# Compare Waystar vs OpenPM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare OpenPM and Waystar based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/45512-176585/ZirMed-vs-OpenPracticeSolutions --- # OpenPM vs Waystar Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OpenPMWaystar2/4 selected [OpenPM](https://www.capterra.com/p/176585/OpenPracticeSolutions/)[4.8 (29)](https://www.capterra.com/p/176585/OpenPracticeSolutions/reviews/) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) [## OpenPM](https://www.capterra.com/p/176585/OpenPracticeSolutions/)[4.8 (29)](https://www.capterra.com/p/176585/OpenPracticeSolutions/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment CB RS TL Based on [29 reviews](#user-reviews) Positive 28 Neutral 0 Negative 1 [## Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment TU BN MC Based on [205 reviews](#user-reviews) Positive 185 Neutral 8 Negative 12 ## Summary * * * Key features rated by users Features selected based on 1,848 reviews from medical billing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings HIPAA Compliant 5.0 Charting NA Billing & Invoicing 4.0 Claims Management 4.8 Appointment Management 4.0 63%Fit Missing features Not enough reviews Feature ratings HIPAA Compliant 4.9 Charting \-- Billing & Invoicing 4.4 Claims Management 4.5 Appointment Management NA User satisfaction User satisfaction 4.8 User reviews[29](https://www.capterra.com/p/176585/OpenPracticeSolutions/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.8 User satisfaction 4.4 User reviews[205](https://www.capterra.com/p/45512/ZirMed/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for RCM Companies, along with large practices that need more than the generic PM functionality provided by vendors focused on the needs of providers. All specialties, including Anesthesiology. Best for Designed for businesses of all sizes, a medical practice solution that helps verify patient eligibility, delivery deduction information, analyze agency performances, and more. ## User reviews Pros & cons Not enough reviews TU Taylor U. Surgery Coordinator > "The convivence of being able to take a patient's payment, it is super easy to set up patient payment plans,..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762354) DL Dawn L. Practice Administrator > "You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053829) BN Betty N. Clinic Director > "There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) BN Betty N. Clinic Director > "Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) MC Megan C. Patient Service Representative > "Super easy and quick, helps the check in process be more smooth" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762356) DM Danielle M. Revenue cycle manager > "My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053239) AA Amanda A. Pas > "I liked everything being easily accessible and able to be viewed and had most insurances" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6660059) BN Betty N. Clinic Director > "Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) CB Crystal B. MEDICAL RECORDS TECHNICIAN > "I love the ease of use and how quickly I receive results." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6804909) BN Betty N. Clinic Director > "They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) VT Vicki T. Practice Manager > "Denials are now clearly marked, customer service is professional and knowledgeable, additional features like..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3565655) IM Irina M. Managing Partner > "After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) LG Lauren G. office manager > "Hands down the BEST clearinghouse we have found yet!" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6710685) IM Irina M. Managing Partner > "The contract would need to be terminated and they would refund everything." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) JB Jeanie B. Billing Coordinator > "I really like how simple it is to navigate the site and appreciate the links that are available when I need help..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845131) JM Jamie M. A/R > "They really don't seem to care that there are timely filing restraints on hospices to submit claims." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___4886169) SC Sheila C. Billing Manager > "It has a lot of options to run Revenue Cycle reports, and it has improved our collections tremendously." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AG Addie G. Payment posting supervisor > "too many search filters and sometimes it can break thigs down to much and I am looking for mass findings." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) NM Nadine M. Supervisor > "They get our invoices out in a timely manner and the address issues tool is super helpful for us." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) AW Annie W. Collection Specialist > "I have no dislike about the software. When there are issues with the software we are immediately notified. ..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3848095) SC Sheila C. Billing Manager > "It is simple to use to run insurance verification, making the software useful not only to the billers, but also to..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) MT Michele T. Billing Specialist > "Customer service takes to long to respond to tickets and are bad about closes them out before the client says the..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178) PB Poncey B. Billing Database Administrator > "This software is a great tool to process claims and do claims corrections in the same place." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426) AP Aramay P. Billing Assitant > "sometimes it does not pull up the correct information about a patient." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845065) NU Niki U. Front Office / Pre-Op > "I use this to verify insurance and I feel like its so easy and quick and gives me all the information I need." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) CO Cindy O. Technology Integration Analyst > "We have reached out multiple times with questions on our invoices with no response." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) RR Renee R. Manager > "Easy to navigate the site and pages." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6029515) GK Gina K. Billing and Accounts Receivable Director > "clearly lacks the initiative to set a higher standard of customer service which allows critical issues and..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) AK Anna K. BIller > "It is helpful to find claims that have proof of timely submission to insurance." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556694) SC Sheila C. Billing Manager > "The only negative aspect that I see is that lately their customer support is lacking resources." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) GO Glenda O. AR > "The billing feature and claims follow up has been a great tool for our team." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) SJ Sue J. Certified Medical Biller > "I think it's very hard to sign up new Payers in the the account tab." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556568) RM Ruth M. manager > "The system is great for medical billing and never gives us any problems" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) CO Cindy O. Technology Integration Analyst > "Our account representative insists this is not their place to assist with invoices." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) JS Jessie S. COO > "Its features are robust and we have very limited issues with Waystar." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845833) RM Ruth M. manager > "When ever I call in for help I feel that it is hard to speak with the correct person that can help me." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) JR Johanna R. AR Specialist > "The claims are processed faster than other EDI Clearinghouses." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3563424) PR Paul R. Business Analyst > "The integration of eSolutions was a flop." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3549995) AG Addie G. Payment posting supervisor > "easy to use, able to be used for billing, AR and Payment posting." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) DG Dawn G. Biller > "At this moment I can't think of anything that may need to be improved, at least for what I use Waystar for." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845400) NU Niki U. Front Office / Pre-Op > "I love it, I think its so easy to use and gives more detailed information over other sites we need to use." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) CP Cheryl P. Prior Authorization > "too bad you can't see many things at once you have to change area s" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845164) LP Lori P. Intake coordinator > "It is easy to use and helps to verify insurance for our service" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3540854) GO Glenda O. AR > "I was not part of the process of installation of this software." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) NM Nadine M. Supervisor > "Waystar is easy to use and keeps a bulk of our records in one place and searching for them is quick and easy." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) DH Donna H. Consultant > "So, when you call they don't understand the issue. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3544069) TP Tiffany P. Client Care Supervisor > "I do like that you don't have to enter CVC code." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845165) TG Todd G. Office Manager > "The customer service is tier biggest flaw in my opinion." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2827321) SP Susan P. Insurance collections > "No surprises, easy to access, I can check for multiple information easily." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3562963) GK Gina K. Billing and Accounts Receivable Director > "There is a failure to fix problems in a timely manner." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) PB Poncey B. Billing Database Administrator > "Customer service is very helpful and knowledgeable for assistance when you need them." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426) VL Valerie L. Owner > "Customer service is horrible. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3303168) MH Mary H. Main biller > "I don't use all of the features but the ones I do use are very user friendly." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3880079) CR Carrie R. Owner > "I haven’t been happy with the service when they were NAvicure or Waystar." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2137446) CM Cindy M. Account Adjuster > "Once I find my patient I can see all that I need to see." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3550085) CR Carrie R. Owner > "They just want money and don’t care about their customers." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2137446) DH Donna H. Consultant > "I've used Ability and Waystar is much easier to navigate." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3544069) CR Carrie R. Owner > "The company is costly. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2137446) [View Reviews](https://www.capterra.com/p/45512/ZirMed/reviews/) ## User interface 4.79 (29) 4.44 (205) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features OpenPM Top features 38/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/176585/OpenPracticeSolutions/#features) Waystar 19/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/45512/ZirMed/#features) ### Recognition No recognitions have been awarded to OpenPM No recognitions have been awarded to Waystar ### Deployment & support OpenPM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Waystar Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details OpenPM - By OpenPracticeSolutions - Located in United States - Founded in 2005 Waystar - By Waystar - Located in United States - Founded in 1999 ## Popular Comparisons [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) Contact vendor for pricing Price $149/month 4.4 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/45512-106348/ZirMed-vs-EZClaim-Medical-Billing) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/45512-129169/ZirMed-vs-Tebra) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/45512-124590/ZirMed-vs-EMA) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/45512-98735/ZirMed-vs-athenaOne) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 4.4 Features 3.9 4.4 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-45512/NextGen-Ambulatory-EHR-vs-ZirMed) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/45512-178984/ZirMed-vs-Jane-App) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Contact vendor for pricing Price $129/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/45512-142407/ZirMed-vs-ChiroFusion-Complete-Practice-Management) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) Contact vendor for pricing Price $235/month 4.4 Features 4.0 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/45512-81299/ZirMed-vs-CollaborateMD-PMS) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/45512-195467/ZirMed-vs-Care-Patron) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (391)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Contact vendor for pricing Price $75/month 4.4 Features 4.4 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/45512-144484/ZirMed-vs-InSync-EMR) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.39 (447)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/45512-122278/ZirMed-vs-EpicCare-EMR) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/45512-130710/ZirMed-vs-SimplePractice)