# Compare UKG Pro vs Ease 2026 | Capterra > Unsure of what to choose? Check Capterra to compare UKG Pro and Ease based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/480-156433/UKG-Pro-vs-EaseCentral --- # UKG Pro vs Ease Features and Cost Comparison Last updated July 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: UKG ProEase2/4 selected [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) [## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [727 reviews](#user-reviews) Positive 610 Neutral 80 Negative 37 [## Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [173 reviews](#user-reviews) Positive 155 Neutral 12 Negative 6 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,266 reviews from benefits administration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Missing features Feature ratings Payroll Management 4.4 Online Benefits Enrollment 4.2 Health Insurance Administration NA Employee Database 4.0 Employee Benefits Administration NA 76%Fit High performer Feature ratings Payroll Management 3.2 Online Benefits Enrollment 4.3 Health Insurance Administration 4.1 Employee Database 4.7 Employee Benefits Administration 4.2 User satisfaction User satisfaction 4.3 User reviews[727](https://www.capterra.com/p/480/UKG-Pro/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.1 Customer support 4.0 User satisfaction 4.5 User reviews[173](https://www.capterra.com/p/156433/EaseCentral/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.4 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. Best for Ease is built for small and medium-sized group health insurance brokers and their clients to simplify benefits administration and HR processes. ## User reviews Pros & cons SM Sahil M. Manufacturing Supervisor > "The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463) BD Brittney D. HRIS Manager > "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360) SS Swaminathan S. HR Assistant > "Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7170885) Jeremy V. Field Supervisor of Inspections > "It sometimes zoom's in really large and it makes using the app difficult at times." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) FC Francois C. Directeur General > "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265) DK Denise K. Benefits Manager > "The Content Management gadgets is unnecessarily complex." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) VR Verified Reviewer Quality Manager > "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566) AL Ayobami L. Customer service > "Downside to the blank spaces is the navigation as many sub windows are embedded in each other." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754) AG Alexandra G. PandC Associate Director > "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) BG Bethany G. Cardiovascular Technician > "I can never get it to pull up my paystubs or PTO on the app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242) VC Vicente C. Quality Technician > "It helps organize tasks, and the self-service option for employees are useful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548) Jeremy V. Field Supervisor of Inspections > "Sometimes the app on a mobile device is not user friendly." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) TM Thomas M. Director of HRIS > "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423) VR Verified Reviewer Associate Director > "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846) JE Jordan E. Payroll Specialist > "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Abby G. Director of Talent Acquisition and Org Dev > "Hard to get answers or direction on issues when you needed support quickly" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706) JE Jordan E. Payroll Specialist > "I really like all the reporting options within UKG for payroll, time, and employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) CS Carlos S. Director > "Customer support responsiveness can be inconsistent" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963) FL Felix L. Safety Coordinator > "The platform offered genuine strengths in ease of setup, organized reporting, and timely payroll processing." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534) VR Verified Reviewer Payroll Administrator > "Customer service is slow and delayed, takes weeks if or months for an answer." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631) VR Verified Reviewer Loan Servicing Specialist > "What I like most is how it saves time by automating tasks like payroll and time tracking." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143) DK Denise K. Benefits Manager > "the benefits admin piece is clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) JE Jordan E. Payroll Specialist > "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) FL Felix L. Safety Coordinator > "The most significant frustration was with customer support." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534) HR Haley R. registrar > "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) Vineet S. Sales Manager > "Sometimes the employees complain about that they are not able to login." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718) LC Louis C. Assistant Manager > "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823) VR Verified Reviewer IT Administrator > "Both have some features that aren't the most intuitive." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) Simon B. Senior Vice President People and Culture > "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) Matt S. Activation Manager > "Also I got it confused with an insurance agency a lot" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623) LW Levin W. Cashier > "My overall experience was good could check my pay from week to week log in worked once I got it set up" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) AP Amy P. HR Manager > "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) VR Verified Reviewer IT Engineer > "This tool can be used to automate onboarding using an identity management platform using low code solution." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934) VR Verified Reviewer physician > "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494) DW David W. Program Manager > "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447) VR Verified Reviewer IT Administrator > "The website is nice, but the app has issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) JL Jessica L. Director of HR > "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) FC Frank C. click list > "adjusting your clock in and out times can be a little confusing because of the wording." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331) FM Fatima M. Sr Manager, HR Operations and Technology > "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) Simon B. Senior Vice President People and Culture > "Some of the modules UX/UI need improvement and updating - can be a bit clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) LC Lukas C. Marketing manager > "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705) MD Mathew D. Dev > "Search might as well not exist never returns anything, 404s randomly throughout the site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821) LA Louise A. HR Manager > "Ability to add user defined fields helps HR track unique items." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290) JM JD M. Payroll Specialist > "The only issue would be return time on tickets when i do have issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410) Jeremy V. Field Supervisor of Inspections > "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) CM Courtenay M. Manager, Payroll > "I do not like that Wage attachments for Canada and ROE's are not sent automatically" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) HR Haley R. registrar > "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) CP Carrie P. Counselor > "Sometimes it seems to glitch and not detect when I am on site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016) SM Sahil M. Manufacturing Supervisor > "The candidate and onboarding processes are well organized, improving the overall hiring experience." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463) CD Chiquita D. Personal banker > "It’s always crashing and needed to reenter and verify passwords." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900) FL Felix L. Safety Coordinator > "Additionally, the payroll processing was reliable and deadlines were consistently met on time." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534) DW Dave W. Service Desk Manager > "setting employee schedules can be finicky" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634) MK Max K. Case Manager > "My boss can approve my vacation requests remotely, and I can access all my important employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252) CM Cynthia M. Physical Therapist > "Confusing to navigate, cannot always figure out how to submit PTO." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) LW Levin W. Cashier > "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) JA Julian A. Leasing Agent > "When going to clock in, it sometimes glitches." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711) SC Sherri C. sales associate > "Receiving my schedule and reviewing my time card all in one location is very convenient." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374) HS Harpreet S. Operations system analyst > "The initial setup for non technical team members become difficult sometimes" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406) MM Marty M. Senior Leadership > "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422) AP Amy P. HR Manager > "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) VR Verified Reviewer Forklift Driver > "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565) KB Katherine B. Teacher Aide > "There are times when the system will not allow me to clock out or approve my hours for the pay period." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105) BB Brian B. IT Project Manager > "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921) VR Verified Reviewer VP of HR Operations > "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291) AG Alexandra G. PandC Associate Director > "The accessibility is way better than other platform, more user friendly for hte employees." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) NL Nathan L. Maintenance tech > "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) MM Monica M. Human Resources > "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191) KE Kristen E. VP, HR > "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104) JL Jessica L. Director of HR > "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) Leah G. Auto Detailer > "Whole site looks like it was designed in the early 2000s." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335) RS Rosemary S. front desk > "Requesting time off and viewing pto is a breeze." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7166400) Ambrecia M. Housekeeper > "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606) JJ Jessica J. Senior Director, People and Culture > "Just wish I had more time in the day to truly customize the platform more." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423) LO Linda O. Accountant III (Payroll) > "Data entry errors can be difficult to correct at times and may requires assistance from UKG." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491) FM Fatima M. Sr Manager, HR Operations and Technology > "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) KF Kevin F. CHRO > "The product is very frustrating and overly complicated." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538) VR Verified Reviewer HR Business Parner > "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497) FS Felina S. Payroll Manager > "Tax and Payment services are not responsive on some of our tax cases. " [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505) CM Courtenay M. Manager, Payroll > "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) AP Amy P. HR Manager > "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) [View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/) VT Vicky T. Marketing and Special Projects Manager > "The layout is clean, and it made managing benefits and finding information much more convenient than I expected." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) VT Vicky T. Marketing and Special Projects Manager > "The biggest challenge was when I didn't know my company's specific URL or login link." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) KH Kennedy H. HR Manager > "Day to day, it makes managing our employee benefits plan much easier and it removes any room for error." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7017015) CT Callie T. Sr. HR Manager > "We did not have an integration set up with our payroll provider that caused additional manual work." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414) VT Vicky T. Marketing and Special Projects Manager > "Overall, I had a positive experience with Ease. Since it was my first exposure to the platform through my employer, there was a small..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) MB Michelle B. HR Manager > "I really wanted to like this product because we are desperate for something that does what it does. But overall we've been very..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6417642) HR Haley R. Member Engagement Specialist > "The various sections were well organized and clear to understand." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7094113) MH Maria H. CEO > "There are some capabilities missing such as being able to really be notified when an employee has completed their enrollment. Or..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) VT Vicky T. Marketing and Special Projects Manager > "I liked how easy it was to navigate once I got familiar with it." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) AK Anne K. President > "They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074) CR Cynthia R. Client Service Director > "We are able to enroll new client benefits with access to benefit forms, summaries, etc. without having to locate them from each..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723662) MM Michael M. VP of Operations > "Our overall experience has been overshadowed by very poor customer service at all levels. When the software has caused such bad..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) CT Callie T. Sr. HR Manager > "Everything was pleasant and we never had complaints or technical problems within the company." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414) Spencer N. Producer > "The verbiage and instructions are geared toward a typical open enrollment and it can confuse employees who are completing..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741448) PA Pamela A. EB Senior Account Manager > "It also facilitates the use of remote employees - they don't have to come in to the office to complete onboarding documents or enroll..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599) TE Tiffany E. Lead Ben Admin System Specialist > "We have not had a great experience with our designated Customer Success Managers, as we have experienced lack of response and extreme..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723447) Steve M. VP, Product and Customer Satisfaction > "The online benefits enrollment is geared to allow e-signing and it does this job well enough." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6100011) SN Stephen N. Director, Employee Benefits > "Trouble shooting still is required often, as the "human error" still comes into play (if client profiles/groups/policies have not..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572) ES Elizabeth S. Benefit Account Consultant > "This is such a powerful tool and is helpful in so many ways as far as employee management, benefit management, pulling reports,..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3751175) ND Nancy D. Operations Manager > "There has also been at least one case where the detail of the BCBS lab and x-ray benefit was not exactly accurate. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426) RP Ruby P. Office Mgr > "How it gathers all the information we could possible need about a company and its employees in one place. How efficient it is to..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723826) ND Nancy D. Operations Manager > "For instance, the program seems to automatically default to saying the Rx coverage is NOT creditable...but most of them are. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426) MT Madison T. Benefits Administrator > "I like the way that you can see the employees history based on isnurance, employment, compensation and it is all stored in one place." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723625) AK Anne K. President > "Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074) SF Shanel F. HR > "Very user friendly" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6557297) MF Michael F. Broker > "Weak product at the most critical parts (carrier connections), with very poor customer service." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529) KO Katie O. Vice President of Human Resources > "EASE has been an efficient and accurate tool that enables our employees to make annual Open Enrollment elections quickly and..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4763539) PA Pamela A. EB Senior Account Manager > "The most significant issue for me is the inability to pick up the phone and talk to someone at EASE to resolve an issue. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599) GN Gloria N. HR Manager > "Ease takes my suggestions for any type of improvement into consideration and is great on customer service." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6113248) Susan K. Enrollment Manager > "The carrier connections are not as extensive as some other Ben admin systems" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502) MH Maria H. CEO > "Integration with our business was seamless and had the tools we needed to set up our business and clients for success." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) NO Noah O. Principal > "We basically had to axe our contract with Ease because they could not provide timely support or keep their word." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411) SN Stephen N. Director, Employee Benefits > "It is much easier to manage groups than other SW I've used, and clients enjoy the change to a simpler, online option." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572) JT James T. OWNER > "They took my money, didn't perform, then threatened me with their legal team to pay up of get sued." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741379) RG Regina G. Senior Account Manager > "We have no issues with setting up new clients and maintaining our clients renewals each year." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682) AS Aida S. Broker/principal > "Even when running tests there are scenarios that come up that end up in errors. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) JS Julie S. Account Executive > "Ease is a multifunctional tool that helps with all aspects of having employees. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723680) MH Maria H. CEO > "Ease's support area is bare and rarely provides solutions. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) Susan K. Enrollment Manager > "The simple and quick setup process to add a new benefit offering or even a new client." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502) MH Maria H. CEO > "We are sticking around for at least another year but with this attitude its hard to say anything positive about a company who cares..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) AS Andy S. Benefit Consultant > "It works for what we need on a new group for online ben admin." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741353) CS Carol S. Account Manager > "The hardest part is getting clients, and their employees, to adopt and use the system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723551) Victoria W. Account Executive > "A little overwhelming in the beginning when first implementing groups, but client support has increased and made it easier over the..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723508) NO Noah O. Principal > "We also had issues with their sales team constantly nudging us to upgrade." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411) KW Kay W. Account Manager > "Ease had made my job easier and I don't have to get paper applications completed by hand by employees. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724211) AS Aida S. Broker/principal > "The back-end setup can be complicated and time-consuming." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) TB Tiler B. Office Admin > "I love how easy it is to use for signing up benefits." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6338128) MM Michael M. VP of Operations > "It literally has taken months to get a couple of the problems fixed." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) HE Hisham E. CEO > "Really good from our agency and the customer implementation, the simplicity is what a customer needs and they delivered that. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303) MF Michael F. Broker > "EASE charges a lot for a product that hurts brokers." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529) PJ Peggy J. Agent > "We now have most all of our groups in Ease and are able to manage their benefits much more efficiently" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374) JS Jeff S. President > "COMPLICATED, lacking features, PRICING." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750085) PJ Peggy J. Agent > "So much easier when our groups are in Ease - all employee and benefit information is at our fingertips" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374) TB Tyler B. Owner > "At the end of the day EASE simply never delivered a usable platform." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724416) PR Paul R. Client Solutions Executive > "Looking up benefits, employees, and rollout is a breeze with the system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3764222) CC Craig C. Principal > "Lack of ala-cart pricing." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741357) RG Regina G. Senior Account Manager > "We handle most our our clients benefits administration in Ease and it is a user friendly system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682) AS Aida S. Broker/principal > "Training is poor on the product." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) MM Michael M. VP of Operations > "Ease has a sizeable array to choose from and I have always been able to find what I need. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) PP Parrish P. Agency Owner/Broker > "I have to get nit picky to really get to a con but here you go, when you are typing in a pop up box and hi-lite something to change..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2444851) RV Robert V. Employee Benefit Advisor > "I like that you can easily set up and deploy groups. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750539) BW Bill W. President > "The main issue that I find with the software is that it does not connect with my insurance companies. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2319142) JP Joanne P. Sales Assistant > "So easy to conduct enrollments and keep health information confidential. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723509) HS HANNAH S. Customer Success Manager > "Not sure I'd be able to identify any cons from a user (non-administrative) perspective." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2442606) JJ Jeanne J. Benefits Consultant > "By far Ease maintains to best Support Teams for any product that I have used. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723416) SF Steven F. Dance Teacher > "I recently had a virus on my PC." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2544944) HE Hisham E. CEO > "Simplicity of navigating through the software and the onboarding process is truly excellent." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303) KG Kimberly G. Customer Service > "Support is not always helpful." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2369254) [View Reviews](https://www.capterra.com/p/156433/EaseCentral/reviews/) ## User interface [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) 4.26 (727) [Ease](https://www.capterra.com/p/156433/EaseCentral/) 4.49 (173) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features UKG Pro Top features 31/50 - ACA Reporting - Activity Dashboard - AI Copilot - API - Applicant Tracking - Attendance Management - Attendance Tracking - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Configurable Workflow - Customizable Reports - Data Import/Export - Deduction Management - Disability Insurance Administration - Document Management - Document Storage - Employee Benefits Administration - Employee Database - Employee Management - Employee Onboarding - Employee Portal - Employee Self Service - FMLA Administration - Generative AI - Health Insurance Administration - HIPAA Compliant - HR Management - HSA/FSA Administration - Leave Tracking - Life Insurance Administration - Online Benefits Enrollment - Payroll Management - Performance Management - Provider Management - Real-Time Reporting - Recruitment Management - Reminders - Reporting/Analytics - Reporting & Statistics - Retirement Plan Management - Self Service Portal - Sick Leave Tracking - Third-Party Integrations - Time Off Requests - Timesheet Management - Training Management [See all features](https://www.capterra.com/p/480/UKG-Pro/#features) Ease 27/50 - ACA Reporting - Activity Dashboard - AI Copilot - API - Applicant Tracking - Attendance Management - Attendance Tracking - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Configurable Workflow - Customizable Reports - Data Import/Export - Deduction Management - Disability Insurance Administration - Document Management - Document Storage - Employee Benefits Administration - Employee Database - Employee Management - Employee Onboarding - Employee Portal - Employee Self Service - FMLA Administration - Generative AI - Health Insurance Administration - HIPAA Compliant - HR Management - HSA/FSA Administration - Leave Tracking - Life Insurance Administration - Online Benefits Enrollment - Payroll Management - Performance Management - Provider Management - Real-Time Reporting - Recruitment Management - Reminders - Reporting/Analytics - Reporting & Statistics - Retirement Plan Management - Self Service Portal - Sick Leave Tracking - Third-Party Integrations - Time Off Requests - Timesheet Management - Training Management [See all features](https://www.capterra.com/p/156433/EaseCentral/#features) ### Recognition No recognitions have been awarded to UKG Pro Ease is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support UKG Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Ease Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details UKG Pro - By UKG - Located in United States - Founded in 1977 Ease - By Enrollease - Located in United States - Founded in 2015 ## Popular Comparisons [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.3 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/156433-172127/EaseCentral-vs-Rippling) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-156433/WebPay-vs-EaseCentral) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-156433/Paycom-vs-EaseCentral) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/113109-156433/ADP-TotalSource-vs-EaseCentral) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.3 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-156433/BambooHR-vs-EaseCentral) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-156433/WorkforceNow-vs-EaseCentral)