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Associations, organizations, and AMS firms that need a member database, event registration, virtual events, website, website content management, and other tools necessary to manage organizations.
Novi AMS is particularly well suited for associations using QuickBooks.
The program is robust for the price point, which is great for a small nonprofit like us. It will save us countless hours with membership and conference/event management.
My only complaint is that my learning curve is steep.
Out of the box, MemberLeap is a feature rich association management tool. But what gives MemberLeap the distinct advantage is their dedication to improving the product in customer-centric ways.
Having a little trouble getting my add-ons automatically onto the invoices. MemberLeap is working on the issue though.
They offer a good overall product for Member Management, Member Communication, and Event Management at a good price. They have many more capabilities that we have not taken advantage of.
The pixel sizes for the home page slide show and the logo slide show take getting use to and require some manipulation to get correct.
Memberleap has been very easy to migrate information over. Excellent customer service and great value for the product.
Also most admin functions are global for the organization, rather than restricted for which person or data fields they can access.
The staff is also great, the take concerns seriously which I really appreciate and try to provide a fix if possible. Sending invoices is also super easy to do and quick which I love.
Anytime you change systems it is frustrating. They have less features than our previous AMS, but sometimes less is more.
I love Novi AMS and the excellent and outstanding service I receive from one of the best teams in the country.
The only complaint I would have is the initial cost, but over time It will pay for its self. You pay the first year upfront and a hefty onboarding fee.
The overall experience has been great, from the design implementation and development of the integration was great.
Sometimes I find the report criteria confusing, but it is probably just above my understanding level.
There are several training opportunities, including an extremely comprehensive online help tool to help staff learn the system. Novi support staff are very responsive and helpful.
The eCommerce has been difficult for us to work with, but our needs are out of the norm.
Shamilah U.: I'm Shamilah, I'm the Director of Member Services. I rate Novi AMS a five. For more reviews like this, please click below. We use Novi to manage our membership and also for invoicing purposes, for events, for website material management. We utilize Novi for all of that as well as to communicate with our membership and prospective members as well. One of the main things I love about Novi AMS, I truly love the customer service as this is a new software for our company and really seeing how hands on the customer service representatives are with making sure that we fully understand the capabilities that Novi AMS has and how to use it to the best of our ability, but also making sure we're maximizing our usage of Novi. Truly love it, and it's very user friendly, very beginner friendly. It's very easy to use, it really does make our day-to-day so much easier. One of the things that Novi AMS can improve on, even though it is a really great software, is truly how to pull reports based on various company needs and really organizing those reports and making sure that they're easy to access, easy to customize.
Prioritize real-user-identified key features according to your needs to find your best fit.
MemberLeap
Top FeaturesNovi AMS
MemberLeap
Novi AMS
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