# Compare Windward System Five vs GlossGenius 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Windward System Five and GlossGenius based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/43189-174830/Windward-System-Five-vs-GlossGenius

---

# Windward System Five vs GlossGenius Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Windward System FiveGlossGenius2/4 selected

[Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/)[3.8 (189)](https://www.capterra.com/p/43189/Windward-System-Five/reviews/)

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

[## Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/)[3.8 (189)](https://www.capterra.com/p/43189/Windward-System-Five/reviews/)

Starting Price

$155.00/month

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.7

Customer Service

3.7

Reviews Sentiment

MB

NC

Based on [189 reviews](#user-reviews)

Positive

135

Neutral

20

Negative

34

[## GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting Price

$28.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

CS

TR

HM

Based on [348 reviews](#user-reviews)

Positive

333

Neutral

7

Negative

8

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## Summary

* * *

Key features rated by users

Features selected based on 2,580 reviews from retail pos system software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Feature ratings

For Retail

3.4

Payment Processing

3.0

Inventory Management

3.9

Sales Reports

4.2

eCommerce Management

3.0

72%Fit

Missing features

Feature ratings

For Retail

4.8

Payment Processing

4.7

Inventory Management

4.4

Sales Reports

4.8

eCommerce Management

NA

User satisfaction

User satisfaction

3.8

User reviews[189](https://www.capterra.com/p/43189/Windward-System-Five/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

3.6

Customer support

3.7

User satisfaction

4.8

User reviews[348](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$155Per User, Per Month

-   Free version
-   Free trial

Price starts from

$28Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Independent SMBs in retail, wholesale, and service businesses needing a customizable POS + inventory + accounting suite with reporting and e‑commerce integration.

Best for

GlossGenius is built for beauty & wellness businesses of all kinds, including: salons, spas, hair stylists, barbers, nail artists, lash techs, estheticians, massage therapists, makeup artists, & more.

## User reviews

Pros & cons

MB

Mason B.

Sales Associate

> "Searching for historic records of customer purchases, inventory tracking over time, and loyalty program points still..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6867392)

MB

Mason B.

Sales Associate

> "An outdated and clunky UI makes it much harder to utilize to its full capabilities, occasional long loading times, and..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6867392)

NC

Nava C.

Owner

> "WWS5 helps us keep track of items in inventory, current prices and mark-ups for inventory, general price increases..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3620314)

GH

Greg H.

Owner

> "It would appear that no one at Windward has EVER used the software for any length of time because bugs and usability..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6837346)

JG

Jeff G.

PARTS MANAGER

> "The system has many good functions and tracking abilities."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#SoftwareAdvice___6280649)

SH

Shauna H.

Accounts Payable Manager and Bookkeeping Assistant

> "The bugs that can happen where the system is not updating correctly."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6579201)

KM

Kathi M.

CEO

> "We couldn't do without them and their service is fantastic. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6333636)

GH

Greg H.

Owner

> "Exporting our data is a nightmare."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6837346)

RF

Rossie F.

Owner

> "The Support is A1 and the features of everything from Inventory to Sales Invoices, everything is connected and very..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589555)

GH

Greg H.

Owner

> "From one of System 5's oldest customers - stay out of this swamp!"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6837346)

RF

Rossie F.

Owner

> "Reports are easy to run, reconciliations, sales and purchase invoicing, ageing, financials are easy to read and all..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589555)

JG

Jeff G.

PARTS MANAGER

> "That function does not exist and system 5 support team as well as account manager act as if I am the first..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#SoftwareAdvice___6280649)

GF

Grant F.

IT Manager

> "They worked with me in implementing and transferring our data with only a few hickups."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3611104)

AU

Anatoly U.

owner

> "spent alot of resources and time to get their web module to sell online and they discontinued it the next year just as..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___5006523)

HA

Heather A.

owner

> "When we first started with windward it was fantastic. If we needed support, we called in Australia and it was fixed...."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589775)

GH

Greg H.

Owner

> "Please please please save yourself - DO NOT buy into this software."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6837346)

JR

Jordan R.

Sales Associate

> "Plenty of automated systems, the required orders feature is nice."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591398)

CN

Christine N.

Controller

> "The control numbers should change what is in the je. When I addressed the issue, I was brushed off and just told to..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603641)

JG

Jody G.

general manager

> "We have invested heavily in to the software on the years and would.lien to feel we can get value added serviced..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589707)

DM

Derek M.

V.P.

> "Service and online capability was not good. While we paid for 24/7 service, we had to setup tickets and would get a..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591330)

BN

Bob N.

Co-Owner

> "The fact that System 5 is in the cloud is one of the primary reasons we purchased the product."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3599240)

BN

Bob N.

Co-Owner

> "The support crew at Windward work well to address issues; however, our account manager failed to address items that..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3599240)

HS

Heidi S.

Accounts Payable

> "POS is easy to use and we also use it for some accounting and for work orders/purchase orders."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589695)

AF

Adirna F.

Accounting Manager

> "It can take them up to 2 weeks to get critical fixes completed or for you do discuss with a developer because tech..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3619722)

MD

Madison D.

PURCHASER

> "The reports have vast options which we utilize often."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603502)

NL

Nannette L.

owner

> "Having to buy hours for pricing updates and having them expire before all our vendors print their new pricing."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591532)

EH

Edith H.

Owner/operator

> "It has saved me about $2000.00/year in accountant fees. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3625158)

SB

Stephine B.

Office Manager/ Owner

> "Have not figured out how to use the special order part and see if we are ordering a lot of one part and therefore..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3618125)

LL

Larry L.

Purchaser

> "The product also includes a rental component which is also fairly simple to operate."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603750)

BN

Bob N.

Co-Owner

> "Not enough explanation of defaults in System 5 caused redundancy in our chart of accounts."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3599240)

EH

Edith H.

Owner/operator

> "So easy to upload inventory that is new from an excel spreadsheet."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3625158)

AF

Adirna F.

Accounting Manager

> "Running reports has become cumbersome as you have to run on their remote desktop and copy to your own."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3619722)

JS

Justin S.

President

> "The integrated CRM is very useful for keeping track of appointments and follow ups."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3477329)

LS

Lori S.

Buyer

> "Handling back orders arent great as well as a few glitches that are waiting to be fixed."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591308)

ET

Eva T.

Controller

> "Over the years there was a lot of frustration with support but it has been getting better and quicker"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3619918)

RF

Rossie F.

Owner

> "We didn't like that it didn't have a payroll feature when we started with it but now it does."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589555)

EH

Edith H.

Owner/operator

> "A new employee who had experience with other systems encouraged me to purchase."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3625158)

NC

Nava C.

Owner

> "When we first installed Windward, there were issues with understanding the larger picture during set-up. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3620314)

LL

Larry L.

Purchaser

> "Ease of use, Windows familiarity help to make a decent experience."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603750)

CN

Christine N.

Controller

> "Having trouble intigrating Windward System Five, with shipping programs."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603641)

SB

Stephine B.

Office Manager/ Owner

> "Easy to use and teach employees."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3618125)

SB

Stevenson B.

director

> "The payroll reports (designing) are difficult to understand"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591369)

FH

Frank H.

President

> "I like the reporting ability and the integration across all departments, jobs and overall robust accounting ability"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2679839)

AF

Adirna F.

Accounting Manager

> "We have had issues with inventory which is a critical part of our business. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3619722)

TY

TODD Y.

manager/it

> "Integration between order taking and purchasing has helped speed up the ordering process & stop mistakes being made. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2684601)

RF

Rossie F.

Owner

> "Inventory was a huge issue for us before we started using System Five. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589555)

BK

Bilal K.

General Manager

> "Windward Software's system allows us to stay on track and be able to organize vital information."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2727138)

MD

Madison D.

PURCHASER

> "There is not one week we do not have issues in our system, user or system error."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603502)

KK

Kezia K.

Sales/Reception

> "In comparison to previous software used, the finalization of the inventory process within Windward is rather..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2498467)

HS

Hyacinte S.

Bookkeeper

> "A lot of times when there are issues it is not easy to find the help in your help section."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591685)

EW

Ed W.

Partner

> "We needed a lot of hand holding when we first started--I had no previous experience with POS software--and Windward..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2649278)

DS

Derek S.

Manager

> "Lack of multiple kits."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589561)

FH

Frank H.

President

> "Overall, this has been a great money saving tool. But the shortcomings in the software probably has more to do with..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2679839)

BA

Bob A.

CFO

> "Upgrades are hard to keep updated again ,the users fault."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591594)

BK

Bilal K.

General Manager

> "Nationwide Furniture Mattress Outlet looks forward to continuing and growing our partnership with Windward Software."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2727138)

MD

Madison D.

PURCHASER

> "We always seem to be chasing down issues and fixing bugs."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603502)

JS

Justin S.

President

> "I am very happy I made this investment"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3477329)

GF

Grant F.

IT Manager

> "Not as customizable as I would like."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3611104)

LJ

Laura J.

Corporate Secretary/Business Manager

> "Seemed easy to set up."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#SoftwareAdvice___3448158)

TY

TODD Y.

manager/it

> "That was done, but they didnt change non-stock special orders where you have to manually type in the characters. ..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2684601)

JM

Julie M.

Controller

> "We were able to import with very little mistakes."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2684410)

ZW

Zoe W.

Owner

> "Windaward technicians use a licence you have paid for to investigate their system's issues further undermining your..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#SoftwareAdvice___2510835)

EW

Ed W.

Partner

> "Another thing I like about Windward is the quality of Windward's support. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2649278)

JS

Justin S.

President

> "Booking orders use to take me days to put together."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3477329)

LH

Larry H.

CFO and Owner

> "The cloud-based system is easy to access and use on a daily basis."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2651670)

EW

Ed W.

Partner

> "That feature no longer works for us in the cloud, and I'm told that the reason why is that the cloud version of..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2649278)

JM

Julie M.

Controller

> "Setting up a new customer is very easy."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2684410)

VV

Victoria V.

Accounts Receiable

> "Some of the reporting features make getting an accurate snapshot of what is occurring in the company a little difficult"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2649123)

[View Reviews](https://www.capterra.com/p/43189/Windward-System-Five/reviews/)

CS

Chelise S.

Salon Owner

> "I love the texting feature that allows me to automatically add client notes with a text response, and that I can also earn business..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847932)

LP

Lyla P.

Owner

> "Later on in the day, after putting a ticket in explaining what had happened with my account, I got an email explaining how switching..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

TR

Tatiana R.

Esthetician Owner and operator

> "It change my business from a hobby to a professional business and keeps my days organized, the reporting is so helpful for accounting too!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099196)

KS

Kee S.

Esthetician

> "That I am unable to customize the website to include pop-ups for specials and that I am not able to do a quick check out without having..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847935)

HM

Hayli M.

Hair stylist

> "I like the organization with each clients info with putting their formula in the notes and having pictures to sending out reminders for..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098849)

DM

Dafne M.

Hairstylist

> "That is hard for clients to see my info like my phone number to contact me and hope we can do more about designing the system and..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098851)

AG

Aubrie G.

Esthetician

> "Ease of scheduling appointments, simple yet professional website, lots of tools like reports and social templates built in."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099993)

KP

Kortney P.

Licensed Massage Therapist

> "I don't necessarily like that I have to pay for gold to get a SOAP note format; I feel the app is set up more ideally for cosmetology..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099136)

BN

Briana N.

Hair Stylist

> "From seamless booking to payment processing and client communication, everything is streamlined in one place."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099111)

DP

Daisy P.

Hair Stylist

> "Not being able to save more than 1 card payment since clients are always changing card payment."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098862)

ME

Marcella E.

Esthetician

> "Not only is it a breeze for them to find services and dates, but it’s also convenient for them to reschedule if/when needed."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098924)

SM

Stephanie M.

Hair Stylist. Owner

> "They are continuously raising the prices and making different tiers, which is normal, but they are trying to add too much too quickly."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7048373)

JV

Jazmin V.

Owner

> "Anazing it has been so simple to use this application and add and removed services and the prices and I love how people can pay overtime"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7100050)

DG

Debra G.

Sales manager

> "No dislikes about this except the price hike for different levels, it is costly a month and to upgrade to better service is high"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7077881)

TR

Tatiana R.

Esthetician Owner and operator

> "client satisfaction, website, scheduling and payment processing are always on point thanks to this app."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099196)

AG

Aubrie G.

Esthetician

> "I have friends who use similar scheduling sites and they do not look as nice as GlossGenius to the consumer or as user friendly."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099993)

VT

Vikki T.

Licences Esthetician

> "I also love the ability to move appointments at a moments notice for myself AND my clients !"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099119)

JM

Jennifer M.

Esthetician owner

> "Nothing on the top of my head to be honest. But for some reason I can’t seem to add clients date of birth since the last upgrade"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

LP

Lyla P.

Owner

> "I loved how easy it was for clients to book appointments and the navigation was super easy to use when customizing your site, overall the..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

AF

Alex F.

Lash artist

> "How my card reader won’t stay connected to my phone and I have to connect it every time I need to check a client out."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848017)

VG

Vee G.

Whitening Gem Tech

> "Edits are a breeze and I love the ability to add notes and client pictures so I remember what I did"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7007582)

LM

Lakin M.

Stylist

> "It never fails I have this awkward pause with my client and I because I have to reconnect every time I check someone out. And the card..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613080)

DVR

Da’Vett R.

Owner and Operater

> "I love how you can have one app for a salon and add everyone on you can do payroll and they will be doing membership soon, it’s..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771205)

RV

Rosie V.

Owner

> "Basic options for editing appointments non existent."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7111583)

AF

Alex F.

Lash artist

> "Having access to my schedule and my website and being able to switch things around all in the app is the best!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848017)

LP

Lyla P.

Owner

> "I’m very upset with this expirenced because I absolutely loved every other aspect of the app! And as a side note, my password was secure..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

AH

Asia H.

Hair stylist

> "Allows my clients to easily navigate through my site , book and get reminders."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005740)

IP

Isis P.

Lash tech

> "I’m used to scheduling all my money to be deposited at once every week or instantly for a fee so I really dislike like that I can no..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6405461)

DE

Dometo E.

Lash Tech

> "I liked that my clients can pay deposits through appointments setting and that the app collects payments methods to make checking out..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6511136)

JL

Janmarie L.

Hair Stylist

> "Linking the card reader to my phone gets glitchy sometimes too"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005728)

CH

Carla H.

Hairstylist

> "I love how it helps the stylist be the most successful possible and the customer service is incredible!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099222)

AJ

April J.

Owner

> "The constant breakdown of service or updates at the same time of business and not sending out any notifications on the “updates”."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613614)

BN

Briana N.

Hair Stylist

> "GlossGenius helped me transition from simply providing services to truly running a structured business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099111)

HN

Hailey N.

Certified Professional Electrologist

> "Even if people tip me, the 20% loan rate eats all of it. If I knew Trump was going to win, and had foresight on the other variables that..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771221)

AR

Audra R.

Esthetician

> "The design of the platform I can choose what I want for people to see. And the referral program is pretty cool . "

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810053)

KW

Kay W.

Esthetician

> "The inability to invoice clients, and to use the suggested workaround was what I liked the least honestly"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7007924)

MM

Micah M.

Esthetician

> "I can book my appointments and receive payouts all in one place, and it’s so easy to navigate on both sides."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847989)

CA

Chris A.

Owner

> "Sometimes my questions via text are misunderstood, and the answer reads like it’s coming from AI"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847912)

AS

Antonia S.

President CEO

> "I would like to be able to edit the flyers in the app."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098902)

CD

Christine D.

Owner stylist

> "I also don’t like that you can’t view past appointments of a client when you click on them on the calendar."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613353)

IC

Isabella C.

Esthetician

> "It’s easy to set up, and you’re able to separate your services based on colors so you know exactly what you have on your calendar for the..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7006524)

CS

Chelsea S.

Nail Technician

> "That I can’t create add on’s without adding time to services."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005739)

MS

Michelle S.

Co-owner indianapolis only

> "Love that clients can schedule themselves, fill out forms easily, HIPPA compliant."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7009374)

JM

Jennifer M.

Esthetician owner

> "I can’t believe I used to have them text me for appts."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

BC

Brenda C.

Hairstylis

> "It keeps me organized, makes booking easy for my clients, and takes so much stress off running my business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7006281)

VU

Venessa U.

Braider

> "They only care about protecting themselves legally. If you go through their terms of service, they mention that members cannot file a..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6478906)

MP

Marla P.

Aesthetician

> "Keeping track of my inventory helps me stay focused my retail sales."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848206)

KK

Kristen K.

Advanced Esthetician

> "I don't like if someone pays on the app on a Friday I won't get paid out until Monday"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6811691)

ME

Marcella E.

Esthetician

> "I enjoy the simplicity and the amount of help the is available for me as the user."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098924)

RF

Ro F.

Self Employed

> "I find the least appealing with the number or text we are allowed to send out."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810137)

PG

Patty G.

License esthetician

> "The simplicity for my business and my clients love how easy it is to book a service and not being over complicated and how convenient it..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005811)

DL

Dana L.

Owner

> "The totals amount charged of what I sell and what full retail is isn’t accurate."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643732)

AJ

April J.

Owner

> "The easy ability for clients to access their schedules and the stylist having assigned services for their own needs in their business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613614)

MM

Micah M.

Esthetician

> "I know that it has gone down a few times but that happens with just about any site at any given point."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847989)

JS

Jocelyn S.

Owner and operator - Aesthetician and certified laser technician

> "It’s been a great platform and I love that they’re constantly updating things. As a long time lost genius user I do wish there would be..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643715)

KK

Katina K.

cosmology and consulting

> "Sometimes the system will not send a message to a client because you only have a number and not an email"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643764)

KI

Keyanndria I.

Esthetician

> "The new forms of payment I absolutely love it because everybody isn’t able to pay in full at the time of service"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847949)

AR

Angel R.

Nail technician

> "I do t like that there is a charge for immediate payout when there is already a percentage taken from running a card"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613330)

EW

Erika W.

Cosmetologist

> "I also love that I am able to customize my features."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098853)

MP

Marla P.

Aesthetician

> "It’s slightly confusing for them to see if the recipient received the gc."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848206)

JM

Jennifer M.

Esthetician owner

> "I switched to gloss genius last year and made my life and clients life so much easier."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

IS

Irene S.

Owner

> "I still am not using GlossGenius to its full potential, I plan on doing more retail this year & tracking more inventory"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643670)

CS

Charisse S.

Owner Operator

> "Payment processing the fee is great and rhe most affordable, nothing hidden like these other people."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099503)

BD

Brianna D.

Nail tech

> "payouts and not being able to customize my website better without having to pay extra"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613695)

SM

Stephanie M.

Hair Stylist. Owner

> "It was one of the lower-cost options, and at that point it was important to me that it was extremely affordable."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7048373)

MH

Michael H.

Barber owner

> "False advertising, payout issues, terrible customer service and just overall a terrible company."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6827950)

VT

Vikki T.

Licences Esthetician

> "That adds to the value of its services for my business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099119)

JJ

Jonelle J.

Salon owner

> "Don’t really like how on holidays or before holidays the funds don’t get deposited same day. But overall great!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848093)

MD

Meg D.

Nail Artist

> "I attribute it to the success of my business. If booking with me and giving me a deposit on a streamlined and user-friendly website..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6644203)

TL

Tina L.

owner esthetician

> "the way gift cards are checked out/used is extremely frustrating and also annoying for bookkeeping."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771219)

SW

Shannon W.

Owner

> "Love that I can link to my Google business profile"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098858)

DP

Diana P.

Hair stylist

> "Do not expect customer support to help you with any major issues that affect your business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7031425)

TT

Tara T.

Owner

> "Best decision of my life It keeps my schedule tight, my clients organized, and my income flowing."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6849180)

VA

Valentina A.

Owner

> "The reports section were a joke."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7060278)

RF

Ro F.

Self Employed

> "I like that Gloss sends out confirmation and cancellation policy."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810137)

RH

Ronisha H.

Hair Stylist

> "Also don’t like how you can only choose dark for the display."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005730)

KP

Kennedy P.

CEO, Licensed Master Esthetician

> "Other than a business bank account, I really don’t need much else. When I first started my business, GG made the administration part of..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810754)

KS

Keneila S.

Head spa Tech

> "I have yet to have an issue with the app!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099186)

SE

Stephanie E.

Barber

> "First time opening my suit and gloss genius is been my best friend in this process!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099066)

VL

Veronica L.

Esthetic

> "The cards that they add don’t have funds."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848127)

[View Reviews](https://www.capterra.com/p/174830/GlossGenius/reviews/)

## User interface

[Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/)

3.80 (189)

4.79 (348)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Windward System Five

Top features

47/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Commission Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Replenishment
-   Inventory Tracking
-   Loyalty Program
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Pricing Management
-   Product Catalog
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Retail Inventory Management
-   Retail Management
-   Returns Management
-   Returns Tracking
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis

[See all features](https://www.capterra.com/p/43189/Windward-System-Five/#features)

GlossGenius

29/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Commission Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Replenishment
-   Inventory Tracking
-   Loyalty Program
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Pricing Management
-   Product Catalog
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Retail Inventory Management
-   Retail Management
-   Returns Management
-   Returns Tracking
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis

[See all features](https://www.capterra.com/p/174830/GlossGenius/#features)

### Recognition

No recognitions have been awarded to Windward System Five

GlossGenius is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value SpaSoftware (2026) 

Best Value SpaSoftware (2022) 

### Deployment & support

Windward System Five

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GlossGenius

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Windward System Five

-   By Windward Software
-   Located in Canada
-   Founded in 1984

GlossGenius

-   By GlossGenius
-   Located in United States
-   Founded in 2016

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