# Compare UKG Pro vs Rise 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare UKG Pro and Rise based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/480-163570/UKG-Pro-vs-Rise

---

# UKG Pro vs Rise Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

UKG ProRise2/4 selected

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (720)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

[Rise](https://www.capterra.com/p/163570/Rise/)[4.1 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

[## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (720)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

Based on [720 reviews](#user-reviews)

Positive

604

Neutral

80

Negative

36

[## Rise](https://www.capterra.com/p/163570/Rise/)[4.1 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [134 reviews](#user-reviews)

Positive

105

Neutral

19

Negative

10

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 28,526 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Payroll Management

4.4

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.6

Tax Calculation

NA

64%Fit

Missing features

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

5.0

Tax Compliance

4.9

W-2 Preparation

NA

Tax Calculation

\--

User satisfaction

User satisfaction

4.3

User reviews[720](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.0

User satisfaction

4.1

User reviews[134](https://www.capterra.com/p/163570/Rise/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

Best for

Rise is designed for companies with 20 to 250 employees in Canada.

## User reviews

Pros & cons

FC

Francois C.

Directeur General

> "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265)

BD

Brittney D.

HRIS Manager

> "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360)

VR

Verified Reviewer

Quality Manager

> "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566)

Jeremy V.

Field Supervisor of Inspections

> "It sometimes zoom's in really large and it makes using the app difficult at times."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

Vineet S.

Sales Manager

> "Sometimes the employees complain about that they are not able to login."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718)

VC

Vicente C.

Quality Technician

> "It helps organize tasks, and the self-service option for employees are useful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548)

DK

Denise K.

Benefits Manager

> "The Content Management gadgets is unnecessarily complex."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

TM

Thomas M.

Director of HRIS

> "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423)

AL

Ayobami L.

Customer service

> "Downside to the blank spaces is the navigation as many sub windows are embedded in each other."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754)

JE

Jordan E.

Payroll Specialist

> "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

BG

Bethany G.

Cardiovascular Technician

> "I can never get it to pull up my paystubs or PTO on the app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242)

JE

Jordan E.

Payroll Specialist

> "I really like all the reporting options within UKG for payroll, time, and employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Jeremy V.

Field Supervisor of Inspections

> "Sometimes the app on a mobile device is not user friendly."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

SC

Sherri C.

sales associate

> "Receiving my schedule and reviewing my time card all in one location is very convenient."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374)

VR

Verified Reviewer

Associate Director

> "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846)

VR

Verified Reviewer

Loan Servicing Specialist

> "What I like most is how it saves time by automating tasks like payroll and time tracking."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143)

Abby G.

Director of Talent Acquisition and Org Dev

> "Hard to get answers or direction on issues when you needed support quickly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706)

JE

Jordan E.

Payroll Specialist

> "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

HR

Haley R.

registrar

> "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

LC

Louis C.

Assistant Manager

> "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823)

DK

Denise K.

Benefits Manager

> "the benefits admin piece is clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

Simon B.

Senior Vice President People and Culture

> "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

VR

Verified Reviewer

IT Administrator

> "Both have some features that aren't the most intuitive."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

LW

Levin W.

Cashier

> "My overall experience was good could check my pay from week to week log in worked once I got it set up"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

Matt S.

Activation Manager

> "Also I got it confused with an insurance agency a lot"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

VR

Verified Reviewer

IT Engineer

> "This tool can be used to automate onboarding using an identity management platform using low code solution."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

DW

David W.

Program Manager

> "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447)

VR

Verified Reviewer

physician

> "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

VR

Verified Reviewer

IT Administrator

> "The website is nice, but the app has issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

FC

Frank C.

click list

> "adjusting your clock in and out times can be a little confusing because of the wording."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331)

LC

Lukas C.

Marketing manager

> "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705)

Simon B.

Senior Vice President People and Culture

> "Some of the modules UX/UI need improvement and updating - can be a bit clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

LA

Louise A.

HR Manager

> "Ability to add user defined fields helps HR track unique items."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290)

MD

Mathew D.

Dev

> "Search might as well not exist never returns anything, 404s randomly throughout the site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821)

Jeremy V.

Field Supervisor of Inspections

> "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

JM

JD M.

Payroll Specialist

> "The only issue would be return time on tickets when i do have issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410)

HR

Haley R.

registrar

> "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

CM

Courtenay M.

Manager, Payroll

> "I do not like that Wage attachments for Canada and ROE's are not sent automatically"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

MK

Max K.

Case Manager

> "My boss can approve my vacation requests remotely, and I can access all my important employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252)

CP

Carrie P.

Counselor

> "Sometimes it seems to glitch and not detect when I am on site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016)

Ashish A.

Dispatcher

> "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

CD

Chiquita D.

Personal banker

> "It’s always crashing and needed to reenter and verify passwords."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900)

LW

Levin W.

Cashier

> "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

DW

Dave W.

Service Desk Manager

> "setting employee schedules can be finicky"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634)

MM

Marty M.

Senior Leadership

> "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422)

CM

Cynthia M.

Physical Therapist

> "Confusing to navigate, cannot always figure out how to submit PTO."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

VR

Verified Reviewer

Forklift Driver

> "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565)

JA

Julian A.

Leasing Agent

> "When going to clock in, it sometimes glitches."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711)

BB

Brian B.

IT Project Manager

> "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921)

HS

Harpreet S.

Operations system analyst

> "The initial setup for non technical team members become difficult sometimes"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406)

Ashish A.

Dispatcher

> "It’s highly regarded for enhancing operational efficiency and employee experience, making it a valuable asset for businesses..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

AP

Amy P.

HR Manager

> "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

AG

Alexandra G.

PandC Associate Director

> "The accessibility is way better than other platform, more user friendly for hte employees."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

KB

Katherine B.

Teacher Aide

> "There are times when the system will not allow me to clock out or approve my hours for the pay period."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105)

MM

Monica M.

Human Resources

> "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

JL

Jessica L.

Director of HR

> "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

VR

Verified Reviewer

VP of HR Operations

> "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291)

JJ

Jessica J.

Senior Director, People and Culture

> "Just wish I had more time in the day to truly customize the platform more."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423)

NL

Nathan L.

Maintenance tech

> "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

KE

Kristen E.

VP, HR

> "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104)

VR

Verified Reviewer

HR Business Parner

> "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497)

Leah G.

Auto Detailer

> "Whole site looks like it was designed in the early 2000s."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335)

CM

Courtenay M.

Manager, Payroll

> "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

Ambrecia M.

Housekeeper

> "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606)

SK

Samantha K.

Front Desk Administrator

> "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259)

LO

Linda O.

Accountant III (Payroll)

> "Data entry errors can be difficult to correct at times and may requires assistance from UKG."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491)

EC

Efrain C.

Systems Engineer

> "Provides ease of use with their timekeeping system and also great forums for helpful tips about their system."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7027890)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

Hannah T.

Information Technology Manager

> "The creation of financial data reports and tracking of various project expense and the ability on compliance management and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4905972)

FS

Felina S.

Payroll Manager

> "Tax and Payment services are not responsive on some of our tax cases. "

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505)

PK

Patricia K.

Senior HR Generalist

> "The onboarding process is also straight forward and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7124081)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

[View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/)

AC

Angel C.

QC

> "Well organized system for employee and employers to connect directly with employee profiles, pay changes, time off and reduce data entry..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7114296)

TF

Theresa F.

Owner

> "I've been terrible at meeting the payroll deadline especially on Mondays or after a long weekend and while Rise always ensures my payroll..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005884)

CH

Carrie H.

Executive Assistant

> "One of my absolute favourite features is the integration of the HRMS with payroll, time off policies and usage, the active work schedule,..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005954)

MB

Mike B.

Manager

> "Our previous payroll system was overly complicated and stressful to use due to so many steps to generate a payrun."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

MB

Mike B.

Manager

> "Comparing Rise to our previous payroll program, Rise is much more user friendly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

AG

ALLAN G.

President

> "We originally wasted so many resources manually calculating these inputs (and risked the possibility of manual input mistakes)."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011635)

JH

Jocelyn H.

Grants Manager

> "It's easy to modify a pay run without having to do a lot of tedious back-and-forth with Rise, and there are many check points through the..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4977162)

CH

Carrie H.

Executive Assistant

> "One of my least favourite functions would have to be the onboarding, as it is fairly round-about to get to add a new employee properly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005954)

AG

ALLAN G.

President

> "Very easy company to work with- I would recommend highly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011635)

KT

Kelly T.

Controller

> "I find it a bit overwhelming when figuring out how to set everything up - and where to go to access certain information, as some is stored..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928598)

MB

Mike B.

Manager

> "From first contact, to implementation, to going live was relatively easy."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

ID

Ivy D.

Admin and HR Manager

> "I would say recent glitches have been a struggle, and sometimes, it's not always compatible with our hardware, takes a lot of time to..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6008829)

LM

Leona M.

Director

> "Brokering a group plan for a collective of small group plans is BRILLIANT and offers a comprehensive and affordable benefits plan for small..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

LK

Laura K.

Manager, HR & Payroll

> "It can be time consuming to create a report to get the exact information you're looking for.\*Not all screens have the same functionality -..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4680678)

FG

Francine G.

HR Business Partner, Benefits & Compensation

> "We've been using Rise for over 7 years and it's improved greatly over that time, they are constantly evolving but their customer service..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928703)

AK

Azreen K.

HR Payroll Coordinator

> "It was complex, comprehensive and expensive too."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6524105)

ED

Eldon D.

President

> "It is accurate and having all statutory deductions handled directly is a great assurance for compliance"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4907590)

CH

Caitlin H.

Payroll Administrator

> "It is not robust and cannot support a complex payroll"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6142536)

LC

Leah C.

Payroll Specialist

> "I love the payroll input sheet, it makes it so easy to make changes to payroll, and I can easily view changes to an employees pay without..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4597014)

KH

Katrina H.

HR Generalist

> "The tech team seems to move a bit slow, and not sure if its due to lack of staff or a high number of service tickets, but it can be a bit..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

LM

Leona M.

Director

> "As an HR department of one, a one-stop-shop is time saving and has eliminated the need for multiple entry of data across various platforms."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

GL

George L.

CFO

> "The link between HR and payroll is still clunky - when you log out of payroll, it looks like you are still logged in"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716306)

PG

Patrick G.

Regional Sales Manager

> "At this point I have a lot more to learn to customize my experience as a manager but I am enjoying what I have explored so far."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6035748)

KH

Katrina H.

HR Generalist

> "The reporting feature within payroll is very complicated, hard to pull data that we need so"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

GW

Grace W.

Manager, Payroll and administration

> "I like that I can export the input sheet to excel, I can work on the excel sheet for any adjustments."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3701898)

TL

Tina L.

HR Admin

> "Support is not great can take days to hear back from support and when its regarding payroll time is of the essence."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4229812)

KH

Katrina H.

HR Generalist

> "Also needs some simple fixes, like the calendar having a choose the date instead of scrolling month by month; but overall its a great..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

GL

Gail L.

VP Human Resources

> "It has been difficult, conflicting direction, changes and poor onboarding process, too many needs cannot be met."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4661448)

KT

Kelly T.

Controller

> "Saved SO much time as we were doing everything manually before."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928598)

KG

Kayla G.

Registered Massage Therapist

> "Dont find the software to be too user friendly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6239641)

MR

Mike R.

Contorller

> "Submitting payroll is simple and can be done in under 10 minutes for my small business."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3709520)

LM

Leona M.

Director

> "The ATS is lacking and limited compared to its competitors in terms of functionality."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

Nick A.

Managing Director

> "We're just starting to use their recruiting and onboarding system and it's fantastic. If you hate doing things manually, Rise's platform..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3603431)

SB

Samantha B.

Human Resource Manager

> "The implementation lacked effective communication and there were times where we felt abandoned."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4625297)

JG

Jackie G.

Manager, People and Culture

> "I like the payroll system a lot,"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4881669)

RL

Rozelle L.

Senior Finance Manager

> "Nothing that I can think off, to be honest I have not had a chance to fully explore the software outside of the features that I need."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716642)

OT

Omar T.

Group Controller

> "Having Rise on our side, gives us that needed confidence to ensure that payroll will be properly processed."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3681590)

SS

Sonny S.

Director of Finance

> "Payroll instructions are difficult to use for first time users."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716458)

LL

Lesli L.

Executive Director

> "It has reduced our over all workload while also providing improved services to our employees."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4702850)

VR

Verified Reviewer

CEO

> "It really felt like deceptive sales tactics to acquire users, get them to invest time and energy into learning how to use their product and..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

KH

Katrina H.

HR Generalist

> "Employees are more in control of their information, and can make changes/requests very easily."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

PA

Polina A.

HR Manager

> "The program has a lot of bugs or glitches and you can't fix anything or no workarounds can be found."

[See full review](https://www.capterra.com/p/163570/Rise/#SoftwareAdvice___3324954)

KH

Katrina H.

HR Generalist

> "The KB articles are wonderful resources to use to solve problems/issues without having to send in a ticket."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

VR

Verified Reviewer

CEO

> "Last month I received a newsletter from them informing me that they are no longer offering free for life and that I will need to pay $30/mo..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

NK

Natasha K.

People Operations Manager

> "sensitive content hidden\] answers my questions in a timely matter, will always help me and provide suggestions on how I can make things..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4627826)

VR

Verified Reviewer

Chief Operating Officer

> "Which is compounded by the amount of errors that their system makes. "

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3226013)

SM

Samantha M.

Operations Specialist

> "Intuitive and Accessible."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

TL

Tina L.

HR Admin

> "i was shocked no one would help fix this."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4229812)

FG

Francine G.

HR Business Partner, Benefits & Compensation

> "East of use, cost and Great customer service"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928703)

PA

Polina A.

HR Manager

> "I used to be a big supporter of RISE, them being Canadian small business but now I am walking away as I don't think the product or support..."

[See full review](https://www.capterra.com/p/163570/Rise/#SoftwareAdvice___3324954)

SM

Samantha M.

Operations Specialist

> "Great onboarding."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

VR

Verified Reviewer

CEO

> "Other than the above, their product has quite a few bugs."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

AH

Ashanul H.

HR Advisor

> "Easy to use."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___5094591)

VR

Verified Reviewer

Chief Operating Officer

> "COVID hit, and they let go of all of their staff. "

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3226013)

SM

Samantha M.

Operations Specialist

> "Features well laid out and easy to navigate"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

MR

Michael R.

COO

> "Exceptionally poor support."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3355590)

[View Reviews](https://www.capterra.com/p/163570/Rise/reviews/)

## User interface

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

4.26 (720)

[Rise](https://www.capterra.com/p/163570/Rise/)

4.10 (134)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

UKG Pro

Top features

27/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/480/UKG-Pro/#features)

Rise

26/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/163570/Rise/#features)

### Recognition

No recognitions have been awarded to UKG Pro

No recognitions have been awarded to Rise

### Deployment & support

UKG Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rise

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

UKG Pro

-   By UKG
-   Located in United States
-   Founded in 1977

Rise

-   By Rise
-   Located in Canada
-   Founded in 2010

## Popular Comparisons

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (720)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,276)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.2

Features

4.8

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel)

[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,276)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.0

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/163570-205015/Rise-vs-Deel)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (720)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,781)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

4.2

Features

4.8

4.1

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling)

[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,781)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

4.0

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/163570-172127/Rise-vs-Rippling)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (720)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,206)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow)

[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,410)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/163570-185859/Rise-vs-RUN)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (720)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,410)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN)

[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,206)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-163570/WorkforceNow-vs-Rise)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (720)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,841)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay)

[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,841)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-163570/WebPay-vs-Rise)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (720)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform)

[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,949)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.0

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-163570/Patriot-Software-vs-Rise)