# Compare Waystar vs ChiroFusion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ChiroFusion and Waystar based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/45512-142407/ZirMed-vs-ChiroFusion-Complete-Practice-Management

---

# ChiroFusion vs Waystar Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ChiroFusionWaystar2/4 selected

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.7 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

[## ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.7 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AH

KF

Based on [589 reviews](#user-reviews)

Positive

570

Neutral

10

Negative

9

[## Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

KH

Based on [207 reviews](#user-reviews)

Positive

187

Neutral

8

Negative

12

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 1,912 reviews from medical billing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Charting

4.8

Billing & Invoicing

4.6

Claims Management

4.5

Appointment Management

4.6

63%Fit

Missing features

Not enough reviews

Feature ratings

HIPAA Compliant

4.9

Charting

\--

Billing & Invoicing

4.4

Claims Management

4.5

Appointment Management

NA

User satisfaction

User satisfaction

4.7

User reviews[589](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.7

User satisfaction

4.4

User reviews[207](https://www.capterra.com/p/45512/ZirMed/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$129Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ChiroFusion has been developed exclusively for Chiropractors. Our software is designed in a way that allows it to 'think' and work the way Chiropractors do, making it easy to learn and use.

Best for

Designed for businesses of all sizes, a medical practice solution that helps verify patient eligibility, delivery deduction information, analyze agency performances, and more.

## User reviews

Pros & cons

AH

April H.

Billing Specialist

> "I enjoy how user friendly the system is and how you can view certain details from multiple areas in..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6855587)

LB

LaKia B.

Owner and Chiropractor

> "The HCFA1500 no longer prints off correctly due to my printer. When I first started using ChiroFusion..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6847247)

KF

Kelly F.

Office Manager

> "It makes taking notes a breeze especially when it autofills after the initial follow-up so you only..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6680053)

JC

Jon C.

Chiropractor

> "Lack of ability to pull reports like number of soaps providers have signed during a given week, etc"

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6544044)

DP

Dorin P.

Clinic Director

> "ChiroFusion is a robust, reliable EHR solution that continues to enhance our workflow and patient..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6559354)

AZ

Angela Z.

Receptionist

> "The integration for the credit card payment system has a lot of issues that could be addressed."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6486549)

ND

Neal D.

Chiropractor

> "The best part was the speed of which to get this system up and running."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___7019755)

SK

Susan K.

Doctor of Chiropractic

> "People do not like having to come up with so many emails."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6655146)

KW

Kay W.

Chiropractor

> "Great option if you’re just getting started in practice."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___7112748)

RSV

Richard S V.

Owner

> "The software isn’t efficient."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6563001)

VcA

Víctor A.

Chiropractor

> "Trainer has been kind and helpful getting our systems set up and we are very excited to fully..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6815995)

SM

Samantha M.

CEO

> "Very textbook which works well with insurances and audits but fails to have documentation for other..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4481974)

VR

Verified Reviewer

Chiropractor

> "I have gotten the best support and enough time to pick it up quickly and enough material to reference"

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6876798)

KD

Kamie D.

Front Desk Staff

> "I really dislike how multiple patients can't use the same email."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6294483)

JH

Jamie H.

Chiropractor

> "I am a new user about two weeks in but I like the simplicity of the program and the monthly pricing..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6772176)

RH

Rachel H.

Receptionist

> "What I do not like about this software is if we have longer practice hours and there is only a certain..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4629930)

KW

Kay W.

Chiropractor

> "Easy to get integrated and great support."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___7112748)

CM

Cheryl M.

Office Manager/ Receptionist

> "The only con I have is that I seem to have problems from time to time when going back and refiling a..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4458340)

RM

Rozalyn M.

Physical Therapist

> "Note forward is a great feature that makes notes faster"

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6400806)

DC

Dani C.

Practice Representative

> "For pediatric patients, the software will not allow us to use a parent's email if the parent is also a..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3783709)

LB

LaKia B.

Owner and Chiropractor

> "Despite the HCFA1500 issue, my experience has been very pleasant."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6847247)

MM

Marcy M.

President

> "There is nothing to like least about the software I have been in business 20 years as a chiropractic..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4814896)

AZ

Angela Z.

Receptionist

> "Chirofusion has been a good overall choice for our practice."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6486549)

KW

Kelsey W.

Office Manager

> "These request for feature updates take a very long time, and ultimately seem to only address half of..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4485701)

LK

Liz K.

Office manager

> "The ease of sending out claims and also forwarding records and ledgers over with such is the best..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4889221)

AS

Alex S.

Chiropractor

> "Not being able to customize text/email reminders"

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4339991)

KD

Kamie D.

Front Desk Staff

> "It's really streamlined so you don't have to click 100 times to get to the page your looking for."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6294483)

MC

Matt C.

Chiropractor

> "Sometimes being browser-based can have drawbacks, like losing internet connection."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4607406)

JA

Joseph A.

Physician

> "The monthly fee is well worth the service."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6485066)

KT

Kristin T.

Chiropractor

> "System can be glitchy when all four employees are using at the same time."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4485707)

YG

YADI G.

Chiro

> "Great experience and easy to set up."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6788075)

TB

Tyler B.

Doctor of Chiropractic

> "It is hard to search for patients in the search bar."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4432425)

MK

Michael K.

owner

> "very good overall simple to use with limited computer skills"

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6484832)

SP

Saman P.

Provider

> "In most cases it was resolved immediately but on two ocassionas it was down for almost 3 days which..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3418755)

MM

Marcy M.

President

> "The support staff at ChiroFusion is always willing to go above and beyond to help our clients or us to..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4814896)

LD

Laura D.

doctor

> "My biggest complaint with the schedule is that when a patient cancels their appointment they do not..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3365573)

JD

John D.

Chiropractor

> "Love the ease of using ChiroFusion and the customer service."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6148497)

DM

Daniel M.

Owner

> "A lot of the features that were promised were not as good as they made it seem."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3730220)

TS

Tracy S.

Owner

> "Integrates easily with clearinghouse, allows for endless macros templates, and has some added features..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3283414)

CJ

Christopher J.

Chiropractor

> "It is not easy for the patients to pre register. "

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4615626)

JD

John D.

Chiropractor

> "It was intuitive to learn and they are constantly updating the software at no extra charge."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6148497)

BC

Brandon C.

Doctor of Chiropractic

> "There's noone to call for customer service."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4759392)

AP

Alexander P.

Owner

> "The ability to bill through software and have ERAs entered in automatically saves so much time."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4627198)

ST

Steven T.

Chiropractor

> "Lacks ability to automatically save data input."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3283660)

DW

Daniel W.

Chiropractor

> "I was able to create excellent daily notes"

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6240751)

DM

Daniel M.

Owner

> "The customer service was terrible."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3730220)

DDB

Dr Danielle B.

Acupuncturist

> "I like how I received an email and phone call."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6143947)

SB

Sue B.

owner

> "The billing system is sometimes more difficult to use and I'm not a big fan of how the statements..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3283378)

KC

Kathleen C.

Chiropractor

> "Easy to use for chiropractic EHR."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4947344)

RG

Ryan G.

Chiropractor

> "Time to take to integrate billing is slower than I wished, but this is common with most EHRs I’m sure"

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3218781)

BB

Babak B.

Doctor of Chiropractic

> "overall I am satisfied base on my monthly payment"

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6297931)

AW

Andrew W.

Owner/chiropractor

> "Can’t use the same email for multiple family members."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___2883098)

MC

Mike C.

Owner

> "Customer service helps with seamless transition, and answered all questions quickly."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4369188)

AS

Ashley S.

Chiropractor

> "Makes it difficult to schedule patients when this occurs."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3283383)

LR

Lance R.

Doctor

> "The organization is great to increase efficiency and reduce time spent charting."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3692279)

DR

Donald R.

Owner

> "I will be spending less time with both my SOAP notes and billing."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___2929894)

BC

Brandon C.

Doctor of Chiropractic

> "I think it's pretty self explanatory when it comes to setting up the office and scheduling."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4759392)

LG

Lucas G.

Chiropractor

> "I wish you did not have to pay for text message reminders."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3292527)

TB

Tyler B.

Doctor of Chiropractic

> "Making it easy to add new SOAP notes and exams."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4432425)

SP

Steven P.

Owner/Chiropractor

> "Also when I charge say $50 dollars to a person, its over kill in my type of practice to type in $50 on..."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___2776256)

KO

Kyle O.

Chiropractor

> "We see about 800+ patients a month and it could easily handle double that."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4759552)

AP

Ashley P.

Co-owner

> "billing reports are lacking in their capabilities"

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___2878425)

KC

Kathleen C.

Chiropractor

> "Staff is always super patient and helpful."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___4947344)

OL

Ozzie L.

Doctor/Owner

> "I am not a fan of the scheduling."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___3283261)

JD

John D.

Chiropractor

> "Customer service is excellent!"

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6148497)

SC

Steven C.

Owner

> "Can’t customize the online paperwork as much as I would like."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___2418716)

MC

Mikael C.

Chiropractor

> "I like how easy it is to navigate through the software."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6155697)

SP

Steven P.

Owner/Chiropractor

> "I dislike the redundancy of steps needed to make a payment."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___2776256)

KD

Kamie D.

Front Desk Staff

> "ChiroFusion is super user friendly."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___6294483)

DS

Debra S.

billing

> "Hcfa Alignment process is proving extremely difficult.."

[See full review](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#Capterra___2266050)

[View Reviews](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Kristin H.

owner

> "I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627)

DL

Dawn L.

Practice Administrator

> "You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053829)

VR

Verified Reviewer

COO

> "They are the first Clearinghouse I have ever used but all in all, between their reports, automations, reports, and..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479)

BN

Betty N.

Clinic Director

> "Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

BN

Betty N.

Clinic Director

> "There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

DM

Danielle M.

Revenue cycle manager

> "My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053239)

TU

Taylor U.

Surgery Coordinator

> "The convivence of being able to take a patient's payment, it is super easy to set up patient payment plans, collect..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762354)

Kristin H.

owner

> "The biggest issue I have is that they archive claims and remits after 2 years."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627)

Kristin H.

owner

> "They have great customer support."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627)

VR

Verified Reviewer

COO

> "Support cases are often hard to solve with several steps involved and sometimes cases being closed before full resolution"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479)

AA

Amanda A.

Pas

> "I liked everything being easily accessible and able to be viewed and had most insurances"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6660059)

BN

Betty N.

Clinic Director

> "Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

MC

Megan C.

Patient Service Representative

> "Super easy and quick, helps the check in process be more smooth"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762356)

BN

Betty N.

Clinic Director

> "They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

VT

Vicki T.

Practice Manager

> "Denials are now clearly marked, customer service is professional and knowledgeable, additional features like appeal..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3565655)

IM

Irina M.

Managing Partner

> "After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187)

CB

Crystal B.

MEDICAL RECORDS TECHNICIAN

> "I love the ease of use and how quickly I receive results."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6804909)

IM

Irina M.

Managing Partner

> "The contract would need to be terminated and they would refund everything."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187)

LG

Lauren G.

office manager

> "Hands down the BEST clearinghouse we have found yet!"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6710685)

JM

Jamie M.

A/R

> "They really don't seem to care that there are timely filing restraints on hospices to submit claims."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___4886169)

JB

Jeanie B.

Billing Coordinator

> "I really like how simple it is to navigate the site and appreciate the links that are available when I need help..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845131)

AG

Addie G.

Payment posting supervisor

> "too many search filters and sometimes it can break thigs down to much and I am looking for mass findings."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746)

SC

Sheila C.

Billing Manager

> "It has a lot of options to run Revenue Cycle reports, and it has improved our collections tremendously."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003)

AW

Annie W.

Collection Specialist

> "I have no dislike about the software. When there are issues with the software we are immediately notified. When..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3848095)

NM

Nadine M.

Supervisor

> "They get our invoices out in a timely manner and the address issues tool is super helpful for us."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199)

MT

Michele T.

Billing Specialist

> "Customer service takes to long to respond to tickets and are bad about closes them out before the client says the..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178)

SC

Sheila C.

Billing Manager

> "It is simple to use to run insurance verification, making the software useful not only to the billers, but also to other..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003)

AP

Aramay P.

Billing Assitant

> "sometimes it does not pull up the correct information about a patient."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845065)

PB

Poncey B.

Billing Database Administrator

> "This software is a great tool to process claims and do claims corrections in the same place."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426)

CO

Cindy O.

Technology Integration Analyst

> "We have reached out multiple times with questions on our invoices with no response."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335)

NU

Niki U.

Front Office / Pre-Op

> "I use this to verify insurance and I feel like its so easy and quick and gives me all the information I need."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572)

GK

Gina K.

Billing and Accounts Receivable Director

> "clearly lacks the initiative to set a higher standard of customer service which allows critical issues and problems to..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715)

RR

Renee R.

Manager

> "Easy to navigate the site and pages."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6029515)

SC

Sheila C.

Billing Manager

> "The only negative aspect that I see is that lately their customer support is lacking resources."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003)

AK

Anna K.

BIller

> "It is helpful to find claims that have proof of timely submission to insurance."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556694)

SJ

Sue J.

Certified Medical Biller

> "I think it's very hard to sign up new Payers in the the account tab."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556568)

GO

Glenda O.

AR

> "The billing feature and claims follow up has been a great tool for our team."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274)

CO

Cindy O.

Technology Integration Analyst

> "Our account representative insists this is not their place to assist with invoices."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335)

RM

Ruth M.

manager

> "The system is great for medical billing and never gives us any problems"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795)

RM

Ruth M.

manager

> "When ever I call in for help I feel that it is hard to speak with the correct person that can help me."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795)

JS

Jessie S.

COO

> "Its features are robust and we have very limited issues with Waystar."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845833)

PR

Paul R.

Business Analyst

> "The integration of eSolutions was a flop."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3549995)

JR

Johanna R.

AR Specialist

> "The claims are processed faster than other EDI Clearinghouses."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3563424)

DG

Dawn G.

Biller

> "At this moment I can't think of anything that may need to be improved, at least for what I use Waystar for."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845400)

AG

Addie G.

Payment posting supervisor

> "easy to use, able to be used for billing, AR and Payment posting."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746)

CP

Cheryl P.

Prior Authorization

> "too bad you can't see many things at once you have to change area s"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845164)

NU

Niki U.

Front Office / Pre-Op

> "I love it, I think its so easy to use and gives more detailed information over other sites we need to use."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572)

GO

Glenda O.

AR

> "I was not part of the process of installation of this software."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274)

LP

Lori P.

Intake coordinator

> "It is easy to use and helps to verify insurance for our service"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3540854)

DH

Donna H.

Consultant

> "So, when you call they don't understand the issue. "

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3544069)

NM

Nadine M.

Supervisor

> "Waystar is easy to use and keeps a bulk of our records in one place and searching for them is quick and easy."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199)

GK

Gina K.

Billing and Accounts Receivable Director

> "There is a failure to fix problems in a timely manner."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715)

TP

Tiffany P.

Client Care Supervisor

> "I do like that you don't have to enter CVC code."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845165)

VL

Valerie L.

Owner

> "Customer service is horrible. "

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3303168)

SP

Susan P.

Insurance collections

> "No surprises, easy to access, I can check for multiple information easily."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3562963)

TG

Todd G.

Office Manager

> "The customer service is tier biggest flaw in my opinion."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2827321)

[View Reviews](https://www.capterra.com/p/45512/ZirMed/reviews/)

## User interface

4.71 (589)

4.44 (207)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ChiroFusion

Top features

24/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/#features)

Waystar

22/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/45512/ZirMed/#features)

### Recognition

ChiroFusion is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value ChiropracticSoftware (2024) 

Waystar is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

ChiroFusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Waystar

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ChiroFusion

-   By ChiroFusion
-   Located in United States
-   Founded in 2012

Waystar

-   By Waystar
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/48210-142407/ChiroTouch-vs-ChiroFusion-Complete-Practice-Management)

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

vs

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Contact vendor for pricing

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4.4

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[View full comparison](https://www.capterra.com/compare/45512-106348/ZirMed-vs-EZClaim-Medical-Billing)

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

vs

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4.6

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[View full comparison](https://www.capterra.com/compare/128411-142407/Genesis-Chiropractic-Software-vs-ChiroFusion-Complete-Practice-Management)

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/45512-129169/ZirMed-vs-Tebra)

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

vs

[zHealth](https://www.capterra.com/p/162807/zHealthEHR/)[4.59 (128)](https://www.capterra.com/p/162807/zHealthEHR/reviews/)

$129/month

Price

$119/month

4.5

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/142407-162807/ChiroFusion-Complete-Practice-Management-vs-zHealthEHR)

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

4.4

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/45512-195467/ZirMed-vs-Care-Patron)

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

vs

[CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/)[4.92 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/)

$129/month

Price

$149/month

4.5

Features

4.9

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/141960-142407/ChiroSpring-vs-ChiroFusion-Complete-Practice-Management)

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.4

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/45512-98735/ZirMed-vs-athenaOne)

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

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4.5

Features

4.6

4.6

Ease of Use

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Contact vendor for pricing

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4.4

4.4

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[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

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4.6

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