# Compare Waystar vs SimplePractice 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SimplePractice and Waystar based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/45512-130710/ZirMed-vs-SimplePractice --- # SimplePractice vs Waystar Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SimplePracticeWaystar2/4 selected [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) [## SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $49.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [2,827 reviews](#user-reviews) Positive 2,648 Neutral 116 Negative 63 [## Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment KH Based on [207 reviews](#user-reviews) Positive 187 Neutral 8 Negative 12 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,912 reviews from medical billing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings HIPAA Compliant 4.5 Charting 4.4 Billing & Invoicing 4.4 Claims Management 3.9 Appointment Management 4.4 63%Fit Missing features Not enough reviews Feature ratings HIPAA Compliant 4.9 Charting \-- Billing & Invoicing 4.4 Claims Management 4.5 Appointment Management NA User satisfaction User satisfaction 4.6 User reviews[2,827](https://www.capterra.com/p/130710/SimplePractice/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.3 Customer support 4.4 User satisfaction 4.4 User reviews[207](https://www.capterra.com/p/45512/ZirMed/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from $49Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more. Best for Designed for businesses of all sizes, a medical practice solution that helps verify patient eligibility, delivery deduction information, analyze agency performances, and more. ## User reviews Pros & cons Christine B. Pilates transformation expert > "Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742) RR Robyn R. Owner and therapist > "In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) VR Verified Reviewer Owner > "It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics,..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146) TW TIFFANY W. Director of Operations and Lead Therapist > "Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565) Christine B. Pilates transformation expert > "Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742) GL Greg L. Owner-Therapist > "No auto save feature, so you constantly have to be clicking save or you'll lose progress note input." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) AA Andrew A. Therapist > "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965) FD Fran D. Clinical Psychotherapist and Director > "At times the links are not working for virtual sessions." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7118792) JN Jennifer N. Psychologist > "The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) CA Chelsea A. Practitioner > "Some features were not utilized for groups, prescribing, etc." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7149004) CL Chatham L. Outpatient Therapist > "Simple Practice is definitely one of the better mental health platforms I have used - it integrates a lot of different features in user..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769640) VR Verified Reviewer Technology Administrator > "There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6831882) Alan J. Chief Psychologist > "A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7110016) KR Kristel R. Owner and Mental Health Therapist > "They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Additionally, the document storing has been very helpful and creating and sending our own documents." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) EJ Emily J. Operations Manager > "The reporting side is lacking compared to other EHRs for Therapy practices." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) VR Verified Reviewer Strategic officer > "Limited customization/reporting, lacking full API integrations." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790) Rebekah M. Occupational Therapist > "I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7130881) SS Stephanie S. LCSW > "The cost began to become a little too expensive for a one person business. " [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116) BB Bronwyn B. Lab technician > "I also like that i can view all scheduled appointments and any invoices i have paid or need to pay." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6851069) SM Scott M. Transformational Coach > "Customer service shared that the \[sensitive content hidden\] didn't want to make some much-needed changes to the platform (adding time zone..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "The secure messaging is a helpful tool for clients to access at any time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) SM Scott M. Transformational Coach > "The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976) VR Verified Reviewer Strategic officer > "SimplePractice shines for its easy design, telehealth, billing tools, and smart automation." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790) BM Byron M. Medical Assistant > "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6840861) SS Stephanie S. LCSW > "I trusted that my files were safe and encrypted and HIPAA compliant." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116) RP Ryan P. CEO - Speech-Language Pathologist > "In addition, being charged per claim after so many increases my monthly bill." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573) SG Shea G. Counselor > "The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7134327) AH Adeline H. QMHP > "pretty expensive for smaller practices and had some bugs occasionally that were annoying but eventually were fixed" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) EJ Emily J. Operations Manager > "It is expensive and the benefits did not outweigh what we were missing that other EHRs had." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039) KR Kristel R. Owner and Mental Health Therapist > "They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963) RR Robyn R. Owner and therapist > "I used it for about 6 years until the expense became too much." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) MR Meredith R. Therapist > "Clients seem to love the reminders and generally have no issues accessing telehealth." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7138362) MW Marianne W. Psychiatric Clinical Nurse Specialist - prescribing APN > "Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677) AG Allison G. Biller > "I enjoy the ease of being able to keep track of billing and analytics information." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6821217) MV Mary V. CEO of LMFT Private Practice > "Overwhelmed with amount of features I do not require and the increase fee/overall cost for how I use it so I dropped and switched to another..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6681455) TD Tyneisha D. Owner > "All of the features that were available and the ability to host a group private practice with the software." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6535164) CP Carol P. Therapist > "I do not like the system invoicing clients without my approval, or billing their credit cards. " [See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___6326874) AC Alyssa C. manager > "Overall it was good for what we were needing at the time, it worked perfectly for starting out in healthcare." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7136257) EM Erica M. Client Care Coordinator > "Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6657887) AH Adeline H. QMHP > "user interface was good and making appointments was easy i liked how i was able to send notifications to my clients" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) Mike D. Chief of Operations > "Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6103649) RR Robyn R. Owner and therapist > "I loved the ease of use and the user-friendly layout, and I love the customizability." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) GL Greg L. Owner-Therapist > "It is highly expensive and they recently upped their monthly subscription fees." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) VE Vincent E. Clinical Sex Therapist > "I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6199183) MW Marianne W. Psychiatric Clinical Nurse Specialist - prescribing APN > "Portal does not seem to contain education or information shared with patients (like med ed)." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677) JN Jennifer N. Psychologist > "That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) VR Verified Reviewer Owner > "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#GetApp___6085559) MT Madeline T. Licensed Professional Counselor > "It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7119776) GM Grace M. Clinician > "It felt like highway robbery paying extra for features that other platforms include in their much lower price." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621) AH Adeline H. QMHP > "I liked it, wasn't horrible wasn't amazing but it was helpful for charting and appointments and the interface was good to use" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) GM Grace M. Clinician > "I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621) HD Hayley D. Speech-Language Pathologist > "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769666) GL Greg L. Owner-Therapist > "The high subscription ultimately ended up becoming a financial strain." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) LH LuAnne H. Administration > "There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6585096) TP Trisha P. Executive Director > "It didn't allow for multiple therapies as we grew." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716315) AA Andrew A. Therapist > "I love the integration with treatment planners to make diagnosis and treatment planning easier than ever." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965) HA Harry A. Psychotherapist > "Then you chat with a specialist who says something got fixed but it didn’t. " [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6852230) OA Omonoh A. Licensed Mental Health Counselor > "I really like that it is user friendly and can incorporate video conferencing for individuals and groups." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6666527) MN Minal N. Psychotherapist, Founder > "As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6531252) Teresa L. Clinician > "I really like the referral system; one of my colleagues referred me, and I am doing the same for others." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7015242) TW TIFFANY W. Director of Operations and Lead Therapist > "Even my clients make jokes about how unreliable the telehealth features are." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565) CP Carina P. Therapist > "I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840) RP Ryan P. CEO - Speech-Language Pathologist > "I have used it less than a year and it has already had a price jump twice." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573) JL Jessica L. Physician > "I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783) EW Elizabeth W. Owner > "The onboarding specialists were annoyed at times, I only had one that was helpful" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7027523) KH Kiran H. Customer Service > "Its a good comprehensive tool for healthcare management offering many features." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6548754) SK Shawnalee K. Billing > "It has to be attached to a created invoice and was sort of annoying." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100) LC LaShundra C. Licensed Professional Counselor Supervisor Clinical Director > "They came up with the perfect name for this platform because it does make running my private practice simple." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6477849) JM Jameka M. Admin > "In February we had a major breach it was hard to see payments and ERA." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6520189) CP Carina P. Therapist > "The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840) FC Farrah C. Principal and Practitioner > "I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160) RR Robyn R. Owner and therapist > "It’s really customizable and easy to use." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) VR Verified Reviewer Founder, Counselor > "I will purposely and actively warn others to not use this service." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6871775) JN Jennifer N. Psychologist > "I love that I can schedule clients for weeks at a time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) RM Renae M. Licensed mental health therapist > "I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6091237) HHW Hsiang-Hua W. Therapist > "It was helpful and I was able to get my notes done in a timely matter without too much issues." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6547768) SK Shawnalee K. Billing > "Trying to manage paying just a regular payment was hard." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100) [View Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/) Kristin H. owner > "I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) DL Dawn L. Practice Administrator > "You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053829) VR Verified Reviewer COO > "They are the first Clearinghouse I have ever used but all in all, between their reports, automations, reports, and..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) BN Betty N. Clinic Director > "Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) BN Betty N. Clinic Director > "There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) DM Danielle M. Revenue cycle manager > "My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053239) TU Taylor U. Surgery Coordinator > "The convivence of being able to take a patient's payment, it is super easy to set up patient payment plans, collect..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762354) Kristin H. owner > "The biggest issue I have is that they archive claims and remits after 2 years." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) Kristin H. owner > "They have great customer support." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) VR Verified Reviewer COO > "Support cases are often hard to solve with several steps involved and sometimes cases being closed before full resolution" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) AA Amanda A. Pas > "I liked everything being easily accessible and able to be viewed and had most insurances" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6660059) BN Betty N. Clinic Director > "Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) MC Megan C. Patient Service Representative > "Super easy and quick, helps the check in process be more smooth" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762356) BN Betty N. Clinic Director > "They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) VT Vicki T. Practice Manager > "Denials are now clearly marked, customer service is professional and knowledgeable, additional features like appeal..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3565655) IM Irina M. Managing Partner > "After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) CB Crystal B. MEDICAL RECORDS TECHNICIAN > "I love the ease of use and how quickly I receive results." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6804909) IM Irina M. Managing Partner > "The contract would need to be terminated and they would refund everything." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) LG Lauren G. office manager > "Hands down the BEST clearinghouse we have found yet!" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6710685) JM Jamie M. A/R > "They really don't seem to care that there are timely filing restraints on hospices to submit claims." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___4886169) JB Jeanie B. Billing Coordinator > "I really like how simple it is to navigate the site and appreciate the links that are available when I need help..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845131) AG Addie G. Payment posting supervisor > "too many search filters and sometimes it can break thigs down to much and I am looking for mass findings." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) SC Sheila C. Billing Manager > "It has a lot of options to run Revenue Cycle reports, and it has improved our collections tremendously." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AW Annie W. Collection Specialist > "I have no dislike about the software. When there are issues with the software we are immediately notified. When..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3848095) NM Nadine M. Supervisor > "They get our invoices out in a timely manner and the address issues tool is super helpful for us." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) MT Michele T. Billing Specialist > "Customer service takes to long to respond to tickets and are bad about closes them out before the client says the..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178) SC Sheila C. Billing Manager > "It is simple to use to run insurance verification, making the software useful not only to the billers, but also to other..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AP Aramay P. Billing Assitant > "sometimes it does not pull up the correct information about a patient." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845065) PB Poncey B. Billing Database Administrator > "This software is a great tool to process claims and do claims corrections in the same place." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426) CO Cindy O. Technology Integration Analyst > "We have reached out multiple times with questions on our invoices with no response." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) NU Niki U. Front Office / Pre-Op > "I use this to verify insurance and I feel like its so easy and quick and gives me all the information I need." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) GK Gina K. Billing and Accounts Receivable Director > "clearly lacks the initiative to set a higher standard of customer service which allows critical issues and problems to..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) RR Renee R. Manager > "Easy to navigate the site and pages." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6029515) SC Sheila C. Billing Manager > "The only negative aspect that I see is that lately their customer support is lacking resources." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AK Anna K. BIller > "It is helpful to find claims that have proof of timely submission to insurance." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556694) SJ Sue J. Certified Medical Biller > "I think it's very hard to sign up new Payers in the the account tab." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556568) GO Glenda O. AR > "The billing feature and claims follow up has been a great tool for our team." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) CO Cindy O. Technology Integration Analyst > "Our account representative insists this is not their place to assist with invoices." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) RM Ruth M. manager > "The system is great for medical billing and never gives us any problems" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) RM Ruth M. manager > "When ever I call in for help I feel that it is hard to speak with the correct person that can help me." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) JS Jessie S. COO > "Its features are robust and we have very limited issues with Waystar." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845833) PR Paul R. Business Analyst > "The integration of eSolutions was a flop." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3549995) JR Johanna R. AR Specialist > "The claims are processed faster than other EDI Clearinghouses." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3563424) DG Dawn G. Biller > "At this moment I can't think of anything that may need to be improved, at least for what I use Waystar for." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845400) AG Addie G. Payment posting supervisor > "easy to use, able to be used for billing, AR and Payment posting." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) CP Cheryl P. Prior Authorization > "too bad you can't see many things at once you have to change area s" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845164) NU Niki U. Front Office / Pre-Op > "I love it, I think its so easy to use and gives more detailed information over other sites we need to use." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) GO Glenda O. AR > "I was not part of the process of installation of this software." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) LP Lori P. Intake coordinator > "It is easy to use and helps to verify insurance for our service" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3540854) DH Donna H. Consultant > "So, when you call they don't understand the issue. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3544069) NM Nadine M. Supervisor > "Waystar is easy to use and keeps a bulk of our records in one place and searching for them is quick and easy." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) GK Gina K. Billing and Accounts Receivable Director > "There is a failure to fix problems in a timely manner." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) TP Tiffany P. Client Care Supervisor > "I do like that you don't have to enter CVC code." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845165) VL Valerie L. Owner > "Customer service is horrible. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3303168) SP Susan P. Insurance collections > "No surprises, easy to access, I can check for multiple information easily." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3562963) TG Todd G. Office Manager > "The customer service is tier biggest flaw in my opinion." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2827321) [View Reviews](https://www.capterra.com/p/45512/ZirMed/reviews/) ## User interface 4.56 (2,827) 4.44 (207) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features SimplePractice Top features 32/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/130710/SimplePractice/#features) Waystar 22/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/45512/ZirMed/#features) ### Recognition SimplePractice is recognized as a top-rated tool in 4 Capterra Shortlist reports Waystar is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support SimplePractice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Waystar Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SimplePractice - By SimplePractice - Located in United States - Founded in 2012 Waystar - By Waystar - Located in United States - Founded in 1999 ## Popular Comparisons [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $49/month Price $0 4.3 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130710-195467/SimplePractice-vs-Care-Patron) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) Contact vendor for pricing Price $199/month 4.4 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/45512-106348/ZirMed-vs-EZClaim-Medical-Billing) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $49/month Price Contact vendor for pricing 4.3 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-130710/EHR-YOUR-WAY-vs-SimplePractice) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/45512-129169/ZirMed-vs-Tebra) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $49/month Price $29/month 4.3 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130400-130710/TheraNest-Mental-Health-vs-SimplePractice) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/45512-195467/ZirMed-vs-Care-Patron) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $49/month Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130710-180899/SimplePractice-vs-Alleva) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/45512-98735/ZirMed-vs-athenaOne) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $49/month Price $54/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130710-178984/SimplePractice-vs-Jane-App) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/45512-124590/ZirMed-vs-EMA) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $49/month Price $59/month 4.3 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-130710/TherapyNotes-com-vs-SimplePractice) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/45512-178984/ZirMed-vs-Jane-App)