# Compare Windward System Five vs Shopify 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Windward System Five and Shopify based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/43189-83891/Windward-System-Five-vs-Shopify

---

# Windward System Five vs Shopify Features and Cost Comparison

Last updated June 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Windward System FiveShopify2/4 selected

[Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/)[3.8 (189)](https://www.capterra.com/p/43189/Windward-System-Five/reviews/)

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.5 (6,693)](https://www.capterra.com/p/83891/Shopify/reviews/)

[## Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/)[3.8 (189)](https://www.capterra.com/p/43189/Windward-System-Five/reviews/)

Starting Price

$135.00/month

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.7

Customer Service

3.7

Reviews Sentiment

MB

NC

Based on [189 reviews](#user-reviews)

Positive

135

Neutral

20

Negative

34

[## Shopify](https://www.capterra.com/p/83891/Shopify/)[4.5 (6,693)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [6,693 reviews](#user-reviews)

Positive

6,209

Neutral

348

Negative

136

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,683 reviews from retail pos system software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Feature ratings

For Retail

3.4

Payment Processing

3.0

Inventory Management

3.9

Sales Reports

4.2

eCommerce Management

3.0

85%Fit

High performer

Feature ratings

For Retail

4.6

Payment Processing

4.8

Inventory Management

4.4

Sales Reports

4.6

eCommerce Management

4.5

User satisfaction

User satisfaction

3.8

User reviews[189](https://www.capterra.com/p/43189/Windward-System-Five/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

3.6

Customer support

3.7

User satisfaction

4.5

User reviews[6,693](https://www.capterra.com/p/83891/Shopify/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$135Per User, Per Month

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Independent retailers, wholesalers, and service businesses replacing disconnected apps with one configurable platform for POS, inventory, CRM, accounting, and real-time reporting.

Best for

Shopify is used by entrepreneurs, solo sellers, retail stores, wholesale businesses, direct-to-consumer brands, global enterprises, and developers.

## User reviews

Pros & cons

MB

Mason B.

Sales Associate

> "Searching for historic records of customer purchases, inventory tracking over time, and loyalty program points still..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6867392)

MB

Mason B.

Sales Associate

> "An outdated and clunky UI makes it much harder to utilize to its full capabilities, occasional long loading times, and..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6867392)

NC

Nava C.

Owner

> "WWS5 helps us keep track of items in inventory, current prices and mark-ups for inventory, general price increases..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3620314)

GH

Greg H.

Owner

> "It would appear that no one at Windward has EVER used the software for any length of time because bugs and usability..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6837346)

JG

Jeff G.

PARTS MANAGER

> "The system has many good functions and tracking abilities."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#SoftwareAdvice___6280649)

SH

Shauna H.

Accounts Payable Manager and Bookkeeping Assistant

> "The bugs that can happen where the system is not updating correctly."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6579201)

RF

Rossie F.

Owner

> "The Support is A1 and the features of everything from Inventory to Sales Invoices, everything is connected and very..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589555)

GH

Greg H.

Owner

> "Exporting our data is a nightmare."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6837346)

RF

Rossie F.

Owner

> "Reports are easy to run, reconciliations, sales and purchase invoicing, ageing, financials are easy to read and all..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589555)

GH

Greg H.

Owner

> "From one of System 5's oldest customers - stay out of this swamp!"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6837346)

GF

Grant F.

IT Manager

> "They worked with me in implementing and transferring our data with only a few hickups."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3611104)

JG

Jeff G.

PARTS MANAGER

> "That function does not exist and system 5 support team as well as account manager act as if I am the first..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#SoftwareAdvice___6280649)

HA

Heather A.

owner

> "When we first started with windward it was fantastic. If we needed support, we called in Australia and it was fixed...."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589775)

AU

Anatoly U.

owner

> "spent alot of resources and time to get their web module to sell online and they discontinued it the next year just as..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___5006523)

JR

Jordan R.

Sales Associate

> "Plenty of automated systems, the required orders feature is nice."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591398)

GH

Greg H.

Owner

> "Please please please save yourself - DO NOT buy into this software."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6837346)

JG

Jody G.

general manager

> "We have invested heavily in to the software on the years and would.lien to feel we can get value added serviced..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589707)

CN

Christine N.

Controller

> "The control numbers should change what is in the je. When I addressed the issue, I was brushed off and just told to..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603641)

BN

Bob N.

Co-Owner

> "The fact that System 5 is in the cloud is one of the primary reasons we purchased the product."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3599240)

DM

Derek M.

V.P.

> "Service and online capability was not good. While we paid for 24/7 service, we had to setup tickets and would get a..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591330)

KM

Kathi M.

CEO

> "We couldn't do without them and their service is fantastic. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___6333636)

BN

Bob N.

Co-Owner

> "The support crew at Windward work well to address issues; however, our account manager failed to address items that..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3599240)

HS

Heidi S.

Accounts Payable

> "POS is easy to use and we also use it for some accounting and for work orders/purchase orders."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589695)

AF

Adirna F.

Accounting Manager

> "It can take them up to 2 weeks to get critical fixes completed or for you do discuss with a developer because tech..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3619722)

MD

Madison D.

PURCHASER

> "The reports have vast options which we utilize often."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603502)

NL

Nannette L.

owner

> "Having to buy hours for pricing updates and having them expire before all our vendors print their new pricing."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591532)

EH

Edith H.

Owner/operator

> "It has saved me about $2000.00/year in accountant fees. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3625158)

SB

Stephine B.

Office Manager/ Owner

> "Have not figured out how to use the special order part and see if we are ordering a lot of one part and therefore..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3618125)

LL

Larry L.

Purchaser

> "The product also includes a rental component which is also fairly simple to operate."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603750)

BN

Bob N.

Co-Owner

> "Not enough explanation of defaults in System 5 caused redundancy in our chart of accounts."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3599240)

EH

Edith H.

Owner/operator

> "So easy to upload inventory that is new from an excel spreadsheet."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3625158)

AF

Adirna F.

Accounting Manager

> "Running reports has become cumbersome as you have to run on their remote desktop and copy to your own."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3619722)

JS

Justin S.

President

> "The integrated CRM is very useful for keeping track of appointments and follow ups."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3477329)

LS

Lori S.

Buyer

> "Handling back orders arent great as well as a few glitches that are waiting to be fixed."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591308)

ET

Eva T.

Controller

> "Over the years there was a lot of frustration with support but it has been getting better and quicker"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3619918)

RF

Rossie F.

Owner

> "We didn't like that it didn't have a payroll feature when we started with it but now it does."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589555)

EH

Edith H.

Owner/operator

> "A new employee who had experience with other systems encouraged me to purchase."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3625158)

NC

Nava C.

Owner

> "When we first installed Windward, there were issues with understanding the larger picture during set-up. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3620314)

LL

Larry L.

Purchaser

> "Ease of use, Windows familiarity help to make a decent experience."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603750)

CN

Christine N.

Controller

> "Having trouble intigrating Windward System Five, with shipping programs."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603641)

SB

Stephine B.

Office Manager/ Owner

> "Easy to use and teach employees."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3618125)

SB

Stevenson B.

director

> "The payroll reports (designing) are difficult to understand"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591369)

FH

Frank H.

President

> "I like the reporting ability and the integration across all departments, jobs and overall robust accounting ability"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2679839)

AF

Adirna F.

Accounting Manager

> "We have had issues with inventory which is a critical part of our business. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3619722)

TY

TODD Y.

manager/it

> "Integration between order taking and purchasing has helped speed up the ordering process & stop mistakes being made. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2684601)

RF

Rossie F.

Owner

> "Inventory was a huge issue for us before we started using System Five. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589555)

BK

Bilal K.

General Manager

> "Windward Software's system allows us to stay on track and be able to organize vital information."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2727138)

MD

Madison D.

PURCHASER

> "There is not one week we do not have issues in our system, user or system error."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603502)

KK

Kezia K.

Sales/Reception

> "In comparison to previous software used, the finalization of the inventory process within Windward is rather..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2498467)

HS

Hyacinte S.

Bookkeeper

> "A lot of times when there are issues it is not easy to find the help in your help section."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591685)

EW

Ed W.

Partner

> "We needed a lot of hand holding when we first started--I had no previous experience with POS software--and Windward..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2649278)

DS

Derek S.

Manager

> "Lack of multiple kits."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3589561)

FH

Frank H.

President

> "Overall, this has been a great money saving tool. But the shortcomings in the software probably has more to do with..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2679839)

BA

Bob A.

CFO

> "Upgrades are hard to keep updated again ,the users fault."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3591594)

BK

Bilal K.

General Manager

> "Nationwide Furniture Mattress Outlet looks forward to continuing and growing our partnership with Windward Software."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2727138)

MD

Madison D.

PURCHASER

> "We always seem to be chasing down issues and fixing bugs."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3603502)

JS

Justin S.

President

> "I am very happy I made this investment"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3477329)

GF

Grant F.

IT Manager

> "Not as customizable as I would like."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3611104)

LJ

Laura J.

Corporate Secretary/Business Manager

> "Seemed easy to set up."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#SoftwareAdvice___3448158)

TY

TODD Y.

manager/it

> "That was done, but they didnt change non-stock special orders where you have to manually type in the characters. ..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2684601)

JM

Julie M.

Controller

> "We were able to import with very little mistakes."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2684410)

ZW

Zoe W.

Owner

> "Windaward technicians use a licence you have paid for to investigate their system's issues further undermining your..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#SoftwareAdvice___2510835)

EW

Ed W.

Partner

> "Another thing I like about Windward is the quality of Windward's support. "

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2649278)

JS

Justin S.

President

> "Booking orders use to take me days to put together."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___3477329)

LH

Larry H.

CFO and Owner

> "The cloud-based system is easy to access and use on a daily basis."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2651670)

EW

Ed W.

Partner

> "That feature no longer works for us in the cloud, and I'm told that the reason why is that the cloud version of..."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2649278)

JM

Julie M.

Controller

> "Setting up a new customer is very easy."

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2684410)

VV

Victoria V.

Accounts Receiable

> "Some of the reporting features make getting an accurate snapshot of what is occurring in the company a little difficult"

[See full review](https://www.capterra.com/p/43189/Windward-System-Five/#Capterra___2649123)

[View Reviews](https://www.capterra.com/p/43189/Windward-System-Five/reviews/)

RR

Rebecca R.

production manager

> "The tools for product management, payments, and order tracking are well-designed and help streamline daily operations. While costs can increase with apps and upgrades, Shopify remains a strong and..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7155126)

VK

Vitali K.

IT Manager

> "Misconfigured product will be abused by bad actors using specialised tools for shopify and you will loose money if you fail to catch these orders. If you list on shop app it will overtake your..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7125007)

MC

Melissa C.

Lash supplier

> "I have had multiple websites with shopify and I love how you can personalise everything from the comfort of your own home , there are many different payment options for customers from Apple Pay to..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7125416)

Slayder R.

Web Developer

> "The only downside as a developer is that Shopify, not being open source, does not allow certain adjustments or customizations unless it is with authorization or direct support from Shopify."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7106336)

SG

Swagat G.

CEO and Founder

> "You could pretty much launch your e-commerce website solely with Shopify without having to worry about any other platforms from getting a domain name and hosting space, to securing the website with..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7132419)

SP

Sonu P.

Systems Analyst

> "Costs can increase quite a bit over time, especially with paid apps and transaction fees. While the basics are easy, more advanced customization isn’t very straightforward and often needs developer..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7137755)

BK

Blerta K.

Language Instructor

> "The usability of the site in terms of creating a website is incredible as our non-technical teaching staff have been able to open storefronts to our online language courses and are able to..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7124063)

ST

Sean T.

Content Creator

> "Shopify is not cheap, and while the quality of the service is high, your monthly fee plus card fees can really bite into your overall sales profit."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7104621)

RR

Rebecca R.

production manager

> "Shopify’s tools for managing products, tracking orders, and analyzing sales make running an online business much more organized and efficient."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7155126)

Amber L.

Owner

> "The SEO for Shopify is almost non-existent, you will need to heavily market your shop on your own to bring in traffic."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7077697)

Slayder R.

Web Developer

> "Another strong point is the payment options and Shopify Payments; it is usually very convenient due to having simple rates that can have benefits if contracted annually and paid monthly."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7106336)

TV

Thomas V.

Market research interviewer

> "Hidden fees which can be bad for growing brands. While there are numerous advantages, you have to carefully consider pricing, content management constraints, etc."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7079869)

Song L.

AI Integration Engineer

> "It offers extensive integration capabilities across various areas, and the integration with BC, in particular, makes ERP management much more convenient for us."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7113690)

AS

ALFREDO S.

lead

> "Only once I think I couldn't enter the website due to the shopping congestion, I had to wait around 4 hours to be able to access it and make my purchase."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7117194)

DS

Darren S.

Product Owner

> "Shopify provides a secure and scaleable solution, so you can start small and simple, then morph into something much larger and complicated."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7090468)

VR

Verified Reviewer

Technical Operations Manager

> "there are some shortfalls of the API when it comes to managing inventory- the API only updates when available qty changes, not when reserved or committed qty changes."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7012537)

KL

Kristin L.

COO

> "The interface is clean, and the platform offers a wide range of integrations and tools that make it simple to get a store up and running quickly."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7144536)

Felix N.

Founder

> "You can be paying them a lot of money each year, but doesn't mean you'll be able to speak to someone, or should expect a reply within 48 hours when you finally get through... Let alone the issue..."

[See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893)

MW

Matthew W.

Store Manager

> "The built in shipping tools save me time and money and allows me to take care of online orders quickly leaving more time for my customers in store."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6854419)

Inbal H.

Owner

> "Sometimes it’s hard to find a feather that you are looking for and the AI support is not always helpful, and it takes some time to get a real person support"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7138817)

SN

Seth N.

Operations Manager

> "I think the user-friendliness of this is off the charts amazing, but the best feature for my user experience was Shopify's ability to integrate with my accounting and CRM and offer a variety of..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6851657)

Melanie B.

Owner

> "Also, while they do have a lot vendors so many people use shopify that many times a lot of the products are sold out and thats a problem if you are going to be a vendor on a large platform with..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6517922)

KL

Kristin L.

COO

> "Overall, Shopify is a capable platform with strong features, but my experience was impacted by billing confusion and a less-than-ideal support experience. While it works well from a functionality..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7144536)

VR

Verified Reviewer

Project Manager

> "Shopify can get a bit pricey, especially when you add up the monthly subscriptions, transaction fees (if you’re not using Shopify Payments), and the extra costs for apps to get all the features you..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6647301)

RC

RUBY C.

MARKETER

> "Shopify's user-friendly design enabled me, a beginner, to create an attractive online store quickly, utilizing customizable themes, app integrations, and reliable hosting for efficient e-commerce..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6835677)

BM

Brandon M.

Owner

> "You are limited in how much you can edit your store website interface. If you want complete customization, it may be frustrating for you."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6839281)

Margie C.

Owner

> "I like Shopify because even the more affordable option (the basic level) offers a variety of options, and you're able to customize it to what you need."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7157870)

LC

Leila C.

Owner, Designer, Creator

> "Also, this requires additional time to research; the apps can slow down the site and conflict with each other."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7133752)

SF

Sarah F.

Saler

> "My overall experience with shopify is pretty amazing, it is helpful and sends me upcoming notifications on where my packages are and when they will deliver."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7142114)

EJ

Ethan J.

Auditor

> "The only issue I have with shopify is the integrated AI which takes away from the personality of creation."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7104365)

Slayder R.

Web Developer

> "I have developed two e-commerce websites and have also provided support for another e-commerce site built on Shopify, and the software is pleasant."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7106336)

NN

Nabil N.

IT Manager

> "Some customization still requires digging into Liquid templating which isn't for everyone."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7144127)

RR

Rebecca R.

production manager

> "The platform is very user-friendly, even for beginners, and allows me to set up a professional-looking website without needing advanced technical skills."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7155126)

BD

Barbara D.

Account Manager

> "My experience was just Okay - our Web Management team and Accounts Receivable team found issues that kept Shopify from being our 'Go To' program."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7073490)

Jonathan S.

Founder

> "The platform is easier to scale, the app integrations are strong, checkout feels polished, and there are far more tools available for growing a business."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7150727)

Jade M.

Digital Marketing Specialist

> "Monthly fees, premium themes, paid apps and the list goes on. If you don't know coding the templates can be kind of basic."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7003222)

Felix N.

Founder

> "The up time of the online shop, and basic foundations of Shopify have been good, one of the few redeeming features; our website is rarely not working, and the payments basically always seem to work."

[See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893)

LW

Lee W.

Owner

> "There wasn't much I disliked about shopify, I think their processing fees per order are quite high but I am unsure how this compares to other providers"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7102890)

VR

Verified Reviewer

Dental Intern

> "The ability to make e-commerce accessible, efficient, and scalable for businesses of all sizes."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7101713)

Felix N.

Founder

> "The support has become unbelievably bad, even if you are paying them hundreds of pounds every month, you now have to convince an Ai chatbot to let you speak to a human. And even then, how poor the..."

[See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893)

DM

Dana M.

Fulfillment Manager

> "I went from manually typing in orders on behalf of customers, to orders being automatically ingested, which frees up my time immensely."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7027997)

VR

Verified Reviewer

Owner

> "What I like least about Shopify is that the customer support doesn’t treat me like a friend or partner when in need of help just a customer."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7088629)

AT

Andrena T.

Administration

> "It allows you to track your items following purchase and very seamless."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7109060)

AC

April C.

CEO

> "The MAIN thing is that if I have an order for 100 units and they come 10 units to a box, there's no way to make a bulk shipping label purchase all at once."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6672505)

Jonathan S.

Founder

> "Customization options are excellent, and there is a large community and support network around the platform."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7150727)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Also sometimes the store feels a bit slow when too many apps are installed."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7131800)

JA

Josh A.

Co-founder, VP of Marketing

> "Ability to connect many 3rd party apps, edit code on the backend for full customization and allows 3rd party payment processors."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6569748)

IA

Ibrahim A.

Admin

> "However, it becomes less budget-friendly as your store grows and you start needing more advanced features."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7133532)

HD

Hannah D.

Warehouse Assistant Manager

> "Great customization tools, and the option to add apps that help your work flow and ensure you are working in a space/platform that ensures your business is running smoothly."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6780240)

RS

Rachael S.

owner

> "The pricing is a little high if you're not making sales right away, and the SEO could use improvement."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7070213)

EF

Emanuele F.

developer and consultant

> "With Shopify you can satisfy online sales needs for a small business, with low initial investment and standard needs, up to large systems integrated even with external services"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6353862)

VR

Verified Reviewer

Sales and Marketing Manager

> "Building a website and combining all the apps and functionality can be very daunting. "

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7091399)

DD

Domenico D.

IT Systems Manager

> "Shopify is has alot of amazing add on apps and seamless integrates with other on-line stores."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7064938)

VR

Verified Reviewer

Digital coordinator

> "Overall, the experience with Shopify has been just OK, but trending more negatively the more I used it, and felt that ultimately it wasn't right for me both as a consumer and a user due to the..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7125933)

AR

Abhishek R.

Digital marketer

> "I use Shopify as my e-commerce store for my drop shipping business. And the best part is you not need any knowledge about anything Shopify's easy and user-friendly dashboard you can easily..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6674941)

VR

Verified Reviewer

Owner

> "Some key features (such as advanced reporting and certain apps) are locked behind higher-tier plans or come with additional fees, which might not be ideal for very small businesses."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6555963)

EI

Eva I.

Founder

> "The level of control, ease of setting up an online store with inventory tracking, online payments, parcel shipping integration and intuitive management panel."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6489883)

RP

Ryan P.

Speech Language Pathologist

> "Shopify tends to take quite a bit in fees and it’s hard as a small business owner to see the amount of fees taken from the platform"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7031959)

Ilich Rafael T.

Visiting Lecturer

> "The wide range of customizing features of Shopify is what I like such as the email templates, the branding of products and the website itself."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6348747)

Keith T.

Managing Partner

> "We tried with our top 10 items but got zero sales in Shopify."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7092835)

CE

Carmen E.

Sales Supervisor

> "I’ve used Shopify to build online stores for small businesses, and I’ve also worked at a brand that uses Shopify for its online store as well as its in-store POS system."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6763981)

EK

Edwin K.

Ecommerce Technical Assistant

> "Users often mention the additional transaction fees if you don't use Shopify Payments, limited free themes, and customization constraints."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6504178)

VR

Verified Reviewer

Owner

> "Shopify’s app marketplace offers many tools to integrate for added functionality—like marketing, analytics, and dropshipping options—that can help scale a business. Plus, the support is responsive..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6555963)

VR

Verified Reviewer

Architect

> "Lastly, some users find the customization options limited unless you're comfortable with coding, which can be a hurdle for those wanting a highly unique store design."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6670811)

SF

Sarah F.

Saler

> "My favorite thing about shopify is it tracks ALL of my orders under one application!"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7142114)

AE

Aymen E.

Graphic Designer

> "There’s not a lot of customer or user support and the FAQ’s can be quite misleading."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7074433)

BB

Bridgette B.

Manager of Education

> "I particularly appreciate Shopify's robust features, such as the Shopping Cart for seamless transactions and the Inventory Tracking system for real-time stock management."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6354662)

NF

Niccolò F.

Cofounder, CTO

> "There's a few things I don't like, such as how the website editing is, which I think is noticeably worse than Squarespace, but it's a complete package that gives small businesses everything they..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6560628)

MC

Megan C.

Marketing and Communications Manager

> "I am not an expert, yet I was able to set up a successful, beautiful online store with nearly 1,000 products. While I enjoy Shopify's chat support, we also tag teamed with a Shopify Expert to do..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6542844)

TH

Trisha H.

Owner

> "I found any customization to be more difficult."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7122518)

OG

Olivia G.

Owner

> "The ability to have social media integrations tied directly into Shopify is exceptionally useful for advertising and using this data to expand our customer base."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6579496)

Amber L.

Owner

> "Shopify couldn't provide this, and was also too expensive for me"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7077697)

RS

Rachael S.

owner

> "It helps you with tutorials on how to design different kinds of websites."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7070213)

VR

Verified Reviewer

Marketing Manager

> "It was also a bit difficult to match the website up to our existing Hubspot and make it look exactly the same as an extension of the site, rather than a seperate site."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6669491)

AT

Alex T.

Owner

> "Payments are taken care of, there are many great templates and plugins for almost anything that you would want to do."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7089692)

SK

Sam K.

Projects manager

> "Having said that we couldn't have got the functionality with our previous website host."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7095334)

SB

Shaina B.

Owner

> "Their app store is a huge bonus— it offers so many integrations and tools to grow and enhance your business. Plus, the payment options are seamless and secure, which gives customers a great..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6644335)

AV

Ashley V.

Owner

> "Shopify has it negatives sides for example in 2019 Shopify shut down a lot of online businesses just for selling N 95 face mask when Covid-19 pandemic hit."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6828832)

Maragaret L.

Owner

> "I like the secure payment processing, inventory management, and marketing tools."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7094017)

KG

Khaled G.

Software Engineer

> "Customizing the checkout process can be a bit challenging, requiring some coding knowledge or the use of third-party apps."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6600935)

[View Reviews](https://www.capterra.com/p/83891/Shopify/reviews/)

## User interface

3.80 (189)

[Shopify](https://www.capterra.com/p/83891/Shopify/)

4.54 (6,693)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Windward System Five

Top features

47/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Commission Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Replenishment
-   Inventory Tracking
-   Loyalty Program
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Pricing Management
-   Product Catalog
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Retail Inventory Management
-   Retail Management
-   Returns Management
-   Returns Tracking
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis

[See all features](https://www.capterra.com/p/43189/Windward-System-Five/#features)

Shopify

24/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Commission Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Replenishment
-   Inventory Tracking
-   Loyalty Program
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Pricing Management
-   Product Catalog
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Retail Inventory Management
-   Retail Management
-   Returns Management
-   Returns Tracking
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis

[See all features](https://www.capterra.com/p/83891/Shopify/#features)

### Recognition

No recognitions have been awarded to Windward System Five

Shopify is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Windward System Five

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Shopify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Windward System Five

-   By Windward Software
-   Located in Canada
-   Founded in 1984

Shopify

-   By Shopify
-   Located in Canada
-   Founded in 2004

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[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,693)](https://www.capterra.com/p/83891/Shopify/reviews/)

vs

[ikas](https://www.capterra.com/p/10006487/ikas/)[4.72 (148)](https://www.capterra.com/p/10006487/ikas/reviews/)

$29/month

Price

€25/month

4.4

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/83891-10006487/Shopify-vs-ikas)