# Compare Waystar vs EZClaim 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Waystar and EZClaim based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/45512-106348/ZirMed-vs-EZClaim-Medical-Billing

---

# Waystar vs EZClaim Features and Cost Comparison

Last updated May 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WaystarEZClaim2/4 selected

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

[## Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

KH

CF

Based on [207 reviews](#user-reviews)

Positive

187

Neutral

8

Negative

12

[## EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [128 reviews](#user-reviews)

Positive

118

Neutral

9

Negative

1

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 1,912 reviews from medical billing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Not enough reviews

Feature ratings

HIPAA Compliant

4.9

Charting

\--

Billing & Invoicing

4.4

Claims Management

4.5

Appointment Management

NA

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.6

Charting

NA

Billing & Invoicing

4.6

Claims Management

4.4

Appointment Management

4.3

User satisfaction

User satisfaction

4.4

User reviews[207](https://www.capterra.com/p/45512/ZirMed/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

User satisfaction

4.5

User reviews[128](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$199Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses of all sizes, a medical practice solution that helps verify patient eligibility, delivery deduction information, analyze agency performances, and more.

Best for

EZClaim Medical Billing Software is a user-friendly, cost-effective medical billing system with a robust credit card processing option for the small-to-medium size offices.

## User reviews

Pros & cons

KH

Kristin H.

Owner

> "I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627)

DL

Dawn L.

Practice Administrator

> "You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053829)

VR

Verified Reviewer

Director of Operations

> "They are the first Clearinghouse I have ever used but all in all, between their reports, automations, reports, and..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479)

BN

Betty N.

Clinic Director

> "Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

BN

Betty N.

Clinic Director

> "There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

DM

Danielle M.

Revenue cycle manager

> "My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053239)

TU

Taylor U.

Surgery Coordinator

> "The convivence of being able to take a patient's payment, it is super easy to set up patient payment plans, collect..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762354)

KH

Kristin H.

Owner

> "The biggest issue I have is that they archive claims and remits after 2 years."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627)

KH

Kristin H.

Owner

> "They have great customer support."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627)

VR

Verified Reviewer

Director of Operations

> "Support cases are often hard to solve with several steps involved and sometimes cases being closed before full resolution"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479)

AA

Amanda A.

Pas

> "I liked everything being easily accessible and able to be viewed and had most insurances"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6660059)

BN

Betty N.

Clinic Director

> "Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

MC

Megan C.

Patient Service Representative

> "Super easy and quick, helps the check in process be more smooth"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762356)

BN

Betty N.

Clinic Director

> "They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

VT

Vicki T.

Practice Manager

> "Denials are now clearly marked, customer service is professional and knowledgeable, additional features like appeal..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3565655)

IM

Irina M.

Managing Partner

> "After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187)

CB

Crystal B.

MEDICAL RECORDS TECHNICIAN

> "I love the ease of use and how quickly I receive results."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6804909)

IM

Irina M.

Managing Partner

> "The contract would need to be terminated and they would refund everything."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187)

LG

Lauren G.

office manager

> "Hands down the BEST clearinghouse we have found yet!"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6710685)

JM

Jamie M.

A/R

> "They really don't seem to care that there are timely filing restraints on hospices to submit claims."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___4886169)

JB

Jeanie B.

Billing Coordinator

> "I really like how simple it is to navigate the site and appreciate the links that are available when I need help..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845131)

AG

Addie G.

Payment posting supervisor

> "too many search filters and sometimes it can break thigs down to much and I am looking for mass findings."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746)

SC

Sheila C.

Billing Manager

> "It has a lot of options to run Revenue Cycle reports, and it has improved our collections tremendously."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003)

AW

Annie W.

Collection Specialist

> "I have no dislike about the software. When there are issues with the software we are immediately notified. When..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3848095)

NM

Nadine M.

Supervisor

> "They get our invoices out in a timely manner and the address issues tool is super helpful for us."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199)

MT

Michele T.

Billing Specialist

> "Customer service takes to long to respond to tickets and are bad about closes them out before the client says the..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178)

SC

Sheila C.

Billing Manager

> "It is simple to use to run insurance verification, making the software useful not only to the billers, but also to other..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003)

AP

Aramay P.

Billing Assitant

> "sometimes it does not pull up the correct information about a patient."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845065)

PB

Poncey B.

Billing Database Administrator

> "This software is a great tool to process claims and do claims corrections in the same place."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426)

CO

Cindy O.

Technology Integration Analyst

> "We have reached out multiple times with questions on our invoices with no response."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335)

NU

Niki U.

Front Office / Pre-Op

> "I use this to verify insurance and I feel like its so easy and quick and gives me all the information I need."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572)

GK

Gina K.

Billing and Accounts Receivable Director

> "clearly lacks the initiative to set a higher standard of customer service which allows critical issues and problems to..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715)

RR

Renee R.

Manager

> "Easy to navigate the site and pages."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6029515)

SC

Sheila C.

Billing Manager

> "The only negative aspect that I see is that lately their customer support is lacking resources."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003)

AK

Anna K.

BIller

> "It is helpful to find claims that have proof of timely submission to insurance."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556694)

SJ

Sue J.

Certified Medical Biller

> "I think it's very hard to sign up new Payers in the the account tab."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556568)

GO

Glenda O.

AR

> "The billing feature and claims follow up has been a great tool for our team."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274)

CO

Cindy O.

Technology Integration Analyst

> "Our account representative insists this is not their place to assist with invoices."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335)

RM

Ruth M.

manager

> "The system is great for medical billing and never gives us any problems"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795)

RM

Ruth M.

manager

> "When ever I call in for help I feel that it is hard to speak with the correct person that can help me."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795)

JS

Jessie S.

COO

> "Its features are robust and we have very limited issues with Waystar."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845833)

PR

Paul R.

Business Analyst

> "The integration of eSolutions was a flop."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3549995)

JR

Johanna R.

AR Specialist

> "The claims are processed faster than other EDI Clearinghouses."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3563424)

DG

Dawn G.

Biller

> "At this moment I can't think of anything that may need to be improved, at least for what I use Waystar for."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845400)

AG

Addie G.

Payment posting supervisor

> "easy to use, able to be used for billing, AR and Payment posting."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746)

CP

Cheryl P.

Prior Authorization

> "too bad you can't see many things at once you have to change area s"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845164)

NU

Niki U.

Front Office / Pre-Op

> "I love it, I think its so easy to use and gives more detailed information over other sites we need to use."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572)

GO

Glenda O.

AR

> "I was not part of the process of installation of this software."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274)

LP

Lori P.

Intake coordinator

> "It is easy to use and helps to verify insurance for our service"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3540854)

DH

Donna H.

Consultant

> "So, when you call they don't understand the issue. "

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3544069)

NM

Nadine M.

Supervisor

> "Waystar is easy to use and keeps a bulk of our records in one place and searching for them is quick and easy."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199)

GK

Gina K.

Billing and Accounts Receivable Director

> "There is a failure to fix problems in a timely manner."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715)

TP

Tiffany P.

Client Care Supervisor

> "I do like that you don't have to enter CVC code."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845165)

VL

Valerie L.

Owner

> "Customer service is horrible. "

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3303168)

SP

Susan P.

Insurance collections

> "No surprises, easy to access, I can check for multiple information easily."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3562963)

TG

Todd G.

Office Manager

> "The customer service is tier biggest flaw in my opinion."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2827321)

[View Reviews](https://www.capterra.com/p/45512/ZirMed/reviews/)

HH

Heather H.

Medical Billing Specialist and company president

> "Using spreadsheet style "cells" throughout the program you can easily search for items, or edit bulk items in just a few..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

Onel M.

OWNER, MLS, BSc, CPC

> "The layout is straightforward, the functions are clearly labeled, and the learning curve is minimal, which helps clients..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

HM

Heather M.

PM

> "It is frustrating as the administrator that I cannot reset the passwords for my staff, especially given that we have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

Jackson B.

Contracts Manager

> "Overall, EZClaim is very helpful for billing our so-called "standard" claims, but it presents challenges around..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

HM

Heather M.

PM

> "Cannot hide/remove fields that do not apply to our practice. That a claim does not open to the date field and to the POS..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

HM

Heather M.

PM

> "I That it is now a cloud based service and I do not have to be onsite to access the database as I work in a different..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

DM

Denise M.

Senior Controller

> "This results in large distortion of unpaid claims and make Accounts Receivable management very difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

MH

Megan H.

Utilization and Billing Specialist

> "I also really love the responsiveness of the help team. When I ran into a big problem I couldn't figure out, I got to have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

LN

Leslie N.

Office Manager

> "You have to reset your password quarterly and some computers don’t allow the easy reset so you have to call for help."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101297)

Cameron F.

Director of Operations

> "From navigating billing, payments, and even addressing support tickets, the whole team has been great and supportive"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

Jackson B.

Contracts Manager

> "The overall design is a bit dated and the exported reports are formatted in a challenging way to make useful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

MH

Megan H.

Utilization and Billing Specialist

> "I also like that I am able to leave myself detailed notes to refer to in each claim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

KP

Krystin P.

Revenue Cycle Coordinator

> "Wish there were more options on formatting statements, the info can appear all smushed together."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7118567)

Elena S.

Billing nanager

> "Real live eligibility with Trizetto combination is a great tol to speed up the billing process."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101443)

MS

Maggie S.

Office Manager

> "It can be frustrating having to add the last four digits of the nine digit zip code."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

BK

Beth K.

Controller

> "We are easily able to load our data into the system from our EMR."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101271)

Onel M.

OWNER, MLS, BSc, CPC

> "That mindset weakens trust, damages long‑term relationships, and ultimately harms the organization’s reputation."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

TM

Tina M.

Biller

> "I use it for several different providers and it has exactly what I need for my crazy work life."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101388)

EK

Elena K.

Billing Specialist

> "It can be a little difficult to find the right report and include the correct information on it."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7106306)

Cameron F.

Director of Operations

> "Its ability to integrate and communicate with other software systems has been especially valuable."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

JC

Jennifer C.

Operations Manager

> "It was something that our IT department is unable to do, so I replied to the same "open" ticket, and received no response."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7119543)

VR

Verified Reviewer

Systems Engineer

> "Our system is hosted by EZClaim and we've never had to deal with an outage from EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101433)

WS

Wylon S.

Billing Manager

> "Resetting remote passwords without support is difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101572)

AC

Alisha C.

Owner

> "I have used multiple billing software and this has an easy flow for insurance collections."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101548)

Onel M.

OWNER, MLS, BSc, CPC

> "At times, there can be a delayed response when urgent help is needed."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

Hanli V.

President

> "I love how detailed the software is and covers everything we need from an RCM standpoint."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101299)

YY

Yury Y.

Billing

> "Inability to access or slowness are often reported by the users."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

MC

Michael C.

President

> "They have grown with us and their platform is easily one of the best deals in the medical billing space."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101426)

MS

Melanie S.

Billing Director

> "It is hard to set up a report to get the exact information needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

SF

Shanetrice F.

MEDICAL BILLER, CODER, PCT MANAGER

> "The system emphasizes ease of use and affordability over advanced automation and high-level analytics."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7113801)

HM

Heather M.

PM

> "Cannot build custom reports."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Easy to use, useful and easy to understand reports, patient bill pay option now available, patient statement options"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

Onel M.

OWNER, MLS, BSc, CPC

> "Progress cannot happen when the approach is “take it or leave it.”"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

MT

Melinda T.

Office Manager

> "Everyone that has helped was very patient, and walked us through slowly to help us understand. Whenever I needed help, it..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

HM

Heather M.

PM

> "Cannot have two instances open at once."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

JC

Jeanette C.

Billing Specialist

> "They are always pleasant and friendly. If resolving my issues was going to take longer than expected they aways kept me..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101483)

MT

Melinda T.

Office Manager

> "After our system crashed we needed help. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

KH

Kristin H.

Owner

> "I have been using ezClaim for about 5 years and haven't seen a software since that I think is better; and I have been on..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101738)

JN

Joanne N.

Bookkeeper and Medical Billing Manager

> "Expressed my concerns although same issues occurred again."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102289)

YY

Yury Y.

Billing

> "Software features fit our, and our clients' needs. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

CHERIE F.

ADMINISTRATOR

> "I guess for me, it was time consuming in the very beginning. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

WL

William L.

Accountant

> "Claim processing is simple and reporting is exactly as needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7109642)

MS

Melanie S.

Billing Director

> "Reports - not as user friendly. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

MS

Melanie S.

Billing Director

> "For the most part, EZClaim is easy to use. If there is an issue, tickets are dealt with in a timely manner."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The program takes a lot more training and use for a new user to be able to be confident in using the system because it is..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

VR

Verified Reviewer

Office Manager

> "Onboarding team helped our team get set up and ensured everything was running smooth."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101444)

GR

Giovanna R.

LCSW-R, Sole Proprietor, Owner

> "Integrating the EZClaim billing software with the EZClaim Scheduler, EZClaim Reminder Call, and the EZClaim BillFlash..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2807543)

CHERIE F.

ADMINISTRATOR

> "It is user friendly for sure. If you know how to use Windows, then you can teach yourself EZClaim! "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

DM

David M.

Chief Operating Officer

> "For example, we use Practice Fusion with EZClaim, but the products are not seamlessly integrated and does create some work..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

KO

Karina O.

Senior Billing and Collections Specialist

> "overall experience is 7/8/10. if the suggestions I gave were updated than definitely could make it a 8.3/10."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

DM

David M.

Chief Operating Officer

> "The only other thing I would mention is that there is no weekend or after hour support, which can be frustrating when we..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

DM

Denise M.

Senior Controller

> "Reports are good as long as the imports are succesful"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The process of switching from Ezclaim Advanced to Ezclaim Premier for our business was much more complicated and time..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

MP

Mary P.

Office Manager

> "The IT department is very professional, personal and helpful when I have any issues with EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101290)

JM

Jana M.

Director of Client Services

> "You cannot use a CSV upload to add many patients at a time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741531)

BK

Brandi K.

CEO

> "The claims are easy to edit and go out smoothly most of the time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101274)

DM

David M.

Chief Operating Officer

> "The thing that I like least about EZClaim is its lack of integration with some of the practice management/emr softwares. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

JB

Jody B.

RN, Office Manager

> "EZClaim is easy to install and integrates well with our EMR. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103832)

AA

Alicia A.

Owner

> "We get reminders in NextStep but they do not translate to the scheduler. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764526)

MS

Maggie S.

Office Manager

> "The customization and ease of use has been extremely helpful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

JT

Jessica T.

Billing Specialist

> "Unable to tell how and why claims are denied."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2746896)

HH

Heather H.

Medical Billing Specialist and company president

> "Absolutely the best customer service of any software I've ever used, excellent training and tech support."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

ER

Elizabeth R.

Owner

> "Some problems accessing the program with in the last year."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2754916)

KO

Karina O.

Senior Billing and Collections Specialist

> "Very user friendly for what needs to be done for a small company."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

LT

Linda T.

President

> "They were patient with this non-computer person and never thought any question, as dumb or repeated was a bad one. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741457)

AJ

Alexis J.

Director

> "Customer support has been responsive when we have needed assistance."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101515)

NB

Nicole B.

VP

> "you took something that was easy to use and made it so complicated ."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764493)

[View Reviews](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

## User interface

4.44 (207)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)

4.52 (128)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Waystar

22/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/45512/ZirMed/#features)

EZClaim

Top features

26/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#features)

### Recognition

Waystar is recognized as a top-rated tool in 2 Capterra Shortlist reports

EZClaim is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Waystar

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EZClaim

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Waystar

-   By Waystar
-   Located in United States
-   Founded in 1999

EZClaim

-   By EZClaim
-   Located in United States
-   Founded in 1997

## Popular Comparisons

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/45512-129169/ZirMed-vs-Tebra)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

$199/month

Price

Contact vendor for pricing

4.4

Features

3.8

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/106348-129169/EZClaim-Medical-Billing-vs-Tebra)

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

4.4

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/45512-195467/ZirMed-vs-Care-Patron)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$199/month

Price

$0

4.4

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/106348-195467/EZClaim-Medical-Billing-vs-Care-Patron)

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.4

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/45512-98735/ZirMed-vs-athenaOne)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$199/month

Price

$54/month

4.4

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/106348-178984/EZClaim-Medical-Billing-vs-Jane-App)

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/45512-124590/ZirMed-vs-EMA)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

$199/month

Price

Contact vendor for pricing

4.4

Features

3.8

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-106348/athenaOne-vs-EZClaim-Medical-Billing)

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Contact vendor for pricing

Price

$54/month

4.4

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/45512-178984/ZirMed-vs-Jane-App)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

$199/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/106348-124590/EZClaim-Medical-Billing-vs-EMA)

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

vs

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Contact vendor for pricing

Price

$300

4.4

Features

3.9

4.4

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-45512/NextGen-Ambulatory-EHR-vs-ZirMed)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

$199/month

Price

$300

4.4

Features

3.9

4.6

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-106348/NextGen-Ambulatory-EHR-vs-EZClaim-Medical-Billing)