# Compare Gym Assistant vs StarChapter 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gym Assistant and StarChapter based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/42753-57588/Gym-Assistant-vs-StarChapter

---

# Gym Assistant vs StarChapter Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Gym AssistantStarChapter2/4 selected

[Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

[## Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Starting Price

$780.00one time

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

RT

JL

LB

Based on [206 reviews](#user-reviews)

Positive

194

Neutral

10

Negative

2

[## StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

$119.00/month

Value-for-Money

4.1

Functionality

3.8

Ease of Use

3.7

Customer Service

4.3

Reviews Sentiment

Based on [645 reviews](#user-reviews)

Positive

517

Neutral

97

Negative

31

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 6,065 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Member Database

4.7

Payment Processing

4.6

Credit Card Processing

4.4

Electronic Payments

4.6

Registration Management

4.7

78%Fit

Feature ratings

Member Database

3.9

Payment Processing

4.0

Credit Card Processing

3.9

Electronic Payments

3.8

Registration Management

3.9

User satisfaction

User satisfaction

4.6

User reviews[206](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.7

User satisfaction

4.2

User reviews[645](https://www.capterra.com/p/57588/StarChapter/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$780Other, One Time

-   Free version
-   Free trial

Price starts from

$119Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Gym Management Software with no monthly fees, easy to use, track activity, online sign-up, door access, billing, reports, mobile app, US based support, Free demo. Simple, powerful & affordable.

Best for

StarChapter is used by association chapters, board volunteers, chapter administrators, staff members, and chapter relations professionals.

## User reviews

Pros & cons

RT

Rachel T.

Assistant Director of Recreation Ministry

> "I like how we can make our own notes for our members so that employees can let management know if..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140620)

JL

James L.

Owner

> "There have been a few bugs with updates that were frustrating., but support was quick to respond..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7145132)

JL

James L.

Owner

> "One of the biggest advantages is the pricing model. Once you purchase it, you’re not locked into..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7145132)

BB

Barbra B.

Owner and Director

> "I can’t hide accounts that are no longer active."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7146923)

LB

Lindsay B.

President

> "Would like added features that make using the software easier for the business and gym members"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140789)

LT

Laleh T.

Nutritional Healing Doctor

> "I sold the gym and working remotely so the reason I am no longer using it is because I do not have..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6844784)

KK

Kristin K.

Owner

> "I can easily find reports and information on members quickly and efficiently."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833713)

LB

Lindsay B.

President

> "Online portal is missing some usable"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140789)

MH

Matt H.

Owner

> "The ability to use good assist with door keeper and Proshop is great"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6834583)

LB

Lindsay B.

President

> "Features which make it difficult for my"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140789)

EB

Eric B.

Director of competition

> "Also like the flexibility of plans etc. And the low on going costs."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833814)

BE

Bridget E.

Gym Manager

> "Gym Assistance incompatibility with some computer programs."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6573062)

CM

Catherine M.

Personal trainer

> "I will keep using it as long as I own the gym"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7147373)

KH

KayLynn H.

Director

> "Issuing refunds is near impossible in the system, it doesn't track accurately."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989585)

EB

Eric B.

Director of competition

> "With a variety of employees, the simplicity makes it easy to traon new employees and minimize..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833814)

AD

Amanda D.

MANAGER

> "There is not a feature to handle the acceptance of insurance payments as a group"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989977)

NC

Nicole C.

Business Office Assistant

> "The Gym Assistant is great as well, anything I needed help with I went to manual first and I was..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572073)

BK

Brent K.

President

> "I have to have 2 windows up for it to work properly, and when staff has to make changes to an..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4225456)

JL

James L.

Owner

> "Their customer support is a 10/10."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7145132)

JP

Jessica P.

Owner Operator

> "It doesn’t integrate with the billing platform I use, so I have to do a little extra work."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5011232)

NC

Nicole C.

Business Office Assistant

> "Being able to pick what you want on reports is a great feature to have, it makes my job a lot..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572073)

SP

Stephen P.

Owner

> "Using a software program that mirrors the desktop has not always worked well for us."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5011263)

ZB

Zulema B.

fitness ficility

> "client business forms and links easy to access and to share with them."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837442)

KP

Kim P.

Owner , trainer

> "Price to keep customer service was tooHigh for us"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989430)

MS

Michelle S.

Executive Director

> "Easy to use, really like the tabs to navigate around the application."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837909)

TD

Tom D.

Co-owner

> "Sometimes the gym assistant software will freeze up and i have a hard time closing the software out..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4254861)

RT

Rachel T.

Assistant Director of Recreation Ministry

> "Gym Assistant is so easy to use!"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___7140620)

BK

Brent K.

President

> "Gets a bit overwhelming for training new staff with all the features when You only use a few. But..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4225456)

PC

Peter C.

Owner

> "Simple to use, provides all the services I need and expect from a gym Managment software."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572160)

MW

Mitchel W.

Owner

> "It’s hard to think of anything I don’t like."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5004360)

SC

Sharon C.

Owner

> "I helped him once in a while behind the counter but I’ve learned a lot more about it over the last..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6578462)

JS

Jared S.

Owner

> "Its expensive."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4989723)

MV

Michael V.

Owner

> "I’ve been using the software for 12 years and the consistent upgrades have been fantastic."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6837338)

KD

Kim D.

Fitness Instructor

> "I do not like that you can not split member payments--for example, members pays 20 in cash and 30..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3172109)

PC

Peter C.

Owner

> "Excellent software, excellent support team, and excellent design team that is continually making..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6572160)

KD

Kim D.

Fitness Instructor

> "I do not like that when you update the primary account the changes do not carry over to all..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3172109)

MH

Matt H.

Owner

> "Great customer support."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6834583)

CW

Carmen W.

Owner

> "IPPay onboardong process is frustrating."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4228940)

DV

Dawn V.

Administrator

> "Technical support is great! "

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6833756)

TW

Tyler W.

Gym Owner

> "This doesn't allow us to use some of the prefilled-out things that could help make us more..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___3185319)

TD

Thomas D.

Owner

> "Manages memberships, payments, product sales, and door entry well."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___5018768)

BA

Ben A.

Associate Athletic Diretor

> "Since we have a firewall on campus, it makes it extremely challenging to link workstations to a..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2444676)

SM

Stephen M.

Owner Manager

> "I appreciate the inexpensive upgrade capabilities as our membership grows."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4990024)

KB

Kim B.

Director

> "This takes more time when sending out letters and having to resort 1,000s for letters by zip codes."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2426574)

JJ

Jonny J.

owner

> "Hands down the BEST CUSTOMER SERVICE OF ALL TIME"

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6654924)

BL

Becki L.

Physical therapist

> "We couldn’t just upgrade because our program was so old and the program was not designed to enroll..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2453967)

SC

Sharon C.

Owner

> "It’s just been very helpful."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___6578462)

MA

Melissa A.

owner

> "getting ahold of the support service.....they are not open when we are and getting a call back is a..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2438216)

KV

Kaitlin V.

Billing Manager

> "They're readily available to look into any issue that may arise with the software."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4999251)

DW

Diane W.

Managing Director

> "Not enough features when adjusting for partially used plans. "

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2426798)

JM

Jason M.

Owner

> "The access control works great and the integrated "Door Watcher" program has cut our surveillance..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4302416)

JL

Joe L.

Owner

> "I'm not computer literate, so reading a booklet is like starting a Greek language from scratch. As..."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2435074)

KB

Keisha B.

Co-owner/account manager

> "Their customer service is great and it’s an easy system to use that allows you to be hands off."

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___4993275)

AK

Angie K.

owner

> "The tags wear out quickly. "

[See full review](https://www.capterra.com/p/42753/Gym-Assistant/#Capterra___2429972)

[View Reviews](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

SJ

Susan J.

Graphics and Admin

> "It makes managing events, dealing with registration and tracking attendance a breeze."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

BM

Brandon M.

Vice President

> "We have not had some of the functionality that other competitors provide; batch membership dues processing/payment, integration with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

BM

Brandon M.

Vice President

> "It is a great BASIC service for organizations that do not need more than basic functionality and features and do not have a web..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "The amounts deposited to my bank do not match what star chapter reports to me."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

Jacoby G.

Chapter President

> "StarChapter also allows us to setup email templates that are automatically sent to new or lapsed members which eliminates the need..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "It does some things well but costs way too much for the service and does not continue developing and fixing issues."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

ST

Scott T.

Project Manager

> "Quick response on tickets, core functions work well, and the summary site dashboard"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6809046)

TC

Tetyana C.

Treasurer

> "There are very limited options, payment processing is expensive, reporting is static, and it can't be modified a lot."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

TB

TIMOTHY B.

Partner

> "Event setup, management, and rsvp tracking are all pretty seamless."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399700)

BE

Betty E.

Administrator

> "When putting in descriptions and the body of the email there are too many codes that get put into the format. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382572)

MO

Michele O.

President

> "The learning curve aside, StarChapter proves valuable in allowing us to promote our programs through one system. Although there's..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

JA

Juliana A.

Executive Director

> "You have to submit a ticket and wait 24 hours for someone to contact you to tell you they don't understand your ticket or to give..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

LH

Lindie H.

COO

> "It does take support 2-3 days to reply to a non-urgent request but they have always been very helpful once they respond or we have a..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779257)

RH

Robin H.

Executive Director

> "Making changes to the website can be more complex than necessary and support is slow."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786101)

TC

Tetyana C.

Treasurer

> "There are a lot of support materials and videos, and the knowledge is intuitive and can be learned and applied easily."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

AW

Andrea W.

Treasurer

> "The captcha function for registration is buggy - if registering from inside my corporate VPN, it gets into a loop and I "fail" every..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

BC

Becky C.

Executive Director

> "It has been the best program I have used and I have worked with three different programs over the last few years as I manage..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374210)

SJ

Susan J.

Graphics and Admin

> "Changes can be frustrating without knowledge of coding."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

BK

Brock K.

State President

> "Also being able to see how many visitors and page clicks we have has been cool as well."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6780279)

JG

Joel G.

Territory Sales Manager

> "I'm a volunteer on a local chapter, I don't have time to sit at my computer waiting for a call back. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382147)

SL

Sheila L.

President

> "We like the fact that automated membership tasks help save the treasurer time."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

DW

Dan W.

Executive Director

> "Even as a neophyte, there are aspects of the site that I have suggested be improved, yet no action is taken."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6757899)

DS

DAVID S.

Chef

> "The knowledge of the support staff is always great. When we set up meetings with them their communication is thorough as well as..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6811313)

AW

Andrea W.

Treasurer

> "Use of starchapter's payment processor is required, and quite costly if your organization does not regularly collect funds through..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

JA

Juliana A.

Executive Director

> "sensitive content hidden\] did a nice job onboarding me to StarChapter, but then I was left to the 24 hour response tickets."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

JG

Jan G.

Garden Club

> "Occasionally we had trouble understanding instructions given in Knowledge Base."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

JG

Jan G.

Garden Club

> "Problems have been worked out and now receive complements on how easy the site is to navigate."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

LM

Leigh M.

Deputy Executive Director

> "So if there is a pressing question or issue you need addressed, know it isn't going to be resolved that day."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399618)

KC

Karen C.

Vice President

> "I also love the ease of board transition and how it will update the website automatically."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

BP

Bill P.

President

> "The platform is rather clunky and dated and does not make for an easy management for volunteers who manage the site as well as the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4942039)

FD

Forrest D.

Webmaster

> "We went with StarChapter because it integrates website, membership management and email into one system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589)

Jacoby G.

Chapter President

> "Some of the functions and website design aren't as intuitive as we would have liked and has required additional training for the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

MW

Michael W.

Board Member

> "The website is very professional and helps get members engaged."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382155)

JA

Juliana A.

Executive Director

> "The biggest con is that there is no immediate help available."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

KC

Karen C.

Vice President

> "The membership maintenance is my favorite part. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

PS

Peter S.

President

> "Not easy for a non-technical person to master all the features, and we had to jump\[p way up in member capacity/pricing when we..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4949191)

MM

Melody M.

VP of Business Development

> "Excellent, it is easy to navigate, make changes and updates in which allows our Chapter to keep our members and those associated..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6059996)

DV

David V.

Project Engineer

> "Creating and managing pages can be difficult and the content customization seems to crash frequently."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

Stephanie J.

System Administrator

> "It has significantly improved our chapter's efficiency in managing memberships, events, and communications."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6035679)

CM

Connie M.

Chapter administrator

> "It’s very cumbersome and I don’t feel it’s user-friendly at all."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382193)

EA

Emely A.

Chapter Administrator

> "The customer service truly stands out."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786104)

SL

Sheila L.

President

> "The back end is not at all intuitive."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

KA

Kelley A.

Chief Operating Officer

> "StarChapter is inexpensive, and you get what you pay for."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786366)

TS

Tom S.

President

> "We'd love to have a student member category so students can sign up at a student rate, and right now we can't do that."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227208)

AB

Anne B.

Administrative Assistant

> "I can do a lot on my own and it is so easy to reach out for help."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779641)

AW

Andrea W.

Treasurer

> "The site is difficult to customize, not allowing for an easy method of previewing changes."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

Jacoby G.

Chapter President

> "Starchapter has saved our organization a lot of money by reducing the subscriptions we had into one program."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

TS

Tammy S.

President

> "The cost for our small non-profit just went up in 2024 and we are not happy about that because there wasn't any added features..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227635)

KS

Kish S.

System Project Director

> "This website design company is awesome."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779394)

JA

Juliana A.

Executive Director

> "Then, the actual issue never gets solved."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

DV

David V.

Project Engineer

> "StarChapter makes it easy to schedule events and email reminders about the events."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

RH

Roxane H.

Executive Director

> "The newsletter is adequate by not fantastic and I wish there was a way to email beyond our members/non members list occasionally."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

Ashley N. S.

Senior Marketing Manager

> "I appreciate the services offered, but what really stands out to me with StarChapter is the outstanding customer service. If I have..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6046889)

MO

Michele O.

President

> "Making changes is extremely difficult and there aren't any design/template options."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

JS

Jessica S.

Membership Director

> "The member roster and event management are useful for our Chapter."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060233)

JS

Jon S.

Director of Corporate Insurance

> "They were so late in approving our account that we had to forgo the online collection in our November 2022 luncheon and dip into..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

DK

Debbie K.

Committee MemberPast President

> "It works well for small organizations with a small staff."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6065557)

JS

Jon S.

Director of Corporate Insurance

> "Little follow-up, unclear directions, reliance on written tutorials rather than a live body to help us through the process, email..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

CM

Candice M.

Association Executive

> "Entering meeting details is a breeze and downloading related reports."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6239247)

AM

Angie M.

President Elect

> "There is no way to send a link that you get from a separate company. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227099)

TH

Tim H.

President

> "I have really liked the ease of use and great support"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382500)

SM

Shelli M.

President

> "Unfortunately it takes a lot of time to make changes to the website; processing orders into QB; overall, just too cumbersome and..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606493)

JG

John G.

Treasurer

> "Great company to work with and very helpful staff."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399678)

DS

Denice S.

Administrative Assistant

> "A lot of my members have problems making credit card payments."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6105067)

DM

Douglas M.

Treasurer

> "Expensive, but fine overall. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374415)

MO

Michele O.

President

> "Additionally making editing pages is extremely slow and time consuming."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

PCB

Pastor Cynthia B.

President & Executive Director

> "What I like most is the essential functionality of creating member profiles, database, events and announcements."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592480)

CS

Christine S.

Owner

> "The KnowledgeBase has been of little value and tech support is only available via email."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4921629)

DG

Dora G.

President

> "I like that we have most of what we need for our chapter to function, event registration, membership, and payment system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___3724480)

JT

Julie T.

Catering Sales Manager

> "It keeps all of our members and non-members in one place, but it's really tough to build a decent looking event invitation with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606707)

FD

Forrest D.

Webmaster

> "There's an extensive knowledgebase for help and StarChapter support department is very responsive."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589)

PZ

Pamela Z.

Board President

> "rocky... no immediate user assistance...have to email and wait for a return... not convenient ."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227153)

VR

Verified Reviewer

Media and Communications Chair

> "The platform has good features and customizability."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060295)

AC

Ana C.

Executive Director

> "There is limited customization after a certain point. If the field hasn't already been created then in some cases you cannot..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255809)

RH

Roxane H.

Executive Director

> "The customer service usually responds with help in a day or two."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

SB

Scott B.

Treasurer & Web/Social Media Committee

> "E-mail communications are good; however, e-mail address flagging and rectifying is AWFUL, and we strongly disagree with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4237745)

LL

Lorraine L.

President, SMPS SeLA

> "It is a cumbersome platform. But I do like having access to our historical data, as our board/admins change each year."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4593733)

DR

Dora R.

Director of Sales

> "Somtimes it gets stuck and won’t reboot"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6037135)

RJ

Rich J.

Administrator

> "The website generally looks good and membership management is fairly seamless."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053476)

DS

Donna S.

Association Executive

> "No compatible with QuickBooksLimiting email programCS often takes too long to respond and they frequently refer you back to the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592445)

[View Reviews](https://www.capterra.com/p/57588/StarChapter/reviews/)

## User interface

4.62 (206)

4.20 (645)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Gym Assistant

26/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/42753/Gym-Assistant/#features)

StarChapter

Top features

30/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/57588/StarChapter/#features)

### Recognition

Gym Assistant

Best Value Parks and RecreationSoftware (2026) 

Best Value Parks and RecreationSoftware (2022) 

StarChapter is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Gym Assistant

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

StarChapter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gym Assistant

-   By BioLogic
-   Located in United States
-   Founded in 1994

StarChapter

-   By Star Chapter
-   Located in United States
-   Founded in 2008

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$119/month

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