Capterra Logo
Helping businesses choose better software since 1999

Buildium vs Innago: Which is a better fit?

Reviewer PictureReviewer Picture
Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on December 11th, 2024.
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 3,267 reviews from Property Management users.
% Fit
Missing features
Feature ratings
Reservations Management
NA
Rent Tracking
4.7
Online Payments
4.5
Transaction History
4.8
Channel Management
NA
% Fit
Not enough reviews
Feature ratings
Reservations Management
--
Rent Tracking
4.9
Online Payments
4.8
Transaction History
4.9
Channel Management
4.4
User satisfaction
4.5
User reviews2,077
Ease of use
4.3
Functionality
4.3
Value for money
4.4
Customer support
4.5
4.9
User reviews357
Ease of use
4.8
Functionality
4.8
Value for money
5.0
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.

Independent landlords, property managers, rental management companies, residential property management companies, self storage, HOAs, community managers, military housing, docking management, & more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Bobby K
Owner/Manager
5.0

Bobby: Hello, I'm Bobby. I'm a real estate agent and property manager, and I give Buildium five stars. For more reviews like this, click below. Actually, I didn't have any other software. I was a new company and I'd just started. And a friend of mine actually had Buildium and she used it for her hundreds of properties that she managed. And I asked her, what is it that I should use to really help me get my business started right away? And she suggested that I use Buildium. Well, the main thing I liked about Buildium was that it was from soup to nuts. It offered me everything I needed. As a matter of fact, it's almost like having an administrative assistant. And so, I was so blessed to be able to have this program, which does everything for my marketing in the beginning, all the way through to moving someone out at the end. It has so many apps that connect to this program and they're just amazing. And together, it just makes it so much easier for me to run my business by myself. For me, it was fairly easy to get started. Just because the week that I was actually doing all the videos, we happened to have a week of snow in Louisville. So, how lucky I was to be able to have that snow, because I sat down and went over video after video. And in those videos, I was able to learn step-by-step what to do to be able to set up my system and really make it effective for me as I moved forward into it. It's a little challenging if you don't have that much time. But if you've got the time to really sit down and just focus on it for a week or so, you can really set yourself up for success. I recommend Buildium greatly to anyone, and I always share that with people around me who are in the property management industry, because I do not know what I would do if I did not have Buildium. Every day when I wake up, I go through my system and think, wow, how lucky I am to have this helping me manage my properties. I have 28 units. And to be able to do that by myself and do the labor and the repairs and all of that, it's a lot. And so, Buildium really helps me organize and keep all that in line. So when people ask me, what system do you need to use? I tell them, no question, it's Buildium.

How Capterra sources reviews
View all video reviews
Brandi C
Artist/ owner
5.0

Brandi: My name is Brandi. I am the owner of my rental property and management company. I have anywhere from one to five employees at any given point in time, and I gave Innago a five star rating. I use Innago on a day-to-day basis to track my rental property income, my outgoing expenses, to correspond with my tenants, and to just basically overall keep everything organized. It's been a great tool when it comes to tax time to be able to have everything organized and assigned to each individual property. What I like most about Innago is how it alleviates a lot of the systems that I would've had to have built in other softwares. I like that Innago is made specifically for property management, and I appreciate that because other similar softwares are made for more of small businesses that don't exactly deal with the same day-to-day things that property management does. I like how it keeps everything already structured for property management versus say, QuickBooks or something else. The only thing that I would say that I initially disliked about Innago, there's a little bit of a learning curve. If you're not used to integrating software into your business practices, you'll have a little bit of a learning curve, but you'll have that with any software. The other thing is that there are security parameters. I like to switch between different things like my laptop or my tablet or my phone, and it wants to verify that I am who I am through my phone, which is actually a good thing, but obviously if you don't have your phone on you at all times and you're going from room to room or whatever, it can feel annoying. Obviously, ultimately it's for the safety of the user.

How Capterra sources reviews
View all video reviews
User interface
47428 video thumbnail}
1 Video
166893 video thumbnail}
1 Video
47428
5 screenshots
166893
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting
207
Important
Activity Tracking
388
Important

Buildium

Top Features
14/50
  • Channel Management
  • Commercial Properties
  • Communication Management
  • Credit Check
  • Dashboard
  • Dynamic Pricing
  • Electronic Signature
  • Financial Management
  • For Hospitality Industry
  • For Residential
  • Guest Tracking
  • Housekeeping Management
  • Lease Management
  • Listing Management
  • Maintenance Management
  • Marketing Management
  • Mobile App
  • Multi-Location
  • Occupancy Management
  • Online Payments
  • Overdue Payments
  • Owner Portal
  • Rent Collection
  • Rent Tracking
  • Reservations Management
  • Role-Based Permissions
  • Search/Filter
  • Service Request Management
  • Tax Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Transaction History
  • Utility Billing
  • Violation Tracking
  • Virtual Tour
  • Accounting
  • Activity Tracking
  • API
  • Billing & Invoicing
  • Contact Management
  • Document Management
  • Expense Tracking
  • Property Database
  • Reminders
  • Reporting & Statistics
  • Task Management
  • Third-Party Integrations
  • Vendor Management
  • Work Order Management
See All features
Hide Property Management Software Features -

Innago

13/50
Show Property Management Software Features +

Buildium

--

Innago

Buildium
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Innago
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Buildium
  • By RealPage
  • Located in United States
  • Founded in 2015
Innago
  • By Innago
  • Located in United States
  • Founded in 2016
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: