# Compare Waystar vs Compulink 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Waystar and Compulink based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/45512-209707/ZirMed-vs-Compulink-Healthcare-Solutions

---

# Waystar vs Compulink Features and Cost Comparison

Last updated July 2nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WaystarCompulink2/4 selected

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (212)](https://www.capterra.com/p/45512/ZirMed/reviews/)

[Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)[4.1 (281)](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/reviews/)

[## Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (212)](https://www.capterra.com/p/45512/ZirMed/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

AF

Based on [212 reviews](#user-reviews)

Positive

191

Neutral

8

Negative

13

[## Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)[4.1 (281)](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4

Ease of Use

3.9

Customer Service

4.2

Reviews Sentiment

LS

TG

TG

Based on [281 reviews](#user-reviews)

Positive

229

Neutral

25

Negative

27

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 1,881 reviews from medical billing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

HIPAA Compliant

4.9

Billing & Invoicing

4.4

Charting

NA

Claims Management

4.6

Appointment Management

NA

81%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Billing & Invoicing

4.4

Charting

4.6

Claims Management

4.6

Appointment Management

4.4

User satisfaction

User satisfaction

4.4

User reviews[212](https://www.capterra.com/p/45512/ZirMed/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

User satisfaction

4.1

User reviews[281](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

From physician practices to enterprise health systems, Waystar is built for healthcare organizations of all types and care settings to simplify payments and reduce complexity.

Best for

Compulink is used by addiction centers, behavioral health, dermatology, gastroenterology, ophthalmology, optometry, orthopedics, ENT, pain management, therapy, podiatry, urology, and surgery centers.

## User reviews

Pros & cons

AF

Alegria F.

Director, Revenue Cycle Applications CBO

> "We have found Waystar to be a highly efficient and trusted partner, offering advanced products and solutions (using AI and..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7171512)

JM

John M.

Physician- Practice Owner

> "I have been with Waystar for more than 8 months and I have seen nothing but misleading information and passing support requests..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7159047)

Kristin H.

owner

> "I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a billing..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627)

BN

Betty N.

Clinic Director

> "Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to exit. If..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

VR

Verified Reviewer

COO

> "They are the first Clearinghouse I have ever used but all in all, between their reports, automations, reports, and..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479)

DL

Dawn L.

Practice Administrator

> "You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in timely..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053829)

BN

Betty N.

Clinic Director

> "There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that don’t..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

LH

Lisa H.

Clearinghouse Administrator

> "Honestly, I'm hard pressed for any "cons". If any, the smaller "mom and pop" biller may find the pricing higher than others..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7166368)

LH

Lisa H.

Clearinghouse Administrator

> "Waystar is a wonderful partner to us; I simply can't fathom using any other clearinghouse nor doing any kind of medical billing..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7166368)

Kristin H.

owner

> "The biggest issue I have is that they archive claims and remits after 2 years."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627)

TU

Taylor U.

Surgery Coordinator

> "The convivence of being able to take a patient's payment, it is super easy to set up patient payment plans, collect balances..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762354)

VR

Verified Reviewer

COO

> "Support cases are often hard to solve with several steps involved and sometimes cases being closed before full resolution"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479)

KD

Kathy D.

Director of Operations

> "We value our relationship with Waystar and hope to continue it for a long time."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7166332)

DM

Danielle M.

Revenue cycle manager

> "My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can do this"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053239)

Kristin H.

owner

> "They have great customer support."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627)

BN

Betty N.

Clinic Director

> "Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

AA

Amanda A.

Pas

> "I liked everything being easily accessible and able to be viewed and had most insurances"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6660059)

JM

John M.

Physician- Practice Owner

> "I made a terrible mistake switching my Trizetto clearinghouse to Waystar."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7159047)

MC

Megan C.

Patient Service Representative

> "Super easy and quick, helps the check in process be more smooth"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762356)

BN

Betty N.

Clinic Director

> "They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able to use."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129)

CB

Crystal B.

MEDICAL RECORDS TECHNICIAN

> "I love the ease of use and how quickly I receive results."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6804909)

IM

Irina M.

Managing Partner

> "After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated that..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187)

LG

Lauren G.

office manager

> "Hands down the BEST clearinghouse we have found yet!"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6710685)

IM

Irina M.

Managing Partner

> "The contract would need to be terminated and they would refund everything."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187)

JB

Jeanie B.

Billing Coordinator

> "I really like how simple it is to navigate the site and appreciate the links that are available when I need help understanding..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845131)

AG

Addie G.

Payment posting supervisor

> "too many search filters and sometimes it can break thigs down to much and I am looking for mass findings."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746)

SC

Sheila C.

Billing Manager

> "It has a lot of options to run Revenue Cycle reports, and it has improved our collections tremendously."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003)

AW

Annie W.

Collection Specialist

> "I have no dislike about the software. When there are issues with the software we are immediately notified. When payors..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3848095)

SC

Sheila C.

Billing Manager

> "It is simple to use to run insurance verification, making the software useful not only to the billers, but also to other..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003)

MT

Michele T.

Billing Specialist

> "Customer service takes to long to respond to tickets and are bad about closes them out before the client says the problem is..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178)

PB

Poncey B.

Billing Database Administrator

> "This software is a great tool to process claims and do claims corrections in the same place."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426)

JM

Jamie M.

A/R

> "They really don't seem to care that there are timely filing restraints on hospices to submit claims."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___4886169)

RR

Renee R.

Manager

> "Easy to navigate the site and pages."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6029515)

AP

Aramay P.

Billing Assitant

> "sometimes it does not pull up the correct information about a patient."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845065)

GO

Glenda O.

AR

> "The billing feature and claims follow up has been a great tool for our team."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274)

CO

Cindy O.

Technology Integration Analyst

> "We have reached out multiple times with questions on our invoices with no response."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335)

VT

Vicki T.

Practice Manager

> "Denials are now clearly marked, customer service is professional and knowledgeable, additional features like appeal letters,..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3565655)

GK

Gina K.

Billing and Accounts Receivable Director

> "clearly lacks the initiative to set a higher standard of customer service which allows critical issues and problems to go..."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715)

JS

Jessie S.

COO

> "Its features are robust and we have very limited issues with Waystar."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845833)

SC

Sheila C.

Billing Manager

> "The only negative aspect that I see is that lately their customer support is lacking resources."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003)

AG

Addie G.

Payment posting supervisor

> "easy to use, able to be used for billing, AR and Payment posting."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746)

CO

Cindy O.

Technology Integration Analyst

> "Our account representative insists this is not their place to assist with invoices."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335)

TP

Tiffany P.

Client Care Supervisor

> "I do like that you don't have to enter CVC code."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845165)

DG

Dawn G.

Biller

> "At this moment I can't think of anything that may need to be improved, at least for what I use Waystar for."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845400)

NM

Nadine M.

Supervisor

> "They get our invoices out in a timely manner and the address issues tool is super helpful for us."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199)

CP

Cheryl P.

Prior Authorization

> "too bad you can't see many things at once you have to change area s"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845164)

PB

Poncey B.

Billing Database Administrator

> "Customer service is very helpful and knowledgeable for assistance when you need them."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426)

GO

Glenda O.

AR

> "I was not part of the process of installation of this software."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274)

NU

Niki U.

Front Office / Pre-Op

> "I use this to verify insurance and I feel like its so easy and quick and gives me all the information I need."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572)

SJ

Sue J.

Certified Medical Biller

> "I think it's very hard to sign up new Payers in the the account tab."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556568)

MH

Mary H.

Main biller

> "I don't use all of the features but the ones I do use are very user friendly."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3880079)

RM

Ruth M.

manager

> "When ever I call in for help I feel that it is hard to speak with the correct person that can help me."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795)

JK

Jennifer K.

Business Administrator

> "Easy to use. When you need to search for a claim its easy to find."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3885475)

PR

Paul R.

Business Analyst

> "The integration of eSolutions was a flop."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3549995)

AK

Anna K.

BIller

> "It is helpful to find claims that have proof of timely submission to insurance."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556694)

GK

Gina K.

Billing and Accounts Receivable Director

> "There is a failure to fix problems in a timely manner."

[See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715)

RM

Ruth M.

manager

> "The system is great for medical billing and never gives us any problems"

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795)

DH

Donna H.

Consultant

> "So, when you call they don't understand the issue. "

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3544069)

MT

Michele T.

Billing Specialist

> "Eligibility works pretty good."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178)

VL

Valerie L.

Owner

> "Customer service is horrible. "

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3303168)

RV

Rebecca V.

Medical Biller/Coder

> "Waystar is easy to use and find support when needed."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3878231)

TG

Todd G.

Office Manager

> "The customer service is tier biggest flaw in my opinion."

[See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2827321)

[View Reviews](https://www.capterra.com/p/45512/ZirMed/reviews/)

LS

Lynn S.

Executive Director

> "We also really appreciate the custom reporting tools, which make it easy to pull the exact data we need when a standard report doesn't cut..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___7157523)

TG

TALOR G.

ADMINISTRATOR

> "Non-Intuitive Navigation: Some tasks that should be simple (like finding a specific patient ledger or modifying a table) require navigating..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___7154853)

TG

TALOR G.

ADMINISTRATOR

> "Everything at a glance: Nurses and technicians can often complete 90% of their documentation on a single screen without clicking through..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___7154853)

TG

TALOR G.

ADMINISTRATOR

> "I’ve also found that updates can be a double-edged sword—bringing necessary features but occasionally introducing frustrating glitches that..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___7154853)

TG

TALOR G.

ADMINISTRATOR

> "Overall, my experience with Compulink has been a journey of functional excellence balanced by technical demands."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___7154853)

LS

Lindsey S.

Optician

> "Overall it works, but in my opinion is not the best platform available, it's not easy to train people on and it requires lots of extra..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___6602911)

JC

Jennifer C.

manager

> "More informative reports, easy to navigate as well as having all of your exams in one spot and not having to go to an old exam to review is..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___6698792)

TG

Tracie G.

Provider

> "minor things, such as some of the tab features, you have to click in areas instead of tabbing to them, the cloud times out too fast..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4566332)

LS

Lynn S.

Executive Director

> "One of the biggest standouts is the support team."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___7157523)

LN

Lidia N.

Optician

> "The training period was incredibly short and after weeks of trying to figure out the program, still found myself confused."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___6361988)

RH

Reagan H.

Optician

> "It has been a wonderful change from our old EHR and it keeps things streamlined and the reports are easy to read and print."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___7063100)

LK

Lowell K.

Office Manager

> "little bugs and glitches here and there; icon design and layout (title bar icons not in the same place in different modules); there's a..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2361637)

SW

Sara W.

Owner/Physician

> "I am able to use the same EMR for myself (sports/family medicine), my PT, my chiropractor, and will be able to use it for..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___5078147)

CC

Candy C.

Provider / Ophthalmology - Retina / Vitreous

> "Setting up the Look Up Tables took me a long time but I was a new practice that did not have much (or any) of that information in a readily..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2319091)

LS

Lynn S.

Executive Director

> "Overall, Compulink has been a good experience for our practice. "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___7157523)

KD

Kent D.

Optometrist and Director

> "Updates to the software cause some issues since we are not able to spend much time learning or relearning things that have been changed. ..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2316640)

SW

Sara W.

Owner/Physician

> "They helped me customize my charting environment so that I can complete documentation faster."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___5078147)

GK

Greg K.

Business Manager / Optician

> "The integration with outside software can be tedious and confusing. "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___3252159)

AB

Andi B.

RN Administrator

> "No ASC is alike and we appreciate that Compulink allows us to make direct modifications to our workflow (overall layout, documentation,..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4809548)

NL

Nicanor L.

Optometrist

> "Adding peripherals (ie scanner or inventory scan gun) was sometimes a problem because of compatability or it wasn’t a simple case of plug..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2529164)

MT

Melissa T.

Practice Administrator

> "Searching for patients is a breeze, tabs at top for every part of patient chart. "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___4922267)

WM

William M.

manager/owner

> "Some items cannot be copied and pasted which is a little more difficult when you are trying to move stock numbers from one place to the..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2277193)

SW

Sara W.

Owner/Physician

> "They are also very willing to help me customize my provider and patient experiences as desired."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___5078147)

MM

Michael M.

Clinical Psychlologist

> "Their quickbooks integration flat out does not work-- their own people took 6 months and could not get it to work (their own software) and..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2549913)

MT

Melissa T.

Practice Administrator

> "Compulink is very easy to work with as a company, their customer service is excellent and I love the contact through the software for a..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___4922267)

RW

RICHARD W.

Optometrist / Owner

> "As with any software company, you wish the programmers would spend a week in our practice watching us use their product to understand the..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2346276)

MT

Melissa T.

Practice Administrator

> "This feature is helpful so you are not waiting on hold to talk to someone. "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___4922267)

BB

Brandon B.

Owner

> "When you compare Compulink to other software solutions it is more expensive both in initial investment and then also in maintenance fees."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2320095)

AB

Andi B.

RN Administrator

> "Our nurses and technicians find Compulink easy to use because a majority of their documentation can be done on one screen and they can set..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4809548)

RF

Ryan F.

Office Manager

> "Updates to fix certain bugs often cause other areas of the software, that were working fine, to glitch."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2323531)

KM

Kim M.

Manager of Optical Operations

> "We were able to customize this software to meet our needs which no other software we looked at could do. "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___3751026)

BM

Brad M.

Business Process Manager

> "The implementation and training teams are second to none."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___3045301)

TG

Tracie G.

Provider

> "I am able to set up my own templates so that charting is faster."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4566332)

SG

Susan G.

Office Manager

> "It is even more frustrating when there is no solution to an error and you have to wait for a fix and put up with the errors until the fix..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2364704)

LW

Lisa W.

Optometrist

> "I love all of the features esp the patient communication, portal, web reg and EHR."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4082596)

RH

Robert H.

Medical Director

> "Customization of template features is somewhat difficult to do on your own, if you are hands-on."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2436916)

HF

Heidi F.

Owner/Optician

> "The software is detailed and all encompassing for eyecare needs."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___3751362)

SS

Scott S.

Administrator

> "Pulling reports is not user friendly and sometimes the report function you are looking for is not where you would guess it would be- "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2285565)

LW

Lisa W.

Optometrist

> "Once we learn it better I am hoping it will improve our flow, increase profits and reduced redundancies"

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4082596)

SL

Susan L.

OPTOMETRIST

> "The drop down lists are not optometry specific and can be very tedious to find the right listing."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2319949)

ML

Meghan L.

optometrist, owner

> "It is also such a major player in the industry that everything we've needed to have integrate with it, has been able to do so (Weave,..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___3589819)

MS

Michael S.

Owner

> "frequent updates required about every 3 months, each time there are major problems that set us back for days. "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2883481)

TF

Tommy F.

Owner

> "The ease of use and customization of this product is very nice and has made documentation very easy for all who use it and for new people..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4540840)

MM

Michael M.

Clinical Psychlologist

> "There's no way around that other than admitting that you made this program for medical practices and never bothered to actually tailor it..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2549913)

AB

Andi B.

RN Administrator

> "I am looking forward to eventually getting our clinic switched over to Compulink as well."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4809548)

MK

Maury K.

owner

> "Often, the issues I have with the software are caused by my network issues, not the fault of Compulink."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2314109)

BM

Brad M.

Business Process Manager

> "I love the fact with a little bit of help I can pretty much customize any part of the product to work with our organizational workflow."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___3045301)

FL

Fred L.

Business Manager

> "For example, it's hard to export data from selected EHR fields. "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2356593)

JS

Jeri S.

office manager

> "Compulink support is quick to get back with us on issues we are having."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#Capterra___3784071)

JM

Jayne M.

Adminsitrator

> "Because of the complexity, sometimes it takes alot of clicks to accomplish simple task. "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2340980)

EM

Elsa M.

Operations Managerq

> "Compulink is an all-inclusive software that allows us to run all aspects of our business; paperless charts, inventory, financial reports,..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2374780)

CF

Caitlin F.

Provider

> "All systems have their glitches and technical difficulties which can be annoying at times."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2318741)

RD

Ryan D.

Director, Information Technology

> "They are constantly improving the product and have some exciting things on the horizon."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4138007)

SJ

Shawna J.

medical assistant

> "Not being able to fax documents out of the system."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2583886)

KM

Kevin M.

Owner

> "This software has saved my office space hours per week in its ability to manage schedules and use data mining and run reports."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2507447)

NH

Nathan H.

Optometrist

> "Certain core coding is not able to be customized."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2278933)

JL

Jennifer L.

Practice Administrator

> "I do like the EHR itself though."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4593432)

RW

RICHARD W.

Optometrist / Owner

> "The web registration feature is cumbersome and not patient friendly. "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2346276)

EA

Eileen A.

Office Manager

> "So far, Compulink is streamlining our workflow and making it easier to see more patients."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___3337639)

MM

Michael M.

Clinical Psychlologist

> "Many of their employees are unaware of the functions their software reportedly has-- and with good reason- the software doesnt really do..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2549913)

JL

Jennifer L.

Practice Administrator

> "I generally can navigate through things fairly easily."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4593432)

MM

Michael M.

Clinical Psychlologist

> "Running Diagnostics" is an impractical pain, and a fool's endeavor, as it is yet to actually do anything."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2549913)

JK

James K.

Optometrist

> "It saves a TON of time and allows us to show a very detailed patient history if a record were ever audited by insurance."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2325823)

CW

Cheryl W.

Director of Operations

> "Insurance Set Up was difficult and our implementation person was not as responsive as I would have liked. "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2280925)

BV

Bryan V.

Optometrist

> "Recently we migrated to a new server and opened another location and had to convert 26,000 medical records from another venders software..."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2368838)

JD

Jeremy D.

Optometrist

> "Some of the preset codes are not worded correctly."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2326242)

BV

Bryan V.

Optometrist

> "The "tab" system of organizing the chart seems to be the most elegant way of handling the large amount of data we enter for each patient. "

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2368838)

SM

Sarah M.

Practice Administrator

> "Support response is fairly quick but can't fix many problems from upgrades."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2313511)

RH

Robert H.

Medical Director

> "The visual diagnosis engine function is very helpful for identifying and documenting specific pathology in various anatomic regions."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2436916)

BR

Brittany R.

Optimetrist

> "I dont like so the little charges for pulling eligibility."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2317251)

JB

Jeffrey B.

Physician

> "The Compulink team has been very patient with me and I appreciate that."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___3638648)

PA

Pamela A.

Account Specialist

> "I am uncomfortable with the form design as it is very technical."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2373098)

JB

Jeffrey B.

Physician

> "I am pleased at how affordable it is."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___3638648)

LP

Lucien P.

Chair

> "THE CONSTANT UPDATES ARE A LITTLE ANNOYING"

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2365604)

MK

Megan K.

Owner

> "Compulink is very user friendly."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4713021)

JD

Jeremy D.

Optometrist

> "At times, the updates went in the wrong direction."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2326242)

AB

Andi B.

RN Administrator

> "At the end of the day, it was an easy choice and one that I don't regret."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___4809548)

AH

Aaron H.

Ophthalmologist/owner

> "The customer service associated with Compulink is second to none."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2313729)

FW

Frederick W.

Pediatric Ophthalmologist

> "There is rapid and easy interface with all of our machines ( e.g. autorefractor, lensometer, document scanner etc.)."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2326429)

MW

Michael W.

President

> "It is a complex system and not the easiest to teach to new staff."

[See full review](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#SoftwareAdvice___2316703)

[View Reviews](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/reviews/)

## User interface

4.44 (212)

[Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)

4.09 (281)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Waystar

Top features

32/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/45512/ZirMed/#features)

Compulink

16/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/#features)

### Recognition

No recognitions have been awarded to Waystar

No recognitions have been awarded to Compulink

### Deployment & support

Waystar

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Compulink

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Waystar

-   By Waystar
-   Located in United States
-   Founded in 1999

Compulink

-   By Compulink Healthcare Solutions
-   Located in United States
-   Founded in 1985

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