# Compare UKG Pro vs TriNet 2026 | Capterra > Unsure of what to choose? Check Capterra to compare UKG Pro and TriNet based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/480-192254/UKG-Pro-vs-TriNet --- # UKG Pro vs TriNet Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: UKG ProTriNet2/4 selected [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) [TriNet](https://www.capterra.com/p/192254/TriNet/)[3.9 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) [## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [702 reviews](#user-reviews) Positive 587 Neutral 80 Negative 35 [## TriNet](https://www.capterra.com/p/192254/TriNet/)[3.9 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) Starting Price Contact vendor Value-for-Money 3.4 Functionality 3.8 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [145 reviews](#user-reviews) Positive 105 Neutral 22 Negative 18 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit High performer Feature ratings Payroll Management 4.4 Employee Database 4.0 HR Management 4.5 Time & Attendance 4.0 Employee Management 4.3 65%Fit Not enough reviews Feature ratings Payroll Management 3.9 Employee Database 3.6 HR Management 4.4 Time & Attendance 3.1 Employee Management \-- User satisfaction User satisfaction 4.3 User reviews[702](https://www.capterra.com/p/480/UKG-Pro/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.1 Customer support 4.0 User satisfaction 3.9 User reviews[145](https://www.capterra.com/p/192254/TriNet/reviews/) Ease of use 4.0 Functionality 3.8 Value for money 3.4 Customer support 3.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. Best for Small and medium size businesses. ## User reviews Pros & cons FC Francois C. Directeur General > "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration to..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265) BD Brittney D. HRIS Manager > "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360) TM Thomas M. Director of HRIS > "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423) AP Amy P. HR Manager > "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than 18..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) Simon B. Senior Vice President People and Culture > "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) VR Verified Reviewer Payroll Administrator > "Customer service is slow and delayed, takes weeks if or months for an answer." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631) JL Jessica L. Director of HR > "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) Vineet S. Sales Manager > "Sometimes the employees complain about that they are not able to login." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718) FM Fatima M. Sr Manager, HR Operations and Technology > "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) AL Ayobami L. Customer service > "Downside to the blank spaces is the navigation as many sub windows are embedded in each other." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754) LA Louise A. HR Manager > "Ability to add user defined fields helps HR track unique items." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290) BG Bethany G. Cardiovascular Technician > "I can never get it to pull up my paystubs or PTO on the app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242) VC Vicente C. Quality Technician > "It helps organize tasks, and the self-service option for employees are useful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548) AP Amy P. HR Manager > "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) JE Jordan E. Payroll Specialist > "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) FC Frank C. click list > "adjusting your clock in and out times can be a little confusing because of the wording." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331) JE Jordan E. Payroll Specialist > "I really like all the reporting options within UKG for payroll, time, and employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Simon B. Senior Vice President People and Culture > "Some of the modules UX/UI need improvement and updating - can be a bit clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) MK Max K. Case Manager > "My boss can approve my vacation requests remotely, and I can access all my important employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252) VR Verified Reviewer Associate Director > "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846) SC Sherri C. sales associate > "Receiving my schedule and reviewing my time card all in one location is very convenient." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374) Abby G. Director of Talent Acquisition and Org Dev > "Hard to get answers or direction on issues when you needed support quickly" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706) VR Verified Reviewer Loan Servicing Specialist > "What I like most is how it saves time by automating tasks like payroll and time tracking." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143) JM JD M. Payroll Specialist > "The only issue would be return time on tickets when i do have issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410) MM Marty M. Senior Leadership > "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422) KE Kristen E. VP, HR > "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104) JE Jordan E. Payroll Specialist > "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Matt S. Activation Manager > "Also I got it confused with an insurance agency a lot" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623) JL Jessica L. Director of HR > "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) VR Verified Reviewer physician > "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494) LC Louis C. Assistant Manager > "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823) CM Cynthia M. Physical Therapist > "Confusing to navigate, cannot always figure out how to submit PTO." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) LW Levin W. Cashier > "My overall experience was good could check my pay from week to week log in worked once I got it set up" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) AP Amy P. HR Manager > "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) FM Fatima M. Sr Manager, HR Operations and Technology > "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) MD Mathew D. Dev > "Search might as well not exist never returns anything, 404s randomly throughout the site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821) VR Verified Reviewer IT Engineer > "This tool can be used to automate onboarding using an identity management platform using low code solution." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934) Margarita P. Exp and FA Actg Mgr > "Certain links are available but are broken when you go to actually get to the area you need." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) DW David W. Program Manager > "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447) CM Courtenay M. Manager, Payroll > "I do not like that Wage attachments for Canada and ROE's are not sent automatically" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) LC Lukas C. Marketing manager > "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705) CP Carrie P. Counselor > "Sometimes it seems to glitch and not detect when I am on site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016) EC Efrain C. Systems Engineer > "Provides ease of use with their timekeeping system and also great forums for helpful tips about their system." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7027890) CD Chiquita D. Personal banker > "It’s always crashing and needed to reenter and verify passwords." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900) Ashish A. Dispatcher > "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and comprehensive..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) DW Dave W. Service Desk Manager > "setting employee schedules can be finicky" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634) LW Levin W. Cashier > "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) JA Julian A. Leasing Agent > "When going to clock in, it sometimes glitches." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711) VR Verified Reviewer Forklift Driver > "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565) PS Patrick S. Controller > "At times our employees have issues with the mobile app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) Ashish A. Dispatcher > "It’s highly regarded for enhancing operational efficiency and employee experience, making it a valuable asset for businesses..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) HS Harpreet S. Operations system analyst > "The initial setup for non technical team members become difficult sometimes" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406) MM Monica M. Human Resources > "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191) Margarita P. Exp and FA Actg Mgr > "Sometimes documents or modules can be difficult to find." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) BK Brian K. Clinical Research Coordinator > "I like not having to navigate through 3-5 different websites and finding all my required assignments and tools in one website." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6292680) KB Katherine B. Teacher Aide > "There are times when the system will not allow me to clock out or approve my hours for the pay period." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105) PS Patrick S. Controller > "UKG Pro is a well-integrated system that captures virtually all people-management tools in one place." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) SK Samantha K. TA manager > "Doesn’t integrate well with other software" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973) Margarita P. Exp and FA Actg Mgr > "I really liked the features built in for performance tracking and candidate review during a job search fill." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) VR Verified Reviewer VP of HR Operations > "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291) DW Debra W. Fraud Investigator > "The calendar feature is nice to see your schedule and time worked and future" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6777007) NL Nathan L. Maintenance tech > "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) VR Verified Reviewer HR Business Parner > "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497) Leah G. Auto Detailer > "Whole site looks like it was designed in the early 2000s." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335) CM Courtenay M. Manager, Payroll > "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) Ambrecia M. Housekeeper > "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606) SK Samantha K. Front Desk Administrator > "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259) LO Linda O. Accountant III (Payroll) > "Data entry errors can be difficult to correct at times and may requires assistance from UKG." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491) Hannah T. Information Technology Manager > "The creation of financial data reports and tracking of various project expense and the ability on compliance management and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4905972) KF Kevin F. CHRO > "The product is very frustrating and overly complicated." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538) AM Angelika M. Company Owner > "it has helped me so much with keeping up with my own payroll and everything." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6823228) FS Felina S. Payroll Manager > "Tax and Payment services are not responsive on some of our tax cases. " [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505) ZG ZACHARIAH G. Inventory control specialist > "I really enjoy that all that all the main information needed is on the home page of the software making it very easy to access." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6798754) CE Contessa E. Finance and Payroll Administrator > "I've noticed that submitting cases online sometimes takes longer to receive a response." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6133603) CM Cynthia M. Physical Therapist > "Has a lot of features so we don't have to go to different sites." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) NL Nathan L. Maintenance tech > "I don't get how you can have an app like this and not have a direct line to a support team." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) GA Gabriel A. Assistant Branch Leader > "The ability to view time cards and monitor my team is helpful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6473154) MS Michael S. Inside Sales Coordinator > "I do not enjoy how difficult it is to log in at peak times such as clocking out, the system gets overwhelmed and the app will..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4526948) SA Stacey A. Brand Manager > "Utilizing the app for payroll and for tax reporting was an important reason we chose the program. " [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6413304) MM Matthew M. Director > "They fail with any tax issue or carrier connection." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4976455) [View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/) NR Natalie R. Director, Human Resources > "TriNet enabled us to offer a level of comprehensive insurance to our employees that we would not have been able to..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363) MA Meghan A. shipping and receiving coordinator > "There is only one small minute thing that was not a huge fan of is when i want to check my time and attendance for my..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7034913) NR Natalie R. Director, Human Resources > "Exceptional HR and Legal Support: The most significant benefit for our small business has been the access to legal..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363) NR Natalie R. Director, Human Resources > "Specifically, the initial setup for managing the flow of incoming resumes proved to be overwhelming and not very..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363) VR Verified Reviewer Principal > "user friendly, pretty straight forward, high-quality, cost-effective benefits packages that rival large corporations,..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7113309) KM Kevin M. Systems Specialist > "Reporting feels clunky hey, customization is limited and occasional system lags disrupt payroll runs." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7050462) NR Natalie R. Director, Human Resources > "The services provided, particularly the legal and insurance benefits, have proven invaluable and have positively..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363) SS Sandeep S. CFO > "However, the cost became hard to justify as we grew, and their inflexibility when we temporarily dropped below minimums..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7064843) VR Verified Reviewer Customer Marketing Manager > "TriNet is a holistic platform for all of our HR and payroll needs." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7063563) JC Jenna C. Associate Director > "For example, if you are not assigned an approved for your business expenses, and you submit an expense report, nobody at..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6776228) NR Natalie R. Director, Human Resources > "This has saved us considerable money and provided peace of mind, allowing us to manage complex situations with..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363) MM Marcus M. CEO > "They are actually very damaging to small businesses as they will terminate your contract for minor infractions with no..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676) VR Verified Reviewer Superintendent > "It helped a lot that they were able to trouble shoot any issues which took a huge weight off of us. Since we already had..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7075125) Rajesh S. Owner > "Trinet acquired my old vendor Zenefits then jacked up the price by 3X. Merger of the two was painful." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7062335) JJ Jackie J. Finance and People Operations > "Communication is prompt—typically within a few hours when we need assistance—which makes a significant difference in our..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7055372) LF Lashelle F. HR Generalist > "Also, the system wasn't as intuitive as you wanted it to be for certain processes." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7077381) MA Meghan A. shipping and receiving coordinator > "I use this daily and the fact that I can access my pay stubs easily is a Big PLUS." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7034913) Rajesh S. Owner > "They didn’t want to spend time and effort for smaller start ups." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7062335) Amber W. VP of People Operations > "I enjoyed the simplicity of the product, I thought it was very user-friendly for both admins and employees, it was easy..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7095603) TC Tess C. Director of Ops > "Some features like time tracking are not ideal, forcing us to adapt a secondary tool to cover the needs. But overall,..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6724058) CF Clarice F. Operations Manager > "The way they approach security and data protection puts my mind at ease. And the TriNet team is always right there when..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117889) Meredith R. Customer Success Manager > "It was a clunky system with not a whole lot of helpful features." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7035359) DS Daniel S. Loaner Specialist > "Navigating to all aspects of the workspace experience is straighforward and comprehensive." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7082152) AH Ankurjyoti H. Campus Ambassador > "I reported the issue which was related to weak encryption (and a Chrome update that refused to connect to the insecure..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192) DS Daniel S. Loaner Specialist > "A complete and indispensable tool for my work environment." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7082152) MM Marcus M. CEO > "TriNet explain aware their service failures as policy and consistently fail in onboarding and support." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676) AK Amanda K. Human Resources Director > "It is intuitive and somewhat customizable." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7030107) SS Sandeep S. CFO > "Extremely expensive per employee." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7064843) KM Kevin M. Systems Specialist > "Great product for smaller size companies." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7050462) AK Amanda K. Human Resources Director > "I can't say it was a great value for money." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7030107) NH Nina H. Head of Performance Marketing > "Overall, TriNet is an excellent software program for Human Resources and helps provide value to employees." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6854897) AH Ankurjyoti H. Campus Ambassador > "Several months ago I began experiencing issues connecting to their I-9 certification service." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192) AH Ankurjyoti H. Campus Ambassador > "We've been a TriNet customer for 4 months so far, and I wouldn't recommend them to my friends or enemies. While our..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192) RR Rachel R. Sr Payroll Manager > "Taxes were not being filed and paid on time or at all" [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6647320) MA Meghan A. shipping and receiving coordinator > "I'd have to say that the one thing I like about TriNet is how user friendly it can be and the perks that they have." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7034913) JS Josh S. CEO > "My medical premiums have increased from $48,000 per year per employee to $150,000 per year per employee which I believe..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) Ahmed Mohammed N. freelancer > "i think it is so helpful and Clean and intuitive layout that makes navigation easy, even for first-time users" [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6863547) SS Sahil S. Security Engineer > "It was not very user-friendly." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6775823) Rajesh S. Owner > "It’s time management system was quite reliable." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7062335) JS Josh S. CEO > "Trinet has many reports and emails and alerts but you can't find these hidden prices any where. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) VR Verified Reviewer Superintendent > "Trinet was really helpful for our organization." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7075125) MM Marcus M. CEO > "Bureaucracy and bullying." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676) GP George P. Talent-Payroll Specialist > "It is simple to learn and provided good functionality for onboarding employees and processing payroll." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6749444) KB Kimberly B. HR Manager > "I have spent 1.5 weeks trying to get our PTO corrected, they do not know the laws in your state, you pay 116$ per person..." [See full review](https://www.capterra.com/p/192254/TriNet/#SoftwareAdvice___4458894) SS Sahil S. Security Engineer > "Its customer service was speedy and accurate." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6775823) JS Josh S. CEO > "With all of their reports, it is next to impossible to understand what you are paying. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) LF Lashelle F. HR Generalist > "The system was fairly easy to use." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7077381) JS Josh S. CEO > "It turns out they are ripping off their customers. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) TC Tess C. Director of Ops > "Trinet is consistent, easy to navigate, and helps immensely with HR management in house." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6724058) MD Margaret D. VP Finance > "Its tough to get to the right person, sometimes it takes up to 3 days to get a response, and the quality of the CS in..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___4219984) GP George P. Talent-Payroll Specialist > "Great payroll processing functionality and transparency, easy to navigate." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6749444) MD Margaret D. VP Finance > "The platform is limiting and nothing can be done retroactively. But more importantly, the customer support is very..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___4219984) AA Adam A. Sales Director > "It’s a great all in one solution for businesses of all sizes." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6743909) KB Kimberly B. HR Manager > "There was a glitch in there system and one of my employee's got paid $0 for 80 hours." [See full review](https://www.capterra.com/p/192254/TriNet/#SoftwareAdvice___4458894) VR Verified Reviewer Editor > "TriNet is incredibly helpful for viewing and downloading my bi-weekly paychecks, accessing my retirement plan portal,..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3468232) JS Josh S. CEO > "Trinet is a scam. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) VR Verified Reviewer Office Manager > "Easy to use." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6868880) JS Josh S. CEO > "Trinet is a scam. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) AH Anna H. HR Assistant > "You can run reports for each employee to review overall benefits in PDF that includes graphs and monetary information -..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3481662) VR Verified Reviewer Performance Marketing Manager > "The PTO tab is a bit hard to understand, it could be improved. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3318357) EM Emily M. HR Generalist > "I enjoy the user friendly interface, resulting in positive experiences." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6554762) SM Sandra M. Controller > "TSheets had to create a custom report for TriNet (their programmers did not know how) to upload hours from TSheets to..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2486514) RR Rachel R. Sr Payroll Manager > "customer service was aweful." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6647320) MB Michelle B. Senior EAP Consultant > "Getting through the customer service took too long" [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2831889) Phil P. Managing Director > "TriNet helps us manage payroll, talent acquisition and retention, support for our employees, access to "big company"..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3198190) BC Brittany C. Sr Associate > "It delayed my mortgage." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3382668) LG Lynn G. Office Admin > "TriNet has created a modern platform that helps us get answers quickly both for admins and the employees." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2857096) NS Nick S. Director, People & Culture > "They failed to deliver on specific requests multiple times." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2301703) LG Lynn G. Office Admin > "Overall we're very satisfied with TriNet - from the benefits offered to the functionality of the portal and the webinars..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2857096) SG Sally G. Accounting Consultant > "Customer service is definitely their weakness, and they have a lot of room for improvement there." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2733425) MB Megan B. Student > "As an employee, it's a very easy process to get started adding direct deposit, declaring benefits, documents, etc." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2870365) GT Garret T. CEO > "The fees to process are expensive compared to Gusto or other similar providers." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2497956) SC Stefan C. Talent & Process Development Manager > "TriNet served it's purpose for our company while we needed the support." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2831693) Andy A. President > "Well, now you can get the same robotic and ill informed support from TriNet." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2672075) VR Verified Reviewer Performance Marketing Manager > "Easy to use, you can access all your HR documents in a few clicks." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3318357) AB Anthony B. Financial Specialist > "lack of automation" [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2566478) [View Reviews](https://www.capterra.com/p/192254/TriNet/reviews/) ## User interface [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) 4.26 (702) [TriNet](https://www.capterra.com/p/192254/TriNet/) 3.94 (145) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important UKG Pro Top features 33/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/480/UKG-Pro/#features) TriNet 26/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/192254/TriNet/#features) ### Recognition No recognitions have been awarded to UKG Pro No recognitions have been awarded to TriNet ### Deployment & support UKG Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TriNet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details UKG Pro - By UKG - Located in United States - Founded in 1977 TriNet - By TriNet Group - Located in United States - Founded in 1988 ## Popular Comparisons [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel) [TriNet](https://www.capterra.com/p/192254/TriNet/)[3.94 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.3 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-192254/WorkforceNow-vs-TriNet) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling) [TriNet](https://www.capterra.com/p/192254/TriNet/)[3.94 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) vs [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.1 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/119841-192254/Paychex-Flex-vs-TriNet) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 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