---
title: "Compare ThunderTix vs TicketSource 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare ThunderTix and TicketSource based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/47852-134828/ThunderTix-vs-TicketSource"
page_type: "comparison"
language: "en"
---

# ThunderTix vs TicketSource Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ThunderTixTicketSource2/4 selected

[ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.8 (275)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/)

[## ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.8 (275)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

JW

PE

TM

Based on [275 reviews](#user-reviews)

Positive

271

Neutral

2

Negative

2

[## TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

MH

gc

Based on [552 reviews](#user-reviews)

Positive

542

Neutral

6

Negative

4

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### Showpass

4.7 (406)

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User rating

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of reviewers  
rated it above 4 stars

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,674 reviews from ticketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

Not enough reviews

Feature ratings

Event Management

4.8

Barcode/Ticket Scanning

4.7

Data Import/Export

5.0

Customer Data Management

4.5

Attendee Management

4.9

83%Fit

Feature ratings

Event Management

4.8

Barcode/Ticket Scanning

4.5

Data Import/Export

5.0

Customer Data Management

4.8

Attendee Management

4.5

User satisfaction

User satisfaction

4.8

User reviews[275](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.8

Customer support

4.9

User satisfaction

4.8

User reviews[552](https://www.capterra.com/p/134828/TicketSource/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$20Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Theaters, performing arts organizations, live music venues, and box office teams managing ticket sales, patrons, and fundraising.

Best for

From local gigs to major festivals, TicketSource is perfect for creators wanting an easy, low-cost way to sell tickets for any event, size, or venue.

## User reviews

Pros & cons

JW

Janet W.

Bus Mgr

> "We use it for selling concert tickets and fundraising events and we are very happy"

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___7116471)

HN

Holly N.

Admin

> "There is one screen that auto-scrolls up every time the page loads which is a little frustrating to an admin...but the customer doesn't..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6503097)

PE

Peter E.

Executive Director

> "A superb built in way for us to have a big (truly) increase in donations accompanying ticket purchases."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___7124205)

ML

Mat L.

Managing Director

> "I don't love some of the fee structures outside of ticket purchases (percentages of donations, etc.) but the structure for tickets is..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847105)

TM

Tim M.

Playwright and Producer

> "My Off-Broadway play, Witchland, ran for a few weeks, and I was able to manage the entire ticketing sales and process, and allocation,..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6526131)

CR

Carol R.

Executive Artistic Director

> "It's not possible to rename coupon codes - we have to create new ones, which makes keeping track of them all unwieldy."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6648658)

DC

Dave C.

CEO

> "Now... we can launch a show and sell it out in an hour and have NO issues with overbooking or ticketing conflicts. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863)

DC

Dave C.

CEO

> "Uhm... it's not free. And now I have to add more characters to come in at the minimum."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863)

HN

Holly N.

Admin

> "We also received amazing feedback from our guests about how easy it was to reserve tickets, not having to arrive super early to save..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6503097)

SR

Stanley R.

President of the Board

> "We could not use Thundertix to sell the streaming tickets. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6113678)

JB

JaceSon B.

Artistic Director

> "There were many factors in this improvement, but it has to be said that one contributor was certainly our move to ThunderTix which made..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6643679)

FH

Fran H.

Ticketing co-ordinator

> "Also, doing an exchange on a season ticket package does not fill in the correct amount and we have to zero out the ticket price so that..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4435810)

SW

Stephen W.

VP for Marketing

> "It has all of the features we need (and more) for ticketing our community theatre programs. And quite affordable."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6758577)

LM

Lisa M.

Member at Large - Managing Producer

> "with hundreds of patrons it will be time consuming and therefore the project has not been started)"

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6421627)

PH

PHILIP H.

Consultant

> "I particularly liked the offer of 1 hour tutorial sessions, and tge fact that these sessions were recorded for our future use."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847642)

PC

Phil C.

Box Office Manager

> "The biggest challenge to us was that tickets sold "at the venue" were still charged the full rate, even when the customer paid cash. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4548043)

AO

Alecia O.

Executive Director

> "Shortcuts and streamlined operations make it so easy to sell, manage and report ticket transactions."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6649902)

BE

Bruce E.

Director

> "The only problem we are experiencing is that users with a "bigpond.com.au" email address do not receive our emails. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4439466)

DC

Dave C.

CEO

> "Smooth as silk. And with the pricing structure as a finite amount per ticket sold, it's easily scaleable."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863)

HG

Hilary G.

Events Manager

> "The file size for uploading an image seemed too small for what I wanted to use."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4677968)

ML

Mat L.

Managing Director

> "Overall, I think ThunderTix is a reasonable and accessible product for smaller theatres and organizations."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847105)

DC

Derriel C.

Technology Services Coordinator

> "I am hard pressed to find something that I liked least about the Thundertix package. If there were ever any issues that came up, they..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4223934)

LC

Lorenzo C.

ICT Manager

> "The efficiency of managing events is well supported by the program, and this brings a reliable and focused way of running business."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6223474)

SW

Sarah W.

Manager

> "Guests don’t want to drive a long way and not have a seat that works for them."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4416843)

PH

PHILIP H.

Consultant

> "I recommend this online ticketing solution for performance centres. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847642)

JW

Jennifer W.

Paranormal tour guide

> "Thundertix is not properly equipped for merchandise sales."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4661928)

JS

John S.

Artistic Director

> "Certainly much better than Brown Paper Tickets, which we used before."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6691398)

JN

John N.

Producer

> "I am having some minor issues with Boca and ease of printing but will sort it out."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4170605)

CR

Carol R.

Executive Artistic Director

> "It's easy to set up and modify events, and they have GREAT customer service!"

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6648658)

RR

Renae R.

President, Board of Directors

> "Without staff, using a software that has a million bells and whistles but takes months to master just wasn't an option for us. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3232134)

MB

Monica B.

President

> "We have been using it for about two years now and I really enjoy the way the database works."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6549527)

GB

Glynnis B.

Volunteer

> "We get no assistance, and rely completely on seat sales."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3289050)

TM

Tim M.

Playwright and Producer

> "Overall, working with ThunderTix was super easy, and I'm definitely planning on using it for future events."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6526131)

BH

Barbora H.

Manager

> "Sometimes I'm having troubles with completing purchases."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3781533)

CR

Carol R.

Executive Artistic Director

> "They respond quickly to questions and are always improving the system."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6648658)

JP

John P.

Technology Director

> "We found that odd but ultimately decided not to offer Thermal ticketing."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3382218)

ZC

Zach C.

Community Outreach Manager

> "I have tried similar services and this platform is a lot more comprehensive, customizable, and helpful for both user and customers."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6111374)

BK

Barb K.

Marketing Director

> "Setting up an event can be a little tedious, you really need to focus especially with a multiple day event. And I admit, I do not use..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3052713)

AA

Allyne A.

Business Manager

> "One great feature since we only set up 2-3 events per year is that we can toggle between maintenance and reserved seating when not is..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4981242)

HN

Holly N.

Admin

> "There is one screen that auto-scrolls up every time the page loads which is a little frustrating to an admin...but the customer doesn't..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6503097)

AO

Alecia O.

Executive Director

> "I would highly recommend Thundertix for any size organization; so flexible and easy to use, and tech support is great."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6649902)

HG

Hilary G.

Events Manager

> "The file size for uploading an image seemed too small for what I wanted to use."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4677968)

MB

Monica B.

President

> "It helps make my life a lot easier."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6549527)

DC

Derriel C.

Technology Services Coordinator

> "I am hard pressed to find something that I liked least about the Thundertix package. If there were ever any issues that came up, they..."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4223934)

SR

Stanley R.

President of the Board

> "I like that Thundertix has improved the number and quality of the services it provides. "

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6113678)

JN

John N.

Producer

> "I am having some minor issues with Boca and ease of printing but will sort it out."

[See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4170605)

[View Reviews](https://www.capterra.com/p/47852/ThunderTix/reviews/)

MH

Mark H.

Music Teacher

> "The ease of creating an online ticket platform that I could monitor the ticket sales of my school's productions saved a lot of time and..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7014826)

ST

Stu T.

Wrestling Promotor

> "It took me a little bit of time to work out how to use it. And i dod t realise that tickets stopped selling, and the link stopped..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7114528)

GC

Gaynor C.

Gluten Free Event Organiser

> "Complete novice to event organising, needed a ticketing system that was easy to use, there was information available to support how to..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7187991)

IL

Ian L.

Webmaster

> "The cancellation insurance hard-sell wording when buying tickets is off-putting (two options - buy or lose out) when we do offer..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6815132)

SR

Sarah R.

Club Secretary

> "The fact that the admin cost is also passed on means that it is not impacting our fundraising amount from ticket sales which makes it..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7122985)

AB

Amanda B.

Bobbin Lacemaking Tutor

> "However, some of the options for tick boxes can be a little confusing at time."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7141025)

LM

Lynn M.

Wedding and Events Co Ordinator

> "It is so quick and easy to use , well designed to create new events , No bugs or issues at all , secure system with no issues, it has..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7115166)

KH

Kelcey H.

Executive Producer

> "I didn't like how the mobile version of the site was the same as the computer version and how you had to slide to see different areas of..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6509830)

SR

Sarah R.

Club Secretary

> "It was easy to scan people in and record attendance on the day of the event keeping track on who attended from the ticket sales."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7122985)

DR

Dave R.

none

> "Several times it stopped me logging in telling me that I had logged in too many times in a given period, when I was only accessing it..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6518360)

VW

Val W.

Principal

> "Made running a dance show so much easier , not having to deal with the ticket sales myself -far less hassle"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7122874)

BO

Buddug O.

Fundraising volunteer

> "I wish there was to see previous communications i had sent to customers, i could not find it."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7068672)

GC

Gaynor C.

Gluten Free Event Organiser

> "Brilliant experience, from starting the process to building the event and all the instructions, videos and support from the staff. "

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7187991)

MP

Mike P.

Webmaster

> "The maths just confused me at times"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7161163)

PM

Peter M.

Director, Teacher

> "Customisation is good and it's excellent at facilitating refunds and exchanges."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7165394)

JC

JUNE C.

Secretary

> "I didn't realise Ticketsource were notifying me of a payment and thought it was a invoice! "

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7023555)

JT

John T.

Treasurer

> "App provides a simple interface for checking tickets."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7169742)

JH

John H.

Performer

> "Perhaps there are rather too many tabs to choose from on the homepage drop-down lists."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6507840)

AB

Amanda B.

Bobbin Lacemaking Tutor

> "It worked for us as a small group and no-one complained that booking was difficult to achieve. "

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7141025)

PB

Peter B.

Treasurer

> "Slightly tricky to make alterations to seating plan, but that might have been just my lack of familiarity with the system."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6629111)

VW

Val W.

Principal

> "First class would definitely use again -they were very helpful and easy to communicate with -being able to send an email via ticket..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7122874)

CT

Chantelle T.

Director

> "I can’t find any way of adding a customer apart from the desktop version."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6580259)

PM

Peter M.

Director, Teacher

> "Reliable and great QR code set up for tickets events."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7165394)

PJ

Philip J.

NA

> "I found it initially a little difficult to work out especially the ticket allocation."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6535015)

JS

Jim S.

Artist teacher

> "From the title to spreading across social media using the great event link and qr code page"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7068745)

JG

John G.

Principle Director

> "Not as intuitive as it should be."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7098000)

CG

Clive G.

PCC member

> "Instant stats and customer details from ticket sales was a real plus."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7031590)

JG

Jim G.

Leader

> "Shame a buyer can't leave a tip instead"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7082967)

JG

Jim G.

Leader

> "Be good to have some additional tools to run an inline auctionnor able to contact customers"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7082967)

Richard G.

President

> "Three customers did not work out how to pay on line."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6862878)

LL

Lee L.

Senior Leader

> "the fact that we can book-in Attendee's who book "not on the Internet", so that we have the full list of who's coming all there in one..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6516553)

BH

Brianna H.

Social Media Marketing Specialist

> "It was also difficult to find customer responses to questions, like dietary requirements, which was required as part of my event."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6209312)

DW

David W.

Volunteer treasurer

> "It was very good as it enabled us to advertise our evening much more widely and people could book their seats from the comfort of their..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6607327)

SK

Simon K.

Director

> "Quick-booking GUI was not suited to on-the-day sales, payment integration options are limited (where is the Paypal or Sumup..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___4800327)

JT

John T.

Treasurer

> "Good options for ticket design."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7169742)

HK

Hema K.

Architect

> "The fact that for an individual event paid for from my pocket, I had to pay commissions on the tickets sold."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___5048069)

DT

David T.

Treasurer

> "Being a charity, the discounted commission rate was useful to us."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7140982)

JB

Jeff B.

School counselor/theater advisor

> "The only teeny-tiny thing I didn’t like was that I was able to create the seating plan, but I could not “rotate” any seating sections to..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___4278408)

KW

Kevin W.

Chairman

> "The recent addition of being able to print tickets that are reserved, rather than sold has become invaluable."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6664881)

BL

Berenice L.

Director of Music

> "Not clear that payments could actually be made using the links. "

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___5059942)

AM

Angelica M.

Operations Director

> "Being able to respond to folks quickly with questions and change their reservations in a flash, make our own maps, the customization,..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___5048903)

Richard G.

President

> "Was not always clear how to pay."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6862878)

ZF

Zoe F.

Nature connection guide

> "I also like the feature that attendees can choose to opt into emails"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7074818)

BH

Brianna H.

Social Media Marketing Specialist

> "There are minor issues, but not enough to make me want to pay more elsewhere!"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6209312)

TH

Tom H.

Committee member

> "It’s very simple and intuitive, we have used a competitor until recently and TicketSource was half the price (as were a registered..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6619359)

AC

Andrena C.

Director

> "It was hard to find a good way of scanning tickets at large quantities particularly in a field without laptops. "

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___4907407)

RG

Rod G.

Charity Trustee

> "Any queries were answered clearly and quickly."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7140970)

LoH

Lèoni H.

Organiser

> "Underwhelming as no payout has processed"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6250249)

EB

Emyr B.

Creative Director

> "TicketSource has been a game-changer for our arts charity, enabling us to offer an efficient and professional box office service that..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6302705)

MF

Mark F.

CEO

> "Table planning I found most the complicated to set up."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6185717)

CD

Colin D.

Company Owner

> "I have previously used Eventbrite, not any more, TicketSource is simpler to use which works well for me as a small business, it has..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6177479)

RP

Robert P.

President

> "Some even setup issues are a bit unclear."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___4382391)

PB

Pamela B.

Minister of religion

> "Once set up, it was a very good way of selling tickets for my event."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7014904)

RD

Roger D.

Panto Chair

> "Removing the mess of manual ticketing and people reserving block bookings, then canceling."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___3330385)

FD

Felicia D.

organizer

> "There were no issues using the platform and I appreciated the quick payment after the event was over."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7051612)

HN

Heidi N.

Self employment

> "Not more information on page very basic."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___3858706)

SC

Stephen C.

Church Warden

> "Not too confident about setting up a new system, particularly one that faced the public, I found the set up fairly easy and the option..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6619376)

SB

Stuart B.

Lead singer/Admin

> "Navigating the interface, very clunky and old fashioned."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___3439469)

LC

Luigi C.

Promoter

> "TicketSource have been great with taking away the stress from me on getting people to pay for my events."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6757696)

MB

Martin B.

Event Organiser

> "I'm struggling to think of any aspect I don't like. If I think of one, I'll be sure to pass it along."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___3195484)

NB

Nigel B.

Director of Music

> "Our customers are mostly senior citizens and they had no problems booking their tickets."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7054987)

SK

Simon K.

Director

> "Quick-booking GUI was not suited to on-the-day sales, payment integration options are limited (where is the Paypal or Sumup..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___4800327)

DR

Dave R.

none

> "Great for printing out lists of attendees for door team to use."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6518360)

SB

Stuart B.

Lead singer/Admin

> "Navigating the interface, very clunky and old fashioned."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___3439469)

CH

Claire H.

Entertainment Support

> "When we were faced with event editing challenges, these were resolved very quickly and efficiently by the team."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6525612)

SK

Simon K.

Director

> "Quick-booking GUI was not suited to on-the-day sales, payment integration options are limited (where is the Paypal or Sumup..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___4800327)

GG

Gary G.

Performer

> "First time user, found it easy to use. When I needed to dive a little deeper the online support team where readily available and very..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7106784)

AB

Amanda B.

Bobbin Lacemaking Tutor

> "However, some of the options for tick boxes can be a little confusing at time."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7141025)

ES

Ethan S.

Ticketing Administrator

> "My experience was near perfect from the point when I set up the event initially, to when we got our final event payment."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6779027)

JG

John G.

Principle Director

> "Not as intuitive as it should be."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7098000)

DW

Dez W.

none

> "It was easy to set up, worked smoothly for both us and the customers, has a great interface, and pays promptly"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7026906)

HN

Heidi N.

Self employment

> "Not more information on page very basic."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___3858706)

NB

Nigel B.

Director of Music

> "We liked it because we could see daily how ticket sales were going."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7054987)

BO

Buddug O.

Fundraising volunteer

> "I wish there was to see previous communications i had sent to customers, i could not find it."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7068672)

AM

Anthony M.

Administration

> "I have run events - including some big charity ones - and this was my first event where all tickets were e tickets!"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6746738)

CT

Chantelle T.

Director

> "I can’t find any way of adding a customer apart from the desktop version."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6580259)

JM

Jon M.

Chair of Missions

> "Broadly a good one - it took a little while to work out how to set the event up correctly but that was my learning curve (I think)..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6598051)

BH

Brianna H.

Social Media Marketing Specialist

> "It was also difficult to find customer responses to questions, like dietary requirements, which was required as part of my event."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6209312)

[View Reviews](https://www.capterra.com/p/134828/TicketSource/reviews/)

## User interface

[ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)

4.78 (275)

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)

4.79 (552)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

AI Text Generation

120

Important

ThunderTix

Top features

37/50

-   Activity Dashboard
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Artist Management
-   Attendance Management
-   Attendance Tracking
-   Attendee Management
-   Attendee Profiles
-   Attendee Segmentation
-   Autonomous Task Execution
-   Badge Management
-   Badge Printing
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Registration
-   Commenting/Notes
-   Communication Management
-   Confirmations/Reminders
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   CRM
-   Cross Selling Functionality
-   Cross-system Integration
-   Customer Data Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Automation
-   Email customization
-   Email Marketing
-   Email Reminders
-   Employee Management
-   Engagement Tracking
-   Event Calendar
-   Event Creation
-   Event Management

[See all features](https://www.capterra.com/p/47852/ThunderTix/#features)

TicketSource

27/50

-   Activity Dashboard
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Artist Management
-   Attendance Management
-   Attendance Tracking
-   Attendee Management
-   Attendee Profiles
-   Attendee Segmentation
-   Autonomous Task Execution
-   Badge Management
-   Badge Printing
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Registration
-   Commenting/Notes
-   Communication Management
-   Confirmations/Reminders
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   CRM
-   Cross Selling Functionality
-   Cross-system Integration
-   Customer Data Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Automation
-   Email customization
-   Email Marketing
-   Email Reminders
-   Employee Management
-   Engagement Tracking
-   Event Calendar
-   Event Creation
-   Event Management

[See all features](https://www.capterra.com/p/134828/TicketSource/#features)

### Recognition

ThunderTix is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Ticketing Software (2026) 

Best Value Ticketing Software (2025) 

Best Value Ticketing Software (2023) 

Best Value Ticketing Software (2022) 

TicketSource is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

ThunderTix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TicketSource

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ThunderTix

-   By Thunder Data Systems
-   Located in United States
-   Founded in 2000

TicketSource

-   By TicketSource UK
-   Located in United Kingdom
-   Founded in 2004

## Popular Comparisons

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[ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.78 (275)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

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[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/)

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vs

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4.7

4.6

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