# Compare UKG Pro vs Rippling 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Rippling and UKG Pro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling

---

# Rippling vs UKG Pro Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RipplingUKG Pro2/4 selected

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

[## Rippling](https://www.capterra.com/p/172127/Rippling/)[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

$8.00/month

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.9

Customer Service

4.7

Reviews Sentiment

Based on [4,836 reviews](#user-reviews)

Positive

4,742

Neutral

43

Negative

51

[## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [727 reviews](#user-reviews)

Positive

610

Neutral

80

Negative

37

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## Summary

* * *

Key features rated by users

Features selected based on 35,679 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

92%Fit

High performer

Feature ratings

Payroll Management

4.8

Direct Deposit

4.9

Tax Compliance

4.8

W-2 Preparation

4.8

Payroll Reporting

4.8

81%Fit

Feature ratings

Payroll Management

4.4

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.6

Payroll Reporting

4.5

User satisfaction

User satisfaction

4.9

User reviews[4,836](https://www.capterra.com/p/172127/Rippling/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.8

Customer support

4.7

User satisfaction

4.3

User reviews[727](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$8Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Rippling is used by HR professionals, IT departments, finance teams, global employers, construction companies, healthcare organizations, and technology firms.

Best for

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

## User reviews

Pros & cons

SV

Stefan V.

Psychotherapist

> "The payroll interface is my favorite part because it's clear, updates in a timely manner, can download paystubs, and can look up all the information related to my paty."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7126708)

CW

Connor W.

account exec

> "the main gripe is having multiple rippling accounts under personal emails in past with past companies - signing up was a difficult process for each with old accounts associated with the email still"

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7134711)

AW

Amber W.

VP of People Operations

> "It's a very robust and connected all in one system with all the capabilities needed to successfully manage scheduling, time & attendance, payroll, benefits, recruitment, and performance--all for a really..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091500)

LD

Lauren D.

Sr. People Support Specialist

> "The main issue we've encountered is in the Benefits module, and that we're not able to fully configure our medical insurance company contributions in the way that we want to."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076176)

LD

Lawrence D.

Manager

> "The software have helped my HR, IT, and Finance team get more value for all money in the business and this have the employee payroll over the past months it has also help me to customize most of my in-house..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7102494)

Ronel D.

People Experience Director

> "However, ongoing stability issues, slow resolution times for complex problems, and limited visibility into product changes make day-to-day operations more difficult than they should be."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7083225)

Yugma S.

Assay development and integration technician

> "It simplifies payroll management with automated calculations, tax handling, and direct deposits, reducing manual effort and errors."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7147749)

EP

Eduardo P.

Customer Care Cordinator

> "The platform doesn’t allow much flexibility to personalize certain features, and in many cases, it depends on a manager to make changes or updates, which can slow things down."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7128062)

PN

Phanindra N.

Staff Software Engineer

> "Rippling also demonstrates a solid cybersecurity foundation with features such as role-based access controls, SSO, MFA, and comprehensive audit logging, helping protect sensitive employee and payroll data."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7166160)

MK

Melory K.

Architect

> "However, I find the navigation a bit confusing when trying to access specific features, like requesting a day off. If the search or discovery of these internal tools were improved, the experience would be..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7090916)

HA

Hena A.

Team lead

> "The platform is robust, reliable, and has significantly streamlined our HR, payroll, and onboarding processes. While there is a learning curve, the automation and centralized system more than make up for..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7077384)

Tarang G.

Data Analyst

> "In some cases there are minor bugs or slowness in loading particularly with huge data. Besides certain advanced options are costly which might not be favorable to small enterprises that have a low budget."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7115537)

CO

Carmina O.

Member Support

> "The automation saves time by reducing manual work, and the clean interface makes complex processes—like onboarding, payroll, and benefits—simple for both administrators and employees."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139708)

HS

Harshul S.

Sr Tech Engineer

> "Some part feel bit confusing when you setting up more advanced workflow and you need extra time - learn where everything is. few reports take longer to load, sometimes system feels slow during peak hours."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7093654)

RM

Ramona M.

Teacher

> "It is a powerful and convenient platform that streamlines HR, payroll, and employee management, saving time and reducing errors once you get familiar with the system."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076655)

SDS

Stephanie DeHart S.

Business Administrator

> "When you forget your password for Rippling or Rpass, and you reset it, you lose all of your RPass personal vault passwords."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7148665)

JPC

Joanna Pauline C.

Messaging and Administrative Support

> "Tasks like onboarding new hires, managing benefits, and running payroll feel much more streamlined, and the automation features save a lot of time compared to handling everything manually or across multiple..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7143425)

SDS

Stephanie DeHart S.

Business Administrator

> "I've recommended to my team to save every password in the company vault and just be strict with the permissions because I would hate to spend hours putting passwords in and if I for some reason need to..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7148665)

GK

George K.

Mental Health Case Manager

> "For me, the biggest benefit is convenience: it simplifies routine admin work and makes the overall employee experience feel more organized, efficient, and much less frustrating. As a Mental Health Case..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129964)

VR

Verified Reviewer

COO

> "Rippling is currently not able to pay contractors in local currency, so we are still using another provider for contractors based in the Philippines."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7148944)

PN

Phanindra N.

Staff Software Engineer

> "The platform's API integration capabilities enable seamless connectivity with internal and third-party systems, helping automate workflows and reduce manual effort."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7166160)

GK

George K.

Mental Health Case Manager

> "One minor downside is that some features can take a little time to find at first, especially things like PTO details or less frequently used settings."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129964)

SA

Suganya A.

Application Developer II

> "It’s a powerful, all-in-one platform that significantly streamlined HR, payroll, and IT processes, especially around onboarding, offboarding, and automation."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091098)

LR

Luis R.

Senior Software Engineer

> "It's a bit hard to find some of the options i'm looking for when trying to find a document, menu is no very intuitive so finding the right option is a bit hard."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091019)

Sunny Y.

Convenient platform for managing HR, payroll, and employee onboarding

> "Rippling helped us reduce a lot of manual HR work by keeping employee onboarding, payroll, device management, and basic IT tasks in one platform."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7147968)

SH

Samuel H.

Software Engineer

> "I occasionally run into bugs that require contacting support, but they're usually more complex bugs like deferring reports to another manager when on leave."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7097960)

PN

Phanindra N.

Staff Software Engineer

> "From a regulatory compliance perspective, it offers strong governance through audit trails, policy enforcement, and automated processes that support compliance requirements."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7166160)

AH

Andres H.

Senior Full-Stack Engineer

> "This caused me to lose the configuration for my dollar account in Panama, and I had to contact support to fix it, because the only available country was Colombia."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7088357)

AG

Adrianne G.

Team Leader

> "The platform has a clean, intuitive layout that simplifies managing tasks and information, and it really helps keep everything centralized and easy to track, saving time and improving overall efficiency."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076345)

JW

Jordan W.

Forward Deployed Engineer

> "While Rippling is a powerful platform, there are occasional issues with system performance and certain workflows can feel overly complex when configuring advanced settings."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7149448)

Yugma S.

Assay development and integration technician

> "The centralized system improves visibility and ensures compliance with payroll regulations. Despite a slight learning curve, it is a reliable and effective solution for managing payroll and HR tasks."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7147749)

ND

Nicole D.

President

> "The platform’s upload and payroll functionality could not properly accommodate multi-location labor allocation."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7147039)

RL

Rodrigo L.

Software Engineer

> "Unified HR and payroll platform, strong onboarding and offboarding automation, intuitive interface, fast implementation, and reliable payroll processing."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7074470)

ND

Nicole D.

President

> "The platform’s upload and payroll functionality could not properly accommodate multi-location labor allocation."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7147039)

CO

Carmina O.

Member Support

> "The interface is intuitive, workflows are streamlined, and automation reduces manual work, making processes like onboarding, payroll, and benefits administration much easier."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139708)

RN

Ronald N.

IT Support

> "This made it harder to create detailed, customized views of our device inventory and track certain metrics the way I needed to."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7060201)

SK

Serish K.

HR Director

> "One standout feature is the ability to hop on a live Zoom call with a support agent who can walk you through issues in real time when you feel stuck."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7159732)

AM

Ana M.

Accounts especialist

> "There are so many modules and settings that it took me a few weeks to fully understand which features we actually needed and how to configure them for our practice."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7154932)

SN

Sarfraz N.

Director of Product Digital and AI Strategy

> "I like how Rippling functions as a Horizontal Platform at medium and large enterprises, especially as their 'Unified Workforce Operating' System for HR, IT, Finance, and other functions."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7148980)

OU

Onyeka U.

Analyst - Dispute Resolution

> "I'm not giving it 5 stars because sometimes some features hang/ down and when you click the hyperlink it opens a blank page instead of the info requested."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7078589)

NN

Nischal N.

Software Engineer

> "It’s a powerful, all-in-one platform that significantly streamlines HR and IT operations. While there is a learning curve and some areas for improvement, the efficiency gains and automation it provides make..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129465)

Jesus Maria P.

Data analysis and Quality Assurance Contractor

> "The only significant drawback is the aggressive 2FA (Two-Factor Authentication) and session timeout policy."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7137348)

MR

Mackenzie R.

Government Affairs Coordinator

> "It has so many functions all on one platform and makes it much easier on employees and employers by consolidating all HR and payroll needs in one location."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7170872)

VR

Verified Reviewer

Controller

> "The Spend module’s integration with Intacct has a few issues: credit card transactions sync, but the bill number and description often don’t."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6869459)

Pankaj M.

Co-founder CTO

> "as a fellow Y Combinator company they take care of their fellow alumni with their Founder Mode deal which gives you 1 year of all Rippling features for free to evaluate, along with excellent customer..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7111913)

JR

Josue R.

Data and AI Engineer

> "Support can be slow for non-urgent issues, routing you through chat bots and help articles before reaching a person."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7165629)

SG

Sauve G.

Sales Representative

> "Neatly organized and simple to organize .I'm using it because it allow me to apply leave days,payroll ,update personal details ,working hours and performance feedbackin a single platfromeven without feeling..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7170167)

PF

Pedro F.

Senior Manager, Subscriptions

> "The mobile app keeps expiring my authentication leading me to only be able to do any meaningful action on the desktop version of the platform."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070753)

CA

Charles A.

Journalist

> "It streamlined employee onboarding and day-to-day administration, reduced manual work and gave our team a single source of truth for employee information."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7169010)

Bitan B.

Applied AI Developer

> "Because Rippling handles so much—HR, IT, Finance, and Payroll—the back-end interface can feel cluttered and overwhelming."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129236)

CR

Chesney R.

Negotiation Specialist

> "Applying for vacation or sick leave is also very convenient since I can immediately see my available PTO balance and submit my request directly through the system without having to send multiple emails."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7171639)

DA

Dendrick A.

Financial Aid Processor

> "Lastly, occasional system updates or changes in navigation could make it difficult to quickly find information I previously accessed with ease."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7148508)

MM

Mishell M.

Client Care Coordinator

> "What I liked most about Rippling was its an all-in-one platform that combines HR payroll, benefits, and IT management in a single system."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7165572)

AO

Andrew O.

Accounting Manager

> "Some of our integrations don't seem to work well with Rippling specifically for benefits, and the overall user friendliness and interface is not the best."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7079858)

SP

Saket P.

AI engineer

> "Instead of companies juggling different tools for payroll, device management, and employee data, Rippling centralizes everything, which makes operations faster and less error-prone."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7128276)

SW

Shiloh W.

Senior Human Resources Business Partner

> "The issue is on my side since I have never completed customizing all features in Rippling and they keep incorporating more daily."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7078841)

PN

Phanindra N.

Staff Software Engineer

> "My overall experience with Rippling has been very positive, as it provides a centralized cloud-based platform that effectively combines HR, payroll, IT, compliance, and security operations."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7166160)

AB

Amy B.

Clinical Manager

> "The password system seems to be confusing as it requires an email, password and authentication code which is difficult to reset."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091336)

LV

Luis V.

SDR

> "The way it syncs data across every module ensures that we never have to enter the same information twice, which drastically reduces human error."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7150799)

Jesus Maria P.

Data analysis and Quality Assurance Contractor

> "Having to reauthenticate multiple times during a single workday feels redundant and interrupts the workflow."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7137348)

DA

Dendrick A.

Financial Aid Processor

> "is how it brings HR, payroll, benefits, and IT management all into one streamlined platform, making processes much more efficient and organized."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7148508)

HW

Harrison W.

Embedded Engineer

> "PTO calendar exports as a large list of events rather than a shared calendar I can turn on/off, so it pollutes my personal calendar and does not update when people make new PTO requests."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6813012)

AL

Ammaar L.

Software Engineer

> "It’s an excellent all-in-one platform for businesses that want to streamline HR, payroll, IT, and employee management in a single system."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7147160)

AS

Amanda S.

XRAY

> "I dislike the GPS in a way, because if my phone is not cooperating, then I cant clock out at night. but I do understand why gps is needed."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139091)

JW

Jordan W.

Forward Deployed Engineer

> "Payroll, onboarding, benefits, device management, app provisioning, and HR workflows all work together seamlessly."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7149448)

RS

Rachel S.

Care Partner

> "Slow or limited customer support When issues arise, especially related to payroll or benefits, getting timely and detailed assistance from support can be challenging, and resolutions sometimes take longer..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7058737)

JPC

Joanna Pauline C.

Messaging and Administrative Support

> "Rippling lets you set up workflows so repetitive tasks (like onboarding/offboarding or policy updates) happen automatically, which saves a lot of time and reduces human error."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7143425)

JS

Jeremy S.

Vice President, Engineering

> "Despite the one-stop shop aspect of it all, some processes ended up being more problematic than others, for instance, sometimes PTO requests that have been approved do not register as such - and sometimes..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7036764)

JT

Jarvis T.

Support Coach

> "It takes the headache out of tracking hours, calculating taxes, and getting paid on time, which gives me peace of mind and lets me focus on doing great work."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7098972)

GC

Garrett C.

Benefit advisor

> "The only thing I dislike about Rippling are the fact that I can’t see my paycheck before I get it even when the pay period is over and despite the simplicity, some of the tabs are a little confusing."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6864956)

DK

Devin K.

Customer Success Manager

> "The interface is intuitive, automation saves time on repetitive tasks, and having everything centralized has made HR operations much more efficient for our team."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7082413)

VR

Verified Reviewer

Data Analyst

> "Frequent logouts due to short session timeout can disrupt workflow and require repeated logins, reducing efficiency for regular users."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6857582)

NN

Nathan N.

Payment Operation Specialist

> "My overall experience with Rippling was very positive — it streamlined multiple business processes into one intuitive platform, saved time on repetitive admin work, and made managing operations feel far..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7148667)

SA

Stacy A.

Executive

> "Rippling recently admitted that a system bug caused employees to be paid overtime and double overtime that they never worked."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7121833)

TC

Tim C.

Mid-Market Account Executive

> "Since our company has started using Rippling, it's made all those small tasks so much quicker and easier to complete. Whether conducting one to ones with my manager, or booking time off, Rippling ensures..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7119156)

VR

Verified Reviewer

AR Executive

> "Also, certain customizations and reports are not very intuitive, and customer support responses can sometimes take longer than expected when dealing with more specific or technical issues"

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7062945)

JS

Jami S.

Senior Manager

> "It's easy to access benefits, SSO logins, payroll/tax information, and to design custom learning/training programs within. When Rippling does have bugs, which is rare, the customer support team responds..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7109847)

Oneeb T.

Manager

> "The software itself was a bit slow. While jumping from tab to tab, it buffered a bit each time."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7179837)

Bitan B.

Applied AI Developer

> "The platform is incredibly intuitive for our employees to use, and having a single source of truth for everything from address changes to benefits enroll-ment has drastically reduced administrative overhead..."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129236)

CP

Carlos P.

Sales Development Representative II

> "Information Overload: The dashboard has so many features it can be a little overwhelming when you just want a quick paystub."

[See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7114329)

[View Reviews](https://www.capterra.com/p/172127/Rippling/reviews/)

SM

Sahil M.

Manufacturing Supervisor

> "The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

BD

Brittney D.

HRIS Manager

> "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360)

SS

Swaminathan S.

HR Assistant

> "Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7170885)

Jeremy V.

Field Supervisor of Inspections

> "It sometimes zoom's in really large and it makes using the app difficult at times."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

FC

Francois C.

Directeur General

> "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265)

DK

Denise K.

Benefits Manager

> "The Content Management gadgets is unnecessarily complex."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

VR

Verified Reviewer

Quality Manager

> "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566)

AL

Ayobami L.

Customer service

> "Downside to the blank spaces is the navigation as many sub windows are embedded in each other."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

BG

Bethany G.

Cardiovascular Technician

> "I can never get it to pull up my paystubs or PTO on the app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242)

VC

Vicente C.

Quality Technician

> "It helps organize tasks, and the self-service option for employees are useful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548)

Jeremy V.

Field Supervisor of Inspections

> "Sometimes the app on a mobile device is not user friendly."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

TM

Thomas M.

Director of HRIS

> "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423)

VR

Verified Reviewer

Associate Director

> "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846)

JE

Jordan E.

Payroll Specialist

> "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Abby G.

Director of Talent Acquisition and Org Dev

> "Hard to get answers or direction on issues when you needed support quickly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706)

JE

Jordan E.

Payroll Specialist

> "I really like all the reporting options within UKG for payroll, time, and employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

FL

Felix L.

Safety Coordinator

> "The platform offered genuine strengths in ease of setup, organized reporting, and timely payroll processing."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

VR

Verified Reviewer

Loan Servicing Specialist

> "What I like most is how it saves time by automating tasks like payroll and time tracking."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143)

DK

Denise K.

Benefits Manager

> "the benefits admin piece is clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

JE

Jordan E.

Payroll Specialist

> "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

FL

Felix L.

Safety Coordinator

> "The most significant frustration was with customer support."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

HR

Haley R.

registrar

> "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

Vineet S.

Sales Manager

> "Sometimes the employees complain about that they are not able to login."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718)

LC

Louis C.

Assistant Manager

> "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823)

VR

Verified Reviewer

IT Administrator

> "Both have some features that aren't the most intuitive."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

Simon B.

Senior Vice President People and Culture

> "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

Matt S.

Activation Manager

> "Also I got it confused with an insurance agency a lot"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

LW

Levin W.

Cashier

> "My overall experience was good could check my pay from week to week log in worked once I got it set up"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

VR

Verified Reviewer

IT Engineer

> "This tool can be used to automate onboarding using an identity management platform using low code solution."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934)

VR

Verified Reviewer

physician

> "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

DW

David W.

Program Manager

> "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447)

VR

Verified Reviewer

IT Administrator

> "The website is nice, but the app has issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

FC

Frank C.

click list

> "adjusting your clock in and out times can be a little confusing because of the wording."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

Simon B.

Senior Vice President People and Culture

> "Some of the modules UX/UI need improvement and updating - can be a bit clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

LC

Lukas C.

Marketing manager

> "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705)

MD

Mathew D.

Dev

> "Search might as well not exist never returns anything, 404s randomly throughout the site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821)

LA

Louise A.

HR Manager

> "Ability to add user defined fields helps HR track unique items."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290)

JM

JD M.

Payroll Specialist

> "The only issue would be return time on tickets when i do have issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410)

Jeremy V.

Field Supervisor of Inspections

> "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

CM

Courtenay M.

Manager, Payroll

> "I do not like that Wage attachments for Canada and ROE's are not sent automatically"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

HR

Haley R.

registrar

> "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

CP

Carrie P.

Counselor

> "Sometimes it seems to glitch and not detect when I am on site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016)

SM

Sahil M.

Manufacturing Supervisor

> "The candidate and onboarding processes are well organized, improving the overall hiring experience."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

CD

Chiquita D.

Personal banker

> "It’s always crashing and needed to reenter and verify passwords."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900)

FL

Felix L.

Safety Coordinator

> "Additionally, the payroll processing was reliable and deadlines were consistently met on time."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

DW

Dave W.

Service Desk Manager

> "setting employee schedules can be finicky"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634)

MK

Max K.

Case Manager

> "My boss can approve my vacation requests remotely, and I can access all my important employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252)

CM

Cynthia M.

Physical Therapist

> "Confusing to navigate, cannot always figure out how to submit PTO."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

LW

Levin W.

Cashier

> "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

JA

Julian A.

Leasing Agent

> "When going to clock in, it sometimes glitches."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711)

SC

Sherri C.

sales associate

> "Receiving my schedule and reviewing my time card all in one location is very convenient."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374)

HS

Harpreet S.

Operations system analyst

> "The initial setup for non technical team members become difficult sometimes"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406)

MM

Marty M.

Senior Leadership

> "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422)

AP

Amy P.

HR Manager

> "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

VR

Verified Reviewer

Forklift Driver

> "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565)

KB

Katherine B.

Teacher Aide

> "There are times when the system will not allow me to clock out or approve my hours for the pay period."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105)

BB

Brian B.

IT Project Manager

> "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921)

VR

Verified Reviewer

VP of HR Operations

> "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291)

AG

Alexandra G.

PandC Associate Director

> "The accessibility is way better than other platform, more user friendly for hte employees."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

NL

Nathan L.

Maintenance tech

> "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

MM

Monica M.

Human Resources

> "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191)

KE

Kristen E.

VP, HR

> "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104)

JL

Jessica L.

Director of HR

> "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

Leah G.

Auto Detailer

> "Whole site looks like it was designed in the early 2000s."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335)

RS

Rosemary S.

front desk

> "Requesting time off and viewing pto is a breeze."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7166400)

Ambrecia M.

Housekeeper

> "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606)

JJ

Jessica J.

Senior Director, People and Culture

> "Just wish I had more time in the day to truly customize the platform more."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423)

LO

Linda O.

Accountant III (Payroll)

> "Data entry errors can be difficult to correct at times and may requires assistance from UKG."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

VR

Verified Reviewer

HR Business Parner

> "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497)

FS

Felina S.

Payroll Manager

> "Tax and Payment services are not responsive on some of our tax cases. "

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505)

CM

Courtenay M.

Manager, Payroll

> "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

[View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/)

## User interface

4.86 (4,836)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

4.26 (727)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Rippling

Top features

42/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/172127/Rippling/#features)

UKG Pro

27/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/480/UKG-Pro/#features)

### Recognition

Rippling is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Human ResourcesSoftware (2023) 

No recognitions have been awarded to UKG Pro

### Deployment & support

Rippling

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UKG Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Rippling

-   By Rippling
-   Located in United States
-   Founded in 2012

UKG Pro

-   By UKG
-   Located in United States
-   Founded in 1977

## Popular Comparisons

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[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

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4.5

4.2

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[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

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[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

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[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

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Price

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Features

4.3

4.2

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4.3

[View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow)

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$8/month

Price

Contact vendor for pricing

4.8

Features

4.3

4.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay)

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

$8/month

Price

$17/month

4.8

Features

4.7

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-172127/Patriot-Software-vs-Rippling)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform)

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$8/month

Price

Contact vendor for pricing

4.8

Features

4.2

4.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-172127/Paycor-Perform-vs-Rippling)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.2

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/480-116050/UKG-Pro-vs-Patriot-Software)