# Compare ThunderTix vs Purplepass 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Purplepass and ThunderTix based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/47852-133885/ThunderTix-vs-Purplepass-Ticketing

---

# Purplepass vs ThunderTix Features and Cost Comparison

Last updated May 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PurplepassThunderTix2/4 selected

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

[ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.8 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

[## Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [304 reviews](#user-reviews)

Positive

298

Neutral

5

Negative

1

[## ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.8 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

JW

PE

TM

Based on [272 reviews](#user-reviews)

Positive

268

Neutral

2

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 4,312 reviews from ticketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Ticket Reservations

4.8

Registration Management

4.8

Mobile Access

5.0

Event Management

4.9

Sales Reports

4.7

84%Fit

High performer

Feature ratings

Ticket Reservations

4.9

Registration Management

4.7

Mobile Access

4.9

Event Management

4.9

Sales Reports

4.7

User satisfaction

User satisfaction

4.9

User reviews[304](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.9

User satisfaction

4.8

User reviews[272](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$20Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Education (K-12, colleges, universities), Theatres and PACs, Concerts, Fairs and Festivals, Nonprofits, Conferences, Conventions, Corporate Events, Sporting Events

Best for

Theaters, performing arts organizations, live music venues, and box office teams managing ticket sales, patrons, and fundraising.

## User reviews

Pros & cons

RR

Rob R.

It Chair

> "The ability to use seating maps for reserved seating is great and having options for custom questions to obtain customer information such as attendee..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

VR

Verified Reviewer

Communications Specialist

> "My company has experienced problems with the quality of the hardware, like scanners working improperly or, cords, and charging issues, leading to..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

ES

Eric S.

Executive Director

> "Purplepass has made it easy to set up events, manage ticket sales, and offer accessible options for our audiences. While we wish the payout process were..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

CF

Cristina F.

Producer

> "I don't trust the company they are dealing with. If they can't even provide me with payment, provide a solution, log into my account even with me on..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

CC

Christine C.

Administrative Manager

> "We can also add a "donate" button and collect non-profit gifts when they check out--along with some custom questions that help build our audience."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

BO

Breanne O.

Dance Department Director

> "One thing that has come up on the POS side is the inability to use apple pay."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "Our Foundation office was able to expand on that and use it seamlessly for athletic events, student club fundraisers, and so much more."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

JH

Janice H.

Board Member and Box Office Manager

> "Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error than..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

CC

Christine C.

Administrative Manager

> "PurplePass has the flexibility for simple or complex events that can be customized as much or little as we want. Plus we can pass the credit card fees..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

JE

James E.

Planetarium Director

> "Also, sometimes people get confused for when their show time actually is as the emailed ticket isn't as clear as it could be."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6864465)

CC

Christine C.

Administrative Manager

> "The data looked great and the POS reporting was also very simple and helpful for post-show analysis. If you have the option, start simply and grow in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

ES

Eric S.

Executive Director

> "Payouts take longer than we’d prefer, which can be a challenge for a small company with tight cash flow."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

CS

Charlie S.

Executive Director

> "We also appreciate the wide variety of report customization options, because they ensure we can access whatever information we need and present it in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

JH

Janice H.

Board Member and Box Office Manager

> "Linking reserved seating and seating charts can be tricky, too. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

SR

Sumanth R.

Board Member

> "All possible options including multi day event, coupon code options, pricing categories and several customizable options make it a comprehensive..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

KF

Kate F.

Executive Director

> "In fact, the few problems we've run into have been due to my own user error and slow learning curve (it can be hard to adjust to a new system after four..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6767505)

RR

Rob R.

It Chair

> "Reporting capabilities are great to use in managing events, use for attendee check-in, and reminder notifications. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

SR

Sumanth R.

Board Member

> "At times the embedded ticket widget does not work as intended and we need to reach out to support to resolve it."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

AM

Andrew M.

Box Office Manager

> "I like the multiple ways in which Purplepass ticketing provides a user-friendly experience, not only for those of us who handle transactions on the..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6769899)

CF

Cristina F.

Producer

> "I have been locked out of my account for more than 10 days and not even the representatives at Deluxe Payment Exchange can get into my account!"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

AM

Ashley M.

Tour Manager

> "The on location box office aspect runs smoothly thanks to the hardware provided such as hand scanners and point of sale system. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6590142)

AM

Amanda M.

Admin Specialist

> "Create your own seating maps" isn't the best and could use some updates"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6778104)

BR

Bradley R.

Co-Owner

> "As a small operation, PurplePass is simple enough for me to manage all the shows coming through while giving specific access and direct payouts to our..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6771152)

VH

Vicki H.

Assistant to the Division of Fine Arts

> "We have some issues with the use of promo codes, but it could be user error more than a software issue."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6733648)

CS

Charlie S.

Executive Director

> "with clear, helpful answers, and the resources in the online help center not only aid with specific issues but offer valuable guidance and tips for..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

SB

Shelly B.

Box Office Manager

> "The transaction reports are difficult for me to use because I struggle with excel ."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6770024)

JL

Jason L.

Programming Director

> "We were looking for a ticketing system that would being just as intuitive for us as it was for our audience, while also being const efficient for both,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6849997)

CF

Cristina F.

Producer

> "I cannot, absolutely not (I have tried 25x at least) access my payment after my last concert. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

BO

Breanne O.

Dance Department Director

> "The security of the platform is great and if technical issues arise they are troubleshooted instantly and resolved quickly."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

CF

Cristina F.

Producer

> "Their "call center" couldn't find it AT ALL."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

KB

Karla B.

Personal trainer and coach

> "It was my first time using purple pass for my event and was overall satisfied with the process of setting up the link for ticket purchases."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7005383)

TG

Tim G.

Promotor

> "The report for ticketing fees does not print out a usable report for taxes."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4949214)

CF

Colleen F.

Operations

> "Purple Pass stands out for its commitment to customer service as well as its straightforward ease of use for admin and end user."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108243)

MS

Mario S.

Fiscal Supervisor

> "Sometimes the Business Office is not included and therefore cannot assist the organizer."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5046129)

John W.

Ticket Management

> "This is the third year that we have worked with Purplepass and the customer relationship bonds that has developed is invaluable."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7106346)

CR

Chris R.

Treasurer

> "We have found that some of the search features for ticket orders do not work in a similar fashion that we are used to. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4390875)

VR

Verified Reviewer

Communications Specialist

> "The highlights of my experience are the customer support, value for money, Box Office operations, and flexibility."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

Caroline M.

Audience Services Technician

> "As we are using the "beta" version of the software, we get to try all the new tools as they are released- but we do sometimes run into glitches, which..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4024844)

RR

Rob R.

It Chair

> "Lastly, I can't say enough about how valuable their customer support team has been in assisting me promptly when I need product support or custom..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

TM

Timothy M.

president

> "there is nothing i dont like that the team does not address or fix for me"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5044542)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "The versatility has allowed us to expand our usage beyond what we thought was possible."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

VR

Verified Reviewer

Owner

> "The only read downfall is the lack of communication between ordering and the tickets being shipped"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4344694)

CB

Calysta B.

Marketing Manager

> "I like how fast their customer service is. If I have any problem at all, I email my rep and he gets back to me within the day."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6838412)

BF

Bernadette F.

Theatre Manager

> "Our customers sometimes find it a little cumbersome to purchase a ticket (but in all honesty it's because they are not really computer savvy)."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4003691)

ES

Eric S.

Executive Director

> "As a new theatre company, we needed a ticketing platform that was reliable, user-friendly, and didn’t require a steep learning curve."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

AR

Allissa R.

Owner

> "The ticketing page isn't as pretty as we present our brand online otherwise."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4318518)

SJ

Shehnaaz J.

Founder Creative Director

> "Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable, affordable,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6772023)

BV

Ben V.

Box Office Manager

> "While the UI is functional it’s very unappealing and out of date but is currently being updated."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4562951)

LR

Lavanya R.

Operations

> "Overall is good once we pass the learning curve. Once you log in and play around a bit and with the help of support, we can get used to it."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092)

BW

Britny W.

Administrative Assistant

> "Our rodeo committee had trouble with having all seating reserved seating."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4358565)

LR

Lavanya R.

Operations

> "It has good customization capabilities."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092)

TH

Trina H.

Events Coordinator

> "Not able to make "promo code" or "coupon code" read to "Student ID" for our graduation ceremonies. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3510762)

NH

Natasha H.

Digital Media Coordinator

> "It was also very easy to integrate into our website and share across our social channels."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108550)

JA

Judy A.

Treasurer

> "The way I setup our Festival Pass was cumbersome."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

KG

Kathie G.

Academic Administrative Assistant

> "He is quick to respond, efficient in his resolutions, and always helps with a friendly professionalism that makes working with PurplePass effortless. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6880385)

JA

Judy A.

Treasurer

> "It was more a lack of knowledge about the way it worked than the syst3em itself."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

BO

Breanne O.

Dance Department Director

> "Building events is extremely easy and customizable to what I need."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

AM

Aaron M.

Producer

> "Could not have been easier."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3509920)

[View Reviews](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

JW

Janet W.

Bus Mgr

> "We use it for selling concert tickets and fundraising events and we are very happy"

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___7116471)

ML

Mat L.

Managing Director

> "I don't love some of the fee structures outside of ticket purchases (percentages of donations, etc.) but the structure for tickets is good..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847105)

PE

Peter E.

Executive Director

> "A superb built in way for us to have a big (truly) increase in donations accompanying ticket purchases."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___7124205)

HN

Holly N.

Admin

> "There is one screen that auto-scrolls up every time the page loads which is a little frustrating to an admin...but the customer doesn't..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6503097)

TM

Tim M.

Playwright and Producer

> "My Off-Broadway play, Witchland, ran for a few weeks, and I was able to manage the entire ticketing sales and process, and allocation,..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6526131)

CR

Carol R.

Executive Artistic Director

> "It's not possible to rename coupon codes - we have to create new ones, which makes keeping track of them all unwieldy."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6648658)

PH

PHILIP H.

Consultant

> "I particularly liked the offer of 1 hour tutorial sessions, and tge fact that these sessions were recorded for our future use."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847642)

DC

Dave C.

CEO

> "Uhm... it's not free. And now I have to add more characters to come in at the minimum."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863)

DC

Dave C.

CEO

> "Now... we can launch a show and sell it out in an hour and have NO issues with overbooking or ticketing conflicts. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863)

LM

Lisa M.

Member at Large - Managing Producer

> "with hundreds of patrons it will be time consuming and therefore the project has not been started)"

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6421627)

HN

Holly N.

Admin

> "We also received amazing feedback from our guests about how easy it was to reserve tickets, not having to arrive super early to save..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6503097)

SR

Stanley R.

President of the Board

> "We could not use Thundertix to sell the streaming tickets. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6113678)

JB

JaceSon B.

Artistic Director

> "There were many factors in this improvement, but it has to be said that one contributor was certainly our move to ThunderTix which made..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6643679)

FH

Fran H.

Ticketing co-ordinator

> "Also, doing an exchange on a season ticket package does not fill in the correct amount and we have to zero out the ticket price so that it..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4435810)

SW

Stephen W.

VP for Marketing

> "It has all of the features we need (and more) for ticketing our community theatre programs. And quite affordable."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6758577)

PC

Phil C.

Box Office Manager

> "The biggest challenge to us was that tickets sold "at the venue" were still charged the full rate, even when the customer paid cash. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4548043)

AA

Allyne A.

Business Manager

> "One great feature since we only set up 2-3 events per year is that we can toggle between maintenance and reserved seating when not is use..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4981242)

BE

Bruce E.

Director

> "The only problem we are experiencing is that users with a "bigpond.com.au" email address do not receive our emails. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4439466)

ML

Mat L.

Managing Director

> "Overall, I think ThunderTix is a reasonable and accessible product for smaller theatres and organizations."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847105)

HG

Hilary G.

Events Manager

> "The file size for uploading an image seemed too small for what I wanted to use."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4677968)

AO

Alecia O.

Executive Director

> "Shortcuts and streamlined operations make it so easy to sell, manage and report ticket transactions."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6649902)

DC

Derriel C.

Technology Services Coordinator

> "I am hard pressed to find something that I liked least about the Thundertix package. If there were ever any issues that came up, they were..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4223934)

PH

PHILIP H.

Consultant

> "I recommend this online ticketing solution for performance centres. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847642)

SW

Sarah W.

Manager

> "Guests don’t want to drive a long way and not have a seat that works for them."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4416843)

DC

Dave C.

CEO

> "Smooth as silk. And with the pricing structure as a finite amount per ticket sold, it's easily scaleable."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863)

JW

Jennifer W.

Paranormal tour guide

> "Thundertix is not properly equipped for merchandise sales."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4661928)

AA

Allyne A.

Business Manager

> "When looking for a ticketing program for our small non-profit performing arts company we needed one that was uncomplicated to set up, user..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4981242)

JN

John N.

Producer

> "I am having some minor issues with Boca and ease of printing but will sort it out."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4170605)

LC

Lorenzo C.

ICT Manager

> "The efficiency of managing events is well supported by the program, and this brings a reliable and focused way of running business."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6223474)

BH

Barbora H.

Manager

> "Sometimes I'm having troubles with completing purchases."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3781533)

JS

John S.

Artistic Director

> "Certainly much better than Brown Paper Tickets, which we used before."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6691398)

RR

Renae R.

President, Board of Directors

> "Without staff, using a software that has a million bells and whistles but takes months to master just wasn't an option for us. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3232134)

CR

Carol R.

Executive Artistic Director

> "It's easy to set up and modify events, and they have GREAT customer service!"

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6648658)

BK

Barb K.

Marketing Director

> "Setting up an event can be a little tedious, you really need to focus especially with a multiple day event. And I admit, I do not use it..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3052713)

MB

Monica B.

President

> "We have been using it for about two years now and I really enjoy the way the database works."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6549527)

GB

Glynnis B.

Volunteer

> "We get no assistance, and rely completely on seat sales."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3289050)

LM

Lisa M.

Member at Large - Managing Producer

> "We have several volunteers in our box office and they are all amazed at how easy it is to use. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6421627)

JP

John P.

Technology Director

> "We found that odd but ultimately decided not to offer Thermal ticketing."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3382218)

TM

Tim M.

Playwright and Producer

> "Overall, working with ThunderTix was super easy, and I'm definitely planning on using it for future events."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6526131)

LW

Luana W.

Executive Director

> "We had been using a very expensive ticketing software which was just too BIG for us. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___2342411)

[View Reviews](https://www.capterra.com/p/47852/ThunderTix/reviews/)

## User interface

4.87 (304)

4.78 (272)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Purplepass

43/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/133885/Purplepass-Ticketing/#features)

ThunderTix

Top features

45/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/47852/ThunderTix/#features)

### Recognition

Purplepass is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value TicketingSoftware (2026) 

Best Value TicketingSoftware (2023) 

ThunderTix is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value TicketingSoftware (2026) 

Best Value TicketingSoftware (2025) 

Best Value TicketingSoftware (2023) 

Best Value TicketingSoftware (2022) 

### Deployment & support

Purplepass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ThunderTix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Purplepass

-   By Purplepass
-   Located in United States
-   Founded in 1998

ThunderTix

-   By Thunder Data Systems
-   Located in United States
-   Founded in 2000

## Popular Comparisons

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,774)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Contact vendor for pricing

Price

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4.7

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/114949-133885/Eventbrite-vs-Purplepass-Ticketing)

[ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.78 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

vs

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,774)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

$20/month

Price

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4.6

Features

4.5

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/47852-114949/ThunderTix-vs-Eventbrite)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

Contact vendor for pricing

Price

£0one time

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133885-134828/Purplepass-Ticketing-vs-TicketSource)

[ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.78 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

vs

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

$20/month

Price

£0one time

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/47852-134828/ThunderTix-vs-TicketSource)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/133885-236278/Purplepass-Ticketing-vs-Beyonk)

[ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.78 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

vs

[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[4.86 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

$20/month

Price

$0.28one time

4.6

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/47852-112510/ThunderTix-vs-Ticket-Tailor)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133885-153637/Purplepass-Ticketing-vs-Showpass)

[ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.78 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

vs

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

$20/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/47852-153637/ThunderTix-vs-Showpass)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[4.86 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Contact vendor for pricing

Price

$0.28one time

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112510-133885/Ticket-Tailor-vs-Purplepass-Ticketing)

[ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.78 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

vs

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/)

$20/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/47852-236278/ThunderTix-vs-Beyonk)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Weezevent](https://www.capterra.com/p/162481/Weezevent/)[4.72 (105)](https://www.capterra.com/p/162481/Weezevent/reviews/)

Contact vendor for pricing

Price

£0.99

4.7

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/133885-162481/Purplepass-Ticketing-vs-Weezevent)

[ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.78 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

vs

[Fienta](https://www.capterra.com/p/171132/Fienta/)[4.83 (174)](https://www.capterra.com/p/171132/Fienta/reviews/)

$20/month

Price

€0.4/month

4.6

Features

4.6

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/47852-171132/ThunderTix-vs-Fienta)