# Compare Waystar vs RXNT 2026 | Capterra > Unsure of what to choose? Check Capterra to compare RXNT and Waystar based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/45512-110018/ZirMed-vs-rxnt --- # RXNT vs Waystar Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RXNTWaystar2/4 selected [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) [## RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $29.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment KC Based on [498 reviews](#user-reviews) Positive 428 Neutral 31 Negative 39 [## Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment KH Based on [207 reviews](#user-reviews) Positive 187 Neutral 8 Negative 12 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,912 reviews from medical billing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit High performer Feature ratings HIPAA Compliant 4.8 Charting 4.1 Billing & Invoicing 3.9 Claims Management 4.0 Appointment Management 3.8 63%Fit Missing features Not enough reviews Feature ratings HIPAA Compliant 4.9 Charting \-- Billing & Invoicing 4.4 Claims Management 4.5 Appointment Management NA User satisfaction User satisfaction 4.3 User reviews[498](https://www.capterra.com/p/110018/rxnt/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.2 User satisfaction 4.4 User reviews[207](https://www.capterra.com/p/45512/ZirMed/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from $29Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States. Best for Designed for businesses of all sizes, a medical practice solution that helps verify patient eligibility, delivery deduction information, analyze agency performances, and more. ## User reviews Pros & cons KC Keisha C. Clinical Manager > "It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179) JF Jane F. psychiatrist > "Used it for years without a problem, but since they're been changing things to increase their cyber security, there's been..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) VR Verified Reviewer PMHNP > "I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553) JR Julie R. Physician > "Finally, I would describe the software as being glitchy requiring the practitioner to log out and log back in." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7149245) JL John L. Psychiatrist > "I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) TA Tea A. Physician > "does not have option to record consultation, it can be done only from phone and very poor futures and takes too long," [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7031837) CD Chris D. Owner > "RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) JH Julie H. Family Resource Coordinator and Autism Referral Navigator > "Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6325684) GH Gretchen H. Nurse practitioner > "just beginning but training with \[sensitive content hidden\] has been very helpful and supportive, choosing multiple encounters..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7073749) BL Ben L. Nurse practitioner > "There are certain things that guy can't do on the mobile version that only the desktop works." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615) GG Greg G. Optometrist > "RXNT works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6471305) JF Jane F. psychiatrist > "I've been calling since thursday (it's monday now) and I've had zero response. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) AS AMY S. Intake coordinator > "RXNT is making my job more efficient and saves me a lot of time for other tasks." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) KC Keisha C. Clinical Manager > "It wasn't as seamless to navigate the patient management portal." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179) AS AMY S. Intake coordinator > "Being able to take payments without going to another site is very time saving. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) CD Chris D. Owner > "There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became annoying." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) SH Stacy H. RN > "It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) JM Jorge M. Medical director > "The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of their..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5062916) JM John M. Physician > "From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) HM Hinmoy M. Regional Medical Officer > "The e-consent can be tricky, if you press the wrong button it deletes the patient. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6373258) LA Lisa A. PMHNP > "Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070) BS Britany S. Owner, APRN > "Patients are more often than not not able to register for their portal or fill out paperwork." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) JL John L. Psychiatrist > "The scheduling module is a breeze, adding patients to the schedule is straightforward." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) BS Britany S. Owner, APRN > "I have been using this software for over a year for my practice and they still have not been able to get it fully setup for me." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) AS AMY S. Intake coordinator > "RXNT has made my job much easier and streamlined." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) SH Stacy H. RN > "With any new system and never have seen the screens before, it was a bit overwhelming." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) JL John L. Psychiatrist > "The module I use the most and like the best is the eprescription, including controlled substances." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) Marino M. Psychiatrist > "I travel a lot and the control system that they have now does not work for me" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593) VR Verified Reviewer PMHNP > "I have used RXNT for close to 8 years and it is my favorite prescription platform." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553) EF ELyse F. Executive Director > "It can be very confusing if you do not have information entered clearly and correctly for your patient" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289) LA Lisa A. PMHNP > "The customer service team is also very responsive, which makes a big difference." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070) AM Angela M. RN clinical director > "the code does not always work for log in access." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6425129) MH Michelle H. RN > "Ease of usage, user friendly, helps with workflow, easy to e-prescribing." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7057083) PW Portia W. clinical manager > "times out if staff does not use within a certain time frame" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6652430) KB Kevin B. Optometrist > "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7043827) Marino M. Psychiatrist > "They suspended the service without previous notice affecting my patients and not because me." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593) KM Karen M. Billing Specialist > "It is very time saving for the backend biller and payment poster." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7024907) PD Peter D. physician > "It strikes me as irresponsible if a business can be called irresponsible. And they are I the health care business." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6626133) SH Stacy H. RN > "Overall, this has a good system for us after learning how to effectively use it and working out the kinks in the beginning." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) JM John M. Physician > "The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program,..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) BM Brandon M. Medical Assistant > "Our clinic runs smoothly thanks to RXNT." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7025132) CA Corinne A. Medical Director > "Also, when the sales representative discussed the products, they did not mention anything about the 14 month commitment to..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552) TO Tim O. Chemical Dependency Counselor > "Patient records are easily accessible. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7009385) LB Lori B. Owner, Nurse practitioner > "The number of clicks to do anything is a definite time suck. And few of my patients are able to easily get into the patient..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4944739) TF Theresa F. Credentialing Manager > "The reports are easy to run, and we will be learning new ones once the other modules are purchased." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922) JS Jesse S. Physician > "From the start it was clunky, pt feedback on the experience signing up was terrible." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___6536080) JL John L. Psychiatrist > "I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) JK John K. Psychiatrist > "I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I was..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5057661) JH John H. Hospice Physician > "I use RXNT daily and rarely have problems." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7022609) CA Corinne A. Medical Director > "They frequently have notifications for “outages” it is a really laborious process to set up trainings or get any kind of..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552) MS MARTHA S. physician > "There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477) BS Britany S. Owner, APRN > "Doesn't work for patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) MS MARTHA S. physician > "The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477) EP ELI P. ED > "We were unable to use the system as to which it helps us prescribe medication to our hospice patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6047946) JF Jane F. psychiatrist > "The program is very straight forward and intuitive." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) GZ Gene Z. Physician > "Can not loft template." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6405749) YM Yuhura M. Director of Clinical Services > "I appreciate the fact that other pharmacies are easily accessible as an option for narcotics." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6537369) BJ Bayan J. Physician > "Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484) TF Theresa F. Credentialing Manager > "I like the ease of scheduling and patient follow up." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922) BS Britany S. Owner, APRN > "I am in the process of switching now and wish I would have never started with this company in the first place." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) JL John L. Psychiatrist > "It worked flawlessly even while oversees on vacation." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) CO Carolina O. Medical Assistant > "loading time for somethings are slow" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394) SN Sam N. CEO > "Very good integration between EJR and PM" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442) SN Sarah N. FNP > "They are frequently glitchy, with error messaged, unable to address issues, wait time for resolution is days to weeks, I am still..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238) MH Michella H. CNM > "It appears that security is fine." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) BJ Bayan J. Physician > "The version I'm using did not connect directly with my electronic health record." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484) EF ELyse F. Executive Director > "My overall experience is this is a very helpful tool for our agency to use as a hospice. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289) TG Tara G. MD > "No care on the part of the support team, still has not been resolved in over a month, leading my practice to find another..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4124337) KL Kim L. Nurse Practitioner > "I love the templates for charting which gives me access to the diversity of my patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410) LT Lauren T. Med director > "Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002) ZS Zaporia S. Nurse Practitioner > "Easy, fast and it integrates with my charting system" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6338433) MD Mamadou D. Medical provider > "They will lock you in a 1 year contract without telling you until you try to cancel." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4820592) RH Rachel H. PMHNP > "RXNT is safe and secure, yet still easy to use after setup. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7004323) KL Kim L. Nurse Practitioner > "The billing portion was complicated but I no longer use that feature." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410) CO Carolina O. Medical Assistant > "the layout of the page is neat and efficient." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394) LT Lauren T. Med director > "Poor to mediocre at best due to the delays in functionality." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002) MH Michella H. CNM > "I really do love the controlled substance process." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) HL Holly L. aprn > "Issues with billing that are difficult to navigate" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5034884) MH Michella H. CNM > "The customer support is great." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) SN Sarah N. FNP > "It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close ticket..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238) [View Reviews](https://www.capterra.com/p/110018/rxnt/reviews/) Kristin H. owner > "I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) DL Dawn L. Practice Administrator > "You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053829) VR Verified Reviewer COO > "They are the first Clearinghouse I have ever used but all in all, between their reports, automations, reports, and..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) BN Betty N. Clinic Director > "Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) BN Betty N. Clinic Director > "There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) DM Danielle M. Revenue cycle manager > "My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053239) TU Taylor U. Surgery Coordinator > "The convivence of being able to take a patient's payment, it is super easy to set up patient payment plans, collect..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762354) Kristin H. owner > "The biggest issue I have is that they archive claims and remits after 2 years." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) Kristin H. owner > "They have great customer support." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) VR Verified Reviewer COO > "Support cases are often hard to solve with several steps involved and sometimes cases being closed before full resolution" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) AA Amanda A. Pas > "I liked everything being easily accessible and able to be viewed and had most insurances" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6660059) BN Betty N. Clinic Director > "Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) MC Megan C. Patient Service Representative > "Super easy and quick, helps the check in process be more smooth" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762356) BN Betty N. Clinic Director > "They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) VT Vicki T. Practice Manager > "Denials are now clearly marked, customer service is professional and knowledgeable, additional features like appeal..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3565655) IM Irina M. Managing Partner > "After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) CB Crystal B. MEDICAL RECORDS TECHNICIAN > "I love the ease of use and how quickly I receive results." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6804909) IM Irina M. Managing Partner > "The contract would need to be terminated and they would refund everything." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) LG Lauren G. office manager > "Hands down the BEST clearinghouse we have found yet!" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6710685) JM Jamie M. A/R > "They really don't seem to care that there are timely filing restraints on hospices to submit claims." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___4886169) JB Jeanie B. Billing Coordinator > "I really like how simple it is to navigate the site and appreciate the links that are available when I need help..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845131) AG Addie G. Payment posting supervisor > "too many search filters and sometimes it can break thigs down to much and I am looking for mass findings." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) SC Sheila C. Billing Manager > "It has a lot of options to run Revenue Cycle reports, and it has improved our collections tremendously." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AW Annie W. Collection Specialist > "I have no dislike about the software. When there are issues with the software we are immediately notified. When..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3848095) NM Nadine M. Supervisor > "They get our invoices out in a timely manner and the address issues tool is super helpful for us." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) MT Michele T. Billing Specialist > "Customer service takes to long to respond to tickets and are bad about closes them out before the client says the..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178) SC Sheila C. Billing Manager > "It is simple to use to run insurance verification, making the software useful not only to the billers, but also to other..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AP Aramay P. Billing Assitant > "sometimes it does not pull up the correct information about a patient." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845065) PB Poncey B. Billing Database Administrator > "This software is a great tool to process claims and do claims corrections in the same place." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426) CO Cindy O. Technology Integration Analyst > "We have reached out multiple times with questions on our invoices with no response." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) NU Niki U. Front Office / Pre-Op > "I use this to verify insurance and I feel like its so easy and quick and gives me all the information I need." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) GK Gina K. Billing and Accounts Receivable Director > "clearly lacks the initiative to set a higher standard of customer service which allows critical issues and problems to..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) RR Renee R. Manager > "Easy to navigate the site and pages." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6029515) SC Sheila C. Billing Manager > "The only negative aspect that I see is that lately their customer support is lacking resources." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AK Anna K. BIller > "It is helpful to find claims that have proof of timely submission to insurance." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556694) SJ Sue J. Certified Medical Biller > "I think it's very hard to sign up new Payers in the the account tab." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556568) GO Glenda O. AR > "The billing feature and claims follow up has been a great tool for our team." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) CO Cindy O. Technology Integration Analyst > "Our account representative insists this is not their place to assist with invoices." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) RM Ruth M. manager > "The system is great for medical billing and never gives us any problems" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) RM Ruth M. manager > "When ever I call in for help I feel that it is hard to speak with the correct person that can help me." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) JS Jessie S. COO > "Its features are robust and we have very limited issues with Waystar." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845833) PR Paul R. Business Analyst > "The integration of eSolutions was a flop." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3549995) JR Johanna R. AR Specialist > "The claims are processed faster than other EDI Clearinghouses." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3563424) DG Dawn G. Biller > "At this moment I can't think of anything that may need to be improved, at least for what I use Waystar for." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845400) AG Addie G. Payment posting supervisor > "easy to use, able to be used for billing, AR and Payment posting." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) CP Cheryl P. Prior Authorization > "too bad you can't see many things at once you have to change area s" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845164) NU Niki U. Front Office / Pre-Op > "I love it, I think its so easy to use and gives more detailed information over other sites we need to use." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) GO Glenda O. AR > "I was not part of the process of installation of this software." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) LP Lori P. Intake coordinator > "It is easy to use and helps to verify insurance for our service" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3540854) DH Donna H. Consultant > "So, when you call they don't understand the issue. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3544069) NM Nadine M. Supervisor > "Waystar is easy to use and keeps a bulk of our records in one place and searching for them is quick and easy." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) GK Gina K. Billing and Accounts Receivable Director > "There is a failure to fix problems in a timely manner." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) TP Tiffany P. Client Care Supervisor > "I do like that you don't have to enter CVC code." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845165) VL Valerie L. Owner > "Customer service is horrible. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3303168) SP Susan P. Insurance collections > "No surprises, easy to access, I can check for multiple information easily." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3562963) TG Todd G. Office Manager > "The customer service is tier biggest flaw in my opinion." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2827321) [View Reviews](https://www.capterra.com/p/45512/ZirMed/reviews/) ## User interface 4.30 (498) 4.44 (207) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features RXNT Top features 40/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/110018/rxnt/#features) Waystar 22/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/45512/ZirMed/#features) ### Recognition RXNT is recognized as a top-rated tool in 5 Capterra Shortlist reports Waystar is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support RXNT Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Waystar Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RXNT - By RXNT - Located in United States - Founded in 1999 Waystar - By Waystar - Located in United States - Founded in 1999 ## 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