want on reports is a great feature to have, it makes my job a lot..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572073)

KH

KayLynn H.

Director

> "Issuing refunds is near impossible in the system, it doesn't track accurately."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989585)

KK

Kristin K.

Owner

> "I can easily find reports and information on members quickly and efficiently."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833713)

AD

Amanda D.

MANAGER

> "There is not a feature to handle the acceptance of insurance payments as a group"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989977)

MH

Matt H.

Owner

> "The ability to use good assist with door keeper and Proshop is great"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6834583)

BK

Brent K.

President

> "I have to have 2 windows up for it to work properly, and when staff has to make changes to an..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4225456)

EB

Eric B.

Director of competition

> "Also like the flexibility of plans etc. And the low on going costs."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833814)

JP

Jessica P.

Owner Operator

> "It doesn’t integrate with the billing platform I use, so I have to do a little extra work."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5011232)

EB

Eric B.

Director of competition

> "With a variety of employees, the simplicity makes it easy to traon new employees and minimize..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833814)

SP

Stephen P.

Owner

> "Using a software program that mirrors the desktop has not always worked well for us."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5011263)

RT

Rachel T.

Assistant Director of Recreation Ministry

> "Gym Assistant is so easy to use!"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140620)

KP

Kim P.

Owner , trainer

> "Price to keep customer service was tooHigh for us"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989430)

PC

Peter C.

Owner

> "Simple to use, provides all the services I need and expect from a gym Managment software."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572160)

TD

Tom D.

Co-owner

> "Sometimes the gym assistant software will freeze up and i have a hard time closing the software out..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4254861)

ZB

Zulema B.

fitness ficility

> "client business forms and links easy to access and to share with them."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837442)

BK

Brent K.

President

> "Gets a bit overwhelming for training new staff with all the features when You only use a few. But..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4225456)

SC

Sharon C.

Owner

> "I helped him once in a while behind the counter but I’ve learned a lot more about it over the last..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6578462)

MW

Mitchel W.

Owner

> "It’s hard to think of anything I don’t like."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5004360)

MS

Michelle S.

Executive Director

> "Easy to use, really like the tabs to navigate around the application."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837909)

JS

Jared S.

Owner

> "Its expensive."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989723)

PC

Peter C.

Owner

> "Excellent software, excellent support team, and excellent design team that is continually making..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572160)

KD

Kim D.

Fitness Instructor

> "I do not like that you can not split member payments--for example, members pays 20 in cash and 30..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3172109)

TD

Thomas D.

Owner

> "Manages memberships, payments, product sales, and door entry well."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5018768)

KD

Kim D.

Fitness Instructor

> "I do not like that when you update the primary account the changes do not carry over to all..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3172109)

MV

Michael V.

Owner

> "I’ve been using the software for 12 years and the consistent upgrades have been fantastic."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837338)

CW

Carmen W.

Owner

> "IPPay onboardong process is frustrating."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4228940)

SM

Stephen M.

Owner Manager

> "I appreciate the inexpensive upgrade capabilities as our membership grows."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4990024)

TW

Tyler W.

Gym Owner

> "This doesn't allow us to use some of the prefilled-out things that could help make us more..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3185319)

MH

Matt H.

Owner

> "Great customer support."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6834583)

BA

Ben A.

Associate Athletic Diretor

> "Since we have a firewall on campus, it makes it extremely challenging to link workstations to a..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2444676)

JJ

Jonny J.

owner

> "Hands down the BEST CUSTOMER SERVICE OF ALL TIME"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6654924)

KB

Kim B.

Director

> "This takes more time when sending out letters and having to resort 1,000s for letters by zip codes."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2426574)

SC

Sharon C.

Owner

> "It’s just been very helpful."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6578462)

BL

Becki L.

Physical therapist

> "We couldn’t just upgrade because our program was so old and the program was not designed to enroll..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2453967)

DV

Dawn V.

Administrator

> "Technical support is great! "

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833756)

MA

Melissa A.

owner

> "getting ahold of the support service.....they are not open when we are and getting a call back is a..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2438216)

KV

Kaitlin V.

Billing Manager

> "They're readily available to look into any issue that may arise with the software."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4999251)

DW

Diane W.

Managing Director

> "Not enough features when adjusting for partially used plans. "

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2426798)

JM

Jason M.

Owner

> "The access control works great and the integrated "Door Watcher" program has cut our surveillance..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4302416)

JL

Joe L.

Owner

> "I'm not computer literate, so reading a booklet is like starting a Greek language from scratch. As..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2435074)

KB

Keisha B.

Co-owner/account manager

> "Their customer service is great and it’s an easy system to use that allows you to be hands off."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4993275)

AK

Angie K.

owner

> "The tags wear out quickly. "

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2429972)

[View Reviews](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

SAL

Sai Akshith L.

Assistantship

> "Vagaro provides a reliable and scalable platform for managing client appointments and business operations smoothly, making it a solid tool for service..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7178484)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance. While..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

Carlos B.

Owner

> "After purchasing the hardware, we quickly discovered that the system is highly restrictive and essentially locked down, limiting our ability to integrate..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING" a..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

MG

Mailen G.

Client

> "Overall, Vagaro is a powerful business management tool, especially for salons, spas, and service-based businesses. Once you get familiar with the platform, it..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and seamless."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not very..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in real..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary to add..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment processing,..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly delayed I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

DK

Donna K.

Owner

> "There are great tools to utilize such as forms that you can create and customize to fit the needs of your business. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160225)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I run..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Carlos B.

Owner

> "What made the situation even more frustrating was learning about the strict no-return policy only after realizing the hardware would not meet our operational..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

MG

Mailen G.

Client

> "Vagaro is a very complete plattorm for managing appointments, scheduling, and client bookings."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

Carlos B.

Owner

> "This was not clearly communicated during the sales process and did not align with the flexibility and scalability that were presented to us."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The performance reports and customer profile management with historical data are also very intuitive to get used to."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7165867)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment reminder..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

Carlos B.

Owner

> "Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is not..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

MG

Mailen G.

Client

> "Some parts of the interface are not very intuitive, especially when setting up advanced options."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple as..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

TS

Tawana S.

Estheticain

> "The software has been a great upgrade for my growing business; with all the different features, I am pleased with the aesthetic of it."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160054)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for because..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

Carlos B.

Owner

> "We were left with a costly setup that does not function the way we were led to expect."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

## User interface

4.62 (206)

4.67 (3,642)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Gym Assistant

26/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/42753/Gym-Assistant/#features)

Vagaro

Top features

40/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

### Recognition

Gym Assistant is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Gym ManagementSoftware (2022) 

Vagaro is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Gym Assistant

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gym Assistant

-   By BioLogic
-   Located in United States
-   Founded in 1994

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

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