# Compare Buildium vs PayHOA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Buildium and PayHOA based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/47428-146693/Buildium-Property-Management-Software-vs-PayHOA

---

# Buildium vs PayHOA Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BuildiumPayHOA2/4 selected

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,232)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (598)](https://www.capterra.com/p/146693/PayHOA/reviews/)

[## Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,232)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting Price

$62.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

MT

EP

Based on [2,232 reviews](#user-reviews)

Positive

2,048

Neutral

110

Negative

74

[## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (598)](https://www.capterra.com/p/146693/PayHOA/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

LM

Based on [598 reviews](#user-reviews)

Positive

568

Neutral

22

Negative

8

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## Summary

* * *

Features in HOA Software

36 / 43

Best performer

41 / 43

Only PayHOA

-   Access Controls/Permissions
-   Calendar Management
-   Customizable Branding

User satisfaction

User satisfaction

4.5

User reviews[2,232](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.7

User reviews[598](https://www.capterra.com/p/146693/PayHOA/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$62Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$54Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.

Best for

PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike.

## User reviews

Pros & cons

MT

Maria T.

Owner

> "It helped streamline tenant communications, online payments, maintenance tracking, lease management, and accounting in one centralized platform."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158405)

DP

David P.

Broker - Owner - Property Manager

> "Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117956)

EP

Elegija P.

Head of Operations

> "Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712)

MT

Maria T.

Owner

> "In addition, customer support response times could vary, and certain customizations or reporting options felt somewhat limited for more advanced property..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158405)

JR

Juan R.

Property manager

> "It made it easy to manage maintenance requests, track communications, organize lease and tenant information, and keep everything streamlined in a single..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158218)

EB

Eric B.

Leasing Agent

> "Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022)

DH

Deanna H.

Property Administrator

> "The accounting system, owner accounts, tasks, emails, and file management are all integrated into one program, which makes day-to-day operations efficient..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158264)

KT

Kevin T.

Accountant

> "Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670)

JR

Juan R.

Property manager

> "It is especially useful for managing multiple properties efficiently. While there are some areas that could be improved, such as speed, customization, and..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158218)

HB

Hayden B.

Reservations

> "Since I manage timeshares, some features aren't always a perfect fit for my workflow, which can make certain tasks a little more difficult compared to..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7164652)

ON

Olena N.

Administrative Assistant

> "The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596)

AM

Alison M.

Association Portfolio Management

> "There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the subject..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094594)

AN

Alex N.

President

> "Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back after..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

IR

Isaac R.

Property Manager

> "Credit card payment allocation is cumbersome, you often have to manually calculate the amount per property rather than it being handled automatically."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158301)

MC

Maria C.

Maintenance coordinator

> "I enjoy being able to find all the information needed, from lease agreements to notes about the residents and the ability to communicate with residents as..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6863245)

DH

Deanna H.

Property Administrator

> "I find it frustrating that past task entries cannot be edited, and that files cannot be removed once uploaded (if a full day has passed)."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158264)

Angela B.

Property Manager

> "The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great value for..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7052227)

LB

Lisa B.

Bookkeeper - Administrative Assistant

> "I was unable to link the auto reconciliation for the bank statement because there was an issue with app that is being used for that purpose. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041)

DS

Daniel S.

Director

> "It simplifies property management tasks, improves organization, and helps us keep accurate records."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7162001)

LM

Laura M.

Accountant Lease Admin

> "bank feed, is not consistent, some charges come through and some does not. Makes extra work and then the auto reconciliation doesn't help. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158230)

JE

Jonathan E.

Owner

> "I specifically handle more of the maintenance side an the task feature is great for tracking those maintenance jobs."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940)

IB

IRIS B.

ADMINISTRATIVE ASSISTANT

> "THAT I CAN NOT PRINT LABELS STRAIGHT FROM THE PROGRAM FOR LARGE COMMUNITIES MAILING AND WHEN EXPORTING COMMUNITY"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118207)

ON

Olena N.

Administrative Assistant

> "Some reporting and customization features could also be more flexible for property management needs."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596)

NM

Naomi M.

Property Manager

> "so i cant create distinct leases for my houses and separate agreements for my camper rentals."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7109672)

SD

Sarah D.

emergency housing case manager

> "I keep track of all my tenants in a homeless shelter & creating events from shift to shift is easy and readily available to all shifts."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199)

EP

Elegija P.

Head of Operations

> "The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712)

LB

Lydia B.

Broker Owner

> "I’m a very small property manager under 20 doors but I’ve needed the support for applications, screening, accounting and posting listings which Buildium has..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036738)

IR

Isaac R.

Property Manager

> "The platform also falls short for commercial rentals, lacking some features and flexibility that commercial property management requires."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158301)

JR

Juan R.

Property manager

> "The task management and accounting features were especially helpful for staying organized and efficiently managing multiple properties."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158218)

AN

Ally N.

Condominum Manager

> "We are a small business and with only 4 staff to onboard a full portfolio (over 45 buildings), the onboarding was pretty stressful."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158378)

SS

Stephanie S.

Property Manager

> "It has helped streamline our processes, reduce manual work, and keep our team organized as we grow. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

JR

Jennifer R.

Owner

> "Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875)

IR

Isaac R.

Property Manager

> "The leasing process is straightforward, and tracking applicants and tenants is simple and well-organized."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158301)

PH

Peter H.

Owner

> "Also you enter the appliances and all information but cant retrieve the information for the lease."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344)

MF

Marc F.

Managing Member

> "Buildium's intuitive database design allows us to manage our 15 unit property entirely in one place."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6861137)

VF

VINCENT F.

Owner

> "The current accounting aspects are not as intuitive as most are accustomed to and there was a long learning curve to use the feature."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116049)

KE

Kristen E.

Office and maintenance coordinator

> "We really like that you can create maintenance work orders for our vendors, accept payments to a portal, esign documents, send leases and other forms..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6813971)

CH

Chad H.

Owner

> "I wish I could have opted in earlier in my investment career with fewer properties, but it wasn't cost effective with low numbers of units. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7160581)

EB

Eric B.

Leasing Agent

> "I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022)

HM

Hannah M.

Property Manager

> "Invalid credits were issued incorrectly, costing us thousands with no clear origin or correction path."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7131656)

TS

Tyler S.

Resident Manager

> "I use it for managing tenants and tasks in building with usually no issues."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093046)

SF

Stephen F.

Owner

> "We had to move on due to delays in linking our business bank account to the portal for payment receipt."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___7078315)

KT

Kevin T.

Accountant

> "It is thoroughly integrated between accounting, tenant, and property recordkeeping tasks. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670)

PO

Peter O.

Owner

> "I tried to have the name of the checking account in the banking tab changed and it could not be done."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092757)

LB

Lois B.

Broker Owner Property Manager

> "They were not there when I needed help and even though they have offered me free extras to switch, I will stay and grow with Buildium out of loyalty and..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7165836)

DS

Dominique S.

Director of housing

> "The wait time to talk to someone for customer service and sometimes the hidden fees ."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158241)

LS

Lori S.

Property Manager

> "Buildium was a program new to me but it works very well once I learned all of the basics and the befits it has to reduce my workload."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117919)

AV

Aida V.

Property Accountant

> "These have to be created and calculated manually, which is time-consuming and increases the risk of error when managing multiple properties."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6858033)

MN

Melinda N.

Designated Broker

> "It helps me to keep on top of rents and expenses by property fairly efficiently"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7160627)

MT

Maria T.

Owner

> "Some features also felt less intuitive than they could be, requiring extra steps or workarounds."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158405)

ZX

Zhiyuan X.

treasurer

> "all features are included for our HOA management service for our small community."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7173169)

TK

Tamara K.

Asset Manager

> "Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117861)

LB

Lisa B.

Bookkeeper - Administrative Assistant

> "The speed of transitioning from page to page and updating of information is excellent. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041)

AN

Alex N.

President

> "Then they blocked self-service plan upgrades and forced “sales-only” pricing that didn’t match the published rates."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

AV

Aida V.

Property Accountant

> "I also appreciate the built-in leasing functionality that allows applicants to submit forms via a link - very convenient."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6858033)

AN

Alex N.

President

> "On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

WKL

William Kent L.

Property Manager

> "I like the way you can add invoices and not worry about them not getting paid ."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7120285)

PH

Peter H.

Owner

> "Leases and the way it fills in fields feels clunky. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344)

LB

Lois B.

Broker Owner Property Manager

> "They have helped me grow my business and they have videos to help teach myself and my staff."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7165836)

JR

Jennifer R.

Owner

> "Since being sold the prices went up a lot and I can no longer make a call for help."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875)

SS

Stephanie S.

Property Manager

> "The platform is intuitive, well-organized, and designed with real property managers in mind. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

GP

Guillermo P.

Survey too long - now turns out Mexico is not supported

> "I can't update several recurring tasks due date, status, assignees and collaborators at the same time like regular tasks"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6623485)

JW

Janice W.

Assistant Treasurer - HOA

> "It adds value to HOA mangt of Communication with residents as well as its Accounting & Reporting capabilities are superb"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039487)

HM

Hannah M.

Property Manager

> "On the operator side, Buildium has caused direct financial harm, to our business and to our tenants."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7131656)

JE

Jonathan E.

Owner

> "Excellent technical support. Although the software occasionally has limitations, support staff have been extremely helpful in helping us maximize the use of..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940)

DT

Denny T.

Owner

> "Landlord user navigation and experience is not the most intuitive."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7164749)

CD

Cassandra D.

Real Estate Specialist

> "We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as well!"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118108)

MC

Matt C.

Owner

> "My onboarding was complete but there were a few items that I still don't know how to properly do in the system. While there is a lot of support information,..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6616566)

JF

Joseph F.

Broker in charge

> "It was easy to train my part time staff and it helps me keep tabs on all of my clients."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093567)

LM

Lana M.

Broker

> "They charge credit card fees from the landloard and can't provide information about who paid with a credit card."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297)

JO

Joshua O.

Property Manager Assistant

> "What I like about the platform is the easy access to property and tenants profile and also the creating of bills"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7041362)

LM

Lana M.

Broker

> "You have to wait at least 30 minutes to get an answer; simultaneously, you are receiving a message "Press 2 to get a call back..." and it doesn't work. When..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297)

SS

Stephanie S.

Property Manager

> "Owner reports are clean, professional, and easy to generate, which has greatly improved transparency and client satisfaction."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

AS

Ateer S.

CEO

> "Doesn’t seem to have real time connectivity to"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115942)

HB

Hayden B.

Reservations

> "It's easy to use and makes managing rent, maintenance requests, and tenant communication much more efficient."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7164652)

JH

Jeff H.

President - CEO

> "Charging them per owner is not the right answer."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7089636)

DH

Deanna H.

Property Administrator

> "It saves a significant amount of time and keeps the entire workflow consistent and efficient."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158264)

KS

Kyle S.

Property Manager

> "Mobile support is lacking, and many features available on desktop simply cannot be done on mobile. If they can be done, it certainly isn't easy to figure out..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6826707)

AB

Arina B.

Bookkeeper

> "It is especially well-suited for medium to large property management companies. While it may require a financial investment and some initial learning time,..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6421216)

AB

Alyssa B.

Asset Manager

> "Charged us for subscription then turned off tenant turner so we could not use it for the last month of our account being active."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6643821)

[View Reviews](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

LM

Love M.

HOA Board Member

> "The platform offers a robust set of features that make managing our HOA significantly easier, from financial tracking and reporting to homeowner communications and..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7158911)

PS

Prashant S.

Budget Committee Lead

> "Certain Available Features are hard to find- example creating a template for Violation, had to navigate through the Software to figure out on how to create a..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7170482)

EO

Erika O.

Treasurer

> "Navigation is intuitive overall, although some accounting workflows could be organized more clearly, especially around chart of accounts setup, equity accounts, and..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425)

AC

Alex C.

Manager

> "It does not allow formatting within ballot descriptions — no spacing, no bold text, and everything appears in one continuous paragraph."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

KB

Kevin B.

President

> "It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6854929)

MM

Mitchell M.

Asset Manager

> "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082)

GC

Ginger C.

Board Secretary

> "Its a great centralized hub for all of our HOA documents, finances and communications, as we're a self managed HOA of 20 units that didnt want a lot of overhead."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7024373)

EG

Ebrahim G.

Treasurer

> "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

EG

Ebrahim G.

Treasurer

> "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

SS

Stacy S.

Resident

> "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

CK

Catherine K.

Retired

> "Customer support is fantastic - using rhe built in tool or scheduling a quick 15 min video training session are extremely helpful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7083680)

RH

RaeAnne H.

Community Association Manager HOA Management

> "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user experience in..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

AB

Anisa B.

HOA Board Secretary

> "It integrates all our needs in one place, from payments to communications and records."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375)

DM

Dennis M.

Treasurer

> "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly Depreciation."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949)

SH

Stuart H.

Treasurer

> "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

HB

Hilary B.

Association Director

> "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

GG

Greg G.

Retired

> "We currently have no transactions flowing from our bank for the last two weeks and still have no eta."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

ST

Steve T.

Treasurer

> "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643)

VC

Vincent C.

President

> "Its hard to manage accounting... balance does not true up the way cash accounting would expect..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249)

AH

Andrea H.

HOA Board President

> "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455)

SC

Sandra C.

CFO

> "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526)

CC

Caryn C.

President, Board of Directors

> "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551)

JB

Jordan B.

Cost Analyst

> "PayHOA does offer the training course, and I believe there isn't an additional charge for it, but like I said, I wasn't able to attend for my own reasons."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including mass texts..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

AA

Annemarie A.

Secretary

> "Some of the billing/invoice procedures cause us some issues."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7081725)

KM

Katie M.

Community Manager

> "Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the answer,..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718212)

AC

Alex C.

Manager

> "While PayHOA offers strong overall value, there are still some system bugs that can create frustration."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

JB

Jordan B.

Cost Analyst

> "The support team is dedicated and friendly when working with the board to resolve issues, and even found an issue I wasn't aware of while we were going through some..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

EG

Ebrahim G.

Treasurer

> "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

AC

Alex C.

Manager

> "On top of that, the help articles have been a tremendous resource for residents, making it easy for them to find answers quickly without needing direct assistance."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

GB

Gene B.

President

> "For 10 years I heard the management company say we couldn't go with electronic communications or we couldn't send payment reminders before late fees were incurred. ..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7004006)

AC

Alex C.

Manager

> "The ongoing upgrades show that the company is actively developing and listening to feedback, which gives confidence that current issues will be resolved."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EO

Erika O.

Treasurer

> "Unable to pay vendors via ACH/Electronic Payment."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425)

EO

Erika O.

Treasurer

> "For smaller and mid-sized HOAs looking to self-manage, the pricing structure is very reasonable compared to many competitors."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425)

KK

Katie K.

admin

> "The invoicing and taking payments is a bit confusing."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7153318)

VL

Vencent L.

CEO

> "We believe that PayHOA has been well received by the office as end users, assisting with providing a streamline path to completing daily activities, and its..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

PQ

Paula Q.

Secretary

> "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626)

JM

Jamie M.

treasurer

> "good customer support was able to work through issues quickly with phone calls and th videos provided"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7157142)

EG

Ebrahim G.

Treasurer

> "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

VL

Vencent L.

CEO

> "The platform has positively impacted HOA operations by improving financial tracking, accessibility, and user engagement. While some community members have yet to..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

GG

Gary G.

President of HOA

> "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129)

AC

Alex C.

Manager

> "The system is user-friendly, well-supported by helpful documentation, and backed by a responsive support team."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

ME

Micky E.

Owner

> "I hit some bumps in the beginning, some were user error, and some were the system."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7152919)

MP

Michael P.

President

> "We have a very small community, 29 total condos, and Pay HOA has allowed us to operate without incurring the high costs of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

WP

William P.

Retired

> "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167)

JM

Jaci M.

Board of Directors, Secretary

> "As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6749656)

TS

Tiffany S.

President

> "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263)

KC

Kendra C.

Treasurer

> "The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717855)

JA

Jeanine A.

HOA board president

> "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues, we..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546)

AH

Alex H.

HOA President

> "I’ve enjoyed PayHOAs platform and having the ability to manage my condo building."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7129959)

TO

Terry O.

Director

> "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684)

SB

Steven B.

Treasurer

> "We also used the voting module for our annual election, and it worked perfectly. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7148640)

AC

Alex C.

Manager

> "There have been issues with exporting financial statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

MB

Martin B.

Webmaster

> "Support is readily available and issues resolved quickly even responding to enhancement requests when possible. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7147497)

BB

Brooke B.

Architect

> "Bank information system is difficult to add if you don’t have online access to your account."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6851200)

EG

Erik G.

HOA Manager

> "Despite some normal hiccups when working with software the staff is always available and able to assist with a resolution."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7160099)

JS

Julie S.

Administer

> "Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6758802)

DM

Daniel M.

HOA President

> "Great communication platform and covers all key operational processes for us. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7076443)

CR

Catherine R.

Member

> "Probably my biggest problem is unsolicited emails"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

AA

Anthony A.

Treasurer

> "The ability to directly access our homeowners has saved a lot of headaches for us and the people of our neighborhood. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7010921)

MC

Mark C.

President

> "We have not figured out the Homewise application yet nor have we done the website and transferred our domain name. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073842)

EB

Eric B.

HOA president

> "The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that checked the..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718207)

WR

Wayne R.

Treasurer

> "Not having 30-60-90 notices sent out to owners with late charges attached."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7059324)

MP

Mark P.

Treasurer

> "PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

KW

Kenneth W.

President

> "So far, although it is not PayHOA's fault, we have only gotten 50% of the neighborhood to sign up, which makes communication more difficult."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6887788)

CR

Catherine R.

Member

> "It's Good for receiving email blasts from the community management board"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

MP

Mark P.

Treasurer

> "Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local company that..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

RH

Ryan H.

Treasurer

> "By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all facets."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718333)

GA

Guy A.

President

> "For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717791)

LH

Lisa H.

HOA treasurer

> "At the time of this writing, using this bank (specializing in collecting dues) also gives you a discount on your Pay Hoa subscription. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747505)

ES

Ethan S.

Owner

> "We had to drive to our property managers office to make monthly payments before, what a nightmare."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6866788)

Bill V.

Treasurer

> "It's a complete solution that allows us to easily manage all of the administration of our HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6865332)

RK

Rob K.

Hydrogeologist

> "Sometimes it's a little bit difficult to find."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7136274)

PS

Prashant S.

Budget Committee Lead

> "We are still navigating through the Platform but overall our experience so far with the payHOA platform has been very positive and I can certainly say it meets most..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7170482)

IR

Iulia R.

Vice President

> "Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269)

LG

Linda G.

Treasurer

> "Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6753575)

JD

Joanne D.

Treasurer

> "The reaccuring invoices do not send correctly and are worded weird when sent to homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747061)

LM

Love M.

HOA Board Member

> "The support team is responsive, knowledgeable, and receptive to feedback, which gives us confidence that we have a partner invested in our success."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7158911)

Jamie B.

HOA Board

> "I keep looking for thigs to complain about but they have fixed all the normal gen1 or gen2 things"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6852774)

[View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/)

## User interface

4.48 (2,232)

4.65 (598)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Buildium

36/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#features)

PayHOA

Top features

41/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/146693/PayHOA/#features)

### Recognition

Buildium is recognized as a top-rated tool in 2 Capterra Shortlist reports

PayHOA is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value HOASoftware (2024) 

### Deployment & support

Buildium

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayHOA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Buildium

-   By RealPage
-   Located in United States
-   Founded in 2015

PayHOA

-   By Pay HOA
-   Located in United States
-   Founded in 2008

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4.6

[View full comparison](https://www.capterra.com/compare/47428-135182/Buildium-Property-Management-Software-vs-ResMan)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.65 (598)](https://www.capterra.com/p/146693/PayHOA/reviews/)

vs

[Condo Control](https://www.capterra.com/p/143800/Condo-Control/)[4.70 (244)](https://www.capterra.com/p/143800/Condo-Control/reviews/)

$54/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143800-146693/Condo-Control-vs-PayHOA)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,232)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (521)](https://www.capterra.com/p/166893/Innago/reviews/)

$62/month

Price

$0

4.3

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/47428-166893/Buildium-Property-Management-Software-vs-Innago)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.65 (598)](https://www.capterra.com/p/146693/PayHOA/reviews/)

vs

[Enumerate](https://www.capterra.com/p/38478/Enumerate/)[3.77 (126)](https://www.capterra.com/p/38478/Enumerate/reviews/)

$54/month

Price

Contact vendor for pricing

4.6

Features

3.7

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/38478-146693/Enumerate-vs-PayHOA)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,232)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

vs

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

$62/month

Price

$15/month

4.3

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/47428-133029/Buildium-Property-Management-Software-vs-TenantCloud)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.65 (598)](https://www.capterra.com/p/146693/PayHOA/reviews/)

vs

[CINC](https://www.capterra.com/p/143799/CINC-Systems/)[4.30 (71)](https://www.capterra.com/p/143799/CINC-Systems/reviews/)

$54/month

Price

$250/month

4.6

Features

4.1

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/143799-146693/CINC-Systems-vs-PayHOA)