# Compare ThunderTix vs Eventbrite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ThunderTix and Eventbrite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/47852-114949/ThunderTix-vs-Eventbrite

---

# ThunderTix vs Eventbrite Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ThunderTixEventbrite2/4 selected

[ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,791)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

[## ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

JW

PE

TM

Based on [273 reviews](#user-reviews)

Positive

269

Neutral

2

Negative

2

[## Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.6 (5,791)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [5,791 reviews](#user-reviews)

Positive

5,496

Neutral

220

Negative

75

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## Summary

* * *

Key features rated by users

Features selected based on 4,422 reviews from ticketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Ticket Reservations

4.9

Registration Management

4.7

Mobile Access

4.9

Event Management

4.9

Sales Reports

4.7

87%Fit

Feature ratings

Ticket Reservations

4.7

Registration Management

4.6

Mobile Access

4.6

Event Management

4.5

Sales Reports

4.2

User satisfaction

User satisfaction

4.8

User reviews[273](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.9

User satisfaction

4.6

User reviews[5,791](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$20Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Theaters, performing arts organizations, live music venues, and box office teams managing ticket sales, patrons, and fundraising.

Best for

Designed for businesses in the music, food and beverage, retail, charity and other sectors.

## User reviews

Pros & cons

JW

Janet W.

Bus Mgr

> "We use it for selling concert tickets and fundraising events and we are very happy"

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___7116471)

HN

Holly N.

Admin

> "There is one screen that auto-scrolls up every time the page loads which is a little frustrating to an admin...but the customer doesn't..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6503097)

PE

Peter E.

Executive Director

> "A superb built in way for us to have a big (truly) increase in donations accompanying ticket purchases."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___7124205)

ML

Mat L.

Managing Director

> "I don't love some of the fee structures outside of ticket purchases (percentages of donations, etc.) but the structure for tickets is good..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847105)

TM

Tim M.

Playwright and Producer

> "My Off-Broadway play, Witchland, ran for a few weeks, and I was able to manage the entire ticketing sales and process, and allocation,..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6526131)

CR

Carol R.

Executive Artistic Director

> "It's not possible to rename coupon codes - we have to create new ones, which makes keeping track of them all unwieldy."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6648658)

DC

Dave C.

CEO

> "Now... we can launch a show and sell it out in an hour and have NO issues with overbooking or ticketing conflicts. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863)

DC

Dave C.

CEO

> "Uhm... it's not free. And now I have to add more characters to come in at the minimum."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863)

HN

Holly N.

Admin

> "We also received amazing feedback from our guests about how easy it was to reserve tickets, not having to arrive super early to save..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6503097)

LM

Lisa M.

Member at Large - Managing Producer

> "with hundreds of patrons it will be time consuming and therefore the project has not been started)"

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6421627)

JB

JaceSon B.

Artistic Director

> "There were many factors in this improvement, but it has to be said that one contributor was certainly our move to ThunderTix which made..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6643679)

SR

Stanley R.

President of the Board

> "We could not use Thundertix to sell the streaming tickets. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6113678)

SW

Stephen W.

VP for Marketing

> "It has all of the features we need (and more) for ticketing our community theatre programs. And quite affordable."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6758577)

FH

Fran H.

Ticketing co-ordinator

> "Also, doing an exchange on a season ticket package does not fill in the correct amount and we have to zero out the ticket price so that it..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4435810)

AA

Allyne A.

Business Manager

> "One great feature since we only set up 2-3 events per year is that we can toggle between maintenance and reserved seating when not is use..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4981242)

PC

Phil C.

Box Office Manager

> "The biggest challenge to us was that tickets sold "at the venue" were still charged the full rate, even when the customer paid cash. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4548043)

PH

PHILIP H.

Consultant

> "I particularly liked the offer of 1 hour tutorial sessions, and tge fact that these sessions were recorded for our future use."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847642)

BE

Bruce E.

Director

> "The only problem we are experiencing is that users with a "bigpond.com.au" email address do not receive our emails. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4439466)

AO

Alecia O.

Executive Director

> "Shortcuts and streamlined operations make it so easy to sell, manage and report ticket transactions."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6649902)

HG

Hilary G.

Events Manager

> "The file size for uploading an image seemed too small for what I wanted to use."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4677968)

DC

Dave C.

CEO

> "Smooth as silk. And with the pricing structure as a finite amount per ticket sold, it's easily scaleable."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863)

DC

Derriel C.

Technology Services Coordinator

> "I am hard pressed to find something that I liked least about the Thundertix package. If there were ever any issues that came up, they were..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4223934)

ML

Mat L.

Managing Director

> "Overall, I think ThunderTix is a reasonable and accessible product for smaller theatres and organizations."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847105)

SW

Sarah W.

Manager

> "Guests don’t want to drive a long way and not have a seat that works for them."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4416843)

AA

Allyne A.

Business Manager

> "When looking for a ticketing program for our small non-profit performing arts company we needed one that was uncomplicated to set up, user..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4981242)

JW

Jennifer W.

Paranormal tour guide

> "Thundertix is not properly equipped for merchandise sales."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4661928)

LC

Lorenzo C.

ICT Manager

> "The efficiency of managing events is well supported by the program, and this brings a reliable and focused way of running business."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6223474)

JN

John N.

Producer

> "I am having some minor issues with Boca and ease of printing but will sort it out."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4170605)

PH

PHILIP H.

Consultant

> "I recommend this online ticketing solution for performance centres. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847642)

BH

Barbora H.

Manager

> "Sometimes I'm having troubles with completing purchases."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3781533)

JS

John S.

Artistic Director

> "Certainly much better than Brown Paper Tickets, which we used before."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6691398)

RR

Renae R.

President, Board of Directors

> "Without staff, using a software that has a million bells and whistles but takes months to master just wasn't an option for us. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3232134)

CR

Carol R.

Executive Artistic Director

> "It's easy to set up and modify events, and they have GREAT customer service!"

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6648658)

BK

Barb K.

Marketing Director

> "Setting up an event can be a little tedious, you really need to focus especially with a multiple day event. And I admit, I do not use it..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3052713)

MB

Monica B.

President

> "We have been using it for about two years now and I really enjoy the way the database works."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6549527)

GB

Glynnis B.

Volunteer

> "We get no assistance, and rely completely on seat sales."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3289050)

LM

Lisa M.

Member at Large - Managing Producer

> "We have several volunteers in our box office and they are all amazed at how easy it is to use. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6421627)

JP

John P.

Technology Director

> "We found that odd but ultimately decided not to offer Thermal ticketing."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3382218)

TM

Tim M.

Playwright and Producer

> "Overall, working with ThunderTix was super easy, and I'm definitely planning on using it for future events."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6526131)

LW

Luana W.

Executive Director

> "We had been using a very expensive ticketing software which was just too BIG for us. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___2342411)

[View Reviews](https://www.capterra.com/p/47852/ThunderTix/reviews/)

MM

Masoud M.

Consultant

> "Its strong brand recognition and large user base make it easier to reach potential attendees, while the streamlined ticketing and registration process enhances the attendee..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7172648)

Marc R.

Digital Media Specialist

> "The platform charges service fees and payment processing fees per ticket, which can add up quickly and either cut into revenue or increase ticket prices for attendees."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153383)

Ashley G.

HR Manager

> "It simplifies what can otherwise be a very time-consuming process by bringing event creation, registration, attendee communication, and response tracking into one easy-to-use..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153576)

IH

Inbal H.

Manager

> "When a customer is buying a ticket, at the end, after he is done paying there is an extra screen to fill with the phone number, and sometimes people miss this screen and they..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7094268)

VR

Verified Reviewer

Founder

> "Setting up an event takes minutes — you can customize your event page, set ticket tiers, manage capacity, and start selling almost immediately without needing any technical..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100658)

Marc R.

Digital Media Specialist

> "One of the main drawbacks of Eventbrite is its fee structure, which can be a concern—especially for smaller events or organizations with tight budgets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153383)

Ashley G.

HR Manager

> "I also value the ability to send reminders and communicate updates to invitees if event details change, which helps keep everyone informed and organized."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153576)

SF

Sam F.

Chief Technology Officer

> "They still will not allow you to create an audience segment based on who owes money yet, which is causing me a ton of problems with my accounting."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7149805)

SP

Susan P.

Owner

> "It acts as an incredibly reliable tool for handling registrations and communication, though the platform's rigid structure and pricing model leave room for improvement."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7170917)

KW

Kate W.

Office Manager

> "As with everything when you are a small business fees can add up, especially for paid events, and some customization options are limited."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138109)

VR

Verified Reviewer

Student Leader

> "On the organizing side, I also used Eventbrite to create student events, and managing registrations and sharing updates was straightforward."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7146739)

KW

Keith W.

Director

> "The payment terms were too long as far as I was concerned. As a small business cash flow was not supported by the delay in payments that were only made five days after the..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7146527)

VR

Verified Reviewer

Leasing Consultant

> "What I like most about Eventbrite is how it takes into account your location and suggests you events based on that instead of you having to filter the events that don't suit..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7141627)

VR

Verified Reviewer

Freelancer

> "The quality of the event pages can also vary depending on the organizer, so sometimes important information is missing or unclear."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7159309)

SF

Sam F.

Chief Technology Officer

> "The AI writing tool that Eventbrite offers to help you write a summary about your event did not botch up the wording this time which is unbelievable."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7149805)

SF

Sam F.

Chief Technology Officer

> "The user interface is way too cluttered and I get lost trying to locate the reporting for the sessions."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7149805)

AO

Aidan O.

Magician

> "It's natural discoverability is fantastic and I often sell 10-20% of my tickets just by listing a portion of tickets on the platform - no marketing needed."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100048)

VR

Verified Reviewer

Software Developer

> "It is held back by very limited customization and higher service fees that can diminish profit margins."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7111814)

Tracie B.

Executive director

> "They allow for multiple types of ticket options which is the reason I went with eventbrite and because they have a free option."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919)

RK

Rob K.

Chiropractor

> "Sometimes the set up for each event didn’t work the way it was intended, and some of the buttons for editing."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7100407)

Portia A.

Nurse

> "It’s a convenient platform for discovering events and booking tickets quickly. Despite some minor issues with fees and navigation, it remains reliable and useful for both..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7134056)

Tracie B.

Executive director

> "I was unable to set a minimum donation ticket amount when using it for non-profit events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7082919)

Marc R.

Digital Media Specialist

> "The ease of creating events and managing ticketing significantly reduces administrative time, which is especially helpful when juggling multiple programs or campaigns."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153383)

AR

Amanda R.

Owner

> "I tried to set up an event in the platform, pop up shop for my LLC, not easy at all, no vetting, no securing transactions, I didn't want that for my customers, when they were..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6666418)

PG

Paula G.

Coordinator

> "I also like the option of creating a public event so others can search on Eventbrite for events in the area."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373)

AD

Aaron D.

Tech Specialist

> "What I don’t like about Eventbrite is that some of the fees can add up quickly, especially for paid events, which makes it harder to keep ticket prices affordable."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7053802)

Ashley G.

HR Manager

> "It makes it simple to build professional event invitations and registration pages, even for users with little technical experience."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7153576)

JR

Jennifer R.

Teacher

> "The service fees can be a bit high, especially for smaller events or tight budgets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7163051)

KF

Krista F.

Operations Manager

> "What I like most about Eventbrite is: for what we use it for, it is free, so easy to set up and publish, and it integrates with our systems so I am not having to go back and..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7142243)

RV

Ravi V.

QA

> "There charges might feel extra if you are doing a good view events although it should be other way around also the customer has to pay additional fee on top of the ticket..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7049838)

VR

Verified Reviewer

Legal Admin

> "What I like most about Eventbrite is that it is easy to use, and they send email updates about events based on what I’ve previously booked through their platform. Because of..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7122165)

Charlie L.

Video Marketing Manager

> "Sometimes the emails could be a little too frequent, but I'd take that over too little communication."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7151346)

Jen H.

CEO

> "My overall experience has been wonderful. When I have my events there, the tickets feel better and I can set it up and then forget about it for a while, so I don't have to..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7094276)

KR

Kashish R.

Founder

> "fees on ticket sales can add up, and customization for event pages is limited, so it’s harder to create a unique look."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292)

HY

Henry Y.

Project Manager

> "it is easy event setup and ticketing with solid attendee management and simple publishing workflows."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7081229)

CF

Claire F.

Founder

> "Overall, also, I find that it's not curate enough when searching for events I'd like to personally attend."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7076997)

MM

Marco M.

CSR Agent

> "I love the reminders I receive leading up to the event and how all details are presented about the event you are attending or hosting."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7151183)

MK

Mohammed K.

NA

> "Eventbrite charges a percentage of ticket sales as a service fee, which can become costly for high-ticket-price events. While these fees can be passed on to attendees, this..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6605791)

Osama S.

Software Engineering -Data scientist

> "The ability to customize event pages and manage registrations in real-time are other standout features that make Eventbrite a top choice for event planning."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6432298)

HY

Hannah Y.

Graphic design

> "Takes a while to get used to how it works and also the fees aren’t great but just factor that in to your ticket price."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7079969)

BN

Belle N.

Patient Care Coordinator

> "The format makes it easy to post events, keep track of stats, and is customizable!"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7131757)

JS

Joshua S.

Lead Team - Director

> "Our greatest issue with our volunteer sign up is that it constantly got "sold out" with applications from India and Africa asking for letters of invitation to Canada for our..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6451918)

MB

Mittal B.

Recruiter

> "The platform is intuitive and offers a comprehensive suite of tools for event management, from creating the event to selling tickets and promoting it."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6454243)

VR

Verified Reviewer

Events Producer

> "When using eventbrite I ran into a few accounting issues and resolving them was really tricky due to a lack of customer support."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7021860)

VR

Verified Reviewer

Student Leader

> "As a Concordia student, registering for events was simple, with instant tickets and helpful reminders that kept me organized."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7146739)

SC

Scholastica C.

Ticketing and reservation agent

> "In addition to the service fees, Eventbrite also takes a percentage of ticket sales, which can lower the overall revenue from paid tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6741313)

UC

Urgan C.

Associate

> "What I like most about Eventbrite is its straightforward setup for creating events and tracking registrations, making event management hassle-free."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6524075)

KR

Kashish R.

Founder

> "It also requires external marketing to reach full potential, the mobile app can be a bit basic, and refunds may take longer than expected."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6569292)

EC

Erica C.

Coordinator

> "I particularly appreciate the detailed analytics and reporting tools, which provide valuable insights into attendee engagement and help optimize future events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6438283)

PR

Peter R.

Treasurer

> "They ask for documentation and when we send them the documents on file with the Government, they refuse to accept them, even though they are on file with other financial..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6751526)

NW

Nicole W.

Owner

> "Our company has been able to sell tickets and use the online platform as a way to grow our business while supporting Eventbrite, makes our business thrive."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635)

Matthew M.

Holistic Nutritionist

> "Support can be hit or miss If something goes wrong, it’s not always the fastest to get help."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7118653)

CL

Cecil L.

Compositor

> "Great for buying ticketing and confirming attendance to free events, and gives me email updates and heads-ups for new upcoming events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6477715)

LC

LaQuisha C.

Relationship Consultant

> "What I didnt like about eventbrite was the add ticket to wallet feature dies not always add my ticket the day of purchase."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6555240)

CP

Charissa P.

CEO

> "On the other hand, Cvent is our go-to for larger events that need custom apps, onsite badge printing, and various conference-specific features."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6504962)

MP

Marissa P.

Executive Director

> "All the fees day of the event ticket sales were a challenge as they don't offer a physical payment system."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7040833)

PG

Paula G.

Coordinator

> "I have appreciated using Eventbrite in keeping track of individuals registering for an event."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373)

AC

Abby C.

Content Specialist

> "Email notifications don't have enough customization settings, which makes it difficult to create custom reminder emails"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6835298)

PG

Paula G.

Coordinator

> "Eventbrite is helpful in both advertising an event and ensuring individuals register to attend."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7138373)

TS

Tiah S.

Accounts Payable and General Ledger Associate

> "Tickets were purchased, card was charged, but there was no confirmation given and it was hard getting in contact with anyone in customer service to find out how to receive..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6584902)

EN

Enrique N.

Founder

> "As an organizer, I appreciate the event dashboard, customizable registration forms, and automated email updates."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100)

BS

Brandi S.

Crisis Intervention Peer Specialist

> "I didn't find much of anything I didn't like other than I find too many options of events in my interest and don't have the time to do everything that I want."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6880345)

EN

Enrique N.

Founder

> "As both an attendee and occasional organizer, I’ve found the interface intuitive, the ticketing process smooth, and the event discovery features very helpful."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7023100)

KL

Kari L.

Marketing Project Manager

> "The only reason I moved away from Eventbrite for my event is because the goal is to raise money for charity and the fees on Eventbrite's platform are far too high in..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6593262)

JW

Jennifer W.

Community Engagement and Operations Manager

> "Has been a fantastic resource for us over the years, when asked class participants how they found our event, a majority would say "through Eventbrite" not, through Facebook..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7124024)

Teresa R.

Case Manager

> "It doesn't always give the best directions or contact information when you are needing direct information from the event coordinator"

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7052951)

KH

Kimberly H.

Personal Trainer

> "I needed to buy tickets to a Masquerade Ball for 3 of us ladies, and Eventbrite made it so easy to purchase tickets online for all 3 of us, and they take multiple payment..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6492263)

KC

Kiara C.

Training Marketing Manager

> "The filtering system when you are searching for events as a lot of irrelevant events can pop up which can be annoying."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6638480)

VR

Verified Reviewer

Freelancer

> "The platform also sends helpful reminders and keeps all the event information in one place."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7159309)

AH

Adam H.

Director of IT Program Management and Implementation

> "I found it difficult at times to access customer support when facing challenges with the app for misc events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6852917)

Francesco P.

CEO

> "It has no cost upfront and a lot of feature to customize you events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7090165)

NW

Nicole W.

Owner

> "The only con is that some people still don't use smart phones and the challenge is making sure there is still a way to utilize tickets without the use of a smart phone."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6474635)

BL

Bianca L.

Accountant

> "The software has eased events management from hosting to ticket management. Although we have not fully integrate the software with our other systems, integration capabilities..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6776432)

Christine B.

Pilates transformation expert

> "Customers complained that they had difficulty checking out and paying for tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7128189)

TS

Tori S.

Owner and Certified Cat Trainer

> "The ability to charge customers the Eventbrite fee is a great optional feature, fees are extremely fair if you decide to not charge them outward."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7057099)

VR

Verified Reviewer

Analyst

> "Occasional bugs appear during busy events."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7132095)

KW

Kristen W.

Owner

> "I sold tickets for my art show thru Eventbrite, It was very easy for my customers to show their tickets at the door, as well as it was easy for me to not have to stress about..."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6481453)

PG

Patricia G.

Customer Service Lead

> "Email messages are not always timely, which introduces minor delays in communication with customers."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7072452)

BW

Bart W.

Pastor

> "It has made attending and hosting events so much easier than the old way of paper registrations and keeping track of paper forms and tickets."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___6623047)

WB

Will B.

Deputy Director

> "With other providers, any lag or delay with loading tickets to events is extremely annoying."

[See full review](https://www.capterra.com/p/114949/Eventbrite/#Capterra___7073340)

[View Reviews](https://www.capterra.com/p/114949/Eventbrite/reviews/)

## User interface

4.78 (273)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

4.60 (5,791)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

ThunderTix

Top features

45/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/47852/ThunderTix/#features)

Eventbrite

32/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/114949/Eventbrite/#features)

### Recognition

ThunderTix is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value TicketingSoftware (2026) 

Best Value TicketingSoftware (2025) 

Best Value TicketingSoftware (2023) 

Best Value TicketingSoftware (2022) 

Eventbrite is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

ThunderTix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Eventbrite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ThunderTix

-   By Thunder Data Systems
-   Located in United States
-   Founded in 2000

Eventbrite

-   By Eventbrite
-   Located in United States
-   Founded in 2006

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4.6

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