# Compare UKG Pro vs QuickBooks Payroll 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare UKG Pro and QuickBooks Payroll based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/480-174981/UKG-Pro-vs-QuickBooks

---

# UKG Pro vs QuickBooks Payroll Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

UKG ProQuickBooks Payroll2/4 selected

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (719)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.5 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

[## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (719)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

Based on [719 reviews](#user-reviews)

Positive

603

Neutral

80

Negative

36

[## QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.5 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

Starting Price

$3.50/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [983 reviews](#user-reviews)

Positive

864

Neutral

59

Negative

60

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 28,460 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Payroll Management

4.4

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.6

Tax Calculation

NA

82%Fit

High performer

Feature ratings

Payroll Management

4.6

Direct Deposit

4.7

Tax Compliance

4.5

W-2 Preparation

4.5

Tax Calculation

4.6

User satisfaction

User satisfaction

4.3

User reviews[719](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.0

User satisfaction

4.5

User reviews[983](https://www.capterra.com/p/174981/QuickBooks/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$3.50Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

Best for

QuickBooks Payroll is a payroll provider for small businesses, accountants, financial experts, hospitality, and more that offers access to health benefits, workers compensation, and more.

## User reviews

Pros & cons

FC

Francois C.

Directeur General

> "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265)

BD

Brittney D.

HRIS Manager

> "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360)

VR

Verified Reviewer

Quality Manager

> "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566)

Jeremy V.

Field Supervisor of Inspections

> "It sometimes zoom's in really large and it makes using the app difficult at times."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

Vineet S.

Sales Manager

> "Sometimes the employees complain about that they are not able to login."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718)

VC

Vicente C.

Quality Technician

> "It helps organize tasks, and the self-service option for employees are useful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548)

DK

Denise K.

Benefits Manager

> "The Content Management gadgets is unnecessarily complex."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

TM

Thomas M.

Director of HRIS

> "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423)

AL

Ayobami L.

Customer service

> "Downside to the blank spaces is the navigation as many sub windows are embedded in each other."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754)

JE

Jordan E.

Payroll Specialist

> "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

BG

Bethany G.

Cardiovascular Technician

> "I can never get it to pull up my paystubs or PTO on the app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242)

JE

Jordan E.

Payroll Specialist

> "I really like all the reporting options within UKG for payroll, time, and employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Jeremy V.

Field Supervisor of Inspections

> "Sometimes the app on a mobile device is not user friendly."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

SC

Sherri C.

sales associate

> "Receiving my schedule and reviewing my time card all in one location is very convenient."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374)

VR

Verified Reviewer

Associate Director

> "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846)

VR

Verified Reviewer

Loan Servicing Specialist

> "What I like most is how it saves time by automating tasks like payroll and time tracking."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143)

Abby G.

Director of Talent Acquisition and Org Dev

> "Hard to get answers or direction on issues when you needed support quickly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706)

JE

Jordan E.

Payroll Specialist

> "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

HR

Haley R.

registrar

> "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

LC

Louis C.

Assistant Manager

> "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823)

DK

Denise K.

Benefits Manager

> "the benefits admin piece is clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

Simon B.

Senior Vice President People and Culture

> "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

VR

Verified Reviewer

IT Administrator

> "Both have some features that aren't the most intuitive."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

LW

Levin W.

Cashier

> "My overall experience was good could check my pay from week to week log in worked once I got it set up"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

Matt S.

Activation Manager

> "Also I got it confused with an insurance agency a lot"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

VR

Verified Reviewer

IT Engineer

> "This tool can be used to automate onboarding using an identity management platform using low code solution."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

DW

David W.

Program Manager

> "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447)

VR

Verified Reviewer

physician

> "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

VR

Verified Reviewer

IT Administrator

> "The website is nice, but the app has issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

FC

Frank C.

click list

> "adjusting your clock in and out times can be a little confusing because of the wording."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331)

LC

Lukas C.

Marketing manager

> "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705)

Simon B.

Senior Vice President People and Culture

> "Some of the modules UX/UI need improvement and updating - can be a bit clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

LA

Louise A.

HR Manager

> "Ability to add user defined fields helps HR track unique items."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290)

MD

Mathew D.

Dev

> "Search might as well not exist never returns anything, 404s randomly throughout the site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821)

Jeremy V.

Field Supervisor of Inspections

> "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

Margarita P.

Exp and FA Actg Mgr

> "Certain links are available but are broken when you go to actually get to the area you need."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

HR

Haley R.

registrar

> "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

JM

JD M.

Payroll Specialist

> "The only issue would be return time on tickets when i do have issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410)

MK

Max K.

Case Manager

> "My boss can approve my vacation requests remotely, and I can access all my important employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252)

CM

Courtenay M.

Manager, Payroll

> "I do not like that Wage attachments for Canada and ROE's are not sent automatically"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

Ashish A.

Dispatcher

> "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

CP

Carrie P.

Counselor

> "Sometimes it seems to glitch and not detect when I am on site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016)

LW

Levin W.

Cashier

> "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

CD

Chiquita D.

Personal banker

> "It’s always crashing and needed to reenter and verify passwords."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900)

MM

Marty M.

Senior Leadership

> "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422)

DW

Dave W.

Service Desk Manager

> "setting employee schedules can be finicky"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634)

VR

Verified Reviewer

Forklift Driver

> "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565)

CM

Cynthia M.

Physical Therapist

> "Confusing to navigate, cannot always figure out how to submit PTO."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

BB

Brian B.

IT Project Manager

> "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921)

JA

Julian A.

Leasing Agent

> "When going to clock in, it sometimes glitches."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711)

Ashish A.

Dispatcher

> "It’s highly regarded for enhancing operational efficiency and employee experience, making it a valuable asset for businesses..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421)

HS

Harpreet S.

Operations system analyst

> "The initial setup for non technical team members become difficult sometimes"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406)

AG

Alexandra G.

PandC Associate Director

> "The accessibility is way better than other platform, more user friendly for hte employees."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

Margarita P.

Exp and FA Actg Mgr

> "Sometimes documents or modules can be difficult to find."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

MM

Monica M.

Human Resources

> "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191)

AP

Amy P.

HR Manager

> "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

JL

Jessica L.

Director of HR

> "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

KB

Katherine B.

Teacher Aide

> "There are times when the system will not allow me to clock out or approve my hours for the pay period."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105)

Margarita P.

Exp and FA Actg Mgr

> "I really liked the features built in for performance tracking and candidate review during a job search fill."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975)

SK

Samantha K.

TA manager

> "Doesn’t integrate well with other software"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973)

JJ

Jessica J.

Senior Director, People and Culture

> "Just wish I had more time in the day to truly customize the platform more."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423)

VR

Verified Reviewer

VP of HR Operations

> "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

NL

Nathan L.

Maintenance tech

> "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

VR

Verified Reviewer

HR Business Parner

> "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497)

KE

Kristen E.

VP, HR

> "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104)

CM

Courtenay M.

Manager, Payroll

> "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

Leah G.

Auto Detailer

> "Whole site looks like it was designed in the early 2000s."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335)

SK

Samantha K.

Front Desk Administrator

> "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259)

Ambrecia M.

Housekeeper

> "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606)

EC

Efrain C.

Systems Engineer

> "Provides ease of use with their timekeeping system and also great forums for helpful tips about their system."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7027890)

LO

Linda O.

Accountant III (Payroll)

> "Data entry errors can be difficult to correct at times and may requires assistance from UKG."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491)

Hannah T.

Information Technology Manager

> "The creation of financial data reports and tracking of various project expense and the ability on compliance management and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4905972)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

[View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/)

DM

Daniel M.

Ceo

> "It works seamlessly with QuickBooks accounting software, making it easier to manage both payroll and finances in one place...."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6871101)

Alvin W.

Owner

> "My client has had to turn of automatic payroll features because he can't afford to give Intuit his money for 6 weeks at a..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7084312)

JI

Jess I.

Controller

> "The larger our company became we had to transition to something more substantial to handle Out of state Payrolls and..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114882)

SF

Sarah F.

Director of Human Resources and Payroll

> "I noticed that the software doesn't calculate Simple IRA deductions as it should for pre-tax deductions and I have to..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6768927)

NA

Nameer A.

Owner

> "QuickBooks Payroll integrates seamlessly with QuickBooks accounting, which saves a lot of time on reconciliation."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7148078)

LW

Landon W.

Administrator

> "Customer support felt impersonal and slow. When something went wrong, it often seemed like we were just another number in..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7050317)

FE

FREDDIE E.

manager

> "very easy manage at your finger tips good for taxes and basic bookkeeping and Tracks income, expenses, and profit..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7119771)

CA

Cyndy A.

CEO

> "For example: features like Payroll, Time Tracking, and Inventory Management are not included in base plans."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6813870)

JD

Jesse D.

Co-Founder

> "Accurate and efficient payroll generation and management, ease of automated pre-tax deductions, expense reimbursement, tax..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6650507)

AM

Alicia M.

Owner

> "We had an employee to put the wrong bank info in for direct deposit and QBP is not quick to correct the debit from my..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6848219)

OS

Olugbemi S.

coordinator

> "The seamless integration with QuickBooks Online, comprehensive tax compliance features, and user-friendly interface have..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6392101)

KM

Kay M.

Office Coordinator

> "Sometimes their age can be a curse - parts can be clunky and have long-term issues that sometimes have you lost in a sea of..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6838210)

VR

Verified Reviewer

Practice Administrator

> "Changes they have made have increased the usability of the program and the interfaces with my timeclock has made it so much..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7066523)

KH

Katelynn H.

Payroll specialist

> "From the employer perspective, payroll submission could get especially tricky during holidays."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087192)

TA

Tanveer A.

Software enginner

> "QuickBooks Payroll is user-friendly and seamlessly integrates with QuickBooks accounting software, which makes managing..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6566097)

MS

MItch S.

Owner

> "It can be hard for new business owners to understand what's happening in the background for them."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087422)

SF

Shani F.

Smart home system

> "I am very satisfied with the software, the best way to prepare invoices and receive the money is through the software, it..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6866386)

OS

Olugbemi S.

coordinator

> "However, the additional cost for full-service payroll and the need to manually handle local tax filing could be less..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6392101)

VR

Verified Reviewer

Manager

> "Great payroll option for beginners and small companies"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7133522)

RD

Raegan D.

Owner, Accountant

> "For my client's with a large headcount, it makes it too expensive to use QuickBooks Payroll."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7046697)

KG

Krista G.

VP

> "I also really like that they offer a call back option rather than having to sit on hold for a long time."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7142302)

VR

Verified Reviewer

Practice Administrator

> "It is on the higher end of the cost for this type of program. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7066523)

Nicola T.

Vocal Coach

> "I liked that I could do all my payroll on the one application without having to use another application."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7125981)

JB

Jodi B.

Controller

> "The only thing I dislike about QuickBooks Payroll is the inability to reverse a direct deposit once it's been processed."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6452746)

BR

Beck R.

Owner

> "I use QBO Payroll to run payroll for clients, and overall it makes the process smooth."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7005009)

JI

Jess I.

Controller

> "Can't connect with anyone on a call."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114882)

Alvin W.

Owner

> "QBO Payroll is easy to integrate for small business owners - sometimes too easy. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7084312)

AB

Amber B.

EXECUTIVE DIRECTOR

> "At time payroll is not set for the correct pay date and at times it is not a consecutive 14 days"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6759254)

KH

Katelynn H.

Payroll specialist

> "The range of customization as an employer is very beneficial."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087192)

Samantha A.

HR ADMIN PROJECT ENGINEER

> "On occasion we do run into a problem where the taxes are not being taken out."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6862616)

BP

Bianca P.

Owner

> "Good for payroll and expense management."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7074377)

JH

Jenna H.

Founder

> "It it not as user friendly as other tools with the automation of taxes, EDD filing, etc."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6795616)

HA

Hartley A.

Owner

> "My employees also appreciate that they get an email sent as soon as I complete payroll with how much they will be getting..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6334588)

KM

Kay M.

Office Coordinator

> "Their AI-sorting is also a little buggy."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6838210)

VR

Verified Reviewer

Accountant

> "It was especially good when trying run a small retail business with only a few employees."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114608)

KM

Kaylee M.

Director

> "It also does not have the capability to submit source deductions to CRA with each payroll processing like many other..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6169540)

VR

Verified Reviewer

Accountant

> "It was especially good when trying run a small retail business with only a few employees."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114608)

TR

Tina R.

Office Assistiant

> "So, no real complaints other than repeating ones self on the repeat calls."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7006798)

JR

Joelle R.

Customer service Rep and HR

> "QuickBooks Payroll has allowed our financial managment team to pass along tasks, increasing productivity."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6643771)

EP

Emily P.

Assistant Controller

> "It was slow to process payroll, and it often had glitches."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6655246)

MS

MItch S.

Owner

> "Overall, it's a good product that integrates well with their accounting software."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087422)

BR

Beck R.

Owner

> "It does cost more than some other payroll options."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7005009)

CA

Cyndy A.

CEO

> "QuickBooks has been a reliable and comprehensive tool for managing business finances."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6813870)

Linda M. M.

Director

> "The support for QuickBooks Payroll is terrible. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6863868)

PK

Priya K.

Controller

> "It is a good software for value of money and the quality you get in using this software."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7127020)

KP

Kurtis P.

Owner

> "There’s not a simple way to get an employee time and a half for working on a given day"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6807041)

CJ

Cassandra J.

Electrical engineer

> "What I like most about QuickBooks payroll is how is so easy to schedule payments to employees directly to their account..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7044512)

KM

Kim M.

Manager

> "Hard to find things needed pertaining to payroll, when completing payroll it does not give an overview of what was inputted..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___4982899)

LW

Landon W.

Administrator

> "QuickBooks Payroll is easy to use and integrates smoothly with their other products."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7050317)

TR

Tina R.

Office Assistiant

> "we get repeat calls over and OVER."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7006798)

SL

Stephanie L.

Office Manager

> "Very affordable. When we have issues, customer support is great to work with."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7095628)

SB

Stephen B.

CEO

> "Has limited functionality as compared to the higher cost offerings"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6582281)

MD

Mashelia D.

Manager

> "I was able to get assistance quickly for each issue."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7120715)

JJ

Jodi J.

. Manager

> "A bit pricier than other products and some aspect can be a tad confusing at first."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6544746)

MD

Mashelia D.

Manager

> "The customer service experts were helpful though."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7120715)

JD

Jess D.

Office Manager

> "Sometimes tables aren’t updated for on time"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6422656)

TA

Tanveer A.

Software enginner

> "The automated calculations and tax filing features are reliable and save a lot of time."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6566097)

CO

Chris O.

President

> "I ultimately canceled my subscription and hired a local payroll company instead."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6556375)

WL

Wieke L.

MD

> "I hope we will be able to resolve the admin issue today. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7106390)

GR

Garrett R.

Owner

> "The tax filings are incorrect and incomplete and it is like pulling teeth trying to get Quickbooks to even acknowledge..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#SoftwareAdvice___6124963)

PK

Priya K.

Controller

> "The customer support is very helpful and awesome."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7127020)

PM

Paulo M.

CEO

> "it could be the costumer service sometimes its really difficult to get them"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6747479)

FS

Frances S.

Owner

> "We QuickBooks Payroll because it integrates so nicely with our bank, it’s so user friendly and very intuitive."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6686654)

MH

Monica H.

Office Manager

> "It was just very frustrating when you needed to do something that required calling customer service."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6705434)

JH

Junaid H.

CEO

> "It seamlessly integrated with Quickbooks Online."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6822903)

MS

Meghan S.

CPA

> "QuickBooks Desktop Payroll is not bad, but QuickBooks Online Payroll can be horrible if you have to do anything besides a..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___4868596)

RJ

Rhonda J.

Medical Administrative

> "The cost for quick books is worth it to me."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7132322)

LM

Louise M.

Financial Controller

> "We have uncovered a disaster issue noted in detail below."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6585375)

JH

Junaid H.

CEO

> "It worked excellent with payroll management."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6822903)

MH

Mary H.

Executive Assistant

> "The way it was integrated into our main Quickbooks software, I was unable to use this on my MAC - I am only a MAC user and..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___4212361)

EB

Erinn B.

Client Service Specialist II

> "I also like the reports on qb payroll versus other payroll platforms."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6459960)

KM

Kaylee M.

Director

> "It does not have the capability to express process payroll for direct deposit."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6169540)

AT

Angie T.

Director of Business Affairs

> "It is easy to correct errors and make adjustments before final submission and even then I have found the customer service..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6803332)

CC

Cody C.

Office Administrator

> "Any time I have an issue and contact the help desk, it takes over an hour of them "researching" before the answer is..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6196224)

BR

Beck R.

Owner

> "It’s not the cheapest option, but the integration and ease of use make it worth it for me."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7005009)

LB

Lisa B.

Administrative Assistant

> "We incurred many thousands in penalties due to incompetence of the Quickbooks Payroll system that caused us to lose our..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___3606558)

RZ

Runjun Z.

dispatch

> "Quickbook can help you generate an invoice."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6453482)

MT

Maryq T.

CEO

> "They made unauthorized changes to payroll, service teams contradict themselves (then ultimately lied sadly) Only 3 weeks..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#SoftwareAdvice___4318263)

Linda M. M.

Director

> "The software is easy to access for my clients and direct deposit works well. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6863868)

EC

Erin C.

Owner

> "It can be difficult to navigate changing hours/pay for an employee"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___4834622)

[View Reviews](https://www.capterra.com/p/174981/QuickBooks/reviews/)

## User interface

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

4.26 (719)

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

4.45 (983)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

UKG Pro

Top features

27/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/480/UKG-Pro/#features)

QuickBooks Payroll

17/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/174981/QuickBooks/#features)

### Recognition

No recognitions have been awarded to UKG Pro

QuickBooks Payroll is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

UKG Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Payroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

UKG Pro

-   By UKG
-   Located in United States
-   Founded in 1977

QuickBooks Payroll

-   By Intuit
-   Located in United States
-   Founded in 1983

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Features

4.2

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform)

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.45 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,941)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

$3.5/month

Price

$17/month

4.5

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-174981/Patriot-Software-vs-QuickBooks)