# Compare Waystar vs eClinicalWorks 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Waystar and eClinicalWorks based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/45512-120360/ZirMed-vs-eClinicalWorks --- # Waystar vs eClinicalWorks Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WaystareClinicalWorks2/4 selected [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) [## Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment KH Based on [207 reviews](#user-reviews) Positive 187 Neutral 8 Negative 12 [## eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Starting Price $449.00/month Value-for-Money 3 Functionality 3.4 Ease of Use 3.3 Customer Service 2.8 Reviews Sentiment Based on [396 reviews](#user-reviews) Positive 213 Neutral 61 Negative 122 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,912 reviews from medical billing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Not enough reviews Feature ratings HIPAA Compliant 4.9 Charting \-- Billing & Invoicing 4.4 Claims Management 4.5 Appointment Management NA 67%Fit Missing features Feature ratings HIPAA Compliant 4.2 Charting 3.4 Billing & Invoicing NA Claims Management 3.5 Appointment Management 4.3 User satisfaction User satisfaction 4.4 User reviews[207](https://www.capterra.com/p/45512/ZirMed/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 User satisfaction 3.3 User reviews[396](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Ease of use 3.3 Functionality 3.4 Value for money 3.0 Customer support 2.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $449Per User, Per Month - Free version - Free trial Best for Best for Designed for businesses of all sizes, a medical practice solution that helps verify patient eligibility, delivery deduction information, analyze agency performances, and more. Best for We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties. ## User reviews Pros & cons Kristin H. owner > "I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) DL Dawn L. Practice Administrator > "You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053829) VR Verified Reviewer COO > "They are the first Clearinghouse I have ever used but all in all, between their reports, automations, reports, and..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) BN Betty N. Clinic Director > "Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) BN Betty N. Clinic Director > "There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) DM Danielle M. Revenue cycle manager > "My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053239) TU Taylor U. Surgery Coordinator > "The convivence of being able to take a patient's payment, it is super easy to set up patient payment plans, collect..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762354) Kristin H. owner > "The biggest issue I have is that they archive claims and remits after 2 years." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) Kristin H. owner > "They have great customer support." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) VR Verified Reviewer COO > "Support cases are often hard to solve with several steps involved and sometimes cases being closed before full resolution" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) AA Amanda A. Pas > "I liked everything being easily accessible and able to be viewed and had most insurances" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6660059) BN Betty N. Clinic Director > "Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) MC Megan C. Patient Service Representative > "Super easy and quick, helps the check in process be more smooth" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762356) BN Betty N. Clinic Director > "They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) VT Vicki T. Practice Manager > "Denials are now clearly marked, customer service is professional and knowledgeable, additional features like appeal..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3565655) IM Irina M. Managing Partner > "After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) CB Crystal B. MEDICAL RECORDS TECHNICIAN > "I love the ease of use and how quickly I receive results." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6804909) IM Irina M. Managing Partner > "The contract would need to be terminated and they would refund everything." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) LG Lauren G. office manager > "Hands down the BEST clearinghouse we have found yet!" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6710685) JM Jamie M. A/R > "They really don't seem to care that there are timely filing restraints on hospices to submit claims." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___4886169) JB Jeanie B. Billing Coordinator > "I really like how simple it is to navigate the site and appreciate the links that are available when I need help..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845131) AG Addie G. Payment posting supervisor > "too many search filters and sometimes it can break thigs down to much and I am looking for mass findings." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) SC Sheila C. Billing Manager > "It has a lot of options to run Revenue Cycle reports, and it has improved our collections tremendously." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AW Annie W. Collection Specialist > "I have no dislike about the software. When there are issues with the software we are immediately notified. When..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3848095) NM Nadine M. Supervisor > "They get our invoices out in a timely manner and the address issues tool is super helpful for us." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) MT Michele T. Billing Specialist > "Customer service takes to long to respond to tickets and are bad about closes them out before the client says the..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178) SC Sheila C. Billing Manager > "It is simple to use to run insurance verification, making the software useful not only to the billers, but also to other..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AP Aramay P. Billing Assitant > "sometimes it does not pull up the correct information about a patient." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845065) PB Poncey B. Billing Database Administrator > "This software is a great tool to process claims and do claims corrections in the same place." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426) CO Cindy O. Technology Integration Analyst > "We have reached out multiple times with questions on our invoices with no response." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) NU Niki U. Front Office / Pre-Op > "I use this to verify insurance and I feel like its so easy and quick and gives me all the information I need." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) GK Gina K. Billing and Accounts Receivable Director > "clearly lacks the initiative to set a higher standard of customer service which allows critical issues and problems to..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) RR Renee R. Manager > "Easy to navigate the site and pages." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6029515) SC Sheila C. Billing Manager > "The only negative aspect that I see is that lately their customer support is lacking resources." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AK Anna K. BIller > "It is helpful to find claims that have proof of timely submission to insurance." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556694) SJ Sue J. Certified Medical Biller > "I think it's very hard to sign up new Payers in the the account tab." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556568) GO Glenda O. AR > "The billing feature and claims follow up has been a great tool for our team." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) CO Cindy O. Technology Integration Analyst > "Our account representative insists this is not their place to assist with invoices." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) RM Ruth M. manager > "The system is great for medical billing and never gives us any problems" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) RM Ruth M. manager > "When ever I call in for help I feel that it is hard to speak with the correct person that can help me." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) JS Jessie S. COO > "Its features are robust and we have very limited issues with Waystar." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845833) PR Paul R. Business Analyst > "The integration of eSolutions was a flop." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3549995) JR Johanna R. AR Specialist > "The claims are processed faster than other EDI Clearinghouses." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3563424) DG Dawn G. Biller > "At this moment I can't think of anything that may need to be improved, at least for what I use Waystar for." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845400) AG Addie G. Payment posting supervisor > "easy to use, able to be used for billing, AR and Payment posting." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) CP Cheryl P. Prior Authorization > "too bad you can't see many things at once you have to change area s" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845164) NU Niki U. Front Office / Pre-Op > "I love it, I think its so easy to use and gives more detailed information over other sites we need to use." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) GO Glenda O. AR > "I was not part of the process of installation of this software." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) LP Lori P. Intake coordinator > "It is easy to use and helps to verify insurance for our service" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3540854) DH Donna H. Consultant > "So, when you call they don't understand the issue. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3544069) NM Nadine M. Supervisor > "Waystar is easy to use and keeps a bulk of our records in one place and searching for them is quick and easy." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) GK Gina K. Billing and Accounts Receivable Director > "There is a failure to fix problems in a timely manner." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) TP Tiffany P. Client Care Supervisor > "I do like that you don't have to enter CVC code." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845165) VL Valerie L. Owner > "Customer service is horrible. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3303168) SP Susan P. Insurance collections > "No surprises, easy to access, I can check for multiple information easily." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3562963) TG Todd G. Office Manager > "The customer service is tier biggest flaw in my opinion." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2827321) [View Reviews](https://www.capterra.com/p/45512/ZirMed/reviews/) VR Verified Reviewer Clinical Programs Manager > "The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) AH Aamr H. MD > "Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7007969) VR Verified Reviewer Office Manager > "There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7110121) TW Tabatha W. Nursing Supervisor > "Navigation can be challenging, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7079656) VR Verified Reviewer Owner > "it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Owner > "They charge per virtual visit, which means your bill is never the same." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Administrative Health Support > "I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7100952) JC Joe C. Physician Assistant > "The mobile app is a nightmare, dictation is slow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) SG Sally G. Customer Service Auditor > "I think it has big potential to be the best EHR tool out there, but they really need to upgrade the interface as well..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6831642) DL Dawn L. Practice Administrator > "We can't even run a decent no-show report, which is an industry standard report." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer An MBBS Student > "Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6765701) DL Dawn L. Practice Administrator > "Its Reporting functionality is dismal, at best. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer Owner > "It is easy to apply templates and charting in a way you prefer." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Clinical Programs Manager > "The system has a steep learning curve and can feel overwhelming at first." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) TL Theresa L. Medical Receptionist > "I love the color coding of different appointment types to keep the schedule organized." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) VR Verified Reviewer Owner > "They charge extra for everything, which makes it hard to grow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) CC Charles C. physician > "This EHR is absolutely fantastic in that it is guaranteed to give you that final push/motivation to leave medicine and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) TW Tiffany W. Office Manager > "The inability to send in office messages attached to a patient's chart." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6847844) CC Courtney C. Human resource manager > "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6800043) VR Verified Reviewer Owner > "For a small practice, it can be prohibitive and very draining." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) AE April E. Administrative Coordinator > "It gives you everything you need for your practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) JC Joe C. Physician Assistant > "I would describe ECW as being too "clicky."" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) AE April E. Administrative Coordinator > "The customer service is top notch and they are always a phone call away." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) DL Dawn L. Practice Administrator > "eClinical Works is an EHR, but not one of the best in my opinion. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) JR Joelle R. CCMAMAG > "I would highly recommend Eclinical for anyone looking for a simple EMR to manage a small practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) JR Joelle R. CCMAMAG > "However, for larger appointments, like procedures and IM ejections, etc. it was rather clunky and lacking in certain..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) EG Elizabeth G. Medical Assistant > "I liked how it was easy to learn when trained." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6833187) Douglas M. Physician > "Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) JR Joelle R. CCMAMAG > "Overall the system is fairly streamlined, simple and easy to navigate." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) Ella Hyeseung J. Nurse Practitioner > "It hinders rather than helps, with inefficiencies and usability issues that disrupt my workflow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) LA LeAnne A. Patient services representative > "It does help simplify things like documentation and keeping you inboxes up to date" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6239313) SD Sarah D. Account Manager > "Constant issues with connections for scripts, billing and other parts of the system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) CC Charles C. physician > "This is because the use of eCW is a soul crushing experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) VR Verified Reviewer Nurse > "I don’t think there is anything about this program that I like the least. If I had to pick something it would be not..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6811963) MT Maya T. MD > "However, Athena still gives me access to my patient files that I greatly appreciate. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5087872) SD Sarah D. Account Manager > "Surprise issues all the time - Change healthcare hack, MIPs reporting issues, etc." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) DC David C. owner > "Jane App has been affordable and upfront. Would recommend them." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6420028) Ella Hyeseung J. Nurse Practitioner > "Cons: Inefficient, repetitive work, poor workflow integration." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) MM Mohammed M. physician > "They are easy to use and convenient." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) Douglas M. Physician > "Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) TL Theresa L. Medical Receptionist > "It's easy to use and teach to new employees." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) Douglas M. Physician > "so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) FR Fahad R. AR specialist > "Its a greak EHR and PM application and with great features but there are too many features and it takes time to learn..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3607800) SD Sarah D. Account Manager > "Bad system, they tell you everything is in one but really, it's a frank stein system and you can't ever get anyone to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) AB Alexandra B. Billing Manager > "Thankfully they recently started to allow Inbox Health for statement management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4430958) MM Mohammed M. physician > "Difficult to locate notes and other encounters from previous visits" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) HM Henry M. CSR Supervisor > "it is friendly using and can get support" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6234612) CF Chris F. Director > "Hard to get the techs to understand your problem." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6847916) JM James M. IT Administrator > "The ability to self host is great to control the user experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3923923) AM Adam M. ARNP > "I have video of it taking more than 45 seconds to move from 1 screen to another in a patient chart, not even between..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5078385) JK Jennifer K. Physician > "I like that template customization is fairly easy and straightforward." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) AL Adrian L. Nurse > "Expensive and poor customer service and issues with connections" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6761964) JK Jennifer K. Physician > "This program might have been good when it was first developed." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) SS Satnam S. MD > "Switching over to ECW was the worst mistake I have ever made in my life." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7005700) ET Erin T. Social worker > "I like the colorful organized display of my doctors appointments and patient Info" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3350628) SD Sarah D. Account Manager > "Reporting in the system is no clear enough." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) NF Nazanin F. Physician > "It is fairly easy to schedule a patient and visualize the schedule both as a list as well as in blocks." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3033338) WS William S. Office manager > "Please do not use this electronic medical records system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) MR Maria R. Medical Assistant > "What I like the most about Eclinical is the ability to see all providers schedule and have the ability to add patients..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) RT Richard T. Pediatrician > "They make changes based on what helps them and ignore the needs of the doctors who use the program each and every day." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6001817) LD Leslie D. Front Desk > "I like to think of it as an all-in-one as it has so many wonderful features that are crucial in the medical management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3067010) BB Brandy B. Owner > "Then I never recieved a bill for APril and they never sent any information until it was considered in collection. When..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257) VR Verified Reviewer NP student > "The ability to choose and make templates is great, the auto populate features are helpful as well and copying and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2253055) WS William S. Owner > "I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) SI Scott I. Physician > "We see 500 patients a day, and use their program as best we can." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3004050) JS Justin S. Owner/ lead physician > "Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4964430) JM James M. Phleb Tech II > "easy to use and user friendly to all users" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4793382) JK Jennifer K. Physician > "The other problem is that they have so many different versions of the program and support keeps wanting us to use..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) HD Huong D. Office Manager > "It is helpful to be able to log conversations between employees or log your own notes pertaining to a subject but under..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2492053) FF Flora F. Manager > "We have an issue in our medical practice for a couple of weeks and its been next to impossible to get a hold of someone..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6052222) EB Erin B. RN > "I think what I liked most about this software was the strong user support resource." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) CC Charles C. physician > "I've used many EHRs over the years and this one is by FAR the absolute worst." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) MR Maria R. Medical Assistant > "My overall 3 years of experience with Elicnical is that is a great way to track all things for patients in one secure..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) WS William S. Owner > "Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) EB Erin B. RN > "This has made me appreciate a few things about eCW." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) WS William S. Owner > "I immediately stopped their ability to remove money from my account directly" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) VR Verified Reviewer Practice Manager > "ECW is easy to use, their customer support is unlike anything I have ever seen. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3504319) MM Mohammed M. physician > "Very difficult user interface" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) SM Stephen M. IT adminstrator > "Training to all clinical staff are quite easy" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2948009) WS William S. Office manager > "They are a scam, and extremely misleading." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) [View Reviews](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) ## User interface 4.44 (207) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) 3.31 (396) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Waystar Top features 22/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/45512/ZirMed/#features) eClinicalWorks 19/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/120360/eClinicalWorks/#features) ### Recognition Waystar is recognized as a top-rated tool in 2 Capterra Shortlist reports eClinicalWorks is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Waystar Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos eClinicalWorks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Waystar - By Waystar - Located in United States - Founded in 1999 eClinicalWorks - By eClinicalWorks - Located in United States - Founded in 1999 ## Popular Comparisons [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) Contact vendor for pricing Price $199/month 4.4 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/45512-106348/ZirMed-vs-EZClaim-Medical-Billing) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $449/month Price $49/month 3.4 Features 4.2 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-136876/eClinicalWorks-vs-Pediatric-Therapy-EMR) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/45512-129169/ZirMed-vs-Tebra) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $449/month Price $0 3.4 Features 4.3 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-195467/eClinicalWorks-vs-Care-Patron) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/45512-195467/ZirMed-vs-Care-Patron) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-124590/eClinicalWorks-vs-EMA) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/45512-98735/ZirMed-vs-athenaOne) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120360-122278/eClinicalWorks-vs-EpicCare-EMR) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/45512-124590/ZirMed-vs-EMA) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-180899/eClinicalWorks-vs-Alleva) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/45512-178984/ZirMed-vs-Jane-App) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 3.8 3.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120360-129169/eClinicalWorks-vs-Tebra)