# Compare ThunderTix vs ROLLER 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ROLLER and ThunderTix based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/47852-164715/ThunderTix-vs-ROLLER --- # ROLLER vs ThunderTix Features and Cost Comparison Last updated March 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ROLLERThunderTix2/4 selected [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/) [ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.8 (271)](https://www.capterra.com/p/47852/ThunderTix/reviews/) [## ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment ME Based on [144 reviews](#user-reviews) Positive 120 Neutral 11 Negative 13 [## ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.8 (271)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting Price $20.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.6 Customer Service 4.9 Reviews Sentiment JW TM PH Based on [271 reviews](#user-reviews) Positive 267 Neutral 2 Negative 2 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,054 reviews from ticketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Feature ratings Ticket Reservations 4.7 Event Management 4.0 Registration Management 4.3 Mobile Access 3.6 Sales Reports 3.6 84%Fit High performer Feature ratings Ticket Reservations 4.9 Event Management 4.9 Registration Management 4.7 Mobile Access 4.9 Sales Reports 4.7 User satisfaction User satisfaction 4.2 User reviews[144](https://www.capterra.com/p/164715/ROLLER/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.0 Customer support 4.2 User satisfaction 4.8 User reviews[271](https://www.capterra.com/p/47852/ThunderTix/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.8 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $20Other, Per Month - Free version - Free trial Best for Best for ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks. Best for Ticketing platform designed for performing arts and live events, offering ticketing, season passes, fundraising, marketing, and volunteer tools. ## User reviews Pros & cons ME Maddison E. Events Coordinator > "The ability to identify payments linked to specific bookings and guest accounts, track spending over time, and issue refunds easily has..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) Alistair C. Founder CEO > "ROLLER started as a promising, well-supported solution, but the decline in customer success and the way basic tools are locked behind..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) FS Fitria S. Tourism Attraction > "The platform is stable, the schedule-based setup makes peak/off-peak ticketing straightforward, and managing parties, capacity, and..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) Alistair C. Founder CEO > "There are other platforms where these “premium” features are included as long as you’re using their system, which makes ROLLER’s upsell..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) SM Shweta M. Events Coordinator > "Having bookings, guest details, and transactions in one system improves visibility and reduces manual follow-ups." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) DC David C. Managing Director > "It’s horrifically overpriced. Plus should have the ability like GoCardless to run membership Direct Debits in a super easy way, so as if..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011169) FS Fitria S. Tourism Attraction > "Adding Price Rule support (or an equivalent) to Legacy, plus a bit more flexibility in promo conditions and email-template customization,..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) TJ Tish J. Manager > "After a year it deleted the membership accounts and we had to get all members to re-enlist therefore losing a good portion of our..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7112505) ME Maddison E. Events Coordinator > "These tools became essential in the post-COVID environment, where managing guest bookings, capacity, and queues became more important than..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) Alistair C. Founder CEO > "Customer success has basically disappeared. Where we once had responsive help, our customer success managers now often go completely quiet..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) JJ Jacob J. Remote Manager > "Secure platform, simple to adopt and use, customization in product listing and party packages, reasonable payment processing rates with..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) BT Brin T. Guest Services Coordinator > "The only gripe I have is debit transactions on memberships - sometimes people get visa debit confused with credit cards and this..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396) Mason Y. Sr. IT Systems Analyst > "The support team is knowledgeable and helpful, and I appreciate how ROLLER has expanded its support options over time, making it easier to..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664) SM Shweta M. Events Coordinator > "Occasional system lag and delayed syncing also impact front-desk efficiency during peak hours." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) Mason Y. Sr. IT Systems Analyst > "The team is forward-thinking, and while there are occasional growing pains as the company scales, the overall value and long-term..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664) FS Fitria S. Tourism Attraction > "Impact: Sites remaining on Legacy Checkout cannot apply the new Price Rule logic, which may lead to inconsistent promo handling across..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) ME Maddison E. Events Coordinator > "With continued improvements, particularly around event management and their food and beverage systems, we can see ourselves running our..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) FS Fitria S. Tourism Attraction > "The main friction is promotions: the newest Price Rule works only on Progressive Checkout, which creates inconsistency for sites that..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) KH Kimberly H. Corporate Director of Administration > "One of the standout features is its ease of use—both staff and management quickly adapted to the system with minimal training, which..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017274) MM Mike M. Owner > "The reporting is very challenging - for example, if I want to check our staff's gratuities for the night, it will show me every..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6855277) CW Cameron W. Director > "Still to this day, their platform has yet to fail us ( as the previous POS company did time and time again ), and their ongoing training..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) JP John P. director > "Promised membership would be great for our business but it doesn't work in our environment." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018694) AN Amanda N. CFO > "I like the digital tickets and the ability to book events online." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) JG Jasna G. Ticketing Services Manager > "Fixed confirmation email template, inability to fully customise to a single event series or product" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6380938) IM Ian M. General manager > "Makes our online bookings alot easier especially around parties and group booking, accounts are very easy to interpret and see" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016599) JM Joshua M. Operations Manager > "Reporting… a lot does not make sense, and can be difficult to pull what Relevant info is needed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011215) AF Aleaha F. Call center manager > "I liked the fact you're able to issue gift cards virtually, the customer support is nice as well." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011350) AS Abrar S. Charitable Finance and Compliance Manager > "Gift card tracking is not accurate." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014461) GO Grainne O. General Manager > "Loved it to start with, i could have worked for roller I was so enthused by the system however that energy and delighted is no longer..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6373776) CW Cameron W. Director > "Operating a Trampoline Adventure Park, this was catastrophic to our business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) CP Carrie P. General Manager > "Its easy to navigate, the side bar makes it easy to find where you wabt to go and get back to where you were, its also easy to add waivers..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014572) AD Angie D. Owner > "Fee too high, can not block American express and we need to email about our problems (this is really not good for people with bad english..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6375712) JF Jay F. Director > "The money I saved in transactions from using Stripe off set the monthly cost of Roller which came with additional benefits." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478) JW Jon W. Financial Controller > "It doesn't currently integrate with Quickbooks so all entries must be bought manually into the software." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6362190) RC Reon C. VP of Strategic Planning > "Overall, ROLLER has been a reliable and effective solution for managing our operations." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7019760) AN Amanda N. CFO > "It does not calculate sales tax accurately." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) FS Fitria S. Tourism Attraction > "I love how easy it is to organise peak and off-peak tickets—fast edits, clear schedule, consistent pricing." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) OH Oliver H. Director > "The pricing has now got to a level where we are seriously having to question if it remains value for the business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) JJ Jacob J. Remote Manager > "It is nice to have access to these tools from any device, but mobile friendliness needs to be addressed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) ME Maddison E. Events Coordinator > "This was a feature we were expecting last season, but unfortunately, it wasn’t implemented successfully." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) ME Maddison E. Events Coordinator > "Over the years of using Roller, we've seen a significant improvement in one-on-one support and account management." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) JJ Jacob J. Remote Manager > "Venue Manager is NOT mobile friendly." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) Alistair C. Founder CEO > "Day-to-day operations are fine once everything is configured." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) HL Heather L. Owner > "We still aren't sure how we will make it work and I think it will cost us some customers because it is hard on the check out side." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) AH Alexis H. Coordinator, Tour Scheduling > "We love the flexibility it gives for our team to go in and change things as needed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014319) TA Teresa A. General Manager > "On the backend, it is a nightmare, especially with reports." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7012716) EP Elisabeth P. Gift Store and Guest Services Manager and Senior Manager > "I really enjoy the easy to use nature of the POS machine and vending manager for all my staff." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018619) GM Greg M. director of education > "The fields on forms are not very smart." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6361740) JF Jay F. Director > "Overall I'm very happy with Roller as its allowed us to have complete control all in one package, where as previously we used multiple..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478) HV Haseeb V. Online Operations > "Lack of scheduling." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011271) SB Steve B. General Manager > "Great customer service, the system is obviously built with business success in mind." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7065082) HL Heather L. Owner > "The new progressive checkout is causing us lots of stress." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) SM Shweta M. Events Coordinator > "What I liked most about ROLLER is its all-in-one functionality." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) MS Madison S. Assistant Manager > "Customer support tells us to try the "help page" or "try googling it" but we have read numerous online posts and watched several how to..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015) OH Oliver H. Director > "it good but now so expensive we are reviewing our systems as we expand into new sites and products" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) JW Jared W. District Manager > "It was a horrible transition." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016873) CO Cameron O. Owner > "Its an all in one software that runs my whole business, it does everything I need it to do and its easy to use and learn for new staff" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011204) HL Heather L. Owner > "I find roller much more difficult to use that other software we have used." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) CW Cameron W. Director > "Easy user interface face / platform, Unbelievable personalized support, Great value." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) HL Heather L. Owner > "It has been a mostly negative experience for myself, my team, and many of my customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) IK Ihsan K. Supervisor > "UI and accessibility makes it easier to improve standards and understand customer needs/wants" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6379912) HL Heather L. Owner > "I don't always feel sorry for my employees that are using it all the time." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) YE Yechiel E. Operating Partner > "The cloud based functionality is one of the most helpful functions for managing our business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6361869) LS Lisa S. all of the above > "is can be extremely frustrating at times although I do like the simplicity of navigating it there are still a lot of kinks and errors and..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165048) LP Luisa P. Entrepreneurs > "Customer service is also very good, and the online checkout interface is very appealing." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227) WH Wanwisa H. Operations > "sometimes the report was show inaccurate with the sale number and amount revenue." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6150231) BT Brin T. Guest Services Coordinator > "It has been so easy to train other staff on how to use and I always direct new hires to the training videos and help articles." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396) MT Max T. Centre Manager > "The customer search system can be poor and not find customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6159030) AN Amanda N. CFO > "The customer facing side of this works better than our old system. " [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) GH Georgie H. Marketing Manager > "Not the easiest of systems to set up." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6362715) OH Oliver H. Director > "The ease of use of the system for both current and historic data." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) JV Jennifer V. Operations Manager > "The online site can not be customized for customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6158583) SR Shannon R. Operations Manager > "The Roller user interface and the customer support are good." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016590) MH Michelle H. Front entrance staff > "Great. But sometimes the end of day money doesn’t balance through roller even though manually it is correct" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450) OH Oliver H. Director > "Managing the bookings is relatively stress free ." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) AC Amaiah C. Assistant General Manager > "There are many features that just seem basic to have that the software has yet to develop." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6149635) PM Patty M. Assistant General Manager > "Also, the training videos are a huge assistance." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015074) MH Michelle H. Front entrance staff > "It often freezes when it needs updating in the middle of the day" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450) LP Luisa P. Entrepreneurs > "The possibilities, usability, and customer support are truly outstanding." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227) MS Madison S. Assistant Manager > "We were told that Roller would be 10 times easier than our previous system and that has been a total lie." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015) [View Reviews](https://www.capterra.com/p/164715/ROLLER/reviews/) JW Janet W. Bus Mgr > "We use it for selling concert tickets and fundraising events and we are very happy" [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___7116471) ML Mat L. Managing Director > "I don't love some of the fee structures outside of ticket purchases (percentages of donations, etc.) but the structure for tickets is..." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847105) TM Tim M. Playwright and Producer > "My Off-Broadway play, Witchland, ran for a few weeks, and I was able to manage the entire ticketing sales and process, and allocation,..." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6526131) HN Holly N. Admin > "There is one screen that auto-scrolls up every time the page loads which is a little frustrating to an admin...but the customer doesn't..." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6503097) PH PHILIP H. Consultant > "I particularly liked the offer of 1 hour tutorial sessions, and tge fact that these sessions were recorded for our future use." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847642) CR Carol R. Executive Artistic Director > "It's not possible to rename coupon codes - we have to create new ones, which makes keeping track of them all unwieldy." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6648658) DC Dave C. CEO > "Now... we can launch a show and sell it out in an hour and have NO issues with overbooking or ticketing conflicts. " [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863) DC Dave C. CEO > "Uhm... it's not free. And now I have to add more characters to come in at the minimum." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863) HN Holly N. Admin > "We also received amazing feedback from our guests about how easy it was to reserve tickets, not having to arrive super early to save..." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6503097) LM Lisa M. Member at Large - Managing Producer > "with hundreds of patrons it will be time consuming and therefore the project has not been started)" [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6421627) JB JaceSon B. Artistic Director > "There were many factors in this improvement, but it has to be said that one contributor was certainly our move to ThunderTix which made..." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6643679) SR Stanley R. President of the Board > "We could not use Thundertix to sell the streaming tickets. " [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6113678) SW Stephen W. VP for Marketing > "It has all of the features we need (and more) for ticketing our community theatre programs. And quite affordable." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6758577) FH Fran H. Ticketing co-ordinator > "Also, doing an exchange on a season ticket package does not fill in the correct amount and we have to zero out the ticket price so that..." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4435810) AA Allyne A. Business Manager > "One great feature since we only set up 2-3 events per year is that we can toggle between maintenance and reserved seating when not is use..." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4981242) PC Phil C. Box Office Manager > "The biggest challenge to us was that tickets sold "at the venue" were still charged the full rate, even when the customer paid cash. " [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4548043) ML Mat L. Managing Director > "Overall, I think ThunderTix is a reasonable and accessible product for smaller theatres and organizations." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847105) BE Bruce E. Director > "The only problem we are experiencing is that users with a "bigpond.com.au" email address do not receive our emails. " [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4439466) AO Alecia O. Executive Director > "Shortcuts and streamlined operations make it so easy to sell, manage and report ticket transactions." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6649902) HG Hilary G. Events Manager > "The file size for uploading an image seemed too small for what I wanted to use." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4677968) PH PHILIP H. Consultant > "I recommend this online ticketing solution for performance centres. " [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6847642) DC Derriel C. Technology Services Coordinator > "I am hard pressed to find something that I liked least about the Thundertix package. If there were ever any issues that came up, they..." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4223934) DC Dave C. CEO > "Smooth as silk. And with the pricing structure as a finite amount per ticket sold, it's easily scaleable." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6757863) SW Sarah W. Manager > "Guests don’t want to drive a long way and not have a seat that works for them." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4416843) AA Allyne A. Business Manager > "When looking for a ticketing program for our small non-profit performing arts company we needed one that was uncomplicated to set up,..." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4981242) JW Jennifer W. Paranormal tour guide > "Thundertix is not properly equipped for merchandise sales." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4661928) LC Lorenzo C. ICT Manager > "The efficiency of managing events is well supported by the program, and this brings a reliable and focused way of running business." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6223474) JN John N. Producer > "I am having some minor issues with Boca and ease of printing but will sort it out." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___4170605) JS John S. Artistic Director > "Certainly much better than Brown Paper Tickets, which we used before." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6691398) BH Barbora H. Manager > "Sometimes I'm having troubles with completing purchases." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3781533) CR Carol R. Executive Artistic Director > "It's easy to set up and modify events, and they have GREAT customer service!" [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6648658) RR Renae R. President, Board of Directors > "Without staff, using a software that has a million bells and whistles but takes months to master just wasn't an option for us. " [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3232134) MB Monica B. President > "We have been using it for about two years now and I really enjoy the way the database works." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6549527) BK Barb K. Marketing Director > "Setting up an event can be a little tedious, you really need to focus especially with a multiple day event. And I admit, I do not use it..." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3052713) LM Lisa M. Member at Large - Managing Producer > "We have several volunteers in our box office and they are all amazed at how easy it is to use. " [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6421627) GB Glynnis B. Volunteer > "We get no assistance, and rely completely on seat sales." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3289050) TM Tim M. Playwright and Producer > "Overall, working with ThunderTix was super easy, and I'm definitely planning on using it for future events." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6526131) JP John P. Technology Director > "We found that odd but ultimately decided not to offer Thermal ticketing." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___3382218) CR Carol R. Executive Artistic Director > "They respond quickly to questions and are always improving the system." [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___6648658) LW Luana W. Executive Director > "We had been using a very expensive ticketing software which was just too BIG for us. " [See full review](https://www.capterra.com/p/47852/ThunderTix/#Capterra___2342411) [View Reviews](https://www.capterra.com/p/47852/ThunderTix/reviews/) ## User interface 4.22 (144) 4.78 (271) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important ROLLER 37/49 - Activity Dashboard - AI Copilot - API - Attendance Management - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Confirmations/Reminders - Cross Selling Functionality - Customer Data Management - Customizable Branding - Customizable Forms - Customizable Reports - Data Import/Export - Discount Management - Drag & Drop - Dynamic Pricing - Email Marketing - Employee Management - Event Calendar - Event Management - GDPR Compliance - Generative AI - Help Desk Management - Kiosk Ticketing - Mobile Access - Mobile Ticketing - Multi-Currency - Multi-Event - Online Ticketing - Onsite Ticketing - Point of Sale (POS) - Print-at-Home - Promotions Management - Real-Time Notifications - Registration Management - Reporting/Analytics - Reserved Seating - Sales Reports - Season Tickets - Seating Map - Social Promotion - Surveys & Feedback - Third-Party Integrations - Ticket Brokering - Ticket Reservations - Venue Management - Wait List Management - Website Management [See all features](https://www.capterra.com/p/164715/ROLLER/#features) ThunderTix Top features 45/49 - Activity Dashboard - AI Copilot - API - Attendance Management - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Confirmations/Reminders - Cross Selling Functionality - Customer Data Management - Customizable Branding - Customizable Forms - Customizable Reports - Data Import/Export - Discount Management - Drag & Drop - Dynamic Pricing - Email Marketing - Employee Management - Event Calendar - Event Management - GDPR Compliance - Generative AI - Help Desk Management - Kiosk Ticketing - Mobile Access - Mobile Ticketing - Multi-Currency - Multi-Event - Online Ticketing - Onsite Ticketing - Point of Sale (POS) - Print-at-Home - Promotions Management - Real-Time Notifications - Registration Management - Reporting/Analytics - Reserved Seating - Sales Reports - Season Tickets - Seating Map - Social Promotion - Surveys & Feedback - Third-Party Integrations - Ticket Brokering - Ticket Reservations - Venue Management - Wait List Management - Website Management [See all features](https://www.capterra.com/p/47852/ThunderTix/#features) ### Recognition No recognitions have been awarded to ROLLER No recognitions have been awarded to ThunderTix ### Deployment & support ROLLER Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ThunderTix Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ROLLER - By ROLLER Software - Located in Australia - Founded in 2010 ThunderTix - By Thunder Data Systems - Located in United States - Founded in 2000 ## Popular Comparisons [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.22 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/) vs [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.67 (572)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118047-164715/Tripleseat-vs-ROLLER) [ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.78 (271)](https://www.capterra.com/p/47852/ThunderTix/reviews/) vs 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(530)](https://www.capterra.com/p/134828/TicketSource/reviews/) $20/month Price £0one time 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/47852-134828/ThunderTix-vs-TicketSource) [ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.78 (271)](https://www.capterra.com/p/47852/ThunderTix/reviews/) vs [Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) $20/month Price Contact vendor for pricing 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/47852-153637/ThunderTix-vs-Showpass) [ThunderTix](https://www.capterra.com/p/47852/ThunderTix/)[4.78 (271)](https://www.capterra.com/p/47852/ThunderTix/reviews/) vs [Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/) $20/month Price Contact vendor for pricing 4.6 Features 4.6 4.6 Ease of Use 4.8 [View full 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