# Compare UKG Pro vs Guusto 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare UKG Pro and Guusto based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/480-186209/UKG-Pro-vs-Guusto

---

# UKG Pro vs Guusto Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

UKG ProGuusto2/4 selected

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

[## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [727 reviews](#user-reviews)

Positive

610

Neutral

80

Negative

37

[## Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

$4.80/month

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [3,745 reviews](#user-reviews)

Positive

3,735

Neutral

8

Negative

2

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 35,679 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Payroll Management

4.4

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.6

Payroll Reporting

4.5

\--%Fit

Missing features

Feature ratings

Payroll Management

NA

Direct Deposit

NA

Tax Compliance

NA

W-2 Preparation

NA

Payroll Reporting

NA

User satisfaction

User satisfaction

4.3

User reviews[727](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.0

User satisfaction

4.9

User reviews[3,745](https://www.capterra.com/p/186209/Guusto/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$4.80Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role.

Best for

Guusto is used by HR leaders, operations managers, healthcare organizations, retail companies, hospitality businesses, manufacturing firms, and financial services.

## User reviews

Pros & cons

SM

Sahil M.

Manufacturing Supervisor

> "The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

BD

Brittney D.

HRIS Manager

> "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360)

SS

Swaminathan S.

HR Assistant

> "Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7170885)

Jeremy V.

Field Supervisor of Inspections

> "It sometimes zoom's in really large and it makes using the app difficult at times."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

FC

Francois C.

Directeur General

> "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265)

DK

Denise K.

Benefits Manager

> "The Content Management gadgets is unnecessarily complex."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

VR

Verified Reviewer

Quality Manager

> "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566)

AL

Ayobami L.

Customer service

> "Downside to the blank spaces is the navigation as many sub windows are embedded in each other."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754)

AG

Alexandra G.

PandC Associate Director

> "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

BG

Bethany G.

Cardiovascular Technician

> "I can never get it to pull up my paystubs or PTO on the app."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242)

VC

Vicente C.

Quality Technician

> "It helps organize tasks, and the self-service option for employees are useful."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548)

Jeremy V.

Field Supervisor of Inspections

> "Sometimes the app on a mobile device is not user friendly."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

TM

Thomas M.

Director of HRIS

> "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423)

VR

Verified Reviewer

Associate Director

> "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846)

JE

Jordan E.

Payroll Specialist

> "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

Abby G.

Director of Talent Acquisition and Org Dev

> "Hard to get answers or direction on issues when you needed support quickly"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706)

JE

Jordan E.

Payroll Specialist

> "I really like all the reporting options within UKG for payroll, time, and employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

CS

Carlos S.

Director

> "Customer support responsiveness can be inconsistent"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963)

FL

Felix L.

Safety Coordinator

> "The platform offered genuine strengths in ease of setup, organized reporting, and timely payroll processing."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

VR

Verified Reviewer

Payroll Administrator

> "Customer service is slow and delayed, takes weeks if or months for an answer."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631)

VR

Verified Reviewer

Loan Servicing Specialist

> "What I like most is how it saves time by automating tasks like payroll and time tracking."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143)

DK

Denise K.

Benefits Manager

> "the benefits admin piece is clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556)

JE

Jordan E.

Payroll Specialist

> "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394)

FL

Felix L.

Safety Coordinator

> "The most significant frustration was with customer support."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

HR

Haley R.

registrar

> "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

Vineet S.

Sales Manager

> "Sometimes the employees complain about that they are not able to login."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718)

LC

Louis C.

Assistant Manager

> "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823)

VR

Verified Reviewer

IT Administrator

> "Both have some features that aren't the most intuitive."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

Simon B.

Senior Vice President People and Culture

> "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

Matt S.

Activation Manager

> "Also I got it confused with an insurance agency a lot"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623)

LW

Levin W.

Cashier

> "My overall experience was good could check my pay from week to week log in worked once I got it set up"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

AP

Amy P.

HR Manager

> "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

VR

Verified Reviewer

IT Engineer

> "This tool can be used to automate onboarding using an identity management platform using low code solution."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934)

VR

Verified Reviewer

physician

> "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494)

DW

David W.

Program Manager

> "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447)

VR

Verified Reviewer

IT Administrator

> "The website is nice, but the app has issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493)

JL

Jessica L.

Director of HR

> "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

FC

Frank C.

click list

> "adjusting your clock in and out times can be a little confusing because of the wording."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

Simon B.

Senior Vice President People and Culture

> "Some of the modules UX/UI need improvement and updating - can be a bit clunky."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716)

LC

Lukas C.

Marketing manager

> "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705)

MD

Mathew D.

Dev

> "Search might as well not exist never returns anything, 404s randomly throughout the site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821)

LA

Louise A.

HR Manager

> "Ability to add user defined fields helps HR track unique items."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290)

JM

JD M.

Payroll Specialist

> "The only issue would be return time on tickets when i do have issues."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410)

Jeremy V.

Field Supervisor of Inspections

> "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349)

CM

Courtenay M.

Manager, Payroll

> "I do not like that Wage attachments for Canada and ROE's are not sent automatically"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

HR

Haley R.

registrar

> "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428)

CP

Carrie P.

Counselor

> "Sometimes it seems to glitch and not detect when I am on site."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016)

SM

Sahil M.

Manufacturing Supervisor

> "The candidate and onboarding processes are well organized, improving the overall hiring experience."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463)

CD

Chiquita D.

Personal banker

> "It’s always crashing and needed to reenter and verify passwords."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900)

FL

Felix L.

Safety Coordinator

> "Additionally, the payroll processing was reliable and deadlines were consistently met on time."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534)

DW

Dave W.

Service Desk Manager

> "setting employee schedules can be finicky"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634)

MK

Max K.

Case Manager

> "My boss can approve my vacation requests remotely, and I can access all my important employee data."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252)

CM

Cynthia M.

Physical Therapist

> "Confusing to navigate, cannot always figure out how to submit PTO."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665)

LW

Levin W.

Cashier

> "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552)

JA

Julian A.

Leasing Agent

> "When going to clock in, it sometimes glitches."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711)

SC

Sherri C.

sales associate

> "Receiving my schedule and reviewing my time card all in one location is very convenient."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374)

HS

Harpreet S.

Operations system analyst

> "The initial setup for non technical team members become difficult sometimes"

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406)

MM

Marty M.

Senior Leadership

> "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422)

AP

Amy P.

HR Manager

> "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

VR

Verified Reviewer

Forklift Driver

> "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565)

KB

Katherine B.

Teacher Aide

> "There are times when the system will not allow me to clock out or approve my hours for the pay period."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105)

BB

Brian B.

IT Project Manager

> "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921)

VR

Verified Reviewer

VP of HR Operations

> "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291)

AG

Alexandra G.

PandC Associate Director

> "The accessibility is way better than other platform, more user friendly for hte employees."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404)

NL

Nathan L.

Maintenance tech

> "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739)

MM

Monica M.

Human Resources

> "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191)

KE

Kristen E.

VP, HR

> "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104)

JL

Jessica L.

Director of HR

> "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463)

Leah G.

Auto Detailer

> "Whole site looks like it was designed in the early 2000s."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335)

RS

Rosemary S.

front desk

> "Requesting time off and viewing pto is a breeze."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7166400)

Ambrecia M.

Housekeeper

> "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606)

JJ

Jessica J.

Senior Director, People and Culture

> "Just wish I had more time in the day to truly customize the platform more."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423)

LO

Linda O.

Accountant III (Payroll)

> "Data entry errors can be difficult to correct at times and may requires assistance from UKG."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491)

FM

Fatima M.

Sr Manager, HR Operations and Technology

> "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use..."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382)

KF

Kevin F.

CHRO

> "The product is very frustrating and overly complicated."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538)

VR

Verified Reviewer

HR Business Parner

> "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497)

FS

Felina S.

Payroll Manager

> "Tax and Payment services are not responsive on some of our tax cases. "

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505)

CM

Courtenay M.

Manager, Payroll

> "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436)

AP

Amy P.

HR Manager

> "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can."

[See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384)

[View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/)

VP

Vijay P.

Pharmacist

> "Immediate access to a wide variety of popular gift cards, making it a fast, versatile way to reward staff, An incredibly simple interface and straightforward redemption process..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163296)

SP

Sadiq P.

Personal Advisor

> "The selection of available gift cards and reward options may be limited depending on the recipient's location, which can reduce flexibility for some users."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161642)

AA

Amekia A.

Hearing Care Coordinator

> "I have had a ball winning gift cards and making selections and spending my time making selections of how to celebrate my wins with the gift card choies."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118198)

Lipsha P.

Psw

> "One downside is that some reward options may not always be available in certain locations, and occasionally the app can feel slightly slow when loading rewards or notifications."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7155465)

KG

Komal G.

Client service

> "Guusto also encouraged regular recognition among team members, which strengthened morale and teamwork. While there were a few minor areas that could be improved, such as..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157675)

MA

Miguel A.

Network Systems Administrator

> "Can feel transactional if overused – Because it's centered on gift cards, recognition can sometimes feel more like a transaction rather than a cultural or emotional experience..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170560)

KK

Khawaish K.

vhh

> "Its easy convenient Gusto is a user-friendly payroll and HR platform that simplifies employee management for small and medium-sized businesses."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7172012)

KM

Kayla M.

Sous Chef

> "In my experience, employees have the taxes come out of their paycheck and some find that unfair since the money is not added to the paycheck and the cost is not coming from the..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7166508)

AJ

Ariadne J.

Hearing Aid Specialist Apprentice

> "My employer uses it for employee recognition, and we use it monthly so that helps a lot because I am a huge shopper. When I do have a problem claiming my Guusto, I can reach..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7060910)

YA

Yasmin A.

Physician

> "Users may find the number of required details unnecessary for a simple gifting experience, which can make the process feel longer and less convenient than expected."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553)

DW

DUSHAWN W.

peer counselor

> "it allows you to stay connected and keep your ear to the pulse of the company I'm happy to be able to boost morale in the workplace as much as possible and recognize my..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6870048)

RA

Reem A.

Client Relations Specialist

> "I also find the section on the main page that tells you how much of the money you already redeemed sort of misleads me to think that is how much I still have remaining to..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7153893)

ZB

Zoe B.

Move Ambassador

> "The platform stands out most in environments where teams are distributed or where managers want a quick way to acknowledge effort without going through complicated reward..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7145997)

VR

Verified Reviewer

Registered Nurse

> "One thing I dislike about Guusto is that the reward options and redemption experience can sometimes feel limited depending on the location or available merchants."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157023)

PG

Pooja G.

Insurance advisor

> "People can choose rewards that suit them, which makes the gesture feel more meaningful. While there are a few areas that could be more advanced—like customization or deeper..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143579)

RC

Rosie C.

Senior Trader

> "It's difficult to keep track of balances, especially for gift cards that end up being split between multiple vendors."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7076811)

MM

Marko M.

not applicable

> "Navigating the interface is seamless, and sending or redeeming rewards takes no time at all, making the whole process highly efficient and user-friendly."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163828)

HZ

HARRY Z.

Senior statistical programmer

> "dissatisfaction with the limited variety in the rewards catalog, particularly outside of North America, where merchant options can be sparse or unavailable"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7080974)

ER

Emily R.

Behavior technician

> "my company utilizes encouraging and appreciative messages in addition to our gift cards, and that’s honestly just as reinforcing!"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7162533)

Caitlin N.

Administrative Coordinator

> "I dislike that if i use the money towards something but it does not reach the full amount, i cannot add it to another amount that i have to make it higher."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7132395)

YA

Yasmin A.

Physician

> "Guusto made recognition and gifting more enjoyable and accessible. Although there were a few areas that could be simplified, such as reducing information requests, my overall..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553)

VP

Vijay P.

Pharmacist

> "customer service, frequently citing long response times, unhelpful automated resolutions, and difficulty reaching knowledgeable representatives."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163296)

MT

MICHAEL T.

Member Service Officer

> "I received my first card and what a seamless way to get a gift card to your favorite store, instead of your manager giving you one from a random place."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118874)

Ronnie P.

Account Executive

> "In this case, I can only use the debit Mastercard online which limits my spending ability"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7103778)

AA

Alejandra A.

Digital Imaging Representative

> "What I liked most about Guusto was the ability to select the gift cards based on what was offered through the site."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7159871)

DL

Dale L.

Manager

> "I'm not sure whether this is due to changes by Guusto or restrictions set by our organization, but it has reduced some of the reward options available to employees."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7164045)

MK

Michael K.

account manager

> "I really enjoy using Guusto as an employee. When I receive a reward, there's no confusing points system to figure out — it's just a straightforward gift I can redeem at over..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7171349)

EC

Edward C.

Director of Food and Nutrition

> "Some users struggle with redeeming the award due to lack of knowledge when it comes to technology, especially with our older associates."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161314)

SP

Sadiq P.

Personal Advisor

> "I liked that gift cards can be sent instantly, which helps recognize employees and customers in a timely manner."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161642)

YA

Yasmin A.

Physician

> "One drawback of Guusto is that it sometimes asks for too much information during the setup or redemption process."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553)

Trinidad F.

Remote Assistant Dispatcher

> "I love the entire concept and the customization of gifts and variety of gift card choices when using Guusto."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7123301)

PW

Phillip W.

Spray technician

> "My least favorite part is that the merchant selection can sometimes be limited, so I don’t always find a retailer I use regularly."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7179640)

Shallu V.

supply ECA

> "Payroll, payslips, and employee information are all in one place, which makes HR work much faster and more organized."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7135202)

VR

Verified Reviewer

Loader operator

> "Not usable at some stores couldnt use the card at some online placed either which was a downer nut livable"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118909)

HA

Himani A.

Financial services representative

> "I have been working with my company and guusto for more than 2 years and it’s a wonderful experience, digital gift cards can we used anywhere anytime and lots of options to..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7123153)

EC

Emerald C.

HCC

> "I wish there were options for physical cards but I also understand that would be a slower process and less cost effective."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117990)

Jenna M.

DSW

> "the variety of options to choose from to redeem are amazing and can cover all type of categories of things you may want or need."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7158147)

TS

Ty S.

Counselor

> "The account creation, the limited rewards, and the unnecessary notifications."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170520)

VR

Verified Reviewer

Registered Nurse

> "It makes it easier for managers and organizations to appreciate employees quickly and fairly, which helps improve morale, motivation, and workplace culture."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157023)

Jenna M.

DSW

> "Amazon is no longer available for me to choose from for work which sucks as it was my top choice, however still lots of great options"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7158147)

MA

Miguel A.

Network Systems Administrator

> "Personal choice for recipients – Instead of forcing a single reward, recipients can choose from a wide range of gift options, which increases the perceived value."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170560)

GC

Gilian C.

Manager

> "I found it hard to get detailed receipts with fees broken out to send in on my expense reports. should have a a quicker button to print."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066782)

MD

Madhavi D.

Account receivable

> "I also appreciate the wide variety of gift options available to recipients, which helps ensure the rewards are valuable and personalized.""

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170871)

LO

LaMar O.

Material Handler

> "There honestly isn't much not to like other than the fact if you forget to redeem your rewards in a certain period of time, they expire."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7152800)

AM

Anett M.

Hearing Health Coordinator

> "The new update is a great kick, I suffer of dry eyes and using the screen features help me at ease navigate what vendors I want to use my claim gifts on."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7032720)

MR

Mariah R.

Program and Resources Coordinator

> "The webpage states incorrect information about how many unopened gifts I have."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116537)

AsP

Anaïs P.

Content creator and Community Manager

> "It automates a range of tasks, helping businesses save time and reduce administrative workload."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7174726)

LV

Li V.

Teller

> "Honestly nothing, I wasn't able to pick Amazon as my merchant last time I got a gift card but I think I accidentally skipped over it."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7150652)

HK

Harmanjot K.

Insurance Advisor

> "I appreciate how quickly rewards can be sent and redeemed, which helps create a positive experience for both senders and recipients."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7167068)

VR

Verified Reviewer

Physiotherapist

> "The only thing i don't like about it is that it doesn't let you choose a pre-paid visa/mastercard."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7128076)

KG

Komal G.

Client service

> "I appreciated how straightforward the system was to use, from sending rewards to redeeming them, and the flexibility of the reward options made the experience feel more..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157675)

NM

Nasim M.

Audiometric Technician

> "the only issue that I had was , I printed my gift cards , at the store when there was a little amount of money left in it , the salesperson told me there is none , and I had to..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6561350)

Tytianna M.

Telephone Interviewer

> "I like the way Guusto, is overall put together, when my supervisors, recognize me, fkr my work and effort, ots sent to me, so I can see it.."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7148062)

João Paulo X.

Paralegal

> "Not being able to search vendors before deciding the amount is not great."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7151738)

PS

Phoebe S.

Sales Connoisseur

> "They have helped me foster and strengthen my relationships with my colleagues, raised my motivation levels, and provided me with an incentive to be a better team player."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7121793)

KT

Khushbu T.

HR Manager

> "Funding the account with a credit card has fees and we need to get finance and the Guusto team involved for other methods which can hinder for instant gifts giving."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6603384)

MM

Marko M.

not applicable

> "I personally prefer to use Amazon gift cards, so the redemption process is super quick, straightforward, and highly convenient for my needs."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163828)

DL

Dale L.

Manager

> "One challenge has been that some merchants that were previously available for rewards are no longer accessible."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7164045)

PG

Pooja G.

Insurance advisor

> "In general, it feels like a practical, people-focused solution that does exactly what it’s meant to do: make recognition more frequent, accessible, and impactful."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143579)

VR

Verified Reviewer

HR and Communications Coordinator

> "There are not many things I dislike about Guusto, however I do wish that users could customize the design of the gift card on the free tier."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7010480)

JM

Josh M.

Customer Service Support

> "It removes the administrative burden of traditional recognition programs and puts meaningful rewards directly into the hands of our staff."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7165192)

NM

Nancy M.

Developmental Support Worker

> "The only thing I remember not liking was that I had to be on my work email one time when I was trying to redeem it. "

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157274)

JW

Jennifer W.

Environmental Services

> "I use this site to claim gift cards from my employer when they reward me for doing great things."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143736)

CM

Cal M.

Associate Data Manager

> "My only cons are very minor usability issues, such as the process of combining gift cards and having to manually mark as used."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6573323)

JL

Jayden L.

VP of Accounting

> "Guusto is an amazing platform to help recognize employee achievements and amazing people within our company!"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7122640)

AL

Alejandra L.

Analyst

> "Sometimes it's hard to tell if the options are applicable to where I live."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7131003)

JP

Johanne P.

Assistant Account Manager

> "I love that you can combine cards to increase the amount to be redeemed for a single purchase."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7174460)

Raymond B.

Process Engineer

> "The mobile app can also have some technical difficulties to sign on."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7110880)

AS

Annie S.

Customer

> "It does a great job of customer appreciation by offering flexible options, being easy to set up and implement, and providing instant value and delivering their order!"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7155671)

LL

Lorena L.

Senour EA

> "The interfaces to send and to redeem the GUUSTO cards can be a bit cumbersome."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7055361)

MZ

Melissa Z.

Personal support worker

> "The app has been great as i enjoy being able to send thank you notes to my coworkers even when we are not on the same shift"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7176229)

RB

Roxy B.

QMHP

> "The economy is terrible and it would be nice if rewards could be redeemed for visa gift cards to be used on groceries or gas."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7059434)

Janice H.

Insurance Advisor

> "It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7070111)

VR

Verified Reviewer

Commercial Lines Manager

> "Sometimes with small remaining balance just rendered not usable given."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7081606)

AS

Amy S.

Marketing Manager

> "It provides a convenient and efficient way to send gift cards, helping us enhance our relationships with guests and celebrate our team members in a meaningful way. Despite..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6587876)

MM

Marco M.

Developer

> "The only downside is that some smaller vendors are missing from the gift card selection, and the reporting tools could be more detailed."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6559563)

TW

Ty W.

Personal Insurance Service Advisor Broker

> "As an employee gaining recognition from the program, these gift cards are perfect and I love earning them. As a broker advertising these cards as incentive, they are a..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6640294)

BJ

Bianca J.

Admin Aide

> "The customization options may not be as extensive as some companies would like, which can hinder the important personal touch in employee recognition efforts."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6526522)

Margaret M.

Chief People and Experience Officer

> "Guusto allows us to easily send digital gift cards to employees for various milestones, ensuring that everyone receives the same level of recognition, no matter where they are..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6451142)

MV

Mark V.

Assistant Production Manager

> "that is a little inconvenient as i am working on the plant floor and would like to reward them on the spot"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7172749)

[View Reviews](https://www.capterra.com/p/186209/Guusto/reviews/)

## User interface

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

4.26 (727)

4.94 (3,745)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

UKG Pro

Top features

27/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/480/UKG-Pro/#features)

Guusto

9/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/186209/Guusto/#features)

### Recognition

No recognitions have been awarded to UKG Pro

Guusto is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Employee RecognitionSoftware (2026) 

Best Value Employee RecognitionSoftware (2025) 

Best Value Employee RecognitionSoftware (2024) 

Best Value Employee RecognitionSoftware (2023) 

Best Value Employee RecognitionSoftware (2022) 

### Deployment & support

UKG Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Guusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

UKG Pro

-   By UKG
-   Located in United States
-   Founded in 1977

Guusto

-   By Guusto
-   Located in Canada
-   Founded in 2013

## Popular Comparisons

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vs

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[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

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[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

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[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

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[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

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Features

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4.9

Ease of Use

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[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

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4.3

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[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

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Features

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4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/170710-186209/Bucketlist-vs-Guusto)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/)

$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.7

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/125670-186209/Workhuman-vs-Guusto)

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (727)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$4.8/month

Price

$29/month

4.9

Features

4.5

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-186209/Connecteam-vs-Guusto)