# Compare DaySmart Appointments vs Acuity Scheduling 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DaySmart Appointments and Acuity Scheduling based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/44428-191978/DaySmart-Appointments-vs-Acuity-Scheduling

---

# DaySmart Appointments vs Acuity Scheduling Features and Cost Comparison

Last updated April 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DaySmart AppointmentsAcuity Scheduling2/4 selected

[DaySmart Appointments](https://www.capterra.com/p/44428/DaySmart-Appointments/)[4.1 (194)](https://www.capterra.com/p/44428/DaySmart-Appointments/reviews/)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

[## DaySmart Appointments](https://www.capterra.com/p/44428/DaySmart-Appointments/)[4.1 (194)](https://www.capterra.com/p/44428/DaySmart-Appointments/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.1

Functionality

4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

JM

JD

Based on [194 reviews](#user-reviews)

Positive

154

Neutral

19

Negative

21

[## Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [5,745 reviews](#user-reviews)

Positive

5,568

Neutral

147

Negative

30

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## Summary

* * *

Key features rated by users

Features selected based on 17,260 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Not enough reviews

Feature ratings

Appointment Management

4.4

Online Booking

4.2

Calendar Management

4.4

Credit Card Processing

\--

Availability Management

3.7

82%Fit

High performer

Feature ratings

Appointment Management

4.6

Online Booking

4.7

Calendar Management

4.6

Credit Card Processing

4.2

Availability Management

4.6

User satisfaction

User satisfaction

4.1

User reviews[194](https://www.capterra.com/p/44428/DaySmart-Appointments/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.1

Customer support

4.2

User satisfaction

4.8

User reviews[5,745](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

DaySmart Appointments is utilized by a wide range of businesses, including SMBs, enterprises, automotive, healthcare, government entities, and professional services firms.

Best for

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.

## User reviews

Pros & cons

JM

Jennifer M.

Education and Outreach Coordinator

> "Our business doesn't need anything fancy, so our basic account helps streamline reservations..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6610768)

Dr. Ken B.

owner

> "Reports lacking easy import to Excel, etc., had to do a lot of workarounds."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___7084204)

JD

Jim D.

Ergonomist

> "Recently when I needed customer service it was top notch."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6827599)

RO

Randy O.

Hockey Performance Trainer

> "Many of the functions were setup in a redundant way that made them confusing for our team to..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6609788)

LF

Lauren F.

Tutor

> "I felt DaySmart helped me to organize my clients and schedule."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6630199)

JD

Jim D.

Ergonomist

> "Had some minor malfunctions when switching between browsers."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6827599)

MB

Michelle B.

Owner and attorney

> "They are reliable, and provide a good service that I need for my business. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6862506)

Dr. Ken B.

owner

> "It's another example of corporations and unethical practices"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___7084204)

TA

Teri A.

Director of Programs

> "User-friendly, easily generates reports, daily/weekly ease of appointment availability access."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6609848)

SS

Sheila S.

Therapist

> "It was adequate to meet the needs of communicating my schedule and availability, but some..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6619711)

AB

Ann B.

Owner and Massage Therapist

> "It’s nice to have an appointment scheduling solution that sends confirmation, reminders and..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5021745)

AB

Ann B.

Owner and Massage Therapist

> "I also don’t use some of the service options like online scheduling, payment processing,..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5021745)

JZ

Jan Z.

President

> "Very user-friendly at a nice price point"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6828458)

RO

Randy O.

Hockey Performance Trainer

> "Also, while the support was usually helpful, we had one issue with a major feature that we..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6609788)

JZ

Jan Z.

President

> "The customer service is outstanding!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6828458)

JD

Jim D.

Ergonomist

> "Prior to the change in ownership, customer service was not optimal."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6827599)

EH

Eric H.

Software Support

> "Also, the uptime for the website has been really good."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6425780)

PM

Patricia M.

Supervisor

> "I can see all employees but, on the app, I have to view one at a time which is annoying."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6618302)

EH

Eric H.

Software Support

> "Overall, we have been using DaySmart for several years and have had very few issues with the..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6425780)

JM

Jennifer M.

Education and Outreach Coordinator

> "Some of the lesser-used features can be a little difficult to access."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6610768)

JM

Joanna M.

CDIS

> "Repeat appointments can be scheduled, which saves time on our end."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5016031)

EB

Ed B.

Controller

> "Not easily customizable for a reasonable cost."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6618425)

RG

Rico G.

Technology Support Specialist

> "Similar platforms have really been confusing when managing users but DaySmart makes all of..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004536)

JM

Joanna M.

CDIS

> "Honestly, the one thing that we did not love about the system is the fact that it integrated..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5016031)

MR

Megan R.

Tutor

> "I liked that is was easy to navigate and use!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6616061)

RW

Ryan W.

Personal Trainer

> "For may years, I've put up with poor customer service, glitches from time to time, the whole..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004776)

KS

Karen S.

Research Account Analyst - Budgets and Contracts

> "Very easy to use and train new users. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6610090)

MR

Megan R.

Tutor

> "I sometimes had confusion with customer support!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6616061)

PM

Patricia M.

Supervisor

> "I like how easy it is to use especially on a computer."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6618302)

AB

Ann B.

Owner and Massage Therapist

> "We have experienced times when DaySmart is down and I can’t afford not accessing my client..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5021745)

BW

Brett W.

VP of Operations

> "DaySmart Appointments and its automated capabilities have helped free up time for our staff..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3657791)

RW

Ryan W.

Personal Trainer

> "DS lost/deleted hundreds of past completed sessions throwing off our packages. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004776)

RG

Rico G.

Technology Support Specialist

> "As an administrator, I personally enjoy the ease of use when having to set up new users or..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004536)

SH

Sarah H.

Math Tutor

> "When there are technical difficulties, it sometimes takes weeks, or even months to get them..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5016699)

KF

Keka F.

Musician

> "My boss uses it for my schedule and it's really easy to see when I have clients and if..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3653533)

AC

Allison C.

Psychologist

> "the program doesn’t allow this schedule exception."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6227098)

CB

Caroline B.

Sports Massage Therapist

> "I was fully supported throughout the setup and shown how to use it."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4977221)

RW

Ryan W.

Personal Trainer

> "This cost us hundreds of dollars because we had no idea when it was time for some clients to..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004776)

AC

Allison C.

Psychologist

> "Ease of use and the customer service has kept me with the company!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___6227098)

RW

Ryan W.

Personal Trainer

> "You are the weakest in your customer service. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004776)

TC

Tammy C.

Administrative Assistant

> "It makes it very easy for our students to make and manage their own appointments."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4785932)

RW

Ryan W.

Personal Trainer

> "DS completely failed us. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5004776)

TC

Tony C.

Project Manager

> "The customer service has been exceptional and amazing!!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___5006136)

AW

Amy W.

Clinical Team Lead

> "This makes it difficult to realize issues are occurring or where the origin of the issue is."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4775902)

MA

Mary A.

Director of Admissions

> "It is very beneficial that our customers can set up their own appointments."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4775702)

MH

My H.

Manager

> "It was pretty pricey to use and the trials were not as transparent with the terms and..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3817647)

JJ

Jim J.

Owner

> "Great software that was capable of being customized to our business needs"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4786357)

TC

Tammy C.

Administrative Assistant

> "It either goes in their spam mail, or they just don't get it."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4785932)

KF

Keka F.

Musician

> "It's super easy to see what days and times my clients are scheduled"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3653533)

JM

James M.

CEO

> "We get logged out, find it difficult to log back in."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4781231)

AW

Amy W.

Clinical Team Lead

> "It is able to be connected to from anywhere."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4775902)

AS

Anastasia S.

Director

> "Couldn't check or schedule appointments."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#SoftwareAdvice___4675762)

RS

Robyn S.

CEO

> "Employees had no issue transitioning from our old software to this one."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3649032)

YB

Yasmin B.

Retirement Analyst

> "It does not allow the appt."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4796941)

PR

Patricia R.

Administrator

> "Searching for appointment and clients is easy to use."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4797961)

RS

Robyn S.

CEO

> "The price was a little higher than I expected however, everything is expensive these days."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3649032)

TM

Thomas M.

Personal Trainer

> "Ease of use and helpful for customers accountability."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4787372)

TC

Tammy C.

Administrative Assistant

> "That is really the only complain within our department."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4785932)

JC

Janet C.

Office Manager

> "This was easy to set up. "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4777606)

TC

Tammy C.

Administrative Assistant

> "We can't seem to get that to the student."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4785932)

LB

Lisa B.

Owner

> "It was very easy to switch to it and learn f from our"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3553017)

JA

Jacob A.

Phlebotomist

> "The user interface is out dated, using excel-like features that aren't very intuitive "

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3010323)

MA

Mary A.

Director of Admissions

> "It is a very helpful system."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___4775702)

AS

Anastasia S.

Director

> "Lost clients!"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#SoftwareAdvice___4675762)

SB

Sarah B.

Research Assistant

> "Our clients typically don't have any issues with the program, and it's very easy to use on..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2492463)

GC

Greg C.

Owner

> "Customer service leaves much to be desired."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___3501334)

NB

Neyasha B.

Receiving Clerk

> "This has made my job so much easier"

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2204330)

NH

Naoki H.

Operations

> "Appointment scheduler has not worked properly for the last 4 weeks, customer service has been..."

[See full review](https://www.capterra.com/p/44428/DaySmart-Appointments/#Capterra___2744767)

[View Reviews](https://www.capterra.com/p/44428/DaySmart-Appointments/reviews/)

KR

Kevin R.

Accountant

> "I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which saves me so much..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

BM

Brazola M.

Medical Assistant

> "Some cons for Acuity Scheduling are it can be expensive for small businesses and it has no free tier like other apps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

RR

Riley R.

Legal Project Analyst

> "You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and professional."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7104048)

Eric T.

Director, Digital Transformation

> "The only real issue that we ran into is the inability for an Admin to manage the actual configurations for the end-users. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

VR

Verified Reviewer

Owner

> "Acuity Scheduling is a great tool for scheduling appointments, I love that your able to make it look like your own website and out your..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7091377)

Hannah K.

Vice President

> "Also, since Acuity was acquired recently, it makes you re-log into your account like every half hour and it is VERY annoying."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7070780)

BM

Brazola M.

Medical Assistant

> "I like Acuity Scheduling because you can customize your booking pages with your brand, like your logo and color schemes."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

Christine B.

Pilates transformation expert

> "When I was using it, there was no customer service to call if you were unsure of how to set up a specific if/then."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149)

VR

Verified Reviewer

Tech Support Engineer

> "it also allows me to create meeting links on Google Meets too which makes the integration so useful!"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7087086)

IC

Isabella C.

CEO

> "Acuity has some clunky UI/UX and lack of features occasionally, and I've had to contact customer support many times to figure out how to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6821486)

Eric T.

Director, Digital Transformation

> "Combined with low-code/no-code platforms, Acuity was flexible enough to support a multi-user environment, requiring minimal administrative..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

VR

Verified Reviewer

Founder, Coach

> "Also for some inexplicable reason, it keeps disconnecting from my zoom - which is frustrating."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7098336)

Jen H.

CEO

> "I love how customizable everything is—from intake forms to availability settings—so it actually fits my workflow instead of forcing me to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

TC

Taylor C.

Optometric tech

> "The patient online scheduling allows patients to book appts in the wrong time slots and with missing information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6422881)

Samuel L.

Mortgage Loan Officer

> "Acuity allow for customization of intake forms which help us gather necessary client information efficiently and personalize the customer..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

Christine B.

Pilates transformation expert

> "Ultimately, I opted of using it because the set up was not simple enough for the scenarios I needed for my business"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149)

SA

Stacey A.

Merchandising Manager

> "The ease of which we are able to receive the appointment live from our customers and our teams receive instant notification allows us to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6337787)

Gwen S.

Founder and CEO

> "It was just too expensive for the fact that you have to pau for squarespace already."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7124015)

Jen H.

CEO

> "Acuity Scheduling makes booking appointments feel effortless—for me and for my clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

DK

David K.

President

> "Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577182)

Zack R.

Public Relations Specialist

> "Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and less labour input."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6541656)

AM

Andrew M.

Owner

> "The lack of frontend customisation and not being able to customise the workflow completely to our needs"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6777930)

EC

Ellen C.

First Line IT Support

> "I do like how customisable Acuity is and I also like how it integrates with Google Calendar and outlook which keeps everything organised."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7012713)

RK

Ross K.

Owner and Physician

> "I wish there was a better option for HIPAA compliant intake forms and SOAP notetaking; what was available was not very simple to use and..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6669288)

Samuel L.

Mortgage Loan Officer

> "Acuity Scheduling enable me to plan tasks and meetings in advance, which help save me time compared to writing schedules on paper ."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

VR

Verified Reviewer

Designer

> "There is a hassle of having to create additional features for services that are already listed."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6538793)

DJ

Daphnah J.

Website Designer

> "I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6591099)

BI

Ba I.

CEO

> "Where it fell short was in the ability to do sophisticated functions such as multi-team calendar selection and emailing based on those..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4878205)

RF

Rachelle F.

Founder, HR Consultant

> "I really valued the convenience of it being on my website and the integration with my calendar and squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

TB

Tracy B.

Strategic Marketing Advisor

> "I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6208162)

PS

Pereira S.

Informatics Engineer

> "Additionally, it offers a comprehensive set of features e.g automated reminders, recurring appointments, calendar syncing etc which have..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

AF

Alicia F.

Staffing Coordinator

> "At times blocked periods wont sync with other calendars."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6486006)

DM

Direzione M.

Automotive Product Development Engineer

> "Acuity Scheduling provide advanced automated emails and text reminders that help us stay ahead of scheduled appointment or meetings."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6746530)

KB

Kelly B.

owner

> "I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659471)

ADM

Adelia D M.

Senior Field Service Engineer

> "Acuity Scheduling has given me to the power over my scheduling activities by making it easy to dictate when am free for appointments and..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

Kristina D.

Medical Records

> "The software didn’t work and gave errors most of the time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

Arleny D.

Global Recruiter

> "My clients love how simple it is to book appointments, and the automatic reminders have cut down on no-shows a lot. Plus, it integrates..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6344201)

PA

Palash A.

ECommerce Manager

> "We were never able to deploy the scheduling system on our website even after being subscribers of the top tier for almost 6 months because..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6192293)

JF

Joe F.

Associate Professor of Law

> "Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

EG

Erica G.

CEO

> "I had some frustrations when I wanted to integrate it into my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659361)

Eric T.

Director, Digital Transformation

> "Acuity Scheduling integrated well into the process and tools we were using. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

DL

Deise L.

SEO

> "There is no simple way to delete an entire section of appointments, which has come up on multiple occasions when I've needed to delete a..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___5027551)

KR

Kevin R.

Accountant

> "What I like most about Acuity Scheduling is how simple it makes booking and managing appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

MS

Melinda S.

Owner

> "Does not integrate with a lot of systems"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6557416)

MI

Muresan I.

Consultant

> "Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple, quick and less..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6587973)

JP

Jefferson P.

Diretor

> "What I liked the least in the least liked in the Acuity Scheduling, was not having available in all stores and is not being published on..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4859397)

KJ

Kendra J.

Mentor

> "Very convenient to use for both myself and my mentees who are scheduling calls with me for the Modern Classrooms Project."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7095802)

DH

Dove H.

Owner

> "Acuity does not make using it easy to learn, navigate or figure out."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

JF

Joe F.

Associate Professor of Law

> "I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

DH

Dove H.

Owner

> "Acuities is very program or techy and not intuitive."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

MC

Mary C.

CEO

> "I love how I’m able to track my progress and I can go all the way back to my first appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6826169)

Emilio R.

Dir Comercial

> "Limited free plans, customization limitations, and the pricing structure, sometimes it is confusing or difficult to navigate, particularly..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4784765)

MW

Michael W.

Pianist and coach

> "I like that I can both have people sign up or I can plug in appointments myself."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7093668)

Lisa U.

Dog trainer

> "Also they don’t let you store the clients address which is troublesome if you’re driving to their location. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6039568)

YL

Yasmine L.

Esthetician

> "I also like how you can customize your landing page."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7136326)

JM

Jarah M.

owner

> "I wish they didn't get rid of the free account option"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6371572)

RF

Rachelle F.

Founder, HR Consultant

> "Overall my experience was good because it offered convenience and was a great solution for getting clients through my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

Kristina D.

Medical Records

> "We were not impressed and canceled after our free trial."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

PS

Pereira S.

Informatics Engineer

> "This enhance efficiency of our scheduling process and provide a more cohesive experience for the business and for our clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

JY

Joanna Y.

owner

> "NO PHONE SUPPORT."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

SS

Slindner S.

Senior Researcher

> "I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of valuable time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6585755)

DH

Dove H.

Owner

> "I have been using it for a very long time. But, I don't like the interface."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

TW

Therrin W.

Tutor

> "This is a very managaeble software that makes scheduling so much easier than competitors."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7082997)

JY

Joanna Y.

owner

> "Memberships were a headache."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

CS

Carrie S.

Owner, LCSW

> "Overall it is a great way to set up the schedule where clients can book their own appointments without needing extra steps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7026160)

VI

Vanessa I.

Esthetician is

> "I don’t like how there is too many updates"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6607951)

RP

Rachel P.

Office Manager

> "It has a sleek, modern and clean feel to it, which is what attracted me to it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7090922)

JY

Joanna Y.

owner

> "Learning it on your own is not fun."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

LS

Lindsey S.

Optician

> "I've used much better platforms then this, ones that allow the flow of the schedule with the patient names and not needing to switch pages..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6497185)

VR

Verified Reviewer

Marketing Coordinator

> "This is because of the nature of needing to sync multiple calendars at the same time, and I suspect that other scheduling apps might have..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4213020)

KP

Kennedy P.

Master Esthetician

> "Acuity Scheduling has been great for me with straight forward scheduling and appointment management."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6838151)

Sonja G.

Owner

> "I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not only tedious..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___6053867)

BO

BENSON O.

Biotechnologist

> "I adored the convenience and reconciliation with goigle calender that assists me sync my Google meetings with Keenness planning..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6318692)

DH

Daja H.

Owner Service Provider

> "Strips fees are higher and deposits take longer than most."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6169546)

CS

Christina S.

Area Director of Sales

> "Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005)

JE

JOSUA E.

FINANCE DIRECTOR

> "Sometimes the interface feels a bit crowded."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6076530)

Gwen S.

Founder and CEO

> "The interface is great and perfect to have on site booking without needing another program."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7124015)

CB

C B.

Director

> "Since squarespace very poor no response to issues that affect my customers"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#SoftwareAdvice___6005569)

CS

Christina S.

Area Director of Sales

> "Acuity Scheduling has very powerful security features that give me the guarantee of the safety of my personal data."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005)

MO

Magdalena O.

Admin

> "Pricing isn't fit for the local market in Poland."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6035617)

[View Reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

## User interface

4.11 (194)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

4.77 (5,745)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

DaySmart Appointments

Top features

30/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/44428/DaySmart-Appointments/#features)

Acuity Scheduling

26/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/191978/Acuity-Scheduling/#features)

### Recognition

DaySmart Appointments is recognized as a top-rated tool in 2 Capterra Shortlist reports

Acuity Scheduling is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

DaySmart Appointments

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Acuity Scheduling

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DaySmart Appointments

-   By DaySmart Software
-   Located in United States
-   Founded in 1999

Acuity Scheduling

-   By Squarespace
-   Located in United States
-   Founded in 2007

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