Buildium vs HOA Express: Which is a better fit?

Bobby: Hello, I'm Bobby. I'm a real estate agent and property manager, and I give Buildium five stars. For more reviews like this, click below. Actually, I didn't have any other software. I was a new company and I'd just started. And a friend of mine actually had Buildium and she used it for her hundreds of properties that she managed. And I asked her, what is it that I should use to really help me get my business started right away? And she suggested that I use Buildium. Well, the main thing I liked about Buildium was that it was from soup to nuts. It offered me everything I needed. As a matter of fact, it's almost like having an administrative assistant. And so, I was so blessed to be able to have this program, which does everything for my marketing in the beginning, all the way through to moving someone out at the end. It has so many apps that connect to this program and they're just amazing. And together, it just makes it so much easier for me to run my business by myself. For me, it was fairly easy to get started. Just because the week that I was actually doing all the videos, we happened to have a week of snow in Louisville. So, how lucky I was to be able to have that snow, because I sat down and went over video after video. And in those videos, I was able to learn step-by-step what to do to be able to set up my system and really make it effective for me as I moved forward into it. It's a little challenging if you don't have that much time. But if you've got the time to really sit down and just focus on it for a week or so, you can really set yourself up for success. I recommend Buildium greatly to anyone, and I always share that with people around me who are in the property management industry, because I do not know what I would do if I did not have Buildium. Every day when I wake up, I go through my system and think, wow, how lucky I am to have this helping me manage my properties. I have 28 units. And to be able to do that by myself and do the labor and the repairs and all of that, it's a lot. And so, Buildium really helps me organize and keep all that in line. So when people ask me, what system do you need to use? I tell them, no question, it's Buildium.

Peter S.: Hi, I'm Peter. I'm president and treasurer of the Keswick B Condo Association in Florida. I am working with HOA Express on their website development, on the website development for our development, and I would rate them as a five. I've been very happy with their support and performance. We are a 20-unit condo development building, and I use HOA Express to develop the website for our unit in order to communicate important information to our owners. I'm new to website development, so I was very concerned about whether or not I would have the capability to develop the website and how much time and effort it would take me. So I looked first online at various website developers, and I looked at Wix and GoDaddy because I had heard a lot about them. Then I also looked at HOA Express because one of the owners in another building had used them to develop their website for their building. When I looked at all three of those developers, I came to choose HOA Express because they were geared specifically to condominium developments. The HOA is Homeowner Association, and we are a condo association, which is very similar to an HOA. I found that all of the items that were in their template were very specific for condominium developments such as ours, whereas I didn't need to customize a platform to make it fit. Their platform and templates fit exactly to what I needed for our website. So I chose HOA over the other two. Even though HOA was $2 or $3 more per month, I felt that was minuscule compared to the benefits of using HOA Express. I found, in developing the website, first of all, it took me much less time than I expected, but there were also some features that were not self-explanatory. For instance, when I went to the members page and entered the information for our owners, I find that there were certain idiosyncrasies. For instance, one had to click on the name in order to get additional information, and it wasn't obvious that I needed to do that. So I wound up having to talk to HOA Express to Meredith there on the chat, and she was able to explain it to me. So I found that all of the features that I wanted were there, but not all of them were obvious when I navigated through the website. So I added language onto various pages in order to get our owners to understand how better to use those pages. Another feature that I had some difficulty with was getting the members' information onto the website, and I got help from HOA Express from Meredith there through the chat, and she formatted the information in the way it needed to be. But I would've been willing to do that had I had enough instruction to do that. So I felt that a user manual would've been helpful when I was going through all of that. But having said that, those issues were more annoyances than problems, and they were easily resolved once I contacted HOA Express. They had solutions that were very readily implementable, and I got over those hurdles very quickly.