# Compare DaySmart Appointments vs SimplePractice 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DaySmart Appointments and SimplePractice based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/44428-130710/DaySmart-Appointments-vs-SimplePractice

---

# DaySmart Appointments vs SimplePractice Features and Cost Comparison

Last updated March 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DaySmart AppointmentsSimplePractice2/4 selected

[DaySmart Appointments](https://www.capterra.com/p/44428/DaySmart-Appointments/)[4.1 (194)](https://www.capterra.com/p/44428/DaySmart-Appointments/reviews/)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

[## DaySmart Appointments](https://www.capterra.com/p/44428/DaySmart-Appointments/)[4.1 (194)](https://www.capterra.com/p/44428/DaySmart-Appointments/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.1

Functionality

4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

JM

JD

Based on [194 reviews](#user-reviews)

Positive

154

Neutral

19

Negative

21

[## SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [2,819 reviews](#user-reviews)

Positive

2,641

Neutral

115

Negative

63

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,851 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

Online Booking

4.2

Appointment Management

4.4

Calendar Management

4.4

Availability Management

3.7

Confirmations/Reminders

4.3

70%Fit

Not enough reviews

Feature ratings

Online Booking

4.4

Appointment Management

4.4

Calendar Management

4.1

Availability Management

\--

Confirmations/Reminders

4.4

User satisfaction

User satisfaction

4.1

User reviews[194](https://www.capterra.com/p/44428/DaySmart-Appointments/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.1

Customer support

4.2

User satisfaction

4.6

User reviews[2,819](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

DaySmart Appointments is utilized by a wide range of businesses, including SMBs, enterprises, automotive, healthcare, government entities, and professional services firms.

Best for

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.

## User reviews

Pros & cons

JM

Jennifer M.

Education and Outreach Coordinator

> "Our business doesn't need anything fancy, so our basic account helps streamline reservations for us."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6610768)

Dr. Ken B.

owner

> "Reports lacking easy import to Excel, etc., had to do a lot of workarounds."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___7084204)

JD

Jim D.

Ergonomist

> "Recently when I needed customer service it was top notch."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6827599)

RO

Randy O.

Hockey Performance Trainer

> "Many of the functions were setup in a redundant way that made them confusing for our team to use, I can..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6609788)

LF

Lauren F.

Tutor

> "I felt DaySmart helped me to organize my clients and schedule."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6630199)

JD

Jim D.

Ergonomist

> "Had some minor malfunctions when switching between browsers."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6827599)

MB

Michelle B.

Owner and attorney

> "They are reliable, and provide a good service that I need for my business. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6862506)

Dr. Ken B.

owner

> "It's another example of corporations and unethical practices"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___7084204)

TA

Teri A.

Director of Programs

> "User-friendly, easily generates reports, daily/weekly ease of appointment availability access."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6609848)

SS

Sheila S.

Therapist

> "It was adequate to meet the needs of communicating my schedule and availability, but some things felt..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6619711)

AB

Ann B.

Owner and Massage Therapist

> "It’s nice to have an appointment scheduling solution that sends confirmation, reminders and texts to our..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5021745)

AB

Ann B.

Owner and Massage Therapist

> "I also don’t use some of the service options like online scheduling, payment processing, aligning with..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5021745)

JZ

Jan Z.

President

> "Very user-friendly at a nice price point"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6828458)

RO

Randy O.

Hockey Performance Trainer

> "Also, while the support was usually helpful, we had one issue with a major feature that we intended to..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6609788)

JZ

Jan Z.

President

> "The customer service is outstanding!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6828458)

JD

Jim D.

Ergonomist

> "Prior to the change in ownership, customer service was not optimal."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6827599)

EH

Eric H.

Software Support

> "Also, the uptime for the website has been really good."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6425780)

PM

Patricia M.

Supervisor

> "I can see all employees but, on the app, I have to view one at a time which is annoying."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6618302)

EH

Eric H.

Software Support

> "Overall, we have been using DaySmart for several years and have had very few issues with the website. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6425780)

JM

Jennifer M.

Education and Outreach Coordinator

> "Some of the lesser-used features can be a little difficult to access."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6610768)

JM

Joanna M.

CDIS

> "Repeat appointments can be scheduled, which saves time on our end."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5016031)

EB

Ed B.

Controller

> "Not easily customizable for a reasonable cost."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6618425)

RG

Rico G.

Technology Support Specialist

> "Similar platforms have really been confusing when managing users but DaySmart makes all of those tasks..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004536)

JM

Joanna M.

CDIS

> "Honestly, the one thing that we did not love about the system is the fact that it integrated with our..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5016031)

TC

Tammy C.

Administrative Assistant

> "It makes it very easy for our students to make and manage their own appointments."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4785932)

RW

Ryan W.

Personal Trainer

> "For may years, I've put up with poor customer service, glitches from time to time, the whole system..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004776)

MR

Megan R.

Tutor

> "I liked that is was easy to navigate and use!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6616061)

MR

Megan R.

Tutor

> "I sometimes had confusion with customer support!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6616061)

KS

Karen S.

Research Account Analyst - Budgets and Contracts

> "Very easy to use and train new users. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6610090)

AB

Ann B.

Owner and Massage Therapist

> "We have experienced times when DaySmart is down and I can’t afford not accessing my client files."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5021745)

PM

Patricia M.

Supervisor

> "I like how easy it is to use especially on a computer."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6618302)

AW

Amy W.

Clinical Team Lead

> "This makes it difficult to realize issues are occurring or where the origin of the issue is."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4775902)

BW

Brett W.

VP of Operations

> "DaySmart Appointments and its automated capabilities have helped free up time for our staff to focus on..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3657791)

RW

Ryan W.

Personal Trainer

> "DS lost/deleted hundreds of past completed sessions throwing off our packages. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004776)

RG

Rico G.

Technology Support Specialist

> "As an administrator, I personally enjoy the ease of use when having to set up new users or change..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004536)

SH

Sarah H.

Math Tutor

> "When there are technical difficulties, it sometimes takes weeks, or even months to get them resolved."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5016699)

MA

Mary A.

Director of Admissions

> "It is very beneficial that our customers can set up their own appointments."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4775702)

AC

Allison C.

Psychologist

> "the program doesn’t allow this schedule exception."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6227098)

JJ

Jim J.

Owner

> "Great software that was capable of being customized to our business needs"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4786357)

RW

Ryan W.

Personal Trainer

> "This cost us hundreds of dollars because we had no idea when it was time for some clients to pay. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004776)

KF

Keka F.

Musician

> "My boss uses it for my schedule and it's really easy to see when I have clients and if anything changed..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3653533)

TC

Tammy C.

Administrative Assistant

> "It either goes in their spam mail, or they just don't get it."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4785932)

AW

Amy W.

Clinical Team Lead

> "It is able to be connected to from anywhere."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4775902)

JM

James M.

CEO

> "We get logged out, find it difficult to log back in."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4781231)

PR

Patricia R.

Administrator

> "Searching for appointment and clients is easy to use."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4797961)

YB

Yasmin B.

Retirement Analyst

> "It does not allow the appt."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4796941)

TM

Thomas M.

Personal Trainer

> "Ease of use and helpful for customers accountability."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4787372)

RW

Ryan W.

Personal Trainer

> "You are the weakest in your customer service. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004776)

CB

Caroline B.

Sports Massage Therapist

> "I was fully supported throughout the setup and shown how to use it."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4977221)

TC

Tammy C.

Administrative Assistant

> "That is really the only complain within our department."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4785932)

AC

Allison C.

Psychologist

> "Ease of use and the customer service has kept me with the company!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6227098)

TC

Tammy C.

Administrative Assistant

> "We can't seem to get that to the student."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4785932)

JC

Janet C.

Office Manager

> "This was easy to set up. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4777606)

RW

Ryan W.

Personal Trainer

> "DS completely failed us. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004776)

MA

Mary A.

Director of Admissions

> "It is a very helpful system."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4775702)

MH

My H.

Manager

> "It was pretty pricey to use and the trials were not as transparent with the terms and offerings."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3817647)

TC

Tony C.

Project Manager

> "The customer service has been exceptional and amazing!!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5006136)

AS

Anastasia S.

Director

> "Couldn't check or schedule appointments."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#SoftwareAdvice___4675762)

KF

Keka F.

Musician

> "It's super easy to see what days and times my clients are scheduled"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3653533)

RS

Robyn S.

CEO

> "The price was a little higher than I expected however, everything is expensive these days."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3649032)

RS

Robyn S.

CEO

> "Employees had no issue transitioning from our old software to this one."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3649032)

GC

Greg C.

Owner

> "Customer service leaves much to be desired."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3501334)

SW

Stephanie W.

Director of Client Support

> "Appointment Plus allows us to provide customized software for any clients we may be working with...."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2116171)

JA

Jacob A.

Phlebotomist

> "The user interface is out dated, using excel-like features that aren't very intuitive "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3010323)

AG

Aimee G.

Counselor

> "This scheduling program has allowed us to customize the availability of each provider, who can make..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2114172)

AS

Anastasia S.

Director

> "Lost clients!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#SoftwareAdvice___4675762)

GL

Gordon L.

Assistant Center Director

> "SENSITIVE CONTENT HIDDEN\] helped us quite a bit in figuring out optimal setups specific to our needs...."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2131720)

VR

Verified Reviewer

Personal

> "The new update can be really frustrating."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#GetApp___2825771)

LB

Lisa B.

Owner

> "It was very easy to switch to it and learn f from our"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3553017)

NH

Naoki H.

Operations

> "Appointment scheduler has not worked properly for the last 4 weeks, customer service has been..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2744767)

SL

Shanley L.

Talent Acquisition Assistant

> "It would be great if this product could link in with outlook email for scheduling appointments."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2137972)

VR

Verified Reviewer

Personal

> "Its all together was very simply slightly frustrating."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#GetApp___2825771)

GL

Gordon L.

Assistant Center Director

> "SENSITIVE CONTENT HIDDEN\], who started helping us out later, provides a sociable experience and helps..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2131720)

BL

Benjamin L.

owner

> "The system crashed on Friday and now on Monday is has crashed again."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2764406)

SB

Sarah B.

Research Assistant

> "Our clients typically don't have any issues with the program, and it's very easy to use on our end."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2492463)

SB

Sarah B.

Research Assistant

> "Also, the interface- although easy to use- is somewhat boring looking (especially on the administrative..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2492463)

[View Reviews](https://www.capterra.com/p/44428/DaySmart-Appointments/reviews/)

VR

Verified Reviewer

Owner

> "It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics,..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146)

RR

Robyn R.

Owner and therapist

> "In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

CL

Chatham L.

Outpatient Therapist

> "Simple Practice is definitely one of the better mental health platforms I have used - it integrates a lot of different features in user..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769640)

VR

Verified Reviewer

Strategic officer

> "Limited customization/reporting, lacking full API integrations."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

AA

Andrew A.

Therapist

> "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "In addition, being charged per claim after so many increases my monthly bill."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

VR

Verified Reviewer

Strategic officer

> "SimplePractice shines for its easy design, telehealth, billing tools, and smart automation."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

JN

Jennifer N.

Psychologist

> "The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google calendar...."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

GL

Greg L.

Owner-Therapist

> "No auto save feature, so you constantly have to be clicking save or you'll lose progress note input."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

Alan J.

Chief Psychologist

> "A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7110016)

FD

Fran D.

Clinical Psychotherapist and Director

> "At times the links are not working for virtual sessions."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7118792)

BB

Bronwyn B.

Lab technician

> "I also like that i can view all scheduled appointments and any invoices i have paid or need to pay."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6851069)

VR

Verified Reviewer

Technology Administrator

> "There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6831882)

KR

Kristel R.

Owner and Mental Health Therapist

> "They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

KR

Kristel R.

Owner and Mental Health Therapist

> "They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

HD

Hayley D.

Speech-Language Pathologist

> "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769666)

EJ

Emily J.

Operations Manager

> "The reporting side is lacking compared to other EHRs for Therapy practices."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

AG

Allison G.

Biller

> "I enjoy the ease of being able to keep track of billing and analytics information."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6821217)

SM

Scott M.

Transformational Coach

> "Customer service shared that the \[sensitive content hidden\] didn't want to make some much-needed changes to the platform (adding time zone..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

TD

Tyneisha D.

Owner

> "All of the features that were available and the ability to host a group private practice with the software."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6535164)

SM

Scott M.

Transformational Coach

> "The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

AH

Adeline H.

QMHP

> "user interface was good and making appointments was easy i liked how i was able to send notifications to my clients"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

BM

Byron M.

Medical Assistant

> "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6840861)

RR

Robyn R.

Owner and therapist

> "I loved the ease of use and the user-friendly layout, and I love the customizability."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

AH

Adeline H.

QMHP

> "pretty expensive for smaller practices and had some bugs occasionally that were annoying but eventually were fixed"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

VE

Vincent E.

Clinical Sex Therapist

> "I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6199183)

EJ

Emily J.

Operations Manager

> "It is expensive and the benefits did not outweigh what we were missing that other EHRs had."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

JN

Jennifer N.

Psychologist

> "That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

RR

Robyn R.

Owner and therapist

> "I used it for about 6 years until the expense became too much."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

FC

Farrah C.

Principal and Practitioner

> "Easy to use interface and nice features such as integration with insurances for claims"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

AH

Adeline H.

QMHP

> "I liked it, wasn't horrible wasn't amazing but it was helpful for charting and appointments and the interface was good to use"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "I have used it less than a year and it has already had a price jump twice."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

LH

LuAnne H.

Administration

> "There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6585096)

MV

Mary V.

CEO of LMFT Private Practice

> "Overwhelmed with amount of features I do not require and the increase fee/overall cost for how I use it so I dropped and switched to another..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6681455)

AA

Andrew A.

Therapist

> "I love the integration with treatment planners to make diagnosis and treatment planning easier than ever."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

EW

Elizabeth W.

Owner

> "The onboarding specialists were annoyed at times, I only had one that was helpful"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7027523)

OA

Omonoh A.

Licensed Mental Health Counselor

> "I really like that it is user friendly and can incorporate video conferencing for individuals and groups."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6666527)

CP

Carol P.

Therapist

> "I do not like the system invoicing clients without my approval, or billing their credit cards. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___6326874)

Teresa L.

Clinician

> "I really like the referral system; one of my colleagues referred me, and I am doing the same for others."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7015242)

EM

Erica M.

Client Care Coordinator

> "Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6657887)

CP

Carina P.

Therapist

> "I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

FC

Farrah C.

Principal and Practitioner

> "I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160)

JL

Jessica L.

Physician

> "I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable future."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783)

Mike D.

Chief of Operations

> "Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6103649)

JP

Jason P.

Owner

> "I also like the two-way Google calendar integration."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6247544)

GL

Greg L.

Owner-Therapist

> "It is highly expensive and they recently upped their monthly subscription fees."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

KH

Kiran H.

Customer Service

> "Its a good comprehensive tool for healthcare management offering many features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6548754)

TS

Taylor S.

LCSW

> "The billing. When you have a new client, you are automatically set to "cash" instead of the card they have on their account. If you..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___4802044)

LC

LaShundra C.

Licensed Professional Counselor Supervisor Clinical Director

> "They came up with the perfect name for this platform because it does make running my private practice simple."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6477849)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Portal does not seem to contain education or information shared with patients (like med ed)."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

CP

Carina P.

Therapist

> "The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

VR

Verified Reviewer

Owner

> "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#GetApp___6085559)

RR

Robyn R.

Owner and therapist

> "It’s really customizable and easy to use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

GM

Grace M.

Clinician

> "It felt like highway robbery paying extra for features that other platforms include in their much lower price."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

JN

Jennifer N.

Psychologist

> "I love that I can schedule clients for weeks at a time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

GM

Grace M.

Clinician

> "I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

HHW

Hsiang-Hua W.

Therapist

> "It was helpful and I was able to get my notes done in a timely matter without too much issues."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6547768)

GL

Greg L.

Owner-Therapist

> "The high subscription ultimately ended up becoming a financial strain."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

KP

Katerina P.

therapist

> "SP was straightforward to use and had a lot of features that would be helpful for the solo practitioner as well as someone who was supervising..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716660)

TP

Trisha P.

Executive Director

> "It didn't allow for multiple therapies as we grew."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716315)

VR

Verified Reviewer

Owner

> "It truly is simple to use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146)

HA

Harry A.

Psychotherapist

> "Then you chat with a specialist who says something got fixed but it didn’t. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6852230)

RM

Racheal M.

Owner

> "It is easy to use: Billing is simple."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7026153)

MN

Minal N.

Psychotherapist, Founder

> "As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6531252)

JN

Jennifer N.

Psychologist

> "It seems cliche to say that this platform makes running my practice simple, but in this case that really is the best word."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Even my clients make jokes about how unreliable the telehealth features are."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

JN

Jennifer N.

Psychologist

> "I think for me there are 3 things that make running my solo private practice almost too easy."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

SK

Shawnalee K.

Billing

> "It has to be attached to a created invoice and was sort of annoying."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

KC

Kimberly C.

Clinical Psychologist

> "It honors its name, it is very Simple to use, specially for medical records and professional documentation."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6678894)

JM

Jameka M.

Admin

> "In February we had a major breach it was hard to see payments and ERA."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6520189)

JL

Jessica L.

Physician

> "The live can’t be beat for all of the features available."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783)

VR

Verified Reviewer

Founder, Counselor

> "I will purposely and actively warn others to not use this service."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6871775)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "At first things were lovely, little connection and tech issues and the it was a very reliable system to use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

RM

Renae M.

Licensed mental health therapist

> "I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6091237)

OB

Olivia B.

FOA

> "What I like most about SimplePractice is how easy the software is to navigate for efficient use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6467428)

SK

Shawnalee K.

Billing

> "Trying to manage paying just a regular payment was hard."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

AG

Amanda G.

Project Manager

> "SimplePractice has, in short, been an incredible tool for our team as we branch into human-therapy in addition to our animal therapy."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___5081708)

TD

Todd D.

Therapist

> "I had to reach out to their bots for help which was not helpful either. As I write this review, I’m unable to end my subscription and will be..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___4854475)

[View Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/)

## User interface

4.11 (194)

4.56 (2,819)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

DaySmart Appointments

Top features

30/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/44428/DaySmart-Appointments/#features)

SimplePractice

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/130710/SimplePractice/#features)

### Recognition

No recognitions have been awarded to DaySmart Appointments

No recognitions have been awarded to SimplePractice

### Deployment & support

DaySmart Appointments

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SimplePractice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DaySmart Appointments

-   By DaySmart Software
-   Located in United States
-   Founded in 1999

SimplePractice

-   By SimplePractice
-   Located in United States
-   Founded in 2012

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