Gym Assistant vs StarChapter: Which is a better fit?

Katie R.: Hello, my name is Katie. I'm an owner of a gym. I would rate Gym Assistant as a five out of five. For more reviews like this, click below. So I was actually very fortunate that Gym Assistant was the first company that I had ever used. I did research tons of different ones trying to figure out what would be the easiest. And we really just hands down thought Gym Assistant looked the best and most cost-effective over everything we had researched. So we ultimately opened up our gym using Gym Assistant. And we've been using it for about, I would say, eight years now I think we are going on, eight years now, and it's been nothing but great. We chose Gym Assistant just because it was simplistic. We could easily just skim the manual and just get up and running. And that's really what we needed. We didn't have a lot of time for everything that we were doing because we had so many different business endeavors at one time, but the gym was one of our priorities, and we found Gym Assistant. Just with their tech support, they walked us through getting it all installed, and actually, even hooking up our gym doors so that it connects to the gym door. And so people can scan a fob and it links to the software. And they just were fantastic all around. And it just made it super easy. We could walk right up to the software. We loaded our first person in and we were up and running just as simple as that. It was really simple to onboard and incorporate it into our business. I mean, it really makes our business what it is, just all the simplistic features in it. I shouldn't say there's simplistic features. It's simplistic in use, but the features really go in depth. And I feel like every year I think, "Oh, I wish maybe the software did this," and I'll call them and they'd be like, "Well, we actually just added that." And they're continually upgrading, and there's even a ton of features that we haven't even started using yet just because we're not there yet, but it's very in depth in what you actually can use it for. I would definitely recommend you use Gym Assistant. I mean, you could do all your research on all the other companies just to feel as secure in what you're choosing, but hands down, Gym Assistant's going to be your software for your member management, for tracking all the funds, for running all your funds for all your gym members. It runs the gym. Without that our gym would not be running. I say chuckling that our gym is self-run and it's really because of Gym Assistant. It eases my life so much.

Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.