---
title: "Compare Buildium vs Hostaway 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Buildium and Hostaway based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/47428-152433/Buildium-Property-Management-Software-vs-Hostaway"
page_type: "comparison"
language: "en"
---

# Buildium vs Hostaway Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BuildiumHostaway2/4 selected

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[## Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting Price

$62.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

MT

JR

Based on [2,234 reviews](#user-reviews)

Positive

2,050

Neutral

110

Negative

74

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,623 reviews](#user-reviews)

Positive

1,546

Neutral

25

Negative

52

## Summary

* * *

Key features rated by users

Features selected based on 4,200 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Channel Management

NA

Communication Management

3.8

Accounting

4.2

Financial Reporting

4.2

Document Management

4.3

67%Fit

Missing features

Not enough reviews

Feature ratings

Channel Management

4.6

Communication Management

4.6

Accounting

4.4

Financial Reporting

NA

Document Management

\--

User satisfaction

User satisfaction

4.5

User reviews[2,234](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.8

User reviews[1,623](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$62Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

## User reviews

Pros & cons

MT

Maria T.

Owner

> "It helped streamline tenant communications, online payments, maintenance tracking, lease management, and accounting in one centralized platform."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158405)

DP

David P.

Broker - Owner - Property Manager

> "Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117956)

JR

Juan R.

Property manager

> "It made it easy to manage maintenance requests, track communications, organize lease and tenant information, and keep everything streamlined in a..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158218)

MT

Maria T.

Owner

> "In addition, customer support response times could vary, and certain customizations or reporting options felt somewhat limited for more advanced..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158405)

DH

Deanna H.

Property Administrator

> "The accounting system, owner accounts, tasks, emails, and file management are all integrated into one program, which makes day-to-day operations..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158264)

EB

Eric B.

Leasing Agent

> "Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022)

JR

Juan R.

Property manager

> "It is especially useful for managing multiple properties efficiently. While there are some areas that could be improved, such as speed,..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158218)

KT

Kevin T.

Accountant

> "Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670)

AN

Alex N.

President

> "Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

HB

Hayden B.

Reservations

> "Since I manage timeshares, some features aren't always a perfect fit for my workflow, which can make certain tasks a little more difficult..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7164652)

EP

Elegija P.

Head of Operations

> "Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712)

IR

Isaac R.

Property Manager

> "Credit card payment allocation is cumbersome, you often have to manually calculate the amount per property rather than it being handled..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158301)

Angela B.

Property Manager

> "The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7052227)

DH

Deanna H.

Property Administrator

> "I find it frustrating that past task entries cannot be edited, and that files cannot be removed once uploaded (if a full day has passed)."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158264)

DS

Daniel S.

Director

> "It simplifies property management tasks, improves organization, and helps us keep accurate records."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7162001)

LB

Lisa B.

Bookkeeper - Administrative Assistant

> "I was unable to link the auto reconciliation for the bank statement because there was an issue with app that is being used for that purpose. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041)

ON

Olena N.

Administrative Assistant

> "The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596)

LM

Laura M.

Accountant Lease Admin

> "bank feed, is not consistent, some charges come through and some does not. Makes extra work and then the auto reconciliation doesn't help. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158230)

JE

Jonathan E.

Owner

> "I specifically handle more of the maintenance side an the task feature is great for tracking those maintenance jobs."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940)

IB

IRIS B.

ADMINISTRATIVE ASSISTANT

> "THAT I CAN NOT PRINT LABELS STRAIGHT FROM THE PROGRAM FOR LARGE COMMUNITIES MAILING AND WHEN EXPORTING COMMUNITY"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118207)

SD

Sarah D.

emergency housing case manager

> "I keep track of all my tenants in a homeless shelter & creating events from shift to shift is easy and readily available to all shifts."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039199)

IR

Isaac R.

Property Manager

> "The platform also falls short for commercial rentals, lacking some features and flexibility that commercial property management requires."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158301)

LB

Lydia B.

Broker Owner

> "I’m a very small property manager under 20 doors but I’ve needed the support for applications, screening, accounting and posting listings which..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036738)

AN

Ally N.

Condominum Manager

> "We are a small business and with only 4 staff to onboard a full portfolio (over 45 buildings), the onboarding was pretty stressful."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158378)

JR

Juan R.

Property manager

> "The task management and accounting features were especially helpful for staying organized and efficiently managing multiple properties."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158218)

AM

Alison M.

Association Portfolio Management

> "There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094594)

IR

Isaac R.

Property Manager

> "The leasing process is straightforward, and tracking applicants and tenants is simple and well-organized."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158301)

JR

Jennifer R.

Owner

> "Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875)

KE

Kristen E.

Office and maintenance coordinator

> "We really like that you can create maintenance work orders for our vendors, accept payments to a portal, esign documents, send leases and other..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6813971)

PH

Peter H.

Owner

> "Also you enter the appliances and all information but cant retrieve the information for the lease."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344)

EB

Eric B.

Leasing Agent

> "I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118022)

VF

VINCENT F.

Owner

> "The current accounting aspects are not as intuitive as most are accustomed to and there was a long learning curve to use the feature."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116049)

KT

Kevin T.

Accountant

> "It is thoroughly integrated between accounting, tenant, and property recordkeeping tasks. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115670)

CH

Chad H.

Owner

> "I wish I could have opted in earlier in my investment career with fewer properties, but it wasn't cost effective with low numbers of units. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7160581)

LB

Lois B.

Broker Owner Property Manager

> "They were not there when I needed help and even though they have offered me free extras to switch, I will stay and grow with Buildium out of..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7165836)

HM

Hannah M.

Property Manager

> "Invalid credits were issued incorrectly, costing us thousands with no clear origin or correction path."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7131656)

LS

Lori S.

Property Manager

> "Buildium was a program new to me but it works very well once I learned all of the basics and the befits it has to reduce my workload."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117919)

DS

Dominique S.

Director of housing

> "The wait time to talk to someone for customer service and sometimes the hidden fees ."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158241)

MN

Melinda N.

Designated Broker

> "It helps me to keep on top of rents and expenses by property fairly efficiently"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7160627)

MT

Maria T.

Owner

> "Some features also felt less intuitive than they could be, requiring extra steps or workarounds."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158405)

ZX

Zhiyuan X.

treasurer

> "all features are included for our HOA management service for our small community."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7173169)

TK

Tamara K.

Asset Manager

> "Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117861)

LB

Lisa B.

Bookkeeper - Administrative Assistant

> "The speed of transitioning from page to page and updating of information is excellent. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7116041)

NM

Naomi M.

Property Manager

> "so i cant create distinct leases for my houses and separate agreements for my camper rentals."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7109672)

MC

Maria C.

Maintenance coordinator

> "I enjoy being able to find all the information needed, from lease agreements to notes about the residents and the ability to communicate with..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6863245)

EP

Elegija P.

Head of Operations

> "The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092712)

WKL

William Kent L.

Property Manager

> "I like the way you can add invoices and not worry about them not getting paid ."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7120285)

AN

Alex N.

President

> "Then they blocked self-service plan upgrades and forced “sales-only” pricing that didn’t match the published rates."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

LB

Lois B.

Broker Owner Property Manager

> "They have helped me grow my business and they have videos to help teach myself and my staff."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7165836)

AN

Alex N.

President

> "On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

JW

Janice W.

Assistant Treasurer - HOA

> "It adds value to HOA mangt of Communication with residents as well as its Accounting & Reporting capabilities are superb"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7039487)

PH

Peter H.

Owner

> "Leases and the way it fills in fields feels clunky. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115344)

JE

Jonathan E.

Owner

> "Excellent technical support. Although the software occasionally has limitations, support staff have been extremely helpful in helping us maximize..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115940)

JR

Jennifer R.

Owner

> "Since being sold the prices went up a lot and I can no longer make a call for help."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875)

CD

Cassandra D.

Real Estate Specialist

> "We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7118108)

GP

Guillermo P.

Survey too long - now turns out Mexico is not supported

> "I can't update several recurring tasks due date, status, assignees and collaborators at the same time like regular tasks"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6623485)

JO

Joshua O.

Property Manager Assistant

> "What I like about the platform is the easy access to property and tenants profile and also the creating of bills"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7041362)

HM

Hannah M.

Property Manager

> "On the operator side, Buildium has caused direct financial harm, to our business and to our tenants."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7131656)

ON

Olena N.

Administrative Assistant

> "Some reporting and customization features could also be more flexible for property management needs."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596)

SF

Stephen F.

Owner

> "We had to move on due to delays in linking our business bank account to the portal for payment receipt."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___7078315)

SS

Stephanie S.

Property Manager

> "It has helped streamline our processes, reduce manual work, and keep our team organized as we grow. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7090252)

PO

Peter O.

Owner

> "I tried to have the name of the checking account in the banking tab changed and it could not be done."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7092757)

HB

Hayden B.

Reservations

> "It's easy to use and makes managing rent, maintenance requests, and tenant communication much more efficient."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7164652)

DT

Denny T.

Owner

> "Landlord user navigation and experience is not the most intuitive."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7164749)

MF

Marc F.

Managing Member

> "Buildium's intuitive database design allows us to manage our 15 unit property entirely in one place."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6861137)

MC

Matt C.

Owner

> "My onboarding was complete but there were a few items that I still don't know how to properly do in the system. While there is a lot of support..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6616566)

DH

Deanna H.

Property Administrator

> "It saves a significant amount of time and keeps the entire workflow consistent and efficient."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158264)

LM

Lana M.

Broker

> "They charge credit card fees from the landloard and can't provide information about who paid with a credit card."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297)

WKL

William Kent L.

Property Manager

> "I find itis easy to keep track of the owners statements and keep it up to date ."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7120285)

LM

Lana M.

Broker

> "You have to wait at least 30 minutes to get an answer; simultaneously, you are receiving a message "Press 2 to get a call back..." and it doesn't..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297)

LN

Lori N.

Property Management Associate

> "I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7054693)

AS

Ateer S.

CEO

> "Doesn’t seem to have real time connectivity to"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7115942)

TS

Tyler S.

Resident Manager

> "I use it for managing tenants and tasks in building with usually no issues."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093046)

AV

Aida V.

Property Accountant

> "These have to be created and calculated manually, which is time-consuming and increases the risk of error when managing multiple properties."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6858033)

AY

Alice Y.

Quality Control

> "Good guidance videos and written material to help you thru an issue/question you might have."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7122281)

KS

Kyle S.

Property Manager

> "Mobile support is lacking, and many features available on desktop simply cannot be done on mobile. If they can be done, it certainly isn't easy to..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6826707)

JC

Jodi C.

Owner

> "Communication with tenants, (text and email) is very helpful."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117999)

AB

Alyssa B.

Asset Manager

> "Charged us for subscription then turned off tenant turner so we could not use it for the last month of our account being active."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6643821)

CF

Colleen F.

Community Association Manager

> "The easy access to information when needed through the mobile application and the fact that I can find information quickly."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7036676)

JR

Jennifer R.

Owner

> "A lot of features I do not know how to use, however that is my fault."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7117875)

DS

Daniel S.

Director

> "Buildium is very user friendly and easy to learn."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7162001)

AB

Alaina B.

Property Director

> "I'm not a fan of outside integration."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___3370217)

ER

Eva R.

Property mgr

> "The entire program is user friendly"

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7133739)

JD

Jiries D.

Owner

> "Coming from Docusign its harder to get used to. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___2689922)

TS

Tyler S.

Resident Manager

> "Its very easy to use and very user friendly."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7093046)

AN

Alex N.

President

> "On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7032124)

ON

Olena N.

Administrative Assistant

> "It is user-friendly."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7094596)

MC

Matt C.

Owner

> "My onboarding was complete but there were a few items that I still don't know how to properly do in the system. While there is a lot of support..."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6616566)

JF

Julie F.

Manager

> "Good except for the fact that we need QuickBooks integration. "

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___7158257)

LM

Lana M.

Broker

> "The customer support is rude."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#SoftwareAdvice___6499297)

AR

Anamaris R.

Leasing Agent

> "i love that the software is easy to use and the integration with our existing business process has always been smooth."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___2871347)

AH

Antonio H.

Management

> "The customer service is nonexistent on the small plan."

[See full review](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#Capterra___6140549)

[View Reviews](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

MT

Mark T.

Member LLC

> "I especially appreciate the centralized dashboard, automation tools, and seamless integrations with booking channels, which save a lot of time and reduce manual work."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155343)

AR

Amanda R.

Self employed

> "These range from a guest being left outside in the rain overnight because the Guest Portal failed to expose their door code, followed by multiple contradictory..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7208369)

LK

Lukas K.

CEO

> "sensitive content hidden\] take ownership of issues and follow up until everything is fully resolved, which has saved us a lot of time managing multiple listings across..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7150299)

SK

Sharon K.

Pmic

> "I am unable to share reservation info my owners due to the fact that they have access to view coupon codes for properties that are not theirs and that doesn’t make any..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7156914)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

AK

Anouk K.

Reservation manager

> "Issues with exporting, for example not all prices got synchronised correctly, also when changing the amount of bathrooms, this took a while before the change was actually..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7146175)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

ST

Samantha T.

Property Management Specialist

> "Also I only have 2 properties which means I cannot access all the benefits of Hostway customers with more properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155753)

AH

Ashley H.

Property Manager

> "I also like the website booking widget, which makes it easy to accept direct bookings and display availability on our website."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

JB

Jon B.

Owner

> "It's been about 3 weeks since \[sensitive content hidden\] showed me how to do it, and apparently I've forgotten a few steps and the dates I'm trying to block out, are not..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7173624)

MM

Marnie M.

Owner

> "sensitive content hidden\] (our onboarding contact) has been awesome in assisting us to optimise our settings and fully utlise the functionality of the Hostaway platform."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149484)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

AH

Ashley H.

Property Manager

> "The calendar sync has worked well across our booking channels, helping keep availability updated in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

CE

Caleb E.

Chief Technical Officer

> "Overall the Experience has been phenomenal, the Customer support and onboarding were amazing, and the booking management, reservation management, and booking are all..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7203014)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

HH

Hans H.

Owner

> "Setting up and syncing multiple listing platforms can be overwhelming, but \[sensitive content hidden\] made the entire process smooth, stress-free, and easy to understand."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

MR

Marco R.

OWNER

> "Don't assume that discovering during onboarding that the platform isn't the right fit will allow you to walk away without financial consequences."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7188390)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time efficient..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

HH

Hans H.

Owner

> "The automation features save a tremendous amount of time and make day-to-day operations much more organized and professional."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

MR

Marco R.

OWNER

> "What I liked least was the cancellation process and the lack of flexibility after the initial onboarding."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7188390)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp, best..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

AG

Andries G.

Owner

> "Having reservations, guest communication, and channel management in one place saves a lot of time."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7152435)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

SR

Shannon R.

president

> "I can not find the billing info for the charges I'm getting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

AB

Alex B.

Property manager

> "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336)

LH

Leanne H.

Director

> "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569)

MO

Monica O.

Director

> "The onboarding process has been smooth and well supported, and the platform feels intuitive and easy to navigate despite offering a wide range of functionality."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7199334)

VR

Verified Reviewer

owner

> "If the agents are busy and you leave a call back number I have not gotten ever a call back."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641)

MBWM

Mary Boone Wellington M.

CEO

> "Keeps my calendar organized so I can focus on guest welcome"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7159165)

SR

Shannon R.

president

> "I'm confused on the billing that hostaway charges my credit card. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285)

Doris S.

Operations Manager

> "The calendar synchronization is reliable and handles our inventory flawlessly across all channels."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

MS

Melissa S.

Owner and Managing Director

> "Example: we set up a new listing as pet friendly, then after publishing the property owner didn't want to allow pets. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

HV

Helena V.

CEO

> "The primary drawback of technical support is the wait time between the initial call and securing an available time for assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656693)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

BR

Ben R.

Director of Operarions

> "Their onboarding process was nice, being able to move easily upload Airbnb listings to VRBO and other sites."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047)

KP

Keelan P.

owner

> "I find it difficult to talk to someone immediately when I have a question."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155434)

RD

Romeo D.

PM

> "It simplifies every part of the process — from messaging and reservations to pricing and automation."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998)

Jason D.

CEO

> "The VRBO integration wrecked our VRBO bookings."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

ENA

Emma Noelle A.

NA

> "The added benefit of powerful automation for guest messaging and tasks further streamlines daily operations."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7041405)

UG

Urbain G.

CEO

> "Nothing yet that I can think of I didn't like apart from the fact that automated messages cannot be disabled automatically once a guest has left a review."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6581907)

CE

Caleb E.

Chief Technical Officer

> "Overall the Experience has been phenomenal, the Customer support and onboarding were amazing, and the booking management, reservation management, and booking are all..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7203014)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

RR

Rylan R.

Managing Member

> "the listings page setup is a bit clunky, would prefer to see this work better with how it embeds into our current website."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594811)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

EG

Ed G.

Owner

> "Things seem a bit clunky."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7203217)

MO

Monica O.

Director

> "The onboarding process has been smooth and well supported, and the platform feels intuitive and easy to navigate despite offering a wide range of functionality."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7199334)

LF

Lorraine F.

Owner

> "A little bit overwhelming ... as far as learning the back office and set-up initially (but that just may be that I am not a "techie") and visually it is a lot to navigate."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6665374)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

DC

Daraban C.

CEO

> "Strong integrations with the big OTAs (Airbnb, Booking.com, Vrbo)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020309)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

AP

Austin P.

Owner

> "I like that you provide an all in one solution for STR and that you are still integrating new add ons."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6667618)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

MW

Meg W.

Accommodation Owner

> "I am enjoying the user friendly systems, and the integration..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023275)

EC

Edward C.

director

> "booking.com integration isn't very good."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028418)

LD

Linda D.

Owner

> "The layout is easy to use, the calendar is easy to use, the YouTube channel with training video and industry topic videos are very helpful, the smart lock integration."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

KP

Keelan P.

owner

> "I find it difficult to talk to someone immediately when I have a question."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155434)

KK

Kendo K.

Founder

> "The depth of the product and range of things in the suites to make the user experience better."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036667)

CE

Chad E.

owner

> "They need to " dumb down somethings " to make it more user friendly and remember , some of us users are only here couple times a month and NOT using it every day , so we..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6655251)

Dean N.

STR Property Manager, Guest Concierge

> "From the very first session, it was clear that she not only knows the platform inside and out but also genuinely cares about helping clients understand it at a deeper..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037507)

SG

Sean G.

CEO

> "The website can be a little difficult to figue out on my own. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7022219)

MS

Melissa S.

Owner and Managing Director

> "Company continues to update and make improvements with user interface and integrations. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

NA

Niclas A.

Property Manager

> "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150)

ST

Samantha T.

Property Management Specialist

> "Of course you have to get used to certain peculiarities but the more recent customer service has been great."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155753)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

HH

Hans H.

Owner

> "Anytime we’ve needed assistance, the support staff has been patient, informative, and quick to resolve issues."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

KR

Kristy R.

owner

> "The customer support is great, They can be very helpful when you need questions answered which I very much appreciate."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149302)

CB

Charles B.

Agent

> "They were a cocky bunch of foreigners who knew what they were doing was theft. That why they structured the business in a foreign nation who does not consider not..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#SoftwareAdvice___6856489)

JM

Jorden M.

Owner

> "Ease of platform makes for seamless use & the customer service is top tier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7148724)

BR

Ben R.

Director of Operarions

> "They boast about their customer service but I had my issues ignored for days on end."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

## User interface

4.48 (2,234)

4.76 (1,623)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Accounting Module

150

Important

Activity Dashboard

120

Important

Buildium

Top features

24/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/#features)

Hostaway

23/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

### Recognition

Buildium is recognized as a top-rated tool in 2 Capterra Shortlist reports

Hostaway is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Buildium

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Buildium

-   By RealPage
-   Located in United States
-   Founded in 2015

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

## Popular Comparisons

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

vs

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

$62/month

Price

$69/month

4.3

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/47428-211768/Buildium-Property-Management-Software-vs-DoorLoop)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.86 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

Contact vendor for pricing

Price

$0

4.6

Features

4.8

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152433-166893/Hostaway-vs-Innago)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.86 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

$62/month

Price

$0

4.3

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/47428-166893/Buildium-Property-Management-Software-vs-Innago)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135182-152433/ResMan-vs-Hostaway)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

$62/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-47428/Rent-Manager-vs-Buildium-Property-Management-Software)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Contact vendor for pricing

Price

$69/month

4.6

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/152433-211768/Hostaway-vs-DoorLoop)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

vs

[ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/)

$62/month

Price

Contact vendor for pricing

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/47428-135182/Buildium-Property-Management-Software-vs-ResMan)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Contact vendor for pricing

Price

$23/month

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

$62/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/20372-47428/Entrata-vs-Buildium-Property-Management-Software)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-152433/Rent-Manager-vs-Hostaway)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

vs

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

$62/month

Price

$25/month

4.3

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/47428-133029/Buildium-Property-Management-Software-vs-TenantCloud)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/20372-152433/Entrata-vs-Hostaway)