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Purpose-driven organizations seeking HR, global payroll, and workforce management solutions that bring operations and culture together.
Love the ease of setting up users, deactivating users, submitting requests for Maintenance and IT, and the ability to track the progress in real time.
Lack of customer support and inadequate follow thru when scheduled time for assistance. No customer support phone number.
Also, the support team is so helpful and very good about getting any issues resolved. I appreciate that for sure.
They are either completely unsure what we are talking about or they are rude.
Helps Supervisors with great performance with employees scheduling, clockin in and out, and is a good interview and hiring hub.
You get what you pay for. Frustrating to the employer to work with time off and balance accruals.
Overall, the experience was wonderful. We had an amazing presentation which led us to a second call and we immediately began implementation shortly after.
There were no broken promises or misleading sales tactics.
The most important thing that UltiPro offered to me was the ability to customize my 'favorite' links to allow the user interface to fit my exact needs.
It was very frustrating with little to no help. Once I was actually logged in, every thing was incorrect, hours were missing, it was very difficult to use.
Love the reporting and the automation of reporting. The culture of Ultimate Software is fantastic and it shows in the support they give us there clients and partners.
Terrible interface, bad customer service, never could get used to the software functionality.
Love the granularity workforce dimension offers. Also love the new dashboard features on the home page makes it more visually nice and easy to understand.
It told you to search for a tab when there were no tabs or to click on a box and there were no boxes. There is no PTO calendar, which means I have to figure it out myself.
They want to provide a great customer experience. It is nice they also have so many partners you can work with to ensure all your systems are integrated.
You can not configure the application for candidate experience. Terrible implementation and testing and deployment process.
Prioritize real-user-identified key features according to your needs to find your best fit.
WorkforceHub
Top FeaturesUKG Pro
WorkforceHub
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UKG Pro
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