# Compare UKG Pro vs ADP Workforce Now 2026 | Capterra > Unsure of what to choose? Check Capterra to compare UKG Pro and ADP Workforce Now based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow --- # UKG Pro vs ADP Workforce Now Features and Cost Comparison Last updated July 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: UKG ProADP Workforce Now2/4 selected [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) [## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [727 reviews](#user-reviews) Positive 610 Neutral 80 Negative 37 [## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [7,228 reviews](#user-reviews) Positive 6,368 Neutral 659 Negative 201 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 35,679 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Feature ratings Payroll Management 4.4 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.6 Payroll Reporting 4.5 87%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.8 Tax Compliance 4.6 W-2 Preparation 4.7 Payroll Reporting 4.6 User satisfaction User satisfaction 4.3 User reviews[727](https://www.capterra.com/p/480/UKG-Pro/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.1 Customer support 4.0 User satisfaction 4.4 User reviews[7,228](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. Best for ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more. ## User reviews Pros & cons SM Sahil M. Manufacturing Supervisor > "The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463) BD Brittney D. HRIS Manager > "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360) SS Swaminathan S. HR Assistant > "Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7170885) Jeremy V. Field Supervisor of Inspections > "It sometimes zoom's in really large and it makes using the app difficult at times." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) FC Francois C. Directeur General > "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265) DK Denise K. Benefits Manager > "The Content Management gadgets is unnecessarily complex." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) VR Verified Reviewer Quality Manager > "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566) AL Ayobami L. Customer service > "Downside to the blank spaces is the navigation as many sub windows are embedded in each other." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754) AG Alexandra G. PandC Associate Director > "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) BG Bethany G. Cardiovascular Technician > "I can never get it to pull up my paystubs or PTO on the app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242) VC Vicente C. Quality Technician > "It helps organize tasks, and the self-service option for employees are useful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548) Jeremy V. Field Supervisor of Inspections > "Sometimes the app on a mobile device is not user friendly." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) TM Thomas M. Director of HRIS > "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423) VR Verified Reviewer Associate Director > "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846) JE Jordan E. Payroll Specialist > "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Abby G. Director of Talent Acquisition and Org Dev > "Hard to get answers or direction on issues when you needed support quickly" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706) JE Jordan E. Payroll Specialist > "I really like all the reporting options within UKG for payroll, time, and employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) CS Carlos S. Director > "Customer support responsiveness can be inconsistent" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963) FL Felix L. Safety Coordinator > "The platform offered genuine strengths in ease of setup, organized reporting, and timely payroll processing." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534) VR Verified Reviewer Payroll Administrator > "Customer service is slow and delayed, takes weeks if or months for an answer." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631) VR Verified Reviewer Loan Servicing Specialist > "What I like most is how it saves time by automating tasks like payroll and time tracking." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143) DK Denise K. Benefits Manager > "the benefits admin piece is clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) JE Jordan E. Payroll Specialist > "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) FL Felix L. Safety Coordinator > "The most significant frustration was with customer support." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534) HR Haley R. registrar > "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) Vineet S. Sales Manager > "Sometimes the employees complain about that they are not able to login." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718) LC Louis C. Assistant Manager > "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823) VR Verified Reviewer IT Administrator > "Both have some features that aren't the most intuitive." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) Simon B. Senior Vice President People and Culture > "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) Matt S. Activation Manager > "Also I got it confused with an insurance agency a lot" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623) LW Levin W. Cashier > "My overall experience was good could check my pay from week to week log in worked once I got it set up" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) AP Amy P. HR Manager > "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) VR Verified Reviewer IT Engineer > "This tool can be used to automate onboarding using an identity management platform using low code solution." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934) VR Verified Reviewer physician > "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494) DW David W. Program Manager > "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447) VR Verified Reviewer IT Administrator > "The website is nice, but the app has issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) JL Jessica L. Director of HR > "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) FC Frank C. click list > "adjusting your clock in and out times can be a little confusing because of the wording." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331) FM Fatima M. Sr Manager, HR Operations and Technology > "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) Simon B. Senior Vice President People and Culture > "Some of the modules UX/UI need improvement and updating - can be a bit clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) LC Lukas C. Marketing manager > "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705) MD Mathew D. Dev > "Search might as well not exist never returns anything, 404s randomly throughout the site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821) LA Louise A. HR Manager > "Ability to add user defined fields helps HR track unique items." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290) JM JD M. Payroll Specialist > "The only issue would be return time on tickets when i do have issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410) Jeremy V. Field Supervisor of Inspections > "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) CM Courtenay M. Manager, Payroll > "I do not like that Wage attachments for Canada and ROE's are not sent automatically" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) HR Haley R. registrar > "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) CP Carrie P. Counselor > "Sometimes it seems to glitch and not detect when I am on site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016) SM Sahil M. Manufacturing Supervisor > "The candidate and onboarding processes are well organized, improving the overall hiring experience." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463) CD Chiquita D. Personal banker > "It’s always crashing and needed to reenter and verify passwords." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900) FL Felix L. Safety Coordinator > "Additionally, the payroll processing was reliable and deadlines were consistently met on time." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534) DW Dave W. Service Desk Manager > "setting employee schedules can be finicky" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634) MK Max K. Case Manager > "My boss can approve my vacation requests remotely, and I can access all my important employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252) CM Cynthia M. Physical Therapist > "Confusing to navigate, cannot always figure out how to submit PTO." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) LW Levin W. Cashier > "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) JA Julian A. Leasing Agent > "When going to clock in, it sometimes glitches." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711) SC Sherri C. sales associate > "Receiving my schedule and reviewing my time card all in one location is very convenient." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374) HS Harpreet S. Operations system analyst > "The initial setup for non technical team members become difficult sometimes" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406) MM Marty M. Senior Leadership > "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422) AP Amy P. HR Manager > "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) VR Verified Reviewer Forklift Driver > "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565) KB Katherine B. Teacher Aide > "There are times when the system will not allow me to clock out or approve my hours for the pay period." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105) BB Brian B. IT Project Manager > "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921) VR Verified Reviewer VP of HR Operations > "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291) AG Alexandra G. PandC Associate Director > "The accessibility is way better than other platform, more user friendly for hte employees." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) NL Nathan L. Maintenance tech > "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) MM Monica M. Human Resources > "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191) KE Kristen E. VP, HR > "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104) JL Jessica L. Director of HR > "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) Leah G. Auto Detailer > "Whole site looks like it was designed in the early 2000s." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335) RS Rosemary S. front desk > "Requesting time off and viewing pto is a breeze." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7166400) Ambrecia M. Housekeeper > "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606) JJ Jessica J. Senior Director, People and Culture > "Just wish I had more time in the day to truly customize the platform more." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423) LO Linda O. Accountant III (Payroll) > "Data entry errors can be difficult to correct at times and may requires assistance from UKG." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491) FM Fatima M. Sr Manager, HR Operations and Technology > "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) KF Kevin F. CHRO > "The product is very frustrating and overly complicated." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538) VR Verified Reviewer HR Business Parner > "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497) FS Felina S. Payroll Manager > "Tax and Payment services are not responsive on some of our tax cases. " [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505) CM Courtenay M. Manager, Payroll > "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) AP Amy P. HR Manager > "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) [View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/) ER Ernesto R. Quality Assurance > "It is a reliable platform that helps simplify payroll, HR tasks, and employee management. While there is a learning curve due to the many features available, the system is effective,..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414) GS Gift S. Human Resources Clerk > "However, the system administrator experience can be deeply frustrating; the legacy interface is notoriously rigid, generating custom reports is an overly complex chore, and finding..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016) HD Haley D. Accounting Admin > "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations in one..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573) DY Diana Y. Former HR Specialist. No longer with Summit. > "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a call-back. And..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697) HM Hailey M. Hr Generalist > "I found it to be a reliable and comprehensive platform for managing payroll, HR tasks, benefits, and employee information all in one place. While there was a bit of a learning curve..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7151374) DH Denise H. Paralegal > "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with my type of..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622) AS Amy S. Intake Coordinator > "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and employee data..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351) Hallye N. Operations Manager > "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383) Heather C. Flight Ops Coordinator > "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475) DE Dave E. Maintenance Tech > "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of tickets and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292) VR Verified Reviewer Customer Service Expert > "It delivers highly accurate time tracking for payroll and robust reporting tools that provide clear, instant insights." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179453) RG Ruby G. Patient Advocate > "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564) BM Bernice M. HR > "It helps streamline HR and payroll processes, reduces administrative workload, and provides employees with easy access to important information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7163803) MW Melinda W. Owner > "Tasks like reporting or navigating between features can take extra time to learn, and customer support can sometimes be slow or inconsistent, which adds to the frustration." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) RA Rochel A. Delivery Station Associate > "As a person who has applied companies who uses ADP Workforce Now it gives a security and makes my application easier to where you have the same software runs only for your payroll..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7167256) Yatra P. Omni Associate > "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834) Sera A. Realtor > "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116) GS Gift S. Human Resources Clerk > "both the desktop and mobile interfaces can feel sluggish, dated, and unintuitive compared to modern standalone software." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016) Osvaldo C. Sales Manager > "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform can feel..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151) NdM N'dea M. Human Resources Technician > "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual entry after..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341) SQ Samantha Q. HR Manager > "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and employee..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) RR Rebecca R. Production Office Manager > "Now is that some features can feel a bit complex or not as intuitive as they could be, especially when navigating more detailed reports or advanced settings." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7139290) SB Sydney B. AGM > "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times, etc)" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905) LI Lucas I. Affiliate Manager > "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368) VR Verified Reviewer HR Assisttant > "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085) VR Verified Reviewer Customer Service > "ADP Workforce Now is kind of annoying to navigate some things. When I'm writing reviews, I want to reference previous reviews and there is not an easy way to do that." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878) Katie T. Team Gymnastics Coach > "Overall, we have liked the front end that most employees use, and the backend to do payroll. Whenever I need to check paystubs and whatnot, my login works seamlessly." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) Sandrine L. Team Leader > "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659) VR Verified Reviewer Accountant > "All the information is on one page You can get a whole picture of all data, payroll information / benefits all in one glance" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388) VR Verified Reviewer FA > "Customization options are kind of insufficient for specific business needs from an admin perspective." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764) Dana P. Staffing Coordinator > "It was amazing to track hours, view PTO banks, as well as clock in and our directly on the app." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7138446) Victoria H. HR Director > "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975) ML Martin L. sdr > "The mobile app is surprisingly reliable for checking my remaining PTO or clocking in/out without needing a desktop" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168) JG Jesus G. Case Worker > "It can be slow at times, I had some issues with it not loading right away, and missing a clock in due to that." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7143180) VR Verified Reviewer Commercial Advisor > "Reliable and simple way to manage and view payroll for both companies and employees, accessible via web login" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128719) VR Verified Reviewer CHIEF ACCOUNTING OFFICER > "Set up was a lot of work, time consuming onboarding and configuration across modules, platforms and features" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153595) STE Sai Teja E. Construction Project Manager > "I also like that reports can be generated when needed, which makes it easier to review payroll and employee records." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153232) RI Ricardo I. Customer Service Representative > "What I least like about ADP Workforce Now is how tedious it can be to log in, specially if more than one workplace uses ADP." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152827) NK Navpreet K. Team Leader > "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557) SB Sydney B. AGM > "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905) BP BRITTANI P. Phlebotomist, CMA > "I have been using ADP with a handful of companies now and while some of the companies use it differently and add-ons the ease of knowing what you are getting and how to navigate the..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7149178) JT Jarvis T. Operations Manager > "It can be buried in menus and require too many clicks to perform simple tasks." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307) TP Toma P. Supervisor > "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257) MW Melinda W. Owner > "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) JT Jen T. Marketing > "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very complicated..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909) ML Martin L. sdr > "Navigating through the different modules can sometimes be confusing because there are so many layers of menus" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168) JM Jade M. Owner > "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725) Cynthia R. Clinician > "The only time I had an issue with ADP when when I was trying to learn how to navigate my different jobs using ADP." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142310) AL Andrea L. Recruiting Specialist > "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single system. While it..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635) Collette K. Practice Manager > "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243) AM Ami M. General Manager > "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee Benefits,..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480) SQ Samantha Q. HR Manager > "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) ER Ernesto R. Quality Assurance > "liked how ADP Workforce Now brings payroll, HR, benefits, and employee information into one easy-to-use platform." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414) Shawn M. VP HR > "Additionally, system updates or changes aren’t always clearly communicated, which can create confusion." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805) RM ROSHANBI M. Software Engy > "I have been using it as an employee who fills out attendance on a daily basis, completes mandate training modules, applies for leaves, tracking leaves, checking holiday calendar and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#SoftwareAdvice___6445711) TW Tabatha W. Nurse Supervisor > "The biggest downside was that the interface could sometimes feel outdated and not always intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698) AB Arina B. Assistant controller > "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187) VR Verified Reviewer Finance Associate > "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been using but..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081) Jordan M. HR Generalist > "I also really like the customization of the home page and the ability to push news and notifications to the app." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316) JH Jetta H. Intake Specialist > "Some processes require multiple steps, which can slow things down." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613) Shawn M. VP HR > "I also appreciate the self-service features for employees, which empower them to manage their own information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805) JH Jetta H. Intake Specialist > "Some processes require multiple steps, which can slow things down." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613) AG Anthony G. Wholesale parts sales mgr > "Use it every day in many aspects of my role at work and for other employees to show it’s value to the team" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7175331) PP Private P. Digital Marketing > "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205) MO Maxwell O. Program Manager > "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174) MF Mike F. Manager > "What I like least about ADP workforce is that it has some features that are quite inconvenient for me." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124041) JT Jarvis T. Operations Manager > "The login process was consistent and provided seamless access to my financial documents." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307) DS DEBORAH S. Controller > "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805) EF Ethan F. Logistics Coordinator > "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031) Katie T. Team Gymnastics Coach > "Sometimes, the app struggles to stay connected to the wifi." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) JM Jennifer M. Direct of Finance > "I love being about to login and create my own COI for a client immediately without waiting for an insurance provider." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7110448) RB Robreana B. Beauty > "The only issue I have is when someone loses their number and it needs to be updated, but you’re unable to login with out it." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6882548) AL Anthony L. Regulatory Coordinator > "The organization of the web site makes it easy to navigate, easy to put in my hours, request time off, and find my pay stubs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087489) Karishma T. Software Development Engineer II > "Well, in my 2 years of experience there is nothing as such that I don't like about ADP but I guess the page load metrics works little slow perhaps as whenever I open the ADP for..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6466654) TB Tamiko B. Assistant Manager > "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856) VR Verified Reviewer Accountant > "Every time we try to run payroll we run into system errors." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388) KR Kari R. HR and Administration Manager > "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963) AT Aniruddha T. Program Manager > "Initially, the mobile app back in 2021 had huge glitches which were forcing me to log out and log back in multiple times to get to the main dashboard." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478662) AB Arina B. Assistant controller > "The platform is scalable, which means it can grow with your business, accommodating increasing numbers of employees and more complex HR needs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187) Katie T. Team Gymnastics Coach > "I don't know whether the fault is our wifi connectivity or the app itself." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) [View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/) ## User interface [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) 4.26 (727) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) 4.43 (7,228) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important UKG Pro 27/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/480/UKG-Pro/#features) ADP Workforce Now Top features 30/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/155895/WorkforceNow/#features) ### Recognition No recognitions have been awarded to UKG Pro ADP Workforce Now is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support UKG Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP Workforce Now Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details UKG Pro - By UKG - Located in United States - Founded in 1977 ADP Workforce Now - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155895-205015/WorkforceNow-vs-Deel) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.3 Features 4.7 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-155895/Patriot-Software-vs-WorkforceNow) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.2 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/480-116050/UKG-Pro-vs-Patriot-Software) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-155895/Paycor-Perform-vs-WorkforceNow)