---
title: "Compare UKG Pro vs Paychex 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare UKG Pro and Paychex based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/480-119841/UKG-Pro-vs-Paychex-Flex"
page_type: "comparison"
language: "en"
---

# UKG Pro vs Paychex Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

UKG ProPaychex2/4 selected

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

[## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [731 reviews](#user-reviews)

Positive

615

Neutral

79

Negative

37

[## Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [1,820 reviews](#user-reviews)

Positive

1,436

Neutral

237

Negative

147

## Not a match? Find software alternatives tailored to your priorities.

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### Paycor

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User rating

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of reviewers  
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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Direct Deposit

4.8

Employee Database

4.0

Data Import/Export

NA

Mobile Access

4.5

Multi-Country

3.0

70%Fit

Missing features

Feature ratings

Direct Deposit

4.7

Employee Database

4.3

Data Import/Export

3.8

Mobile Access

4.4

Multi-Country

NA

User satisfaction

User satisfaction

4.3

User reviews[731](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.0

User satisfaction

4.2

User reviews[1,820](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.0

Customer support

3.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

Best for

Small to large businesses across a broad range of U.S. and European industries, including self-employed individuals and accounting professionals managing client payroll and HR data.

## User reviews

Pros & cons

SM

Sahil M.

Manufacturing Supervisor

> "The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

BD

Brittney D.

HRIS Manager

> "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360)

SS

Swaminathan S.

HR Assistant

> "Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7170885)

Jeremy V.

Field Supervisor of Inspections

> "It sometimes zoom's in really large and it makes using the app difficult at times."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

VR

Verified Reviewer

Quality Manager

> "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566)

DK

Denise K.

Benefits Manager

> "The Content Management gadgets is unnecessarily complex."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

Marquita V.

SALES MANAgER

> "An overall assessment of UKG Pro reveals a powerhouse payroll engine that delivers flawless compliance but sacrifices modern..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7189498)

Jeremy V.

Field Supervisor of Inspections

> "Sometimes the app on a mobile device is not user friendly."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

VR

Verified Reviewer

Associate Director

> "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846)

FC

Francois C.

Directeur General

> "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

TM

Thomas M.

Director of HRIS

> "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

FL

Felix L.

Safety Coordinator

> "The platform offered genuine strengths in ease of setup, organized reporting, and timely payroll processing."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

DK

Denise K.

Benefits Manager

> "the benefits admin piece is clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

HR

Haley R.

registrar

> "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

FL

Felix L.

Safety Coordinator

> "The most significant frustration was with customer support."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

Simon B.

Senior Vice President People and Culture

> "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

Vineet S.

Sales Manager

> "Sometimes the employees complain about that they are not able to login."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

VR

Verified Reviewer

IT Administrator

> "Both have some features that aren't the most intuitive."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

LA

Louise A.

HR Manager

> "Ability to add user defined fields helps HR track unique items."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290)

AL

Ayobami L.

Customer service

> "Downside to the blank spaces is the navigation as many sub windows are embedded in each other."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754)

VC

Vicente C.

Quality Technician

> "It helps organize tasks, and the self-service option for employees are useful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548)

VR

Verified Reviewer

IT Administrator

> "The website is nice, but the app has issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

Jeremy V.

Field Supervisor of Inspections

> "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

BG

Bethany G.

Cardiovascular Technician

> "I can never get it to pull up my paystubs or PTO on the app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242)

JE

Jordan E.

Payroll Specialist

> "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

FC

Frank C.

click list

> "adjusting your clock in and out times can be a little confusing because of the wording."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331)

JE

Jordan E.

Payroll Specialist

> "I really like all the reporting options within UKG for payroll, time, and employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Simon B.

Senior Vice President People and Culture

> "Some of the modules UX/UI need improvement and updating - can be a bit clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

HR

Haley R.

registrar

> "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

MD

Mathew D.

Dev

> "Search might as well not exist never returns anything, 404s randomly throughout the site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821)

SM

Sahil M.

Manufacturing Supervisor

> "The candidate and onboarding processes are well organized, improving the overall hiring experience."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

Abby G.

Director of Talent Acquisition and Org Dev

> "Hard to get answers or direction on issues when you needed support quickly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706)

FL

Felix L.

Safety Coordinator

> "Additionally, the payroll processing was reliable and deadlines were consistently met on time."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

JM

JD M.

Payroll Specialist

> "The only issue would be return time on tickets when i do have issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410)

MK

Max K.

Case Manager

> "My boss can approve my vacation requests remotely, and I can access all my important employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252)

CM

Courtenay M.

Manager, Payroll

> "I do not like that Wage attachments for Canada and ROE's are not sent automatically"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

SC

Sherri C.

sales associate

> "Receiving my schedule and reviewing my time card all in one location is very convenient."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374)

CP

Carrie P.

Counselor

> "Sometimes it seems to glitch and not detect when I am on site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016)

VR

Verified Reviewer

Loan Servicing Specialist

> "What I like most is how it saves time by automating tasks like payroll and time tracking."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143)

DW

Dave W.

Service Desk Manager

> "setting employee schedules can be finicky"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634)

MM

Marty M.

Senior Leadership

> "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422)

Matt S.

Activation Manager

> "Also I got it confused with an insurance agency a lot"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

VR

Verified Reviewer

Forklift Driver

> "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565)

VR

Verified Reviewer

physician

> "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

BB

Brian B.

IT Project Manager

> "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921)

CM

Cynthia M.

Physical Therapist

> "Confusing to navigate, cannot always figure out how to submit PTO."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

JE

Jordan E.

Payroll Specialist

> "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

JA

Julian A.

Leasing Agent

> "When going to clock in, it sometimes glitches."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711)

AG

Alexandra G.

PandC Associate Director

> "The accessibility is way better than other platform, more user friendly for hte employees."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

HS

Harpreet S.

Operations system analyst

> "The initial setup for non technical team members become difficult sometimes"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406)

MM

Monica M.

Human Resources

> "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191)

AP

Amy P.

HR Manager

> "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

JL

Jessica L.

Director of HR

> "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

KB

Katherine B.

Teacher Aide

> "There are times when the system will not allow me to clock out or approve my hours for the pay period."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105)

RS

Rosemary S.

front desk

> "Requesting time off and viewing pto is a breeze."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7166400)

NL

Nathan L.

Maintenance tech

> "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

LC

Louis C.

Assistant Manager

> "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823)

KE

Kristen E.

VP, HR

> "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104)

LW

Levin W.

Cashier

> "My overall experience was good could check my pay from week to week log in worked once I got it set up"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

JJ

Jessica J.

Senior Director, People and Culture

> "Just wish I had more time in the day to truly customize the platform more."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423)

FS

Felina S.

Payroll Manager

> "Tax and Payment services are not responsive on some of our tax cases. "

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

VR

Verified Reviewer

HR Business Parner

> "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497)

Margarita P.

Exp and FA Actg Mgr

> "Certain links are available but are broken when you go to actually get to the area you need."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

VR

Verified Reviewer

IT Engineer

> "This tool can be used to automate onboarding using an identity management platform using low code solution."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934)

CE

Contessa E.

Finance and Payroll Administrator

> "I've noticed that submitting cases online sometimes takes longer to receive a response."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6133603)

CM

Courtenay M.

Manager, Payroll

> "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

CD

Chiquita D.

Personal banker

> "It’s always crashing and needed to reenter and verify passwords."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900)

SK

Samantha K.

Front Desk Administrator

> "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259)

NL

Nathan L.

Maintenance tech

> "I don't get how you can have an app like this and not have a direct line to a support team."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

LC

Lukas C.

Marketing manager

> "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705)

MS

Michael S.

Inside Sales Coordinator

> "I do not enjoy how difficult it is to log in at peak times such as clocking out, the system gets overwhelmed and the app will..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4526948)

VR

Verified Reviewer

physician

> "There was a tutorial on how to use it and then it was a bit user friendly after getting the hang of it."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

Matt S.

Activation Manager

> "I had this software previously and really enjoyed how interactive it was."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

NL

Nesi L.

Local Manager

> "It doesn't bring our team together and it really is not very user friendly in my experience."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4303594)

LH

Lauren H.

Web Dev intern

> "Very easy to use, interface is user friendly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6299138)

LM

Lydia M.

Senior Graphic Designer

> "It looks nice but is not user friendly with a lot of issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___3865398)

VR

Verified Reviewer

Maintenance Supervisor

> "Great interface, easily integrated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4357833)

MK

Mark K.

Placement Lead Manager

> "The interface is a little sparce and, though I know it can be modified, confusing to the first time user."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___3634676)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

DW

David W.

Program Manager

> "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447)

NB

Nicole B.

Sr Global Payroll Manager

> "If you are a tax filing customer, UKG must set up taxes and they do not always do it correctly, the tax filing team is..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___2679184)

Ashish A.

Dispatcher

> "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

MK

MELISSA K.

REGISTRAR

> "EASY TO USE .LOVE"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7164074)

CG

Crishna G.

Nurse

> "IT IS FAR FROM EASY."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4376069)

AM

Angelika M.

Company Owner

> "I love how easy it is to use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6823228)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

FR

Franklyn R.

Manager

> "It was easy to use,numerous tools to help with labor"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6809278)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

EH

Emily H.

Assembler

> "It’s that simple really."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6831843)

FL

Felix L.

Safety Coordinator

> "The most significant frustration was with customer support."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

[View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/)

KP

Kevin P.

Sales

> "The employee self-service portal is a major time-saver; staff can view pay stubs, update personal information, manage direct deposit accounts, and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

JL

Jill L.

HR Manager

> "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150)

Mai M.

Managing Director

> "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

VR

Verified Reviewer

Director

> "Additionally, the reporting capabilities, while robust, are not always user-friendly and may require extra effort to extract the exact data needed."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Director

> "Another strong point is its flexibility and automation—features like automatic tax calculations, compliance support, and customizable reporting..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

Collette K.

Practice Manager

> "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074)

VR

Verified Reviewer

Director

> "The employee self-service portal is also useful, allowing staff to access pay stubs, tax forms, and personal information without constant HR..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Finance and Accounting

> "The only bug I have ever ran into is the authentication servers were down for an entire day, so we were unable to login."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105)

CK

Christina K.

Manager

> "Paychex Flex is a great way for staff to be able to see their hours within a certain pay period and for us as manager to communicate effectively..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7155360)

Nicholas D.

Project Manager

> "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

VR

Verified Reviewer

Owner

> "What I liked most about Paychex Flex was its user-friendly interface and the convenience of managing payroll, benefits, and employee information..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774)

VR

Verified Reviewer

Packaging Designer

> "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452)

VR

Verified Reviewer

Director

> "What stands out most about Paychex Flex is how it brings multiple HR, payroll, and benefits functions into one intuitive platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

HH

Heather H.

Marketing and Communications Executive

> "The overall user interface lacks modernity and can feel confusing when navigating detailed payroll reports."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7185804)

VR

Verified Reviewer

Owner

> "The platform made payroll and HR tasks more efficient with its easy-to-use interface and centralized tools, though there were occasional navigation..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774)

CS

Charlene S.

Office Manager Bookkeeper

> "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479)

Nicholas D.

Project Manager

> "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

KP

Kevin P.

Sales

> "The initial setup and onboarding process is more involved than expected and often requires hand-holding from a Paychex rep."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

DW

Dalton W.

Salesman

> "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586)

SH

Sheila H.

Firm Administrator

> "Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

Deborah T.

Controller

> "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403)

Sushant G.

CFO

> "The interface also feels outdated at times, which makes the overall experience more frustrating than it needs to be."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

VR

Verified Reviewer

Director

> "Running payroll is generally straightforward, and the automation features—especially for tax calculations and compliance—add a lot of value and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

TW

Tracy W.

Chief Financial officer

> "In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7127141)

VR

Verified Reviewer

Director

> "That said, there is a bit of a learning curve when it comes to navigating some of the more advanced features, particularly reporting and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Human Resource Manager

> "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

MA

Mihaela A.

Sales Manager

> "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796)

SH

Sheila H.

Firm Administrator

> "Keep sending us new products to sign up for, but their current products do not work."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

KP

Kevin P.

Sales

> "Reporting is robust, with a wide library of pre-built reports plus the ability to customize."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

William B.

Manager

> "Set up process was a bit complicated, as well as the process of leaving the service."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672)

Mai M.

Managing Director

> "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

MA

Mattias A.

Field Strategist

> "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267)

VR

Verified Reviewer

CFO

> "Time and interface is much easier to use, if you use time and attendance in same software, payroll can be done in few minutes, reports are great,"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7184956)

Sushant G.

CFO

> "The biggest issue for me is the UX and overall design of the platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

AB

Aaron B.

Human Resources Manager

> "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227)

AB

Aaron B.

Human Resources Manager

> "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227)

KP

Kevin P.

Sales

> "For a growing business that values having a full-service provider with deep payroll and compliance expertise, it's a solid choice."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

CW

Colby W.

Manager

> "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053)

KF

Kimberly F.

Financial Program Assistant

> "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016)

VR

Verified Reviewer

Operational Manager

> "During use, the system seems a little message heavy, disrupting focus on necessary work flow."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418)

Zameeya J.

Doctor

> "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336)

KY

Kristal Y.

Assistant Manager and Bookkeeper

> "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421)

KP

Kevin P.

Sales

> "Having a dedicated payroll specialist assigned to the account is a nice touch you don't get with every provider."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

DO

Diana O.

Accounting

> "sometimes hard to download or reinstate the login information. When email sent credentials not received"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606)

KG

Kylee G.

Director of Youth and Intern Ministries

> "It has several self-service tools for employees, automatic payroll tax compliance, and several other features."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112)

JB

Jillian B.

Vice President of Human Resources

> "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336)

MM

Meghana M.

Adminstrator

> "The system is easy to refer back to and has made it simple to track and manage employee time off and PTO."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7149306)

MM

Myron M.

Fitness Coordinator

> "This can cause my clock in and meal times to be incorrect."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

EH

Elizabeth H.

Receptionist

> "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481)

DJ

Derek J.

Owner

> "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

MM

Myron M.

Fitness Coordinator

> "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

MM

Meghana M.

Adminstrator

> "Everytime I have issue , I have to call and explain the representative from begining"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7149306)

PL

Peter L.

Director of Human Resources

> "Some automations would be more helpful but overall I am satisfied and enjoy working with the customer success and support departments"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137121)

DJ

Derek J.

Owner

> "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

Cynthia R.

Clinician

> "Paychex is easy to use and has made it more effective to keep track of my benefits and payroll."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7138646)

CC

Constance C.

President

> "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

FA

Felicia A.

HR Generalist

> "I like the ability to streamline time and attendance with onboarding and employee information."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663)

Sadie B.

Operations Manager

> "I have a great customer support agent now but the last few I have had were less than helpful and hard to reach"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7144418)

FG

Francesco G.

Full time instuctor

> "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926)

ES

Erik S.

CEO

> "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070)

Alexander G.

Kennel Technician

> "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113)

CS

Cameron S.

President

> "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881)

VR

Verified Reviewer

Payroll clerk

> "It also offers good self-service options for employees."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7125724)

KY

Kristal Y.

Assistant Manager and Bookkeeper

> "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421)

VR

Verified Reviewer

Test Technician

> "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833)

Nathalie S.

Account Manager

> "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786)

William B.

Manager

> "Paychex Flex.is a great option for a small to medium sized company."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672)

CC

Constance C.

President

> "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

MJW

Mary Jane W.

Office Assistant

> "One of the standout features is the ability to view and manage payroll on the go."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717)

CR

Ciara R.

HR

> "I don’t like the issues when submitting payroll and the lack of communication when there are errors."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6675781)

TS

Tiffany S.

Director

> "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622)

CS

Christian S.

Insurance Agent

> "Signing documents on the phone is not compatible on my Samsung Galaxy."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6543947)

VR

Verified Reviewer

Finance and Accounting

> "Everything paycheck-related, I can find and edit extremely easily if need be."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105)

AB

Ann B.

Manager

> "It costs more for training and benefit administration, and for time tracking."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6624479)

DJ

Derek J.

Owner

> "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

DS

Dylan S.

Secretary-Treasurer

> "It can be a bit clunky to process paychecks for people who are paid in different ways."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6672241)

JO

Jim O.

Account Executive

> "It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6581186)

AK

Amanda K.

Human Resources Director

> "The user interface is not customizable."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7027038)

JH

Jamie H.

Owner

> "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671)

CC

Cheryl C.

Payroll Coordinator

> "The only drawback was that the employees had occasional glitches with logging in."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6537746)

MM

Matthew M.

Consultant

> "The layout is nice and nothing is complicated."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7085682)

Sushant G.

CFO

> "The biggest issue for me is the UX and overall design of the platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

VR

Verified Reviewer

Director of Admin and HR

> "the layout is all clean cut, including the user interface"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6872596)

AK

Amanda K.

Human Resources Director

> "The user interface is not customizable."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7027038)

SM

Sydney M.

Personnel Coordinator

> "Easy to use, clear presentation of information and updated interface."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6541179)

BB

BUD B.

Owner

> "On the desk top version, it's very cumbersome to get around and do things."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6682796)

FS

Faith S.

Customer Service Specialists

> "It provides a great overview of my work and helps in creating a wonderful work environment."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___5093691)

Handel H.

Videographer

> "Also, the user interface was over simplified to the point where it lacked some critical data."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___4357157)

AB

Ashlee B.

Operations Manager

> "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

SO

Sonia O.

safety

> "It makes it difficult when I am in a hurry."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6871459)

CJ

Caleb J.

Internal Audit Associate

> "I think it integrates well for many companies, and is super simple to use compared to other systems"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6550010)

VR

Verified Reviewer

HR Assistant

> "Decent if this is what you can afford, but not the easiest to use."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6677671)

LK

Lisa K.

Office Manager

> "For the most part well integrated and easy to use. "

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6083454)

TS

Tiffany S.

Director

> "It's not easy to use when adding a new hire."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622)

JN

James N.

Company Director

> "Additionally, the integration with our accounting software has been seamless."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___4590798)

JC

John C.

owner

> "if locked out it is not the easiest to get back into"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6083270)

SL

Sam L.

Office Manager

> "It's also extremely user-friendly which is very important to myself and my team."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7139028)

Sadie B.

Operations Manager

> "I have a great customer support agent now but the last few I have had were less than helpful and hard to reach"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7144418)

KD

Kevin D.

Regulatory Coordinator

> "Paychex was very simple and easy to use."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7042321)

VR

Verified Reviewer

Human Resource Manager

> "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. "

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

MC

Matt C.

GM

> "This product is simple and easy to understand."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009960)

AB

Ashlee B.

Operations Manager

> "The hidden fees, the lack of customer support."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

BO

Bryanna O.

Office Manager

> "What I like most about Paychex Flex is how easy it is to use!"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7026190)

CC

Constance C.

President

> "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

[View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

## User interface

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

4.26 (731)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

4.16 (1,820)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

UKG Pro

20/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/480/UKG-Pro/#features)

Paychex

Top features

28/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features)

### Recognition

No recognitions have been awarded to UKG Pro

Paychex is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

UKG Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paychex

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

UKG Pro

-   By UKG
-   Located in United States
-   Founded in 1977

Not provided by Vendor

## Popular Comparisons

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.2

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.1

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.2

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.1

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/480-130949/UKG-Pro-vs-Paycom)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.1

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-119841/Patriot-Software-vs-Paychex-Flex)