# Compare Waystar vs Tebra 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Tebra and Waystar based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/45512-129169/ZirMed-vs-Tebra --- # Tebra vs Waystar Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TebraWaystar2/4 selected [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) [## Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 4.1 Customer Service 3.7 Reviews Sentiment FG Based on [1,362 reviews](#user-reviews) Positive 1,009 Neutral 108 Negative 245 [## Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment KH Based on [207 reviews](#user-reviews) Positive 187 Neutral 8 Negative 12 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,894 reviews from medical billing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit High performer Feature ratings HIPAA Compliant 4.4 Charting 3.7 Billing & Invoicing 3.9 Claims Management 3.6 Appointment Management 3.9 63%Fit Missing features Not enough reviews Feature ratings HIPAA Compliant 4.9 Charting \-- Billing & Invoicing 4.4 Claims Management 4.5 Appointment Management NA User satisfaction User satisfaction 3.9 User reviews[1,362](https://www.capterra.com/p/129169/Tebra/reviews/) Ease of use 4.1 Functionality 3.8 Value for money 3.6 Customer support 3.7 User satisfaction 4.4 User reviews[207](https://www.capterra.com/p/45512/ZirMed/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Tebra serves independent practices seeking an all-in-one platform to streamline operations, boost revenue, and improve patient care without added complexity. Best for Designed for businesses of all sizes, a medical practice solution that helps verify patient eligibility, delivery deduction information, analyze agency performances, and more. ## User reviews Pros & cons FG Freya G. Administrative Staff > "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing,..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7115688) AS Angela S. Billing > "The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7082366) EB Elise B. physician > "I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698) HH Hillary H. Physician > "It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) HM Hemal M. Attending Physician > "Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457) EW Erin W. PTSD Therapist and Medical Advocate, School Advocate > "It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. ..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035800) MM Matt M. Pedorthist > "What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7017366) JF Julia F. Not specifying > "Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519) DS Diane S. Owner > "As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7114641) HM Hemal M. Attending Physician > "Only con was somtimes in the middle of a note if the note had been open for too long the system would shut off and I would lose some of my note." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457) CF Collette F. Provider > "There are so many things that are pros such as being able to use one program that meets all of our needs from patient records to billing, it's all there." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897) EB Elise B. physician > "The only reason I had to terminate services was due to technical glitches in the integration with my EHR PM system." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698) AL Andrea L. clinician > "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6812972) RH Robbie H. Administrator > "Attempting to resolve this with their customer service team has been terrible, they have done NOTHING to attempt to resolve the issue or to help us figure..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043705) AKT Anish Kumar T. Process Associate > "Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113799) BS Betty S. Office Manager > "Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081402) DT Diana T. Clinical Office Manager > "My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173) EB Eric B. CEO > "We sometimes experience glitches in the software, which can cause some frustration with some of our staff." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964) SG Stephen G. Pediatric Neurologist > "Great clinical notes/procedures etc outlay and secure patient records" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) HH Hillary H. Physician > "My sales rep \[sensitive content hidden\] assured he'd be available if we did not get results with customer service, he is literally does not respond." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) SV Shay V. Medical Biller > "Great for Billing insurance and managing patient accounts." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096622) MS Mariah S. Nurse Practitioner > "I signed up for TEBRA hopeful. But after some time and money investing in their software and trying to learn it, I discovered that many of the features that..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6367258) VR Verified Reviewer PMHNP > "Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6865791) KS Karen S. Director of Operations > "I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6820544) CB Coley B. Administrator > "The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786) JF Julia F. Not specifying > "Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519) SG Stephen G. Pediatric Neurologist > "Great coomunication with constant updates, new developments, changes, improvements etc" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) CB Curt B. Doctor of Chiropractic > "I would like to use the patient records portion of the software, but I have a hard time switching from my old Practice Studio software." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009414) CB Coley B. Administrator > "The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786) CC CORALEE C. Physician > "It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6817660) SG Stephen G. Pediatric Neurologist > "I cannot believe all that I am getting for the price, in other words, great value for the money of great ROI using Tebra platforms" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) SR Suzanne R. Billing Coordinator > "Having to add new insurance as a secondary once it's been attached to a claim can sometimes be confusing." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865) HR Heidi R. office manager > "Most importantly, it allows me to focus more on my patients and less on administrative tasks." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7006478) MD Michelle D. APRN, owner > "There are not enough screening tools to come as standard within the specialty of psychiatry." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6828409) DT Diana T. Clinical Office Manager > "We use Tebra in our office it is very easy to use, for texting, emailing communications with patients." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173) CN Curtis N. Practice Manager > "Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790) AM Ali M. Credentialing Executive > "Tebra has been a solid platform for streamlining our daily operations." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7100484) JB Justin B. Clinician > "Billing couldn't even get started since it took forever for Tebra to even begin the process of enrolling with payers to receive ERA's." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951) AC Angelica C. medical assistant > "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113444) NE Ngozi E. PMHNP > "This agent spoke to me like I was a child; you could hear him puffing air as if he had somewhere to be. When I signed up to use Tebra, the trainer had a..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6833891) SP Satya P. Physician > "Good customer support, along with official resources, it has university, blogs and group of other users helping each other." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6881115) MP Monica P. Psychiatric Nurse Practitioner > "There are EMRs that advertise as "free up to X number of patients", but no financial incentive with cause me to break up with Tebra!" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966) AM April M. office manager and biller > "I also believe it is easy for patients to read their medical records if they request them." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486) PB Paula B. PMHNP > "Their clearinghouse was so unreliable that I had to resort to conducting billing directly through insurance portals just to get claims processed." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6732431) MAS Mary Ann S. APRN > "Tebra offers several charting tools that are very helpful." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7084175) AM April M. office manager and biller > "The billing side is more difficult to understand. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486) ME Marcy E. Billing and Jack of all trades > "The help is great, I can send a message to customer care and get the answers I need. When I call I get exceptional help also. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6885373) IF Ismel F. PMHNP-BC > "The cancellation fee is ridiculously high, and even if your practice makes no revenue because of their bad service and support, they still charge the fee." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665) CS Christine S. Speech pathologist > "I am able to complete documentation easily." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909) CA Chelsea A. Owner > "It is also difficult to offer a refund to patients for overpayment." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973) MP Monica P. Psychiatric Nurse Practitioner > "I also have used others such as Practice Fusion, Charm, Athena, Osmind, Epic, Healthie etc, and this by FAR is the best value for the peace of mind it..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966) VB Vanessa B. doctor > "Updated SOAP note working interface jumps sections down the page and trouble finding my place in the note; can get hanging text outside of a text box;..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___4912204) RC Roy C. Behavioral Therapist > "Training with no prior experience owing my EHR is a pleasurable onboarding experience with few delays." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7131702) IF Ismel F. PMHNP-BC > "I want to make sure I remember the following text: "They do not have adequate support for processing ERAs and EDIs." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665) KW Kate W. Nurse Practitioner > "Patients find the video helpful and really reliable as long as there's a good internet/cellular connection." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112) HH Hillary H. Physician > "It has been 4 mos and no one has been able to change this." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) RB Renee B. Billing Manager > "The fact that a remote biller can call and have a real person pick up the call quickly and solve a problem is worth it all." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7004969) KP Karen P. Founder > "Meanwhile I’ve been waiting over 2 months just to get enrollment so that I can get reimbursed by insurance and they keep extending enrollment dates without..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6572047) SR Suzanne R. Billing Coordinator > "The few times I've had to call, the person I spoke with was patient, made sure they clearly understood my questions and walked me through everything I..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865) SM Sam M. ARNP > "This has been a longstanding problem that has not been resolved." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640) BC Brad C. Admissions Director > "From payments to full integration with your website, it is a game changer." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6811361) SM Sam M. ARNP > "They are unable to fix it." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640) EB Eric B. CEO > "Response time with customer support is great as well." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964) JB Justin B. Clinician > "It took months and constant time consuming follow up with customer support to get any kind of news for the billing portion." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951) CN Curtis N. Practice Manager > "Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790) CR CHRISTOPHER R. Nurse Practitioner > "Trizetto put my EIN wrong in billing and I can't bill for several insurances. " [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6497568) CA Chelsea A. Owner > "I usually get a response back within 24 hours of putting in a request." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973) KA Kamala A. Physician > "then you get auto replies saying that the reply will get further delayed if you message repeatedly!" [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513) CS Christine S. Speech pathologist > "It is easy to manage for schedule changes." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909) VR Verified Reviewer Office Manager > "Notably, Kareo charges a hefty $2000 fee for exporting client databases in a format incompatible with most systems, requiring additional assistance, which..." [See full review](https://www.capterra.com/p/129169/Tebra/#GetApp___6176728) SC Susan C. Psychiatric Mental Health Nurse Practitioner > "Calendar organization is nice along with fairly easily ability to put in blocks on the schedule." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6647294) KO Katherine O. Biller > "We've had some issues with UB04s that make it a little difficult to use in the system but we're working through it." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6532893) CF Collette F. Provider > "Tebra has shown time and time again that they are a partner in our success." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897) KA Kamala A. Physician > "EMR - each part of saop in a separate box, the template is very hard to work with" [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513) LM Luis M. Psychiatry > "Love the professionalism and be able to talk to an US representative that knows the system" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7000146) MJ Mary J. Owner Administrator > "Unhappy with the experience, training was poor and assistance with issues is not as one would expect." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___7027559) CW Chelsea W. Intern > "Tebra is easy to navigate, and I love how simple it is to input client data." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7126340) MS Michelle S. CEO > "I cannot view the claim form unless I set it to print." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6626969) MP Monica P. Psychiatric Nurse Practitioner > "I used it during my clinical rotations back when it was Kareo along with others and it stood out to me because it felt sooooo simple to learn, I was a pro..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966) QM Quinezsha M. Student > "My only dislike is not having access to all the features." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009606) [View Reviews](https://www.capterra.com/p/129169/Tebra/reviews/) Kristin H. owner > "I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) DL Dawn L. Practice Administrator > "You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053829) VR Verified Reviewer COO > "They are the first Clearinghouse I have ever used but all in all, between their reports, automations, reports, and..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) BN Betty N. Clinic Director > "Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) BN Betty N. Clinic Director > "There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) DM Danielle M. Revenue cycle manager > "My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053239) TU Taylor U. Surgery Coordinator > "The convivence of being able to take a patient's payment, it is super easy to set up patient payment plans, collect..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762354) Kristin H. owner > "The biggest issue I have is that they archive claims and remits after 2 years." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) Kristin H. owner > "They have great customer support." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) VR Verified Reviewer COO > "Support cases are often hard to solve with several steps involved and sometimes cases being closed before full resolution" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) AA Amanda A. Pas > "I liked everything being easily accessible and able to be viewed and had most insurances" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6660059) BN Betty N. Clinic Director > "Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) MC Megan C. Patient Service Representative > "Super easy and quick, helps the check in process be more smooth" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762356) BN Betty N. Clinic Director > "They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) VT Vicki T. Practice Manager > "Denials are now clearly marked, customer service is professional and knowledgeable, additional features like appeal..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3565655) IM Irina M. Managing Partner > "After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) CB Crystal B. MEDICAL RECORDS TECHNICIAN > "I love the ease of use and how quickly I receive results." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6804909) IM Irina M. Managing Partner > "The contract would need to be terminated and they would refund everything." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) LG Lauren G. office manager > "Hands down the BEST clearinghouse we have found yet!" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6710685) JM Jamie M. A/R > "They really don't seem to care that there are timely filing restraints on hospices to submit claims." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___4886169) JB Jeanie B. Billing Coordinator > "I really like how simple it is to navigate the site and appreciate the links that are available when I need help..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845131) AG Addie G. Payment posting supervisor > "too many search filters and sometimes it can break thigs down to much and I am looking for mass findings." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) SC Sheila C. Billing Manager > "It has a lot of options to run Revenue Cycle reports, and it has improved our collections tremendously." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AW Annie W. Collection Specialist > "I have no dislike about the software. When there are issues with the software we are immediately notified. When..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3848095) NM Nadine M. Supervisor > "They get our invoices out in a timely manner and the address issues tool is super helpful for us." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) MT Michele T. Billing Specialist > "Customer service takes to long to respond to tickets and are bad about closes them out before the client says the..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178) SC Sheila C. Billing Manager > "It is simple to use to run insurance verification, making the software useful not only to the billers, but also to other..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AP Aramay P. Billing Assitant > "sometimes it does not pull up the correct information about a patient." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845065) PB Poncey B. Billing Database Administrator > "This software is a great tool to process claims and do claims corrections in the same place." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426) CO Cindy O. Technology Integration Analyst > "We have reached out multiple times with questions on our invoices with no response." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) NU Niki U. Front Office / Pre-Op > "I use this to verify insurance and I feel like its so easy and quick and gives me all the information I need." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) GK Gina K. Billing and Accounts Receivable Director > "clearly lacks the initiative to set a higher standard of customer service which allows critical issues and problems to..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) RR Renee R. Manager > "Easy to navigate the site and pages." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6029515) SC Sheila C. Billing Manager > "The only negative aspect that I see is that lately their customer support is lacking resources." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AK Anna K. BIller > "It is helpful to find claims that have proof of timely submission to insurance." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556694) SJ Sue J. Certified Medical Biller > "I think it's very hard to sign up new Payers in the the account tab." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556568) GO Glenda O. AR > "The billing feature and claims follow up has been a great tool for our team." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) CO Cindy O. Technology Integration Analyst > "Our account representative insists this is not their place to assist with invoices." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) RM Ruth M. manager > "The system is great for medical billing and never gives us any problems" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) RM Ruth M. manager > "When ever I call in for help I feel that it is hard to speak with the correct person that can help me." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) JS Jessie S. COO > "Its features are robust and we have very limited issues with Waystar." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845833) PR Paul R. Business Analyst > "The integration of eSolutions was a flop." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3549995) JR Johanna R. AR Specialist > "The claims are processed faster than other EDI Clearinghouses." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3563424) DG Dawn G. Biller > "At this moment I can't think of anything that may need to be improved, at least for what I use Waystar for." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845400) AG Addie G. Payment posting supervisor > "easy to use, able to be used for billing, AR and Payment posting." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) CP Cheryl P. Prior Authorization > "too bad you can't see many things at once you have to change area s" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845164) NU Niki U. Front Office / Pre-Op > "I love it, I think its so easy to use and gives more detailed information over other sites we need to use." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) GO Glenda O. AR > "I was not part of the process of installation of this software." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) LP Lori P. Intake coordinator > "It is easy to use and helps to verify insurance for our service" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3540854) DH Donna H. Consultant > "So, when you call they don't understand the issue. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3544069) NM Nadine M. Supervisor > "Waystar is easy to use and keeps a bulk of our records in one place and searching for them is quick and easy." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) GK Gina K. Billing and Accounts Receivable Director > "There is a failure to fix problems in a timely manner." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) TP Tiffany P. Client Care Supervisor > "I do like that you don't have to enter CVC code." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845165) VL Valerie L. Owner > "Customer service is horrible. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3303168) SP Susan P. Insurance collections > "No surprises, easy to access, I can check for multiple information easily." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3562963) TG Todd G. Office Manager > "The customer service is tier biggest flaw in my opinion." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2827321) [View Reviews](https://www.capterra.com/p/45512/ZirMed/reviews/) ## User interface 3.95 (1,362) 4.44 (207) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Tebra Top features 29/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/129169/Tebra/#features) Waystar 22/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/45512/ZirMed/#features) ### Recognition Tebra is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Waystar ### Deployment & support Tebra Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Waystar Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Tebra - By Tebra - Located in United States - Founded in 2004 Waystar - By Waystar - Located in United States - Founded in 1999 ## Popular Comparisons [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/129169-136876/Tebra-vs-Pediatric-Therapy-EMR) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) Contact vendor for pricing Price $149/month 4.4 Features 4.4 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(505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/129169-178984/Tebra-vs-Jane-App) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/45512-124590/ZirMed-vs-EMA) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-129169/EMA-vs-Tebra) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/45512-178984/ZirMed-vs-Jane-App) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 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