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better software since 1999
better software since 1999
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We serve clients in every industry, ranging in size from a few dozen employees to tens of thousands.
HR and finance professionals, business owners and C-suite executives who are looking to automate and streamline their operations through powerful technology, automation, data and analytics.
What i like best about the vendor is that they are customer service focused and that is reflected through every department that I have worked with.
Reporting was extremely limited. Some of the most basic and general recruiting metrics could not be produced through reports and had to be either manually tracked or data had to be manipulated.
My client relationship manager has been excellent. She's very responsive to my requests and I like the flexibility they offer in developing the product to suit our needs.
The software is pricey for a smaller business. You have to pay for additional user seats and sometimes the ATS can have glitches.
The Implementation Team was awesome and the transition to our Relationship Manager has been great also. They are very responsive.
Notes don't transfer to new application for candidate, no notifications on actions from managers.
Customer Service is great, the webinars are helpful, and I think it is an awesome tool to have. My company went from paper applications to CC, and I think the transition has been really smooth.
Maybe the limited messaging option to multiple individuals.
Superb Customer Service and Support Staff: Throughout both the pre- and post-implementation phases, I received assistance that was competent, fast, and effective.
We are early on in usage, so far the implementation and project management has been disjointed and poor. Not enough promotion of workflow and details around resourcing to go live.
I think the system albeit in its infancy allows great connections across the organisation. It also allows our staff to take advantage of great discounts.
The main feature that was missing was that it could not integrate with their own HR module which meant that my team would have to double capture any leave requests.
Great overall quality of platform for money spent with good customer service and support throughout.
Many months down the track and we are still battling with the system.
Great ways of learning and understanding a way that is descriptive with interactive screens and texts that follows with imagery and very easy to relate to and gain knowledge as a result.
One issue was with external training as this was very limited for what we need it for.
Kitrina B.: Hi, my name is Katrina and I'm the recruiter here at VCOM Solutions. Our company is just over 130 people and I use ClearCompany daily, so I give it a five out of five. So before ClearCompany, we were using iSim's talent platform and it wasn't working for us because it wasn't as in-depth as ClearCompany. So ultimately ClearCompany is much more than a talent management system. It allows us to get employees into our company as candidates, and then once they are employees, we use it as a performance management system as well. So it provides a lot more depth and is super user-friendly. So it took some time and research for our recruiting and talent management team to decide on ClearCompany, but first and foremost it was the support that we had. So from the moment we signed up with them, we had an implementation manager, a great worksheet that we worked through to get it across the finish line. And that team was super supportive all the way until they handed us off into the customer success manager that we worked with. In addition to their awesome team from set up to the support we have now, the support team is super easy to access and always helps with the questions we have and with the improvement requests that we also have. I also think it's just super user-friendly. Visually, it's appealing getting an applicant from the moment they apply all the way across the finish line to hire, super easy and streamlined and I get to train people on it daily. So to show them around, how to leave notes and comments is super awesome and I think it's just been a big change from the platform we had before and the amount of depth that it provides from opening a new requisition, all the information we can see on a candidate profile. And yeah, it's the people in the platform overall that really made us choose it. It was really seamless getting started with ClearCompany. We had the benefit of 2020 on our side, not that everyone sees that as a positive, but it allowed us to take a pause on recruiting and really dive in deep with the platform. But we did have an implementation team and manager that we met with almost weekly and an active Excel document that showed where we were in the step of each process that we had to complete. And they were really easy to talk through with any questions that we had. So the setup was really great and the support that we had was even better and that allowed my partner and I who set this up to really dive in deep and understand the platform from the initial phases. If you're considering ClearCompany as a platform, I definitely recommend that you should go for it. As mentioned previously, their support team, all the way from implementation to customer success and support that you have while utilizing the platform is above and beyond. They have a lot of great resources online and I know myself and my colleague have also been a big proponent and talked to people who are considering the platform before. So that's something that you can consider reaching out to the company and seeing if you can get a firsthand experience. Something I wish we knew going in was just that the implementation is in depth, but it will take a little bit of effort on your side. So just know that there is a lot of involvement from the jump, but the more that you're involved, the easier it is to really understand how seamless the platform can be. And as someone who uses it daily, I can tell you that once you pick it up, you're going to know it like the back of your hand.
Tyrone C.: Hello, my name is Tyrone. I am an ILS analyst. I write ELMO number five for more reviews, click below. I use ELMO every day to check on HR statuses and work reports and upcoming interviews with staff members. I like to use ELMO as it's got a really good user interface. It provides me with notifications with my staff members and ensures that my tasks are completed on time. I think ELMO could improve on some of the functions and buttons or adding more processes to make it easier to communicate to your team members.
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ClearCompany
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