---
title: "Compare UKG Pro vs Gusto 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Gusto and UKG Pro based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/480-131882/UKG-Pro-vs-Gusto"
page_type: "comparison"
language: "en"
---

# Gusto vs UKG Pro Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GustoUKG Pro2/4 selected

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

[## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [4,225 reviews](#user-reviews)

Positive

3,946

Neutral

164

Negative

115

[## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [731 reviews](#user-reviews)

Positive

615

Neutral

79

Negative

37

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Not enough reviews

Feature ratings

Direct Deposit

4.7

Employee Database

4.6

Data Import/Export

3.0

Mobile Access

4.5

Multi-Country

4.1

68%Fit

Missing features

Feature ratings

Direct Deposit

4.8

Employee Database

4.0

Data Import/Export

NA

Mobile Access

4.5

Multi-Country

3.0

User satisfaction

User satisfaction

4.6

User reviews[4,225](https://www.capterra.com/p/131882/Gusto/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.3

User reviews[731](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips.

Best for

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

## User reviews

Pros & cons

VR

Verified Reviewer

hr service

> "I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

VR

Verified Reviewer

hr service

> "Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

JT

Jarvis T.

Sales Rep

> "The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7136223)

Hallye N.

Operation Management

> "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489)

RS

Radha S.

Legal Assistant

> "The automated payroll runs, tax filings, and built‑in compliance support helped reduce errors and save time, while the clean interface made it easy to..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

MH

Matthew H.

Tutor

> "However, the service isn’t always reliable. When ingredients are missing or unusable, you’re still left needing to visit the supermarket to complete meals..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069)

RK

Raechel K.

Training Manager

> "I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061)

Ferit T.

Scientist

> "Also they advertised they offered free tax prep with April, but after I prepared my tax return I saw that this only applied if you had taxes back, not..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725)

YM

Yasmin M.

Operations Assistant

> "I also appreciated how automated many processes are, like tax calculations and filings, which saves a lot of time and reduces the risk of errors."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692)

Lenora H.

Clinical Supervisor

> "There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

Ryan P.

Graphic Designer

> "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

GM

Gustavo M.

Manager

> "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

VR

Verified Reviewer

hr service

> "The platform made payroll processing, onboarding, benefits administration, and tax filings simple and streamlined."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

MH

Matthew H.

Tutor

> "Customer service does make an effort to put things right, but compensation in the form of future credit means you still end up spending additional money to..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069)

RS

Radha S.

Legal Assistant

> "I found it to be a reliable and user‑friendly platform that simplified payroll and basic HR tasks, especially for small to mid‑sized organizations."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

CJ

Chris J.

Director of Clinical Operations.

> "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429)

RF

Rebekah F.

Personal trainer

> "The customer supper and ability to jump on a call with a live person instead of an AI chat bot is really what drew me!"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7186815)

Ferit T.

Scientist

> "This makes it hard as I need to go to those accounts, transfer from them to another and that to Gusto etc."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725)

YM

Yasmin M.

Operations Assistant

> "Everything from running payroll to managing employee information is clearly organized, which makes it easy to navigate even without much prior experience."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692)

Sofia L.

Head Administrative Assistant

> "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600)

DH

David H.

Attorney

> "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

CC

Colton C.

Operations Manager

> "I am not a fan of the inability to submit time off requests if hours are not in the bank."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133098)

Samantha L.

Client Services

> "It was easy to see my hours for the day and week when logging out for lunch and could accurately verify my hours each day"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7143912)

SS

Sara S.

Client Relations Coordinator

> "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423)

VR

Verified Reviewer

server

> "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

MH

Matthew H.

Tutor

> "Almost every ingredient seems to arrive wrapped separately, which creates a surprising amount of waste each week."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069)

HS

Hailey S.

Server

> "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926)

YP

Yolanda P.

Founder

> "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949)

RS

Radha S.

Legal Assistant

> "The clean interface and helpful reminders made it easy to stay on top of deadlines, even without deep payroll expertise."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

VR

Verified Reviewer

HR Director

> "There are limitations on reporting fuctions that needs some customization."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840)

CB

Charity B.

Manager

> "Employee onboarding, tax filings, and payroll administration were straightforward, which saved us a significant amount of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7162064)

Carlie R.

Owner

> "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844)

JG

Janna G.

Executive Director

> "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595)

HB

Hayleigh B.

Infant Teacher

> "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109)

SP

Sara P.

Director of Operations

> "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

Dovid D.

Owner

> "They lie about forms and tax filing so that they cause loss of money to the company."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297)

JanetStar V.

President

> "I like how easy it was to maneuver through the product, because everything was clearly marked by tabs and I knew where to locate everything for my payroll..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7151291)

MS

Morgan S.

Customer Success Manager

> "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

VR

Verified Reviewer

Prez

> "Payroll runs are quick and accurate, and the self-serve employee onboarding process is seamless."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7175572)

ZB

Zakaria B.

sales rep

> "The limited customization options for reports can be a drawback for businesses with specific needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809)

MG

Moran G.

Mobile Marketing Lead

> "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857)

Lenora H.

Clinical Supervisor

> "With customer support experience, customer service could use some improvement."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

AM

Anukriti M.

Architectural Designer

> "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227)

RK

Raechel K.

Training Manager

> "I cannot always access my personal email while working."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061)

Ryan P.

Graphic Designer

> "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

AD

Angie D.

Executive Director

> "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741)

BK

Brianna K.

Social Media Manager

> "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219)

Abbey W.

owner, founder

> "It's a bit difficult to link Gusto to benefits like workers comp and insurance."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

GM

Gustavo M.

Manager

> "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

VR

Verified Reviewer

administrative

> "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184)

AK

Amanda K.

Assistant Director

> "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973)

AG

Allison G.

Owner

> "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872)

Dan J.

COO

> "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250)

JB

John B.

Treasurer

> "It was tricky to get Gusto fully integrated with our preferred timekeeping system. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486)

NH

Nicole H.

Director of operations

> "Being able to process payroll online and integrate with our scheduling tool is a time saver"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152)

TR

Todd R.

President

> "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973)

AG

Adina G.

Home Healthcare

> "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045)

VR

Verified Reviewer

server

> "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

MS

Morgan S.

Customer Success Manager

> "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

MB

Matt B.

CEO

> "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891)

SR

Skyler R.

Executive Director

> "It simplifies tax filing and takes the guess work out of bookkeeping as it shows everything my contractor made for the year."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6557567)

VR

Verified Reviewer

CEO and Founder

> "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

IL

Ian L.

City Lead

> "The app allows us to deposit our pay to our bank accounts instantly."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7013107)

SD

Suzie D.

Medical asst

> "I didnt find much I didnt like, I found I never had to hunt for tabs, all pretty self explanatory, therefor nothing I didnt like."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7016867)

GM

Gustavo M.

Manager

> "Overall, my experience with the software has allowed me to have frictionless payroll management, which has been key to business growth, although I might be..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

YB

YURI B.

HR

> "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453)

QL

Qin L.

Administrative Assistant

> "It is very helpful in having all of the services we need in one app, from hiring and onboarding to payroll and benefits."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7011616)

Chitrang S.

Software Engineer

> "The product is a bit on the costlier side, which makes it difficult for small startups to adopt to such useful software."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6545628)

SA

Suman A.

TAx preparer and Licensed Producer

> "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018)

FD

Fran D.

Clinical Psychotherapist and Director

> "We ended up leaving due to the cost of it."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119687)

VR

Verified Reviewer

Prez

> "Gusto has completely streamlined how we handle payroll and benefits."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7175572)

SH

Sarge H.

COO

> "I spent 4 days and countless hours on the phone with no resolution. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7178935)

VR

Verified Reviewer

Sr. People Ops

> "Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192)

GS

Garrett S.

Federal WildFire Contracts

> "Gusto’s actions continuously creates unnecessary financial strain and wasted time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651)

SM

Sanaa M.

Middle School Staff

> "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

JZ

Jon Z.

Owner

> "However, Gusto was responsible, per how ALL payroll companies sell their services, for the interest and penalties since Gusto was entirely to blame."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6506451)

SP

Sara P.

Director of Operations

> "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

MK

Matthew K.

CEO

> "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516)

James L.

Consultant

> "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

SM

Sanaa M.

Middle School Staff

> "Gusto does not contain direct messaging options for employees to contact their company's HR services team."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

VR

Verified Reviewer

Manager

> "The interface of Gusto is attractive, simple and user-friendly."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139458)

SD

Suzie D.

Medical asst

> "I didnt find much I didnt like, I found I never had to hunt for tabs, all pretty self explanatory, therefor nothing I didnt like."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7016867)

BZ

Brandy Z.

Safety Consultant

> "I enjoy how user-friendly it is, and everything you need is on the left side of the page in an easy-to-read manner."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7086390)

YB

YURI B.

HR

> "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453)

NB

Nitansha B.

Cashier

> "Seamless platform to give rewards and also make an announcement to motivate others"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6603456)

JL

Jonathan L.

VP, Marketing, Customer Experience

> "A little disorganized in certain areas make it hard to find specifics."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6460766)

JC

Jessica C.

Therapist

> "Gusto is an extremely user-friendly platform."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7130034)

AA

Aiden A.

Stem Instructor

> "not very feature full for the user could be improved"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6324642)

VL

Victor L.

Partner

> "It also offers robust integrations with various applications, enhancing functionality and streamlining business operations"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6581993)

JB

John B.

Treasurer

> "It was tricky to get Gusto fully integrated with our preferred timekeeping system. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486)

VR

Verified Reviewer

Self employed

> "It provided convince and was simple to integrate with different jobs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6878801)

CV

Cleo V.

VP, People and Operations

> "Lack on benefits integration"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6258638)

SS

Somya S.

Vice President

> "It integrates with QuickBooks and our clocking program."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3192579)

PK

Paul K.

Practice Manager

> "Some of the integrations did not work as promised, so some manual entry is still required as it does not offer a time clock option."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3607530)

DP

Dustin P.

CTO

> "Has some good integrations."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3118671)

JW

Jeffrey W.

Owner

> "Integration with Quick-books failed and Gusto blamed that on Quick-books."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3768368)

MH

Matthew H.

Tutor

> "The service is straightforward to use, and meal planning becomes much easier when everything arrives ready to cook."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069)

BP

Beena P.

RN

> "It may not be easy for those who are not very good with technologies"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6710924)

JW

Jennifer W.

Community Engagement and Operations Manager

> "Unlike other platforms that require a week of setup, Gusto was easy to dive into immediately."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7124058)

JB

Juli B.

Chief Accountant

> "Getting a hold of a person at all is not easy."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6123515)

RF

Rebekah F.

Personal trainer

> "The clear steps on setup was surprisingly simple and quick"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7186815)

FR

Felix R.

CEO, CMO and Co-Founder

> "It was not easy at all to setup this tool."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6321529)

LC

Latisha C.

Sales

> "Using gusto was a little hard figuring out but then it wasn’t bad after it was set up."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7085260)

LL

Lianna L.

Manager

> "Occasionally it is difficult to reach a live person for help but we have rarely had to speak to someone."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3731094)

CB

Cecelia B.

Operations Specialist

> "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707)

MH

Matthew H.

Tutor

> "However, the service isn’t always reliable. When ingredients are missing or unusable, you’re still left needing to visit the supermarket to complete meals..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069)

SC

Swetha C.

TPM

> "Customer support has also been responsive whenever assistance was needed."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7162193)

Lenora H.

Clinical Supervisor

> "With customer support experience, customer service could use some improvement."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

KO

Katie O.

OM

> "The customer service department is very helpful and were extremely kind."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135480)

MK

Matthew K.

CEO

> "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516)

Stenie O.

People Care and Coordinator Director

> "Gusto is easy to use, and have customer support that respond rather quickly."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567)

VH

Vontavius H.

Chief Executive Officer

> "Customer service could be better."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7113163)

[View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/)

SM

Sahil M.

Manufacturing Supervisor

> "The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

BD

Brittney D.

HRIS Manager

> "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360)

SS

Swaminathan S.

HR Assistant

> "Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7170885)

Jeremy V.

Field Supervisor of Inspections

> "It sometimes zoom's in really large and it makes using the app difficult at times."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

VR

Verified Reviewer

Quality Manager

> "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566)

DK

Denise K.

Benefits Manager

> "The Content Management gadgets is unnecessarily complex."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

Marquita V.

SALES MANAgER

> "An overall assessment of UKG Pro reveals a powerhouse payroll engine that delivers flawless compliance but sacrifices modern..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7189498)

Jeremy V.

Field Supervisor of Inspections

> "Sometimes the app on a mobile device is not user friendly."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

VR

Verified Reviewer

Associate Director

> "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846)

FC

Francois C.

Directeur General

> "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

TM

Thomas M.

Director of HRIS

> "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

FL

Felix L.

Safety Coordinator

> "The platform offered genuine strengths in ease of setup, organized reporting, and timely payroll processing."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

DK

Denise K.

Benefits Manager

> "the benefits admin piece is clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

HR

Haley R.

registrar

> "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

FL

Felix L.

Safety Coordinator

> "The most significant frustration was with customer support."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

Simon B.

Senior Vice President People and Culture

> "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

Vineet S.

Sales Manager

> "Sometimes the employees complain about that they are not able to login."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

VR

Verified Reviewer

IT Administrator

> "Both have some features that aren't the most intuitive."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

LA

Louise A.

HR Manager

> "Ability to add user defined fields helps HR track unique items."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290)

AL

Ayobami L.

Customer service

> "Downside to the blank spaces is the navigation as many sub windows are embedded in each other."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754)

VC

Vicente C.

Quality Technician

> "It helps organize tasks, and the self-service option for employees are useful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548)

VR

Verified Reviewer

IT Administrator

> "The website is nice, but the app has issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

Jeremy V.

Field Supervisor of Inspections

> "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

BG

Bethany G.

Cardiovascular Technician

> "I can never get it to pull up my paystubs or PTO on the app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242)

JE

Jordan E.

Payroll Specialist

> "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

FC

Frank C.

click list

> "adjusting your clock in and out times can be a little confusing because of the wording."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331)

JE

Jordan E.

Payroll Specialist

> "I really like all the reporting options within UKG for payroll, time, and employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Simon B.

Senior Vice President People and Culture

> "Some of the modules UX/UI need improvement and updating - can be a bit clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

HR

Haley R.

registrar

> "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

MD

Mathew D.

Dev

> "Search might as well not exist never returns anything, 404s randomly throughout the site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821)

SM

Sahil M.

Manufacturing Supervisor

> "The candidate and onboarding processes are well organized, improving the overall hiring experience."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

Abby G.

Director of Talent Acquisition and Org Dev

> "Hard to get answers or direction on issues when you needed support quickly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706)

FL

Felix L.

Safety Coordinator

> "Additionally, the payroll processing was reliable and deadlines were consistently met on time."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

JM

JD M.

Payroll Specialist

> "The only issue would be return time on tickets when i do have issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410)

MK

Max K.

Case Manager

> "My boss can approve my vacation requests remotely, and I can access all my important employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252)

CM

Courtenay M.

Manager, Payroll

> "I do not like that Wage attachments for Canada and ROE's are not sent automatically"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

SC

Sherri C.

sales associate

> "Receiving my schedule and reviewing my time card all in one location is very convenient."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374)

CP

Carrie P.

Counselor

> "Sometimes it seems to glitch and not detect when I am on site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016)

VR

Verified Reviewer

Loan Servicing Specialist

> "What I like most is how it saves time by automating tasks like payroll and time tracking."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143)

DW

Dave W.

Service Desk Manager

> "setting employee schedules can be finicky"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634)

MM

Marty M.

Senior Leadership

> "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422)

Matt S.

Activation Manager

> "Also I got it confused with an insurance agency a lot"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

VR

Verified Reviewer

Forklift Driver

> "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565)

VR

Verified Reviewer

physician

> "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

BB

Brian B.

IT Project Manager

> "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921)

CM

Cynthia M.

Physical Therapist

> "Confusing to navigate, cannot always figure out how to submit PTO."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

JE

Jordan E.

Payroll Specialist

> "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

JA

Julian A.

Leasing Agent

> "When going to clock in, it sometimes glitches."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711)

AG

Alexandra G.

PandC Associate Director

> "The accessibility is way better than other platform, more user friendly for hte employees."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

HS

Harpreet S.

Operations system analyst

> "The initial setup for non technical team members become difficult sometimes"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406)

MM

Monica M.

Human Resources

> "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191)

AP

Amy P.

HR Manager

> "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

JL

Jessica L.

Director of HR

> "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

KB

Katherine B.

Teacher Aide

> "There are times when the system will not allow me to clock out or approve my hours for the pay period."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105)

RS

Rosemary S.

front desk

> "Requesting time off and viewing pto is a breeze."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7166400)

NL

Nathan L.

Maintenance tech

> "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

LC

Louis C.

Assistant Manager

> "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823)

KE

Kristen E.

VP, HR

> "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104)

LW

Levin W.

Cashier

> "My overall experience was good could check my pay from week to week log in worked once I got it set up"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

JJ

Jessica J.

Senior Director, People and Culture

> "Just wish I had more time in the day to truly customize the platform more."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423)

FS

Felina S.

Payroll Manager

> "Tax and Payment services are not responsive on some of our tax cases. "

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

VR

Verified Reviewer

HR Business Parner

> "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497)

Margarita P.

Exp and FA Actg Mgr

> "Certain links are available but are broken when you go to actually get to the area you need."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

VR

Verified Reviewer

IT Engineer

> "This tool can be used to automate onboarding using an identity management platform using low code solution."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934)

CE

Contessa E.

Finance and Payroll Administrator

> "I've noticed that submitting cases online sometimes takes longer to receive a response."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6133603)

CM

Courtenay M.

Manager, Payroll

> "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

CD

Chiquita D.

Personal banker

> "It’s always crashing and needed to reenter and verify passwords."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900)

SK

Samantha K.

Front Desk Administrator

> "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259)

NL

Nathan L.

Maintenance tech

> "I don't get how you can have an app like this and not have a direct line to a support team."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

LC

Lukas C.

Marketing manager

> "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705)

MS

Michael S.

Inside Sales Coordinator

> "I do not enjoy how difficult it is to log in at peak times such as clocking out, the system gets overwhelmed and the app will..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4526948)

VR

Verified Reviewer

physician

> "There was a tutorial on how to use it and then it was a bit user friendly after getting the hang of it."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

Matt S.

Activation Manager

> "I had this software previously and really enjoyed how interactive it was."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

NL

Nesi L.

Local Manager

> "It doesn't bring our team together and it really is not very user friendly in my experience."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4303594)

LH

Lauren H.

Web Dev intern

> "Very easy to use, interface is user friendly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6299138)

LM

Lydia M.

Senior Graphic Designer

> "It looks nice but is not user friendly with a lot of issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___3865398)

VR

Verified Reviewer

Maintenance Supervisor

> "Great interface, easily integrated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4357833)

MK

Mark K.

Placement Lead Manager

> "The interface is a little sparce and, though I know it can be modified, confusing to the first time user."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___3634676)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

DW

David W.

Program Manager

> "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447)

NB

Nicole B.

Sr Global Payroll Manager

> "If you are a tax filing customer, UKG must set up taxes and they do not always do it correctly, the tax filing team is..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___2679184)

Ashish A.

Dispatcher

> "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

MK

MELISSA K.

REGISTRAR

> "EASY TO USE .LOVE"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7164074)

CG

Crishna G.

Nurse

> "IT IS FAR FROM EASY."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4376069)

AM

Angelika M.

Company Owner

> "I love how easy it is to use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6823228)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

FR

Franklyn R.

Manager

> "It was easy to use,numerous tools to help with labor"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6809278)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

EH

Emily H.

Assembler

> "It’s that simple really."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6831843)

FL

Felix L.

Safety Coordinator

> "The most significant frustration was with customer support."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

[View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/)

## User interface

4.61 (4,225)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

4.26 (731)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Gusto

Top features

28/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/131882/Gusto/#features)

UKG Pro

20/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/480/UKG-Pro/#features)

### Recognition

Gusto is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to UKG Pro

### Deployment & support

Gusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UKG Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gusto

-   By Gusto
-   Located in United States
-   Founded in 2011

UKG Pro

-   By UKG
-   Located in United States
-   Founded in 1977

## Popular Comparisons

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

$49/month

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4.5

Features

4.8

4.6

Ease of Use

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[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.2

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

$49/month

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CA$8/month

4.5

Features

4.8

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/131882-172127/Gusto-vs-Rippling)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.2

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

$49/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

$49/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-131882/WebPay-vs-Gusto)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$49/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/131882-155895/Gusto-vs-WorkforceNow)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

$49/month

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-131882/Patriot-Software-vs-Gusto)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/480-130949/UKG-Pro-vs-Paycom)