---
title: "Compare UKG Pro vs Paycom 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Paycom and UKG Pro based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/480-130949/UKG-Pro-vs-Paycom"
page_type: "comparison"
language: "en"
---

# Paycom vs UKG Pro Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomUKG Pro2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [1,399 reviews](#user-reviews)

Positive

1,211

Neutral

122

Negative

66

[## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [731 reviews](#user-reviews)

Positive

615

Neutral

79

Negative

37

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Not enough reviews

Feature ratings

Direct Deposit

4.8

Employee Database

4.4

Data Import/Export

4.0

Mobile Access

4.6

Multi-Country

5.0

68%Fit

Missing features

Feature ratings

Direct Deposit

4.8

Employee Database

4.0

Data Import/Export

NA

Mobile Access

4.5

Multi-Country

3.0

User satisfaction

User satisfaction

4.4

User reviews[1,399](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

User satisfaction

4.3

User reviews[731](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes.

Best for

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

## User reviews

Pros & cons

HM

Hailey M.

Hr Generalist

> "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095)

CD

Catrina D.

HRM

> "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

KA

Kimberly A.

HR Manager

> "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

Kimberly L.

Human Resources Generalist

> "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608)

MZ

Miranda Z.

Payroll

> "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

JH

Jessica H.

Business Operations Manager

> "Paycom's ability to automatically generate accurate journal entries has dramatically reduced manual work and virtually eliminated reporting errors that were common with our..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

Brandie J.

Finance Operations Manager

> "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

CH

Celia H.

Director of Workforce Training, Planning, and Development

> "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683)

GW

Grace W.

HR Administrator

> "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

TE

TAWNYA E.

Senior HR Generalist

> "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

GW

Grace W.

HR Administrator

> "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

JH

Jessica H.

Business Operations Manager

> "The implementation and ongoing support have also been outstanding. Whenever we've had questions, the Paycom team has been responsive, knowledgeable, and genuinely invested in..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696)

SOS

Sandra Ochoa S.

Generalist

> "However, the system can sometimes be complicated, and certain setup issues, system limitations, and the need for manual follow-up can create additional work."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364)

WR

Will R.

HR

> "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388)

David C.

CEO

> "The only issue I run into is when you upload a tax letter there does not seem to be any notification or communication back once the issue is resolved."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181804)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

VR

Verified Reviewer

Executive

> "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823)

CW

Carla W.

Human Resources Director

> "Our client rep comes onsite to do best practice meetings that are very valuable to us, we schedule our office closed for these to be able to fully learn how to do things better or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

KE

Kimberly E.

Sr HR Manager

> "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376)

VR

Verified Reviewer

Director of HR

> "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

RC

Ruth C.

HRIS Manager

> "We are a 24/7 operation and there is just too many things that we have to review and watch because the system can't handle it on a timecard level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

CD

Catrina D.

HRM

> "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

KR

Kyle R.

Assistant Controller

> "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

JR

Jordan R.

Controller

> "My only real complaint is that employee profiles are saved under a tab called "Make Employee Changes"."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181952)

AS

Amy S.

Teammate Resources Director

> "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

Angie M.

Talent Acquisition Specialist

> "We've worked together on process improvements, automation opportunities, and new ways to make our hiring process more efficient. As our organization has grown, the platform has..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401)

KH

Kaylyn H.

Assistant HR Manager

> "The performance management module cannot be customized to fit our current needs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

RC

Ruth C.

HRIS Manager

> "The timeclocks are not intuitive enough, which causes problems for hourly employees punching in and out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

AG

Adelle G.

HR Assistant

> "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

RS

Ryan S.

Accounting

> "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140)

TF

Tess F.

Payroll Professional

> "The support that they still provide to HR and Payroll helps our company streamline processes which builds confidence in our employees."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188383)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

Angie M.

Talent Acquisition Specialist

> "The reporting capabilities have also given us valuable insights that help us make better recruiting decisions and continually improve our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401)

CC

Claudette C.

Owner

> "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

Ayushmaan K.

Payroll Specialist

> "Occasionally, the system can be a bit slow, especially during peak payroll periods."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

AT

Anne T.

Payroll Specialist

> "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630)

KR

Kyle R.

Assistant Controller

> "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

MR

Melinda R.

HR Generalist

> "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107)

RC

Ruth C.

HRIS Manager

> "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

AL

Alejandra L.

Onboarding and Admin

> "I like the customization possible for running reports well as the fact that I've seen it improve in my short time using it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181819)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

CJ

Connie J.

Senior Director

> "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615)

AC

Amy C.

HR Generalist Payroll

> "Mainly the position management part can be frustrating since it doesn't seem to pass information through it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181848)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

CW

Carla W.

Human Resources Director

> "Our \[sensitive content hidden\] is contracted through a large healthcare system and he is always telling me that he likes our Paycom system as a manager much better than the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

RK

Robert K.

CEO

> "Their help screens and videos are much better than Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123868)

CB

Cherilyn B.

CFO

> "However, the complete functionality isn’t actualized because of set up."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136771)

TE

TAWNYA E.

Senior HR Generalist

> "Also, the new landing page is AWESOME!"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

KA

Kimberly A.

HR Manager

> "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

JH

Josh H.

Director of Training

> "There is not much that is available (e.g., 401k integration)."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128033)

SOS

Sandra Ochoa S.

Generalist

> "Overall, I find Paycom to be a useful and comprehensive system, but there is room for improvement in ease of use, system integrations, and automation."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364)

RP

Rebekah P.

HR Manager

> "lack of playing well with others aka integrations."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

JM

Josh M.

SR HR Manager

> "The lack of integration is painful."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7024752)

CC

Carolina C.

HR Manager

> "It covers the basic functions I need and is generally reliable for everyday tasks. While it’s not exceptional, it gets the job done and is fairly easy to use once you’re familiar..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7140623)

RC

Ruth C.

HRIS Manager

> "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

OB

Ona B.

Human Resources Manager

> "It not only can "take you there," it can provide tutorials as well."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175120)

AK

Allyson K.

HR Manager

> "The system is complicated."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181797)

MR

Michelle R.

Human Resource Manager

> "They are knowledgeable and friendly and if they do not know something they will figure it out and come up with a solution."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

LP

Loretta P.

Assistant Director of Finance

> "It is hard to find exactly what I need. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127809)

RB

Ruby B.

HR Director

> "Paycom is very user friendly and I love that anyone can help with issues or questions"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181812)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

KK

Karen K.

CHRO

> "I was disappointed in the implementation and then a lot of turnover in customer service, but with \[sensitive content hidden\]"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7180996)

VR

Verified Reviewer

Director of HR

> "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KK

Kassidy K.

Chiropractor

> "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

SM

Sahil M.

Manufacturing Supervisor

> "The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

BD

Brittney D.

HRIS Manager

> "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360)

SS

Swaminathan S.

HR Assistant

> "Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7170885)

Jeremy V.

Field Supervisor of Inspections

> "It sometimes zoom's in really large and it makes using the app difficult at times."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

VR

Verified Reviewer

Quality Manager

> "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566)

DK

Denise K.

Benefits Manager

> "The Content Management gadgets is unnecessarily complex."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

Marquita V.

SALES MANAgER

> "An overall assessment of UKG Pro reveals a powerhouse payroll engine that delivers flawless compliance but sacrifices modern..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7189498)

Jeremy V.

Field Supervisor of Inspections

> "Sometimes the app on a mobile device is not user friendly."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

VR

Verified Reviewer

Associate Director

> "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846)

FC

Francois C.

Directeur General

> "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

TM

Thomas M.

Director of HRIS

> "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

FL

Felix L.

Safety Coordinator

> "The platform offered genuine strengths in ease of setup, organized reporting, and timely payroll processing."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

DK

Denise K.

Benefits Manager

> "the benefits admin piece is clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

HR

Haley R.

registrar

> "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

FL

Felix L.

Safety Coordinator

> "The most significant frustration was with customer support."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

Simon B.

Senior Vice President People and Culture

> "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

Vineet S.

Sales Manager

> "Sometimes the employees complain about that they are not able to login."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

VR

Verified Reviewer

IT Systems Administrator

> "Both have some features that aren't the most intuitive."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

LA

Louise A.

HR Manager

> "Ability to add user defined fields helps HR track unique items."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290)

AL

Ayobami L.

Customer service

> "Downside to the blank spaces is the navigation as many sub windows are embedded in each other."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754)

VC

Vicente C.

Quality Technician

> "It helps organize tasks, and the self-service option for employees are useful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548)

VR

Verified Reviewer

IT Systems Administrator

> "The website is nice, but the app has issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

Jeremy V.

Field Supervisor of Inspections

> "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

BG

Bethany G.

Cardiovascular Technician

> "I can never get it to pull up my paystubs or PTO on the app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242)

JE

Jordan E.

Payroll Specialist

> "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

FC

Frank C.

click list

> "adjusting your clock in and out times can be a little confusing because of the wording."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331)

JE

Jordan E.

Payroll Specialist

> "I really like all the reporting options within UKG for payroll, time, and employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Simon B.

Senior Vice President People and Culture

> "Some of the modules UX/UI need improvement and updating - can be a bit clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

HR

Haley R.

registrar

> "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

MD

Mathew D.

Dev

> "Search might as well not exist never returns anything, 404s randomly throughout the site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821)

SM

Sahil M.

Manufacturing Supervisor

> "The candidate and onboarding processes are well organized, improving the overall hiring experience."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

Abby G.

Director of Talent Acquisition and Org Dev

> "Hard to get answers or direction on issues when you needed support quickly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706)

FL

Felix L.

Safety Coordinator

> "Additionally, the payroll processing was reliable and deadlines were consistently met on time."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

JM

JD M.

Payroll Specialist

> "The only issue would be return time on tickets when i do have issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410)

MK

Max K.

Case Manager

> "My boss can approve my vacation requests remotely, and I can access all my important employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252)

CM

Courtenay M.

Manager, Payroll

> "I do not like that Wage attachments for Canada and ROE's are not sent automatically"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

SC

Sherri C.

sales associate

> "Receiving my schedule and reviewing my time card all in one location is very convenient."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374)

CP

Carrie P.

Counselor

> "Sometimes it seems to glitch and not detect when I am on site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016)

VR

Verified Reviewer

Loan Servicing Specialist

> "What I like most is how it saves time by automating tasks like payroll and time tracking."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143)

DW

Dave W.

Service Desk Manager

> "setting employee schedules can be finicky"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634)

MM

Marty M.

Senior Leadership

> "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422)

Matt S.

Activation Manager

> "Also I got it confused with an insurance agency a lot"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

VR

Verified Reviewer

Forklift Driver

> "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565)

VR

Verified Reviewer

physician

> "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

BB

Brian B.

IT Project Manager

> "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921)

CM

Cynthia M.

Physical Therapist

> "Confusing to navigate, cannot always figure out how to submit PTO."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

JE

Jordan E.

Payroll Specialist

> "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

JA

Julian A.

Leasing Agent

> "When going to clock in, it sometimes glitches."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711)

AG

Alexandra G.

PandC Associate Director

> "The accessibility is way better than other platform, more user friendly for hte employees."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

HS

Harpreet S.

Operations system analyst

> "The initial setup for non technical team members become difficult sometimes"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406)

MM

Monica M.

Human Resources

> "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191)

AP

Amy P.

HR Manager

> "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

JL

Jessica L.

Director of HR

> "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

KB

Katherine B.

Teacher Aide

> "There are times when the system will not allow me to clock out or approve my hours for the pay period."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105)

RS

Rosemary S.

front desk

> "Requesting time off and viewing pto is a breeze."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7166400)

NL

Nathan L.

Maintenance tech

> "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

LC

Louis C.

Assistant Manager

> "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823)

KE

Kristen E.

VP, HR

> "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104)

LW

Levin W.

Cashier

> "My overall experience was good could check my pay from week to week log in worked once I got it set up"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

JJ

Jessica J.

Senior Director, People and Culture

> "Just wish I had more time in the day to truly customize the platform more."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423)

FS

Felina S.

Payroll Manager

> "Tax and Payment services are not responsive on some of our tax cases. "

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

VR

Verified Reviewer

HR Business Parner

> "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497)

Margarita P.

Exp and FA Actg Mgr

> "Certain links are available but are broken when you go to actually get to the area you need."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

VR

Verified Reviewer

IT Engineer

> "This tool can be used to automate onboarding using an identity management platform using low code solution."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934)

CE

Contessa E.

Finance and Payroll Administrator

> "I've noticed that submitting cases online sometimes takes longer to receive a response."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6133603)

CM

Courtenay M.

Manager, Payroll

> "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

CD

Chiquita D.

Personal banker

> "It’s always crashing and needed to reenter and verify passwords."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900)

SK

Samantha K.

Front Desk Administrator

> "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259)

NL

Nathan L.

Maintenance tech

> "I don't get how you can have an app like this and not have a direct line to a support team."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

LC

Lukas C.

Marketing manager

> "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705)

MS

Michael S.

Inside Sales Coordinator

> "I do not enjoy how difficult it is to log in at peak times such as clocking out, the system gets overwhelmed and the app will..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4526948)

VR

Verified Reviewer

physician

> "There was a tutorial on how to use it and then it was a bit user friendly after getting the hang of it."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

Matt S.

Activation Manager

> "I had this software previously and really enjoyed how interactive it was."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

NL

Nesi L.

Local Manager

> "It doesn't bring our team together and it really is not very user friendly in my experience."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4303594)

LH

Lauren H.

Web Dev intern

> "Very easy to use, interface is user friendly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6299138)

LM

Lydia M.

Senior Graphic Designer

> "It looks nice but is not user friendly with a lot of issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___3865398)

VR

Verified Reviewer

Maintenance Supervisor

> "Great interface, easily integrated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4357833)

MK

Mark K.

Placement Lead Manager

> "The interface is a little sparce and, though I know it can be modified, confusing to the first time user."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___3634676)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

DW

David W.

Program Manager

> "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447)

NB

Nicole B.

Sr Global Payroll Manager

> "If you are a tax filing customer, UKG must set up taxes and they do not always do it correctly, the tax filing team is..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___2679184)

Ashish A.

Dispatcher

> "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

MK

MELISSA K.

REGISTRAR

> "EASY TO USE .LOVE"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7164074)

CG

Crishna G.

Nurse

> "IT IS FAR FROM EASY."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4376069)

AM

Angelika M.

Company Owner

> "I love how easy it is to use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6823228)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

FR

Franklyn R.

Manager

> "It was easy to use,numerous tools to help with labor"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6809278)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

EH

Emily H.

Assembler

> "It’s that simple really."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6831843)

FL

Felix L.

Safety Coordinator

> "The most significant frustration was with customer support."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

[View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/)

## User interface

4.40 (1,399)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

4.26 (731)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paycom

Top features

38/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

UKG Pro

20/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/480/UKG-Pro/#features)

### Recognition

Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to UKG Pro

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UKG Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

UKG Pro

-   By UKG
-   Located in United States
-   Founded in 1977

## Popular Comparisons

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.4

Features

4.8

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/130949-205015/Paycom-vs-Deel)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.2

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.4

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/130949-172127/Paycom-vs-Rippling)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.2

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform)