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Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.
Our software products are tailored to multiple industries, including residential, commercial, and corporate housing properties. Serving U.S and Canada
I'm a huge fan of using applications like these to help streamline tasks, and Buildium does a great job for the rental property sector.
The customer service is absolutely awful. No one on the line can ever do anything about the tech problems and such.
Customer service is outstanding and the number of add-on services are impressive. I use Buildium daily and it's become my one-stop shop for how I manage our properties.
A lot of the entering and how to get the reporting to look on paper can be very time-consuming and confusing. Owners are often confused how pre-payments are labeled as well.
The software is a great place to start for management companies. It's affordable and worth spending a little more to have a lot more function.
It is frustrating that email communication can not be streamlined through this software. You can send an email out to a tenant, but they are not able to reply to the email through this method.
It has great reporting, an intuitive workflow and website, an awesome customer portal, and a nice owner portal. It even comes with document management.
Their "known issues" have cost me THOUSANDS in productivity loss. They don't offer credits, discounts or anything of value and they don't fix the issues for months.
If I have an issue he is there and resolves it by the next day. I love the customer service and appreciate his helpfulness and always there to be assistance with any questions I have.
There is no place to submit my payment. Your wasting my time just because I don't have a 100 character review.
We have used Landlord Tracks for over a year and love the software and their great, responsive customer service.
There is no running balance on the account. Categories for each transaction should be included so that a yearly report (missing also) can be generated for income tax purposes.
I'm still getting used to using it, but I love they have a user guide to help you out. I also love that you can do tenant screening.
Inability to sort Invoices by status. Unable to get Reoccurring Transactions (Tasks) to work.
The integration of the marketing is awesome. I click publish and it goes to websites that are the most popular where tenants are and I get quick results on tenants.
I can't believe I have to go through all this to make a payment. Getting frustrated here.
Bobby: Hello, I'm Bobby. I'm a real estate agent and property manager, and I give Buildium five stars. For more reviews like this, click below. Actually, I didn't have any other software. I was a new company and I'd just started. And a friend of mine actually had Buildium and she used it for her hundreds of properties that she managed. And I asked her, what is it that I should use to really help me get my business started right away? And she suggested that I use Buildium. Well, the main thing I liked about Buildium was that it was from soup to nuts. It offered me everything I needed. As a matter of fact, it's almost like having an administrative assistant. And so, I was so blessed to be able to have this program, which does everything for my marketing in the beginning, all the way through to moving someone out at the end. It has so many apps that connect to this program and they're just amazing. And together, it just makes it so much easier for me to run my business by myself. For me, it was fairly easy to get started. Just because the week that I was actually doing all the videos, we happened to have a week of snow in Louisville. So, how lucky I was to be able to have that snow, because I sat down and went over video after video. And in those videos, I was able to learn step-by-step what to do to be able to set up my system and really make it effective for me as I moved forward into it. It's a little challenging if you don't have that much time. But if you've got the time to really sit down and just focus on it for a week or so, you can really set yourself up for success. I recommend Buildium greatly to anyone, and I always share that with people around me who are in the property management industry, because I do not know what I would do if I did not have Buildium. Every day when I wake up, I go through my system and think, wow, how lucky I am to have this helping me manage my properties. I have 28 units. And to be able to do that by myself and do the labor and the repairs and all of that, it's a lot. And so, Buildium really helps me organize and keep all that in line. So when people ask me, what system do you need to use? I tell them, no question, it's Buildium.
Buildium
LandlordTracks
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