# Compare Waystar vs Jane 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Waystar and Jane based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/45512-178984/ZirMed-vs-Jane-App --- # Waystar vs Jane Features and Cost Comparison Last updated July 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WaystarJane2/4 selected [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (212)](https://www.capterra.com/p/45512/ZirMed/reviews/) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) [## Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (212)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment AF Based on [212 reviews](#user-reviews) Positive 191 Neutral 8 Negative 13 [## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $54.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [524 reviews](#user-reviews) Positive 506 Neutral 11 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,881 reviews from medical billing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings HIPAA Compliant 4.9 Billing & Invoicing 4.4 Charting NA Claims Management 4.6 Appointment Management NA 85%Fit High performer Feature ratings HIPAA Compliant 4.9 Billing & Invoicing 4.6 Charting 4.7 Claims Management 4.4 Appointment Management 4.8 User satisfaction User satisfaction 4.4 User reviews[212](https://www.capterra.com/p/45512/ZirMed/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 User satisfaction 4.8 User reviews[524](https://www.capterra.com/p/178984/Jane-App/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $54Flat Rate, Per Month - Free version - Free trial Best for Best for From physician practices to enterprise health systems, Waystar is built for healthcare organizations of all types and care settings to simplify payments and reduce complexity. Best for Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows. ## User reviews Pros & cons AF Alegria F. Director, Revenue Cycle Applications CBO > "We have found Waystar to be a highly efficient and trusted partner, offering advanced products and solutions (using AI and..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7171512) JM John M. Physician- Practice Owner > "I have been with Waystar for more than 8 months and I have seen nothing but misleading information and passing support requests..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7159047) Kristin H. owner > "I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a billing..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) BN Betty N. Clinic Director > "Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to exit. If..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) VR Verified Reviewer COO > "They are the first Clearinghouse I have ever used but all in all, between their reports, automations, reports, and..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) DL Dawn L. Practice Administrator > "You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in timely..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053829) BN Betty N. Clinic Director > "There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that don’t..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) LH Lisa H. Clearinghouse Administrator > "Honestly, I'm hard pressed for any "cons". If any, the smaller "mom and pop" biller may find the pricing higher than others..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7166368) LH Lisa H. Clearinghouse Administrator > "Waystar is a wonderful partner to us; I simply can't fathom using any other clearinghouse nor doing any kind of medical billing..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7166368) Kristin H. owner > "The biggest issue I have is that they archive claims and remits after 2 years." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) TU Taylor U. Surgery Coordinator > "The convivence of being able to take a patient's payment, it is super easy to set up patient payment plans, collect balances..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762354) VR Verified Reviewer COO > "Support cases are often hard to solve with several steps involved and sometimes cases being closed before full resolution" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) KD Kathy D. Director of Operations > "We value our relationship with Waystar and hope to continue it for a long time." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7166332) DM Danielle M. Revenue cycle manager > "My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can do this" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053239) Kristin H. owner > "They have great customer support." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) BN Betty N. Clinic Director > "Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) AA Amanda A. Pas > "I liked everything being easily accessible and able to be viewed and had most insurances" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6660059) JM John M. Physician- Practice Owner > "I made a terrible mistake switching my Trizetto clearinghouse to Waystar." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7159047) MC Megan C. Patient Service Representative > "Super easy and quick, helps the check in process be more smooth" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762356) BN Betty N. Clinic Director > "They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able to use." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) CB Crystal B. MEDICAL RECORDS TECHNICIAN > "I love the ease of use and how quickly I receive results." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6804909) IM Irina M. Managing Partner > "After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated that..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) LG Lauren G. office manager > "Hands down the BEST clearinghouse we have found yet!" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6710685) IM Irina M. Managing Partner > "The contract would need to be terminated and they would refund everything." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) JB Jeanie B. Billing Coordinator > "I really like how simple it is to navigate the site and appreciate the links that are available when I need help understanding..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845131) AG Addie G. Payment posting supervisor > "too many search filters and sometimes it can break thigs down to much and I am looking for mass findings." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) SC Sheila C. Billing Manager > "It has a lot of options to run Revenue Cycle reports, and it has improved our collections tremendously." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AW Annie W. Collection Specialist > "I have no dislike about the software. When there are issues with the software we are immediately notified. When payors..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3848095) SC Sheila C. Billing Manager > "It is simple to use to run insurance verification, making the software useful not only to the billers, but also to other..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) MT Michele T. Billing Specialist > "Customer service takes to long to respond to tickets and are bad about closes them out before the client says the problem is..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178) PB Poncey B. Billing Database Administrator > "This software is a great tool to process claims and do claims corrections in the same place." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426) JM Jamie M. A/R > "They really don't seem to care that there are timely filing restraints on hospices to submit claims." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___4886169) RR Renee R. Manager > "Easy to navigate the site and pages." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6029515) AP Aramay P. Billing Assitant > "sometimes it does not pull up the correct information about a patient." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845065) GO Glenda O. AR > "The billing feature and claims follow up has been a great tool for our team." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) CO Cindy O. Technology Integration Analyst > "We have reached out multiple times with questions on our invoices with no response." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) VT Vicki T. Practice Manager > "Denials are now clearly marked, customer service is professional and knowledgeable, additional features like appeal letters,..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3565655) GK Gina K. Billing and Accounts Receivable Director > "clearly lacks the initiative to set a higher standard of customer service which allows critical issues and problems to go..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) JS Jessie S. COO > "Its features are robust and we have very limited issues with Waystar." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845833) SC Sheila C. Billing Manager > "The only negative aspect that I see is that lately their customer support is lacking resources." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AG Addie G. Payment posting supervisor > "easy to use, able to be used for billing, AR and Payment posting." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) CO Cindy O. Technology Integration Analyst > "Our account representative insists this is not their place to assist with invoices." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) TP Tiffany P. Client Care Supervisor > "I do like that you don't have to enter CVC code." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845165) DG Dawn G. Biller > "At this moment I can't think of anything that may need to be improved, at least for what I use Waystar for." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845400) NM Nadine M. Supervisor > "They get our invoices out in a timely manner and the address issues tool is super helpful for us." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) CP Cheryl P. Prior Authorization > "too bad you can't see many things at once you have to change area s" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845164) PB Poncey B. Billing Database Administrator > "Customer service is very helpful and knowledgeable for assistance when you need them." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426) GO Glenda O. AR > "I was not part of the process of installation of this software." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) NU Niki U. Front Office / Pre-Op > "I use this to verify insurance and I feel like its so easy and quick and gives me all the information I need." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) SJ Sue J. Certified Medical Biller > "I think it's very hard to sign up new Payers in the the account tab." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556568) MH Mary H. Main biller > "I don't use all of the features but the ones I do use are very user friendly." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3880079) RM Ruth M. manager > "When ever I call in for help I feel that it is hard to speak with the correct person that can help me." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) JK Jennifer K. Business Administrator > "Easy to use. When you need to search for a claim its easy to find." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3885475) PR Paul R. Business Analyst > "The integration of eSolutions was a flop." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3549995) AK Anna K. BIller > "It is helpful to find claims that have proof of timely submission to insurance." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556694) GK Gina K. Billing and Accounts Receivable Director > "There is a failure to fix problems in a timely manner." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) RM Ruth M. manager > "The system is great for medical billing and never gives us any problems" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) DH Donna H. Consultant > "So, when you call they don't understand the issue. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3544069) MT Michele T. Billing Specialist > "Eligibility works pretty good." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178) VL Valerie L. Owner > "Customer service is horrible. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3303168) RV Rebecca V. Medical Biller/Coder > "Waystar is easy to use and find support when needed." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3878231) TG Todd G. Office Manager > "The customer service is tier biggest flaw in my opinion." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2827321) [View Reviews](https://www.capterra.com/p/45512/ZirMed/reviews/) CW Claire W. Counseling Therapist > "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155) KK Kristen K. Co-Owner and Doctor of Physical Therapy > "I've never had a company for any product or service reach out after one year of use to take time out of their schedule to chat with us,..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482) JS June S. Founder and Director > "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) RK Robert K. CEO and chiropractor > "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452) Yugma S. Assay development and integration technician > "It is a reliable platform for managing schedules, organizing appointments, and maintaining workflow visibility." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) Yugma S. Assay development and integration technician > "Additionally, integration with highly specialized tools or systems is not always as flexible as needed." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) ZS Zach S. Doctor of Chiropractic, Owner > "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) Nicole L. Physiotherapist > "The biggest downside to working with Jane is the setting up of charting options." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) GS Gordie S. Counsellor > "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic to work..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) MP Maurice P. Owner > "Some features aren't implemented well, and there is a lot of customization needed to make the service workable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) LC Lance C. Solution Architect > "Nice calendar view that allows you to book by appointment type or practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791) JS Jesse S. Clinical Director > "It actually took our admin team a lot more work to handle bookings." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674) NB Nicky B. Practice Manager > "The setup process was straightforward and easy to follow, and even tasks like exporting and importing data were simple and seamless,..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7178002) VR Verified Reviewer Scribe specialist > "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468) Nicole L. Physiotherapist > "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) KR Karen R. Consultant > "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057) GS Gordie S. Counsellor > "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) Kassidy K. Chiropractor > "Overall good it just couldn’t keep up with us after a certain weekly volume of patients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070) SM Stacey M. Counsellor > "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422) JC John C. Director of Curriculum and Administrations > "These two things are more concerning for bookkeeping and administration, and do not really impact the end user." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) KV Krishna V. Mental Health Clinician > "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304) AP Andrea P. Social Worker, Psychotherapist > "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114) JS June S. Founder and Director > "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) Breanna G. Onboarding coordinator > "There’s some features that seem like no-brainer improvements." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) Yugma S. Assay development and integration technician > "It simplifies coordination and helps keep operations running smoothly" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) EM EMMA M. Physio > "no AI integration that I have to pay more if I want the add on for invoicing" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621) AD Andrew D. Client > "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work around..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677) CA Claudia A. Psychotherapist > "That I cannot see the client's number in the chart that has all the info about the clients appointment." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213) CM Collin M. Owner > "The interface of Jane is easy to use, it allows for our unique pricing model without issues." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) Breanna G. Onboarding coordinator > "It does not talk to dynamics." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) SS Shaun S. Medical Office Assistent > "Jane continues to be a valuable tool for managing day-to-day clinic operations." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088) SH Stefanie H. Analyst > "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698) Crystal C. Operator Manager > "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471) JB Jackie B. Licensed Massage Therapist > "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461) Manpreet K. Physiotherapist > "For a busy clinic, it made reception work much smoother and reduced confusion." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618) JT Jacob T. Physical Therapist > "Not being able to connect to an external exercise programmer other than Physitrack" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866) MH Maggie H. Clinic Administrator > "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134) LD Laura D. Registered Massage Therapist > "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086) RH Ramona H. Clinic coordinator > "The best feature is the “shared templates”." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913) MG Myles G. Owner > "It doesn't easily accommodate taking retainers on an account." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337) JB Jacqui B. Owner > "Use it as a client and it is really easy to set up and manage appointments and scheduling." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421) CD Colleen D. mental health counselor > "It created a lot of problems that customer service wasn't able to fix." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) HS Homa S. Owner and Practitioner > "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183) DO Damien O. Physical therapist > "Lack of integration with billing software." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376) IW Ike W. Chiropractor Owner > "My medical documentation with Jane AI is so incredibly accurate." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7154813) JH John H. Physician > "They just don't answer calls or return voicemails" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555) EH Emma H. Admin > "Jane's customer support is the best of any software programs I've used within a business." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462) CD Colleen D. mental health counselor > "The site felt more complicated and less intuitive than other programs I have used." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) VR Verified Reviewer Physical Therapist > "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231) MEK Mel Elizabeth K. Owner > "I find that my older family members sometimes have trouble with technology and this is no different." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816) LG Lucky G. Director > "Introducing new features continually to keep up with our needs." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845) AG Asha G. RMT > "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576) JC John C. Director of Curriculum and Administrations > "We also appreciate the customer support and the consistent updates to the system, which include useful features." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) AR Austin R. DIrector > "Some of the settings are cumbersome." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766) KK Kristen K. Co-Owner and Doctor of Physical Therapy > "The interface of Jane is extremely intuitive and customizable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482) PC Peggy C. AA > "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. " [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614) Leana Y. Senior Product Owner > "I like how it can notify me by both email and SMS, and how you can send confirmations to customers." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467) TK Taylor K. Power Engineer > "The search engine isn't the most user friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172) SK Signe K. Therapist > "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410) SS Shantelle S. Psychologist > "The new video opening in a browser has caused problems for me and several clients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635) SS Shaun S. Medical Office Assistent > "The user interface is clean and easy for both administrative staff and practitioners to learn." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088) JH Jennifer H. Nutritionist > "Too expensive for a single practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672) Debbie C. Counsellor > "Each time I had a question they responded quickly, and even gave me a gift when I retired!" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617) AG Ashley G. Owner/Athletic Therapist > "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213) ZS Zach S. Doctor of Chiropractic, Owner > "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) KB Kate B. CEO > "I also cannot believe there is not app to access the calendar from a mobile device." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008) CM Collin M. Owner > "The customer service is what really takes them to the next level." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) AT Andrew T. Chiropractor > "There is a lot to customize but a few really annoying things that you can’t customize." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429) Manpreet K. Physiotherapist > "I also liked how easy it was to find patient information and keep the daily schedule organized." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618) RD Rakesh D. Physiotherapist > "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360) DC David C. Owner > "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617) MS Michelle S. Owner > "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311) RH Ramona H. Clinic coordinator > "It makes managing a busy clinic easier." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913) VG Valerie G. Physical Therapist > "The cost is a little high when you're starting a business" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804) Breanna G. Onboarding coordinator > "With some room to improve, it seems like a great platform for all medical companies." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) TL Tanya L. Owner and Acupuncturist > "Always double check the software cannot be trusted in the financial area." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579) SS Stephanie S. Registered Psychotherapist > "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020) SB Shawna B. Doctor of Chiropractic > "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706) NA Neudis A. Registered Psychotherapist > "Offers lots of features, keeps me organice and my team on the same page and processing." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883) MH Mathew H. Marketing Consultant > "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what information..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453) [View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/) ## User interface 4.44 (212) 4.79 (524) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Waystar Top features 32/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/45512/ZirMed/#features) Jane 31/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/178984/Jane-App/#features) ### Recognition No recognitions have been awarded to Waystar No recognitions have been awarded to Jane ### Deployment & support Waystar Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jane Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Waystar - By Waystar - Located in United States - Founded in 1999 Jane - By Jane Software - Located in Canada - Founded in 2014 ## Popular Comparisons [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (212)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) Contact vendor for pricing Price $199/month 4.4 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/45512-106348/ZirMed-vs-EZClaim-Medical-Billing) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/) $54/month Price $19.99/month 4.6 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178984-268055/Jane-App-vs-Goldie) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (212)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/45512-129169/ZirMed-vs-Tebra) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) $54/month Price $23.99/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-178984/Vagaro-vs-Jane-App) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (212)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/45512-195467/ZirMed-vs-Care-Patron) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/) $54/month Price €69/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/178984-253301/Jane-App-vs-Doctoralia-Pro) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (212)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 4.4 Features 3.9 4.4 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-45512/NextGen-Ambulatory-EHR-vs-ZirMed) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $54/month Price $0 4.6 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (212)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (367)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/45512-124590/ZirMed-vs-EMA) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $54/month Price $20/month 4.6 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-191978/Jane-App-vs-Acuity-Scheduling) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (212)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/45512-98735/ZirMed-vs-athenaOne) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) $54/month Price $28/month 4.6 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/174830-178984/GlossGenius-vs-Jane-App)