# Compare UKG Pro vs Branch 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare UKG Pro and Branch based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/480-162029/UKG-Pro-vs-Branch

---

# UKG Pro vs Branch Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

UKG ProBranch2/4 selected

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.6 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

[## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

Based on [718 reviews](#user-reviews)

Positive

602

Neutral

80

Negative

36

[## Branch](https://www.capterra.com/p/162029/Branch/)[4.6 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

Starting Price

$0.01/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [700 reviews](#user-reviews)

Positive

657

Neutral

37

Negative

6

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,204 reviews from benefits administration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

60%Fit

Missing features

Feature ratings

Payroll Management

4.4

Online Benefits Enrollment

4.2

Health Insurance Administration

NA

Employee Database

4.0

Employee Benefits Administration

NA

\--%Fit

Missing features

Feature ratings

Payroll Management

NA

Online Benefits Enrollment

NA

Health Insurance Administration

NA

Employee Database

NA

Employee Benefits Administration

3.5

User satisfaction

User satisfaction

4.3

User reviews[718](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.0

User satisfaction

4.6

User reviews[700](https://www.capterra.com/p/162029/Branch/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$0.01Per Month

-   Free version
-   Free trial

Best for

Best for

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

Best for

Branch is free to download and roll out to enterprises of all sizes who are looking to offer financial wellness benefits to their workers.

## User reviews

Pros & cons

FC

Francois C.

Directeur General

> "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265)

BD

Brittney D.

HRIS Manager

> "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360)

VR

Verified Reviewer

Quality Manager

> "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566)

Jeremy V.

Field Supervisor of Inspections

> "It sometimes zoom's in really large and it makes using the app difficult at times."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

Vineet S.

Sales Manager

> "Sometimes the employees complain about that they are not able to login."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718)

VC

Vicente C.

Quality Technician

> "It helps organize tasks, and the self-service option for employees are useful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548)

DK

Denise K.

Benefits Manager

> "The Content Management gadgets is unnecessarily complex."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

TM

Thomas M.

Director of HRIS

> "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423)

AL

Ayobami L.

Customer service

> "Downside to the blank spaces is the navigation as many sub windows are embedded in each other."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754)

JE

Jordan E.

Payroll Specialist

> "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

BG

Bethany G.

Cardiovascular Technician

> "I can never get it to pull up my paystubs or PTO on the app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242)

JE

Jordan E.

Payroll Specialist

> "I really like all the reporting options within UKG for payroll, time, and employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Jeremy V.

Field Supervisor of Inspections

> "Sometimes the app on a mobile device is not user friendly."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

SC

Sherri C.

sales associate

> "Receiving my schedule and reviewing my time card all in one location is very convenient."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374)

VR

Verified Reviewer

Associate Director

> "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846)

VR

Verified Reviewer

Loan Servicing Specialist

> "What I like most is how it saves time by automating tasks like payroll and time tracking."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143)

Abby G.

Director of Talent Acquisition and Org Dev

> "Hard to get answers or direction on issues when you needed support quickly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706)

JE

Jordan E.

Payroll Specialist

> "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

HR

Haley R.

registrar

> "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

LC

Louis C.

Assistant Manager

> "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823)

DK

Denise K.

Benefits Manager

> "the benefits admin piece is clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

Simon B.

Senior Vice President People and Culture

> "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

VR

Verified Reviewer

IT Administrator

> "Both have some features that aren't the most intuitive."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

LW

Levin W.

Cashier

> "My overall experience was good could check my pay from week to week log in worked once I got it set up"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

Matt S.

Activation Manager

> "Also I got it confused with an insurance agency a lot"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

VR

Verified Reviewer

IT Engineer

> "This tool can be used to automate onboarding using an identity management platform using low code solution."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

DW

David W.

Program Manager

> "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447)

VR

Verified Reviewer

physician

> "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

VR

Verified Reviewer

IT Administrator

> "The website is nice, but the app has issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

FC

Frank C.

click list

> "adjusting your clock in and out times can be a little confusing because of the wording."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331)

LC

Lukas C.

Marketing manager

> "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705)

Simon B.

Senior Vice President People and Culture

> "Some of the modules UX/UI need improvement and updating - can be a bit clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

LA

Louise A.

HR Manager

> "Ability to add user defined fields helps HR track unique items."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290)

MD

Mathew D.

Dev

> "Search might as well not exist never returns anything, 404s randomly throughout the site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821)

Jeremy V.

Field Supervisor of Inspections

> "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

Margarita P.

Exp and FA Actg Mgr

> "Certain links are available but are broken when you go to actually get to the area you need."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

HR

Haley R.

registrar

> "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

JM

JD M.

Payroll Specialist

> "The only issue would be return time on tickets when i do have issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410)

MK

Max K.

Case Manager

> "My boss can approve my vacation requests remotely, and I can access all my important employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252)

CM

Courtenay M.

Manager, Payroll

> "I do not like that Wage attachments for Canada and ROE's are not sent automatically"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

Ashish A.

Dispatcher

> "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

CP

Carrie P.

Counselor

> "Sometimes it seems to glitch and not detect when I am on site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016)

LW

Levin W.

Cashier

> "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

CD

Chiquita D.

Personal banker

> "It’s always crashing and needed to reenter and verify passwords."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900)

MM

Marty M.

Senior Leadership

> "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422)

DW

Dave W.

Service Desk Manager

> "setting employee schedules can be finicky"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634)

VR

Verified Reviewer

Forklift Driver

> "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565)

CM

Cynthia M.

Physical Therapist

> "Confusing to navigate, cannot always figure out how to submit PTO."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

BB

Brian B.

IT Project Manager

> "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921)

JA

Julian A.

Leasing Agent

> "When going to clock in, it sometimes glitches."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711)

Ashish A.

Dispatcher

> "It’s highly regarded for enhancing operational efficiency and employee experience, making it a valuable asset for businesses..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

HS

Harpreet S.

Operations system analyst

> "The initial setup for non technical team members become difficult sometimes"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406)

AG

Alexandra G.

PandC Associate Director

> "The accessibility is way better than other platform, more user friendly for hte employees."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

Margarita P.

Exp and FA Actg Mgr

> "Sometimes documents or modules can be difficult to find."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

MM

Monica M.

Human Resources

> "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191)

AP

Amy P.

HR Manager

> "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

JL

Jessica L.

Director of HR

> "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

KB

Katherine B.

Teacher Aide

> "There are times when the system will not allow me to clock out or approve my hours for the pay period."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105)

Margarita P.

Exp and FA Actg Mgr

> "I really liked the features built in for performance tracking and candidate review during a job search fill."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

JJ

Jessica J.

Senior Director, People and Culture

> "Just wish I had more time in the day to truly customize the platform more."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423)

VR

Verified Reviewer

VP of HR Operations

> "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

NL

Nathan L.

Maintenance tech

> "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

VR

Verified Reviewer

HR Business Parner

> "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497)

KE

Kristen E.

VP, HR

> "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104)

CM

Courtenay M.

Manager, Payroll

> "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

Leah G.

Auto Detailer

> "Whole site looks like it was designed in the early 2000s."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335)

SK

Samantha K.

Front Desk Administrator

> "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259)

Ambrecia M.

Housekeeper

> "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606)

EC

Efrain C.

Systems Engineer

> "Provides ease of use with their timekeeping system and also great forums for helpful tips about their system."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7027890)

LO

Linda O.

Accountant III (Payroll)

> "Data entry errors can be difficult to correct at times and may requires assistance from UKG."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491)

Hannah T.

Information Technology Manager

> "The creation of financial data reports and tracking of various project expense and the ability on compliance management and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4905972)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

[View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/)

VR

Verified Reviewer

CEO/Founder

> "You can request a debit card sent to you for your account in the app and another great feature after doing so, you can get rewards on your..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

CG

Chad G.

Nunya

> "Allows fraud and charges from places that you can clearly see on a map that are not a business. Or even a bogus address."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___6268149)

VR

Verified Reviewer

CEO/Founder

> "Also a handy app to find neaby ATMs that are fee free, which there are plenty and likely you will find an eligible ATM at a local CVS, certain..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

VR

Verified Reviewer

CEO/Founder

> "I feel if it added a feature to easily transfer money to others like Venmo & CashApp, to be honest I wouldn't need either of those apps, but..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

VR

Verified Reviewer

CEO/Founder

> "Branch is easy to use, allows you to get your check 2 days early with eligible direct deposit."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

SR

Swati R.

Digital Marketing Manager

> "When employees are working in remote areas, and there are network issues then there are glitches in receiving messages as they utilize mobile..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3565308)

TG

Tiffany G.

Shift manager

> "This app is great I use it as my personal bank and have my payroll check deposited into this account and I have had no issues whatsoever and..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3474810)

DS

Derek S.

Landscape Designer

> "Not worth a paid membership."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___5096101)

MS

Michael S.

Inside Sales Coordinator

> "I liked how easy it was to access my pay their their mobile app and how quickly the transfer is from their account to my personal bank account."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4522039)

Shanice P.

Customer Service Agent

> "I dont like the fact that you can only use the service if its offered through your employer of I could use this with any job it would be great."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3508175)

KB

Katrina B.

GrubHub driver

> "I like how I can use my card at a atm or transfer to my other accounts"

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3649338)

HY

Heather Y.

Office manager

> "The customer service and their limitations on what they do could use some improvement."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3448843)

SD

Stephanie D.

Driver

> "Easy, secure, insightful and helpful troubleshooting staff."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4862477)

Misty F.

Recruiter

> "Customer service doesnt look out for thier customers"

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3085688)

CK

Cody K.

Driver

> "The product is easy to use with built in notifications about waiting for payments and other important news."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3856338)

JK

Josheoni K.

User

> "now if I'm sitting there and I want to go over my finances and I see something wrong in my account I don't want to have to wait until the..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

SR

Swati R.

Digital Marketing Manager

> "I found Branch to be very useful while managing field staff. and their requirements."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3565308)

US

Udelvina S.

Owner

> "Lots of bugs."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2948254)

DG

Diane G.

Escrow Officer

> "The product is easy to use and makes accessing direct payment activity a breeze."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3884575)

JK

Josheoni K.

User

> "I feel if the customer service is not there then you're never going to be serviced the way you should as a customer."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

JK

Josheoni K.

User

> "I like the fact that it's free you could link your bank to it if it qualifies, you can lock and unlock your card without calling 1-800..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

JK

Josheoni K.

User

> "My last concern is that there is no online chat for customer service."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

JS

Jamie S.

Family Involvement Coordinator

> "All of your options are right there (you don’t have to hunt around) and easy to understand"

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4474867)

JK

Josheoni K.

User

> "No there are a couple of things that I don't like about it is that I know it's simple and easy to use but sometimes it's a little too simple."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

AJ

Alexis J.

Receptionist

> "I love how it walked me through the steps and helped guide me to choose the correct products that my company needs."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3449660)

JK

Josheoni K.

User

> "I mean without customers there's no business."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

[View Reviews](https://www.capterra.com/p/162029/Branch/reviews/)

## User interface

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

4.26 (718)

[Branch](https://www.capterra.com/p/162029/Branch/)

4.57 (700)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

UKG Pro

Top features

31/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/480/UKG-Pro/#features)

Branch

11/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/162029/Branch/#features)

### Recognition

No recognitions have been awarded to UKG Pro

No recognitions have been awarded to Branch

### Deployment & support

UKG Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Branch

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

UKG Pro

-   By UKG
-   Located in United States
-   Founded in 1977

Branch

-   By Branch
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.2

Features

4.8

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/)

$0.01/month

Price

$8/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/162029-172127/Branch-vs-Rippling)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

4.2

Features

4.8

4.1

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-162029/WebPay-vs-Branch)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,200)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-162029/Paycom-vs-Branch)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113109-162029/ADP-TotalSource-vs-Branch)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,407)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,200)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-162029/WorkforceNow-vs-Branch)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,204)](https://www.capterra.com/p/131882/Gusto/reviews/)

$0.01/month

Price

$49/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-162029/Gusto-vs-Branch)