# Compare UKG Pro vs Gusto 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Gusto and UKG Pro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/480-131882/UKG-Pro-vs-Gusto --- # Gusto vs UKG Pro Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GustoUKG Pro2/4 selected [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) [## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [4,202 reviews](#user-reviews) Positive 3,926 Neutral 162 Negative 114 [## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [718 reviews](#user-reviews) Positive 602 Neutral 80 Negative 36 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,367 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.7 Tax Calculation 4.4 72%Fit Missing features Feature ratings Payroll Management 4.4 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.6 Tax Calculation NA User satisfaction User satisfaction 4.6 User reviews[4,202](https://www.capterra.com/p/131882/Gusto/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.4 User satisfaction 4.3 User reviews[718](https://www.capterra.com/p/480/UKG-Pro/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.1 Customer support 4.0 Price starts from Price starts from $49Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips. Best for Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. ## User reviews Pros & cons Ryan P. Graphic Designer > "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far as being..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) Hallye N. Operation Management > "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489) JT Jarvis T. Sales Rep > "The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden of..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7136223) Sofia L. Head Administrative Assistant > "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600) RS Radha S. Legal Assistant > "The automated payroll runs, tax filings, and built‑in compliance support helped reduce errors and save time, while the clean interface made it easy to navigate without extensive..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) Ferit T. Scientist > "Also they advertised they offered free tax prep with April, but after I prepared my tax return I saw that this only applied if you had taxes back, not taxes due, which wasn't..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725) RK Raechel K. Training Manager > "I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and easily transition to what..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061) Lenora H. Clinical Supervisor > "There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service number." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) YM Yasmin M. Operations Assistant > "I also appreciated how automated many processes are, like tax calculations and filings, which saves a lot of time and reduces the risk of errors." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692) YP Yolanda P. Founder > "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949) DH David H. Attorney > "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) GM Gustavo M. Manager > "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the pricing..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) VR Verified Reviewer server > "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual support,..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) CJ Chris J. Director of Clinical Operations. > "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or benefit..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429) HS Hailey S. Server > "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926) VR Verified Reviewer HR Director > "There are limitations on reporting fuctions that needs some customization." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840) RS Radha S. Legal Assistant > "I found it to be a reliable and user‑friendly platform that simplified payroll and basic HR tasks, especially for small to mid‑sized organizations." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) Ferit T. Scientist > "This makes it hard as I need to go to those accounts, transfer from them to another and that to Gusto etc." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725) SP Sara P. Director of Operations > "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial for a..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) Carlie R. Owner > "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844) Ryan P. Graphic Designer > "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my payroll..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) CC Colton C. Operations Manager > "I am not a fan of the inability to submit time off requests if hours are not in the bank." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133098) Dan J. COO > "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you scale..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250) SS Sara S. Client Relations Coordinator > "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for some of..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423) NH Nicole H. Director of operations > "Being able to process payroll online and integrate with our scheduling tool is a time saver" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152) HB Hayleigh B. Infant Teacher > "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109) SA Suman A. TAx preparer and Licensed Producer > "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018) Dovid D. Owner > "They lie about forms and tax filing so that they cause loss of money to the company." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297) YM Yasmin M. Operations Assistant > "Everything from running payroll to managing employee information is clearly organized, which makes it easy to navigate even without much prior experience." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692) TJ Tanya J. Founder > "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you have the..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416) Samantha L. Client Services > "It was easy to see my hours for the day and week when logging out for lunch and could accurately verify my hours each day" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7143912) AD Angie D. Executive Director > "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already high-cost..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741) PN Princess N. Legal Associate > "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own information to..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529) Abbey W. owner, founder > "It's a bit difficult to link Gusto to benefits like workers comp and insurance." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) SM Sanaa M. Middle School Staff > "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) JB John B. Treasurer > "It was tricky to get Gusto fully integrated with our preferred timekeeping system. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486) SP Sara P. Director of Operations > "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) TR Todd R. President > "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973) James L. Consultant > "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) VR Verified Reviewer server > "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) RS Radha S. Legal Assistant > "The clean interface and helpful reminders made it easy to stay on top of deadlines, even without deep payroll expertise." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) MB Matt B. CEO > "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891) JG Janna G. Executive Director > "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request, pay..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595) VR Verified Reviewer CEO and Founder > "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) DH David H. Attorney > "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for nonbusiness..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) YB YURI B. HR > "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453) Bryce S. Software Implementation > "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167) GS Garrett S. Federal WildFire Contracts > "Gusto’s actions continuously creates unnecessary financial strain and wasted time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651) Emily C. Business Manager > "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271) MK Matthew K. CEO > "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to do..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516) MG Moran G. Mobile Marketing Lead > "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857) SM Sanaa M. Middle School Staff > "Gusto does not contain direct messaging options for employees to contact their company's HR services team." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) Stenie O. People Care and Coordinator Director > "It provides great help to small business management that do not want to invest a lot of money to do their payroll." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567) JS Jessica S. Program Manager > "Lack of gps tracking function when clocking in and bread crumbs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996) NH Neil H. Franchise Owner > "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of active..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410) KO Kearis O. Director > "For instance, the card we had on file to pay our subscription expired, so the whole system went down." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654) VR Verified Reviewer Administrative Director > "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478) VR Verified Reviewer CEO and Founder > "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) AM Anukriti M. Architectural Designer > "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227) VR Verified Reviewer CEO and Founder > "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a partner that..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) BK Brianna K. Social Media Manager > "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219) VM Vincent M. Operations Manager > "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this department." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455) James L. Consultant > "Gusto has always been a great platform for managing payroll for small and mid-sized businesses." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) VR Verified Reviewer Office Manager > "The customer service can be a little frustrating at times." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036) GM Gustavo M. Manager > "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee finances and..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) MS Morgan S. Customer Success Manager > "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email which is..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) CB Cecelia B. Operations Specialist > "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707) ZB Zakaria B. sales rep > "The limited customization options for reports can be a drawback for businesses with specific needs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809) LP Lynne P. Office Manager > "What I like most about Gusto is how it simplifies payroll and HR tasks." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684) MH Melanie H. HR Specialist > "The reporting is not as robust or user friendly as our accounting software reporting." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6807540) AK Amanda K. Assistant Director > "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973) Lenora H. Clinical Supervisor > "With customer support experience, customer service could use some improvement." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) Abbey W. owner, founder > "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) VR Verified Reviewer server > "Not ideal if you still live in the physical-currency world." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) VR Verified Reviewer Operations Manager > "I have enjoyed my time using Gusto; it alerts me around payday and helps me look through my paystubs and PTO management." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6445284) RK Raechel K. Training Manager > "I cannot always access my personal email while working." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061) AG Adina G. Home Healthcare > "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045) VR Verified Reviewer administrative > "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184) MS Morgan S. Customer Success Manager > "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I need at any point." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) AG Allison G. Owner > "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872) [View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/) FC Francois C. Directeur General > "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265) BD Brittney D. HRIS Manager > "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360) VR Verified Reviewer Quality Manager > "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566) Jeremy V. Field Supervisor of Inspections > "It sometimes zoom's in really large and it makes using the app difficult at times." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) AG Alexandra G. PandC Associate Director > "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) Vineet S. Sales Manager > "Sometimes the employees complain about that they are not able to login." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718) VC Vicente C. Quality Technician > "It helps organize tasks, and the self-service option for employees are useful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548) DK Denise K. Benefits Manager > "The Content Management gadgets is unnecessarily complex." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) TM Thomas M. Director of HRIS > "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423) AL Ayobami L. Customer service > "Downside to the blank spaces is the navigation as many sub windows are embedded in each other." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754) JE Jordan E. Payroll Specialist > "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) BG Bethany G. Cardiovascular Technician > "I can never get it to pull up my paystubs or PTO on the app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242) JE Jordan E. Payroll Specialist > "I really like all the reporting options within UKG for payroll, time, and employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Jeremy V. Field Supervisor of Inspections > "Sometimes the app on a mobile device is not user friendly." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) SC Sherri C. sales associate > "Receiving my schedule and reviewing my time card all in one location is very convenient." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374) VR Verified Reviewer Associate Director > "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846) VR Verified Reviewer Loan Servicing Specialist > "What I like most is how it saves time by automating tasks like payroll and time tracking." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143) Abby G. Director of Talent Acquisition and Org Dev > "Hard to get answers or direction on issues when you needed support quickly" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706) JE Jordan E. Payroll Specialist > "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) CS Carlos S. Director > "Customer support responsiveness can be inconsistent" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963) HR Haley R. registrar > "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) VR Verified Reviewer Payroll Administrator > "Customer service is slow and delayed, takes weeks if or months for an answer." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631) LC Louis C. Assistant Manager > "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823) DK Denise K. Benefits Manager > "the benefits admin piece is clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) Simon B. Senior Vice President People and Culture > "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) VR Verified Reviewer IT Administrator > "Both have some features that aren't the most intuitive." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) LW Levin W. Cashier > "My overall experience was good could check my pay from week to week log in worked once I got it set up" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) Matt S. Activation Manager > "Also I got it confused with an insurance agency a lot" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623) VR Verified Reviewer IT Engineer > "This tool can be used to automate onboarding using an identity management platform using low code solution." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934) AP Amy P. HR Manager > "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) DW David W. Program Manager > "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447) VR Verified Reviewer physician > "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494) JL Jessica L. Director of HR > "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) VR Verified Reviewer IT Administrator > "The website is nice, but the app has issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) FM Fatima M. Sr Manager, HR Operations and Technology > "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) FC Frank C. click list > "adjusting your clock in and out times can be a little confusing because of the wording." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331) LC Lukas C. Marketing manager > "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705) Simon B. Senior Vice President People and Culture > "Some of the modules UX/UI need improvement and updating - can be a bit clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) LA Louise A. HR Manager > "Ability to add user defined fields helps HR track unique items." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290) MD Mathew D. Dev > "Search might as well not exist never returns anything, 404s randomly throughout the site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821) Jeremy V. Field Supervisor of Inspections > "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) Margarita P. Exp and FA Actg Mgr > "Certain links are available but are broken when you go to actually get to the area you need." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) HR Haley R. registrar > "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) JM JD M. Payroll Specialist > "The only issue would be return time on tickets when i do have issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410) MK Max K. Case Manager > "My boss can approve my vacation requests remotely, and I can access all my important employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252) CM Courtenay M. Manager, Payroll > "I do not like that Wage attachments for Canada and ROE's are not sent automatically" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) Ashish A. Dispatcher > "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) CP Carrie P. Counselor > "Sometimes it seems to glitch and not detect when I am on site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016) LW Levin W. Cashier > "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) CD Chiquita D. Personal banker > "It’s always crashing and needed to reenter and verify passwords." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900) MM Marty M. Senior Leadership > "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422) DW Dave W. Service Desk Manager > "setting employee schedules can be finicky" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634) VR Verified Reviewer Forklift Driver > "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565) CM Cynthia M. Physical Therapist > "Confusing to navigate, cannot always figure out how to submit PTO." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) BB Brian B. IT Project Manager > "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921) JA Julian A. Leasing Agent > "When going to clock in, it sometimes glitches." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711) Ashish A. Dispatcher > "It’s highly regarded for enhancing operational efficiency and employee experience, making it a valuable asset for businesses..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) PS Patrick S. Controller > "At times our employees have issues with the mobile app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) AG Alexandra G. PandC Associate Director > "The accessibility is way better than other platform, more user friendly for hte employees." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) HS Harpreet S. Operations system analyst > "The initial setup for non technical team members become difficult sometimes" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406) MM Monica M. Human Resources > "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191) Margarita P. Exp and FA Actg Mgr > "Sometimes documents or modules can be difficult to find." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) JL Jessica L. Director of HR > "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) AP Amy P. HR Manager > "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) PS Patrick S. Controller > "UKG Pro is a well-integrated system that captures virtually all people-management tools in one place." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) KB Katherine B. Teacher Aide > "There are times when the system will not allow me to clock out or approve my hours for the pay period." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105) Margarita P. Exp and FA Actg Mgr > "I really liked the features built in for performance tracking and candidate review during a job search fill." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) SK Samantha K. TA manager > "Doesn’t integrate well with other software" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973) JJ Jessica J. Senior Director, People and Culture > "Just wish I had more time in the day to truly customize the platform more." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423) VR Verified Reviewer VP of HR Operations > "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291) FM Fatima M. Sr Manager, HR Operations and Technology > "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) NL Nathan L. Maintenance tech > "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) VR Verified Reviewer HR Business Parner > "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497) KE Kristen E. VP, HR > "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104) CM Courtenay M. Manager, Payroll > "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) Leah G. Auto Detailer > "Whole site looks like it was designed in the early 2000s." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335) SK Samantha K. Front Desk Administrator > "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259) Ambrecia M. Housekeeper > "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606) EC Efrain C. Systems Engineer > "Provides ease of use with their timekeeping system and also great forums for helpful tips about their system." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7027890) LO Linda O. Accountant III (Payroll) > "Data entry errors can be difficult to correct at times and may requires assistance from UKG." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491) [View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/) ## User interface 4.62 (4,202) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) 4.26 (718) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Gusto Top features 35/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/131882/Gusto/#features) UKG Pro 27/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/480/UKG-Pro/#features) ### Recognition Gusto is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to UKG Pro ### Deployment & support Gusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos UKG Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Gusto - By Gusto - Located in United States - Founded in 2011 UKG Pro - By UKG - Located in United States - Founded in 1977 ## Popular Comparisons [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) $49/month Price $5/month 4.5 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131882-205015/Gusto-vs-Deel) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) $49/month Price $8/month 4.5 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/131882-172127/Gusto-vs-Rippling) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-131882/WebPay-vs-Gusto) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/131882-155895/Gusto-vs-WorkforceNow) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $49/month Price $17/month 4.5 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-131882/Patriot-Software-vs-Gusto) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform)