---
title: "Compare UKG Pro vs BambooHR 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare BambooHR and UKG Pro based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/480-110968/UKG-Pro-vs-BambooHR"
page_type: "comparison"
language: "en"
publication_date: "2026-10-13"
---

# BambooHR vs UKG Pro Features and Cost Comparison

Last updated October 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BambooHRUKG Pro2/4 selected

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (733)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

[## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [3,653 reviews](#user-reviews)

Positive

3,487

Neutral

131

Negative

35

[## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (733)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [733 reviews](#user-reviews)

Positive

617

Neutral

79

Negative

37

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 14,438 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Employee Database

4.6

HR Management

4.6

Employee Management

4.6

Benefits Management

4.3

Access Controls/Permissions

4.5

70%Fit

Missing features

Feature ratings

Employee Database

4.0

HR Management

4.5

Employee Management

4.3

Benefits Management

4.3

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.6

User reviews[3,653](https://www.capterra.com/p/110968/BambooHR/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.3

User reviews[733](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind.

Best for

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

## User reviews

Pros & cons

ZL

Zhiqing L.

Performance Marketing Analyst

> "It has improved operational efficiency by reducing manual work and keeping information organized in one place. While there are some limitations with advanced reporting and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

JW

Joe W.

Assistant Project Manager

> "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm involved..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634)

DL

Danisha L.

Supply Chain Specialist.

> "It streamlines processes like employee records, time-off tracking, and onboarding, making day-to-day HR operations much smoother and more organized."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150570)

LI

Lola I.

RPF Analyst

> "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us who..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368)

MG

McKenna G.

Marketing Manager

> "From files and documentation to job postings and payroll, it holds all the necessary functions of an HR platform and it's scalable for what we need as a growing company."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151486)

CG

Carina G.

PA-C

> "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

GMM

Goodman Mzekelomhle M.

Senior Project Engineer

> "It has helped improve efficiency and is simple for both administrators and employees to navigate. While there are some limitations with advanced reporting and customization,..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7189276)

SAS

Seyed Ahmad S.

Android Developer

> "Reporting can be basic, some workflows feel rigid, and the applicant tracking system can feel too lightweight if you do a lot of recruiting."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610)

KF

Kyle F.

Security Specialist

> "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920)

SJ

Sarah J.

Information and Technology Specialist

> "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

SR

Sabino R.

Dev

> "It successfully eliminated scattered spreadsheets and fragmented processes with an approachable, professional platform that the entire company uses. Although companies with..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7188986)

LR

Lakan R.

RevOps

> "despite the decent UI, some buttons are confusing to use. or lack actual functionality for example you have a button to click to request time off, but when you click it a pop..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152099)

OO

Onyekachukwu O.

Senior Technical Advisor

> "Features like leave management, employee records, onboarding, and document storage made day-to-day requests and task from Human resource much easier to handle."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844)

SB

Shivam B.

Intern

> "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898)

SR

Sabino R.

Dev

> "PTO tracking and leave approvals are completely effortless, and centralizing employee records, org charts, and e-signatures into one dashboard saves our team hours of manual..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7188986)

LW

Louie W.

Project Coordinator

> "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422)

BP

Blake P.

Ops Support

> "It is a fantastic, reliable core HR system that is perfectly suited for small to medium-sized businesses. While it might lack some of the heavy, enterprise-level..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148280)

SS

Sweta S.

Global People and Talent Manager

> "Reporting tools have some limitations when it comes to performance reports not being able to run when we customize our questions."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7162242)

KF

Kyle F.

Security Specialist

> "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920)

MS

Michael S.

Financial Planner

> "Getting new starters through the document signing and profile setup steps sometimes requires more back-and-forth than it should, and the process isn't always intuitive for..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797)

MC

Mark C.

Senior SRE

> "Tracking Leaves and company employee details whether they are working or who is on off on a given day has become very simple and it also great to verify other job info and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137742)

NK

Naveen K.

VP of Technology and Data

> "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317)

SS

SHUBHAM S.

ENGINER

> "It simplifies HR tasks such as attendance tracking, leave management, employee records, and performance monitoring."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153183)

GMM

Goodman Mzekelomhle M.

Senior Project Engineer

> "One drawback is that some advanced features and customization options are limited compared to more enterprise-focused HR platforms."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7189276)

MM

Marvin M.

Maintenance Manager

> "What I like most about BambooHR is how easy it makes communicating with candidates. When we post a job opening, the system allows me to reach out to multiple candidates..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151189)

VV

Vigneshwar V.

Data Analyst

> "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

MM

Monneth M.

Senior Production Accountant

> "It provides excellent value for money by combining several HR functions—applicant tracking, onboarding, and record-keeping—into one seamless package."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331)

SdaE

Sait doğan E.

content manager

> "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567)

VR

Verified Reviewer

IT Admin

> "It makes navigating employee records, tracking time off, and managing onboarding completely seamless for both HR and employees."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7188104)

VV

Vigneshwar V.

Data Analyst

> "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

PK

Pramod K.

Analytics Lead

> "It is a world-class system for centralizing employee data, boosting company morale, and taking the administrative headache out of HR."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152977)

KF

Kevyn F.

Software Developer

> "I don’t really like that some features are limited in the basic plans and pricing is not transparent, which can make it harder to evaluate the full cost upfront."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140875)

SM

Sathwika M.

SDET

> "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732)

Denis M.

Recruiter

> "Add the random server outages into the mix, and you get a tool that often creates more work instead of saving time"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515)

MS

Michael S.

Financial Planner

> "Onboarding new employees is straightforward, and the self-service features mean staff can update their own details, request leave, and access documents without needing to..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797)

Lizette V.

Inventory and Rebate Accountant

> "There were times when I couldn’t access the system or had to wait and try logging in again later, which was frustrating, especially when I needed quick access to information..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7144925)

DA

Denisse A.

Operations Admin

> "Bamboo provides easy access to personal information, it facilitates payroll documents in case the consumer needs to print or update any information."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153251)

LW

Lindsey W.

Data Technician

> "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113)

ZL

Zhiqing L.

Performance Marketing Analyst

> "The system is intuitive, making onboarding, leave management, and performance tracking much more efficient for both HR teams and employees."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

ZL

Zhiqing L.

Performance Marketing Analyst

> "Reporting customization can sometimes feel restrictive, especially when generating highly specific analytics or cross-functional reports."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

GP

Gonzalo P.

Data Analyst

> "The interface is clear, so it is simple to find employee information, request time off, check documents, and manage basic HR tasks without needing much explanation."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150929)

JH

Jinkyung H.

Accounting Specialist

> "The clock-in/clock-out interface feels cluttered, and the total hours worked does not reflect lunch time correctly."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150545)

OO

Onyekachukwu O.

Senior Technical Advisor

> "It helped simplify HR processes, improve staff record management, and reduce the amount of manual follow-up required for routine tasks."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844)

CA

Cole A.

Technician

> "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151084)

AP

Andre P.

cloud engineer

> "The employee self-service portal is excellent; staff can request time off, update personal information, and access pay stubs without HR involvement."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7147544)

Fergus C.

Graphic Designer

> "The way that employee holidays are kept track of in BambooHR is not clean at all and should be displayed more clearly and simply."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138895)

MP

Millie P.

account manager

> "I also appreciated how centralised everything is, with employee information, documents, and workflows all in one place, reducing administrative work and improving accuracy."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7178988)

RL

Richard L.

Marketing Lead

> "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925)

AC

Amber C.

Procurement Manager

> "Onboarding/Hiring is streamlined, as well as posting job ads and reviewing resumes directly from BambooHR makes business operations less stressful!"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150671)

ADC

A.D. C.

Special Projects Manager

> "I've had issues in the past with it not syncing up to make the established withdrawals for my 401(k)."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151269)

MG

Mar G.

Data Manager

> "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946)

VR

Verified Reviewer

Community Manager

> "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432)

Tom H.

Senior Software Developer

> "Bamboo has been a welcome, lightweight solution to managing our HR systems, presenting what are complex systems and structions in a way that is relevant to me."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7189300)

Quang H.

UX Manager

> "Some advanced features require additional cost, and the mobile app occasionally has performance issues."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757)

MnC

Mónica C.

Data Services Associate

> "It shows my job position, payroll, has the section of customer support which is important, I do think is worth the money and it's good to improve communication between teams."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7157665)

RV

Rakhi V.

QA Lead

> "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

MM

Monneth M.

Senior Production Accountant

> "It has effectively centralized all our employee data into a single "source of truth," significantly reducing the time spent on manual administrative tasks."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331)

CG

Carina G.

PA-C

> "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

Timothy C.

Owner

> "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253)

AD

Andres D.

Bid Manager

> "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457)

EO

Emilio O.

Data Service Associated

> "BambooHR is widely praised for its highly intuitive interface and comprehensive suite of features, making it an excellent all-in-one solution for small to medium-sized..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7149752)

AV

Ashley V.

Senior Accountant

> "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377)

SAS

Seyed Ahmad S.

Android Developer

> "It worked especially well for streamlining HR processes and improving visibility for both managers and employees. While there are some limitations in customization and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610)

Denis M.

Recruiter

> "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515)

FD

Freya D.

Account Manager

> "The layout is simple and straightforward, so finding employee information, submitting leave requests, and completing HR tasks takes very little time."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7170916)

JW

Jamalleh W.

Human Resources

> "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719)

JM

Joshua M.

Project Field Assistant

> "It makes employee management, onboarding, time-off tracking, and document storage very simple and efficient."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152807)

CR

Caleb R.

Director of Sales development

> "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336)

MM

Marco M.

Agent-CSR-Not Owner of Company

> "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937)

TC

Taina C.

Customer Services Representative Operations PreSales

> "The main limitation I’ve noticed is around visibility after submitting items for management approval."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140637)

Kari J.

Internal Auditor

> "As an employee, Bamboo is great tool for helping me keep track of paystubs, pay information, and time off, all in one place."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7179730)

MM

Maya M.

Student COO

> "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288)

SS

Swaminathan S.

HR Coordinator

> "Its user-friendly design makes it accessible for both HR teams and employees, resulting in increased efficiency and a better employee experience."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7166517)

RN

Rebekah N.

Admissions Coordinator

> "I struggle to find notifications. When I get sent paperwork to sign, it's really difficult to find."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145244)

KH

Karissa H.

QMHS Case Manager

> "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263)

YQ

Yesenia Q.

Loan Processor

> "Sometimes I'm unable to clock in, the system tends to go down sometimes, but its not a big deal, It only happens sometimes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152791)

AD

Amit D.

Senior Technical Writer

> "The automation features save a lot of time, and the self-service portal allows employees to access their information easily."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153059)

SG

Susana G.

Design Executive II

> "Sometimes it's hard to find what you are looking for, somethings are kind of hidden behind multiple tabs and section"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137726)

KC

Kiara C.

Customer Support Specialist

> "It’s also really helpful having everything centralised in one platform, especially while working remotely, as it makes communication and accessing HR resources much more..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152344)

JE

Jill E.

Campus Coordinator

> "I have had difficulties getting my password to work. And getting a new link sent to me to redo-- it took some time"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7188180)

EO

Emilio O.

Data Service Associated

> "BambooHR is widely praised for its highly intuitive interface and comprehensive suite of features, making it an excellent all-in-one solution for small to medium-sized..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7149752)

TR

Thomas R.

Director

> "I think that Bamboo seems outdated, some sections are hard to find, and it could use a better layout"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6808193)

BO

Brooke O.

Therapist

> "I also have an eye for visual aestehtics, so I appreciate the layout and the color pairings within the platform."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150577)

SM

Sneha M.

Researcher

> "The one thing is I don't like the interface usage, it is not natural to understanding, but once you understand the interface and where to find reports and rosters, it is..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___3879759)

MR

Mateo R.

Head of Design

> "Having a quick look dashboard to manage everything from a single space makes my time at BambooHR as seamless as possible."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140119)

KC

Kyra C.

CEO

> "It is completely functional but is not as intuitive as it should be and the interface/look is out dated. "

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___3277297)

MP

Millie P.

account manager

> "The layout is intuitive, and most features were straightforward to use without needing much training. While there are a few areas where additional customisation would be..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7178988)

VR

Verified Reviewer

Creative Specialist

> "The Announcement section needs a better functionality, it's too simple."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___2948168)

VR

Verified Reviewer

Lead Technical Recruiter

> "My work as a Technical Recruiter is to hunt for the right candidate and it became easier to do so when we integrated BambooHR to other tools we have."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6240997)

CG

Carina G.

PA-C

> "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

RW

Rob W.

Service Manager

> "Good integrations and has API access."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005545)

VR

Verified Reviewer

Enterprise Strategic Account Manager

> "I don't like how we didn't have any integrations with in it, so I'd have to login to multiple systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6856830)

Esad S.

Operations Manager

> "BambooHR is customizable and integrates with other tools and platforms, which allows organizations to tailor the software to their specific needs and connect it with other..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4376945)

NC

NATHAN C.

Staff Accountant

> "Some of the features that are available do not work/integrate with our other software (Payroll)"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6160662)

AC

Axel C.

IT Ops Lead

> "I have been working with Bamboo for more than 2 years and it's a pretty cool tool, but a bit integrations issues with netsuite."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6092703)

JJ

Jennifer J.

Director of Finance and Administration

> "Integrations with other platforms don't always work as expected."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6525827)

SS

SHUBHAM S.

ENGINER

> "The platform is simple, user-friendly, and helps streamline daily HR activities efficiently."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153183)

CK

Chrissy K.

Front Office Secretary

> "The other app we use is not user friendly at all and I know if you had it on your website, it would be awesome!"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150644)

KC

Kiara C.

Customer Support Specialist

> "Everything is laid out clearly and the user experience feels very intuitive, even when using features for the first time."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152344)

JN

Juan N.

Project Supervisor

> "Sometimes finding certain things that I need are not so easy to locate."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7170127)

OO

Omer O.

Payment Experience Guide

> "It has an intuitive design and it helps me to be informed about updates."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135936)

MK

Mehakpreet K.

administrator

> "Maybe that’s just me, but I did find it difficult at times"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6826240)

SG

Susana G.

Design Executive II

> "Good, most things are easy to find and complete, a few things need a bit more of explanation on what it is or how to complete, but mostly good"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137726)

DM

Doug M.

HR Manager

> "It's not always that easy to figure your way through the software when you have a new or unique issue."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4320191)

AD

Alejandro D.

Tecnico de Soporte

> "It has significantly reduced the administrative burden on our team and improved the transparency of our HR processes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138964)

Denis M.

Recruiter

> "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515)

SJ

Sarah J.

Information and Technology Specialist

> "I also like that I can tag colleagues when collaborating on projects so we all are on the same page."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

Quang H.

UX Manager

> "Customer support response time can be slow during peak hours."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757)

IM

Irene M.

Marketing specialist

> "It makes it easy with new hires and also with organization of our team. If it integrated more tools like feedback ones, it would be even greater."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7171042)

WF

Will F.

Head of Commercial Finance

> "Customer support response times have been inconsistent."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134295)

SAS

Seyed Ahmad S.

Android Developer

> "Customer support was responsive when issues came up, and the platform generally felt designed to reduce manual work rather than add complexity."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610)

CD

Christina D.

HR Director

> "We use a self-funded plan, so I think Bamboo just hadn't expanded enough to be able to service self-funded health plans yet."

[See full review](https://www.capterra.com/p/110968/BambooHR/#SoftwareAdvice___6810021)

[View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/)

SM

Sahil M.

Manufacturing Supervisor

> "The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

BD

Brittney D.

HRIS Manager

> "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360)

SS

Swaminathan S.

HR Coordinator

> "Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7170885)

Jeremy V.

Field Supervisor of Inspections

> "It sometimes zoom's in really large and it makes using the app difficult at times."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

Marquita V.

SALES MANAgER

> "An overall assessment of UKG Pro reveals a powerhouse payroll engine that delivers flawless compliance but sacrifices modern..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7189498)

Jeremy V.

Field Supervisor of Inspections

> "Sometimes the app on a mobile device is not user friendly."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often,..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

FC

Francois C.

Directeur General

> "The software enbles us to simplify our human resource management processes from employees scheduling, benefits..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

VR

Verified Reviewer

Quality Manager

> "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566)

FL

Felix L.

Safety Coordinator

> "The most significant frustration was with customer support."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

TM

Thomas M.

Director of HRIS

> "There is a high-degree of configuration available allowing customers to build business rules and business processes to..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423)

Vineet S.

Sales Manager

> "Sometimes the employees complain about that they are not able to login."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718)

FL

Felix L.

Safety Coordinator

> "The platform offered genuine strengths in ease of setup, organized reporting, and timely payroll processing."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

VR

Verified Reviewer

IT Administrator

> "Both have some features that aren't the most intuitive."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

Simon B.

Senior Vice President People and Culture

> "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

DK

Denise K.

Benefits Manager

> "The Content Management gadgets is unnecessarily complex."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

AL

Ayobami L.

Customer service

> "Downside to the blank spaces is the navigation as many sub windows are embedded in each other."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754)

LA

Louise A.

HR Manager

> "Ability to add user defined fields helps HR track unique items."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290)

VR

Verified Reviewer

IT Administrator

> "The website is nice, but the app has issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

VC

Vicente C.

Quality Technician

> "It helps organize tasks, and the self-service option for employees are useful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548)

BG

Bethany G.

Cardiovascular Technician

> "I can never get it to pull up my paystubs or PTO on the app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242)

Jeremy V.

Field Supervisor of Inspections

> "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

FC

Frank C.

click list

> "adjusting your clock in and out times can be a little confusing because of the wording."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331)

JE

Jordan E.

Payroll Specialist

> "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Simon B.

Senior Vice President People and Culture

> "Some of the modules UX/UI need improvement and updating - can be a bit clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

JE

Jordan E.

Payroll Specialist

> "I really like all the reporting options within UKG for payroll, time, and employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

MD

Mathew D.

Dev

> "Search might as well not exist never returns anything, 404s randomly throughout the site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821)

SM

Sahil M.

Manufacturing Supervisor

> "The candidate and onboarding processes are well organized, improving the overall hiring experience."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

Abby G.

Director of Talent Acquisition and Org Dev

> "Hard to get answers or direction on issues when you needed support quickly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706)

FL

Felix L.

Safety Coordinator

> "Additionally, the payroll processing was reliable and deadlines were consistently met on time."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

JM

JD M.

Payroll Specialist

> "The only issue would be return time on tickets when i do have issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410)

MK

Max K.

Case Manager

> "My boss can approve my vacation requests remotely, and I can access all my important employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252)

CP

Carrie P.

Counselor

> "Sometimes it seems to glitch and not detect when I am on site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016)

SC

Sherri C.

sales associate

> "Receiving my schedule and reviewing my time card all in one location is very convenient."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374)

DK

Denise K.

Benefits Manager

> "the benefits admin piece is clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

VR

Verified Reviewer

Loan Servicing Specialist

> "What I like most is how it saves time by automating tasks like payroll and time tracking."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143)

Matt S.

Activation Manager

> "Also I got it confused with an insurance agency a lot"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

MM

Marty M.

Senior Leadership

> "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422)

VR

Verified Reviewer

physician

> "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

VR

Verified Reviewer

Forklift Driver

> "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565)

CM

Cynthia M.

Physical Therapist

> "Confusing to navigate, cannot always figure out how to submit PTO."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

JE

Jordan E.

Payroll Specialist

> "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

JA

Julian A.

Leasing Agent

> "When going to clock in, it sometimes glitches."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711)

AG

Alexandra G.

PandC Associate Director

> "The accessibility is way better than other platform, more user friendly for hte employees."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

HS

Harpreet S.

Operations system analyst

> "The initial setup for non technical team members become difficult sometimes"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406)

JL

Jessica L.

Director of HR

> "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

AP

Amy P.

HR Manager

> "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

HR

Haley R.

registrar

> "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

KB

Katherine B.

Teacher Aide

> "There are times when the system will not allow me to clock out or approve my hours for the pay period."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105)

RS

Rosemary S.

front desk

> "Requesting time off and viewing pto is a breeze."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7166400)

VR

Verified Reviewer

Associate Director

> "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846)

LC

Louis C.

Assistant Manager

> "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823)

NL

Nathan L.

Maintenance tech

> "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

LW

Levin W.

Cashier

> "My overall experience was good could check my pay from week to week log in worked once I got it set up"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

KE

Kristen E.

VP, HR

> "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104)

JJ

Jessica J.

Senior Director, People and Culture

> "Just wish I had more time in the day to truly customize the platform more."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

FS

Felina S.

Payroll Manager

> "Tax and Payment services are not responsive on some of our tax cases. "

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505)

VR

Verified Reviewer

HR Business Parner

> "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

VR

Verified Reviewer

IT Engineer

> "This tool can be used to automate onboarding using an identity management platform using low code solution."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934)

Margarita P.

Exp and FA Actg Mgr

> "Certain links are available but are broken when you go to actually get to the area you need."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

SK

Samantha K.

Front Desk Administrator

> "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259)

CE

Contessa E.

Finance and Payroll Administrator

> "I've noticed that submitting cases online sometimes takes longer to receive a response."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6133603)

LC

Lukas C.

Marketing manager

> "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705)

CM

Courtenay M.

Manager, Payroll

> "I do not like that Wage attachments for Canada and ROE's are not sent automatically"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

EC

Efrain C.

Systems Engineer

> "Provides ease of use with their timekeeping system and also great forums for helpful tips about their system."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7027890)

CD

Chiquita D.

Personal banker

> "It’s always crashing and needed to reenter and verify passwords."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900)

HR

Haley R.

registrar

> "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

NL

Nathan L.

Maintenance tech

> "I don't get how you can have an app like this and not have a direct line to a support team."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

VR

Verified Reviewer

IT Administrator

> "It has a good value for the money and a high level of support behind it."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

DW

Dave W.

Service Desk Manager

> "setting employee schedules can be finicky"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634)

JJ

Jessica J.

Senior Director, People and Culture

> "The platform is overall easy to use for both end users for both the app and web versions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423)

MS

Michael S.

Inside Sales Coordinator

> "I do not enjoy how difficult it is to log in at peak times such as clocking out, the system gets overwhelmed and the app..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4526948)

VR

Verified Reviewer

physician

> "There was a tutorial on how to use it and then it was a bit user friendly after getting the hang of it."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

Matt S.

Activation Manager

> "I had this software previously and really enjoyed how interactive it was."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

NL

Nesi L.

Local Manager

> "It doesn't bring our team together and it really is not very user friendly in my experience."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4303594)

LH

Lauren H.

Web Dev intern

> "Very easy to use, interface is user friendly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6299138)

MK

Mark K.

Placement Lead Manager

> "The interface is a little sparce and, though I know it can be modified, confusing to the first time user."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___3634676)

VR

Verified Reviewer

Maintenance Supervisor

> "Great interface, easily integrated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4357833)

LM

Lydia M.

Senior Graphic Designer

> "It looks nice but is not user friendly with a lot of issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___3865398)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

DW

David W.

Program Manager

> "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447)

NB

Nicole B.

Sr Global Payroll Manager

> "If you are a tax filing customer, UKG must set up taxes and they do not always do it correctly, the tax filing team is..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___2679184)

Ashish A.

Dispatcher

> "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

MK

MELISSA K.

REGISTRAR

> "EASY TO USE .LOVE"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7164074)

CG

Crishna G.

Nurse

> "IT IS FAR FROM EASY."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4376069)

AM

Angelika M.

Company Owner

> "I love how easy it is to use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6823228)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

FR

Franklyn R.

Manager

> "It was easy to use,numerous tools to help with labor"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6809278)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

EH

Emily H.

Assembler

> "It’s that simple really."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6831843)

FL

Felix L.

Safety Coordinator

> "The most significant frustration was with customer support."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often,..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

[View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/)

## User interface

4.60 (3,653)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

4.26 (733)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Action Management

120

Important

BambooHR

Top features

47/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/110968/BambooHR/#features)

UKG Pro

23/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/480/UKG-Pro/#features)

### Recognition

BambooHR is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to UKG Pro

### Deployment & support

BambooHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UKG Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BambooHR

-   By BambooHR
-   Located in United States
-   Founded in 2008

UKG Pro

-   By UKG
-   Located in United States
-   Founded in 1977

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[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (733)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

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4.2

Features

4.8

4.2

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4.4

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[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (733)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

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Contact vendor for pricing

Price

CA$8/month

4.2

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

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4.5

4.7

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[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (733)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,574)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,400)](https://www.capterra.com/p/130949/Paycom/reviews/)

$10/month

Price

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4.4

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110968-130949/BambooHR-vs-Paycom)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (733)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

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$10/month

Price

Contact vendor for pricing

4.4

Features

4.2

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110968-133745/BambooHR-vs-Paycor-Perform)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (733)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

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Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

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$10/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110968-155895/BambooHR-vs-WorkforceNow)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (733)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.4

4.2

Ease of Use

4.4

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