KORONA POS vs Windward System Five: Which is a better fit?

However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.

I could give dozens of similar examples of features they've broken in the past 6 years. When you ask them, they just clam up and get defensive, refuse to revert any of this nonsense.

The people are honest and helpful while always being responsive and prompt. Unlike our last POS provider, they want our business to be enhanced by their product.

We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.

They work with us to ensure we are happy with the way things are operating and are just AMAZING overall.

No ID scanning and no "Legal Birthdate" that shows on the POS screen.

Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business.

We are no longer delaying the transaction time because we don't have to wait for software to catch up to us.

Ketan K

General Manager

The implementation staff was great and the support is great. When ever I have contacted support they responded very quickly and the webinars have helped make the software better.

We waste a ridiculous amount of time waiting for support to figure out problems. After the initial conversion phase which was rough, we are largly left on our own.

Inventory control and details that can be entered into each item is awesome. Customer sales tracking is great.

Sales/Upsell warnings can be on a report, but not data loaded. Purchase warnings can be data loaded, but not put on a report.

We find that their software is secure, robust, and has many great reporting features for detailed analysis which range from inventory reports, to customer/product sales reports and charts.

When you try to use a date range for printing vendor accounts it does not work. Trying to get it to work with other programs has been a problem, and everthing has a price tag associated with it.

Is very robust and functional. Implementation following Windward recommended practice is seamless.

The techs continue to make horrible mistakes when we are getting support. Not only do they rarely call on time for a scheduled appointment, the last 2 times data as well as templates were deleted.